Koller Moving & Storage, Inc. review 2026 (Fort Smith, AR)
Updated
Koller Moving & Storage, Inc., a Fort Smith, AR moving company, ranks #31 of 67 movers in Arkansas, with a moveBuddha rating of 3.36/5.
65% of Koller Moving & Storage, Inc.'s 26 verified customer reviews are positive. Customers most often praise its transparent pricing, while the most common complaint involves lack of communication. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Koller Moving & Storage, Inc. measures up
Koller Moving & Storage, Inc. ranks #31 out of 67 movers in Arkansas with a moveBuddha Score of 3.36 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 3.36.
- Review quality
- 3.5
- Brand
- 3.0
- Website
- 3.0
- Customer service
- 3.0
- Industry experience
- 3.0
Is Koller Moving & Storage, Inc. moveBuddha Certified?
Koller Moving & Storage, Inc. is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Koller Moving & Storage, Inc. hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Koller Moving & Storage, Inc.?
Out of 26 verified reviews, 65% of customers left a positive review about Koller Moving & Storage, Inc. in Fort Smith, AR. 30.8% of reviews are negative and 3.8% are neutral. Koller Moving & Storage, Inc. has a 22% lower positive review percentage than the average Arkansas moving company (65% vs the Arkansas state average of 87%).
- Positive65.4%(17)
- Neutral3.8%(1)
- Negative30.8%(8)
Based on 26 reviews across Google, Yelp, and other review sites.
What customers like about Koller Moving & Storage, Inc.
Transparent pricing
Many reviewers felt confident booking with Koller Moving & Storage, Inc. due to honest, upfront pricing and no surprise fees.
Flexibility
Clients liked that Koller Moving & Storage, Inc. was willing to adjust schedules or accommodate last-minute changes.
Quick moving process
The team at Koller Moving & Storage, Inc. often gets the job done faster than expected, saving clients time.
Efficient service
Many customers praise Koller Moving & Storage, Inc. for completing moves smoothly and with minimal downtime.
Quick response times
Customer support at Koller Moving & Storage, Inc. was often noted for responding to questions or concerns almost immediately
What positive reviewers say
“The Koller team was great! Took care of our items with no damage. Professional, kind, quick crew.”
Tammy BeauchampVerified ReviewerGoogle“We are very happy we called Koller moving and Storage. From the beginning, they have been very accommodating. We scheduled a move and then rescheduled at our request because of rain.”
Stephanie ChildsVerified ReviewerGoogle“I can't say enough good things about my experience with Koller. Not only did they help move my home in a very efficient and timely manner, their prices were very competitive.”
Beth TempletonVerified ReviewerGoogle“Koller did a great job for us. They came out and gave us an accurate price quote. Arrived on time to get us loaded and halfway across the country.”
Karen HillVerified ReviewerGoogle“The two guys were on time, stayed in communication with me, the worked fast, and very hard…”
Michael BrownVerified ReviewerGoogle
What mixed reviewers say
“They are great movers but have zero interest in follow up. We have called and emailed for updates repeatedly with no resolution.”
Andi LindseyVerified ReviewerGoogle
Most common complaints about Koller Moving & Storage, Inc.
Lack of communication
Poor or inconsistent updates from Koller Moving & Storage, Inc. left some customers feeling in the dark.
Unfriendly or rude staff
A few customers felt disrespected by curt or unhelpful movers or office staff.
Unprofessional behavior
Complaints included movers using foul language, showing up late, or acting inappropriately.
What negative reviewers say
“Very poor service, they came out promised to have a quote ready in two days and we never heard back. I called three times and never got a response!”
Brenda NormanVerified ReviewerGoogle“The lady I spoke to had a horrible snotty attitude from the beginning.”
Nathan ScottVerified ReviewerGoogle“They knew they had issues the night before, but didn't let me know they wouldn't show up until almost 3 hours after they were supposed to be here. Incredibly unprofessional.”
Melissa MurphyVerified ReviewerGoogle“I was very disappointed. There was a huge breakdown in communication. Which inevitably led me to use a different company. Which I was very happy with.”
JohnVerified ReviewerGoogle
Koller Moving & Storage, Inc.
3.36Fort Smith, AR
Save more than 30% on average by comparing movers before you book.
Koller Moving & Storage, Inc.
3.36
Fort Smith, AR
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Koller Moving & Storage, Inc., then see how it compares with other top-rated movers in Fort Smith.
Compare prices side by side
See where Koller Moving & Storage, Inc. lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Koller Moving & Storage, Inc. offer?
Koller Moving & Storage, Inc. is a full-service local, long-distance, and international mover in Fort Smith, AR, listing 14 services on moveBuddha, including small moves, packing, and fragile-only packing.
