TWO MEN AND A TRUCK review 2026 (Northport, AL)

What do customers say about TWO MEN AND A TRUCK?

Out of 542 verified reviews, 88% of customers left a positive review about TWO MEN AND A TRUCK in Northport, AL. 9.6% of reviews are negative and 2.4% are neutral. TWO MEN AND A TRUCK has a 1% lower positive review percentage than the average Alabama moving company (88% vs the Alabama state average of 89%).

What customers like about TWO MEN AND A TRUCK

• Quick moving process

  The team at TWO MEN AND A TRUCK often gets the job done faster than expected, saving clients time.

• Quick response times

  Customer support at TWO MEN AND A TRUCK was often noted for responding to questions or concerns almost immediately

• Friendly and approachable staff

  Many customers felt at ease working with the courteous and personable team at TWO MEN AND A TRUCK.

• Respectful of property

  Customers appreciated how carefully TWO MEN AND A TRUCK's team maneuvered furniture through tight spaces without damaging walls or floors.

• Careful handling

  Belongings are treated with caution, and many customers report zero damage thanks to TWO MEN AND A TRUCK's attention to detail.

What positive reviewers say

• “Adam and Taylor were so polite and quick. They loaded everything into the truck within about 30 minutes, and someone was always available by phone to answer questions.”

• “The movers were professional, careful, and respectful of us and our belongings. The company contacted me quickly with a reasonable quote, and I could not have been happier.”

• “Zach and Jamaurus were extremely courteous, professional, and careful with the furniture. Supervisor Christian checked that a grandfather clock was adequately protected before the move.”

• “The movers were very friendly, polite, careful, and very quick getting everything done. We could not have asked for a better experience.”

What mixed reviewers say

• “The crew was energetic but lacked experience. After storage, we found more breakage than on previous moves, including items packed in heavy dish barrels.”

• “The movers worked quickly but lacked experience. They ignored my storage plan and stood my $2,000 couch vertically. Two older movers later fixed the issue at no charge.”

• “One move was fast and damage-free. During a later interstate move, the crew slowed after two hours, and some furniture had scratches and dents despite wrapping.”

• “The office staff were helpful and kind, but the move cost $300 more than planned, exceeded the contract time, and left a new computer desk broken with no response after five days.”

Most common complaints about TWO MEN AND A TRUCK

• Damage to items

  Some customers reported that items were damaged during packing or loading.

• Unprofessional behavior

  Complaints included movers using foul language, showing up late, or acting inappropriately.

• Poor complaint handling

  Customers expressed frustration over how slowly or dismissively their complaints were handled.

What negative reviewers say

• “Antique furniture was damaged, and two other valuable items were broken despite being expertly packed and labeled fragile. Nice people, but bad results.”

• “The movers were polite, but their technical knowledge was lacking. They put most items in the wrong rooms, left trash and blankets behind, and did not assemble standard furniture.”

• “The move took 2.5 times longer than quoted. Movers were unprepared and slow, at least five items were damaged, and I was still waiting for repairs or replacements two weeks later.”

• “Two canvases and a lamp shade were missing after the move. When we reported them, the operations manager said there was nothing he could do.”