Services offered
Is Koller Moving & Storage, Inc. licensed and insured?
Registered with the FMCSA
US DOT 3137977. Operating status is not on this profile. Check on SAFER
Verified against the FMCSA, not by moveBuddha
Koller Moving & Storage, Inc. is registered with the Federal Motor Carrier Safety Administration under US DOT number 3137977.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Koller Moving & Storage, Inc. holds. Ask for a certificate of insurance before you book.
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
- Department of Defense
- Approved for military movesReported by the mover on its moveBuddha profile
How much does Koller Moving & Storage, Inc. cost?
Koller Moving & Storage, Inc. does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Arkansas, you can expect to pay approximately $149/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Arkansas moving companies similar to Koller Moving & Storage, Inc. typically bill the amounts below using a $149/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Koller Moving & Storage, Inc. offers interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Arkansas moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Koller Moving & Storage, Inc. offer?
- Accepts
- Credit Cards
- Deposit
- Not listed, so ask
Koller Moving & Storage, Inc. accepts credit cards. Deposit policies vary by mover, so ask whether one is required when you request a quote.
How Koller Moving & Storage, Inc. compares with the top 3 Fort Smith movers
With a moveBuddha score of 3.36 out of 5, Koller Moving & Storage, Inc. trails the three top-scoring movers in Fort Smith, 0.78 points behind Movemart Relocation. Koller Moving & Storage, Inc.'s score rests on 26 reviews, fewer than any of the three. Where Koller Moving & Storage, Inc. falls behind is review quality, with the lowest review quality score in the group.
The three highest-scoring local movers near Fort Smith, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | TWO MEN AND A TRUCKBentonville | 4.38 | 220 | 4.6 | — | A+ |
| 2 | Phoenix Moving LLCRogers | 4.34 | 251 | 4.7 | 2.3 | C+ |
| 3 | Movemart RelocationFort Smith | 4.14 | 35 | 4.8 | — | A+ |
| 4 | Koller Moving & Storage, Inc.This mover · ranks #4 | 3.36 | 26 | — | — | — |
How does Koller Moving & Storage, Inc. compare to other Arkansas movers?
- moveBuddha score#31 of 67(worse than average)
3.36vs 3.63 avg
Koller Moving & Storage, Inc. scores 3.36, below the Arkansas average of 3.63, and ranks #31 of 67 Arkansas movers.
- Positive reviews#49 of 67(worse than average)
65%vs 87% avg
Koller Moving & Storage, Inc. has 65% positive reviews, below the Arkansas average of 87%, and ranks #49 of 67 Arkansas movers.
- Negative reviews#49 of 67(worse than average)
31%vs 13% avg
Koller Moving & Storage, Inc. has 31% negative reviews, above the Arkansas average of 13%, and ranks #49 of 67 Arkansas movers. A lower percentage is better.
- Reviews analyzed#38 of 67(worse than average)
26vs 249 avg
Koller Moving & Storage, Inc. has 26 reviews analyzed, below the Arkansas average of 249, and ranks #38 of 67 Arkansas movers.
| Metric | This moverKoller Moving & Storage, Inc. | Arkansas avg | Arkansas rank | Difference |
|---|---|---|---|---|
| moveBuddha score#31 of 67 in Arkansas | 3.36 | 3.63 | #31 of 67 | −0.27(worse than average) |
| Positive reviews#49 of 67 in Arkansas | 65% | 87% | #49 of 67 | −22 pts(worse than average) |
| Negative reviewsLower is better#49 of 67 in Arkansas | 31% | 13% | #49 of 67 | +18 pts(worse than average) |
| Reviews analyzed#38 of 67 in Arkansas | 26 | 249 | #38 of 67 | −223(worse than average) |
Compared with 67 Arkansas movers with moveBuddha profiles. Rank #1 is the best in Arkansas.
Koller Moving & Storage, Inc.
3.36Fort Smith, AR
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Koller Moving & Storage, Inc., then see how it compares with other top-rated movers in Fort Smith.
Compare prices side by side
See where Koller Moving & Storage, Inc. lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Koller Moving & Storage, Inc.
3.36
Fort Smith, AR
Final verdict: Koller Moving & Storage, Inc.
Koller Moving & Storage, Inc. earns a 3.36/5 moveBuddha Score and ranks #4 among Fort Smith movers, with 65% positive feedback across 26 customer reviews.
Customers consistently praise its transparent pricing and flexibility. It is best for customers prioritizing strong communication, helpful crews, and reliable service experience.
The most common complaint is lack of communication.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Koller Moving & Storage, Inc.
3.36
Fort Smith, AR
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Arkansas moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Koller Moving & Storage, Inc.
- Phone
- (479) 782-2088
- Website
- kollermoving.com
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.