a2b Movers review 2026 (San Jose, CA)

What do customers say about a2b Movers?

Out of 2,027 verified reviews, 97% of customers left a positive review about a2b Movers in San Jose, CA. 2% of reviews are negative and 1% are neutral. a2b Movers has a 6% higher positive review percentage than the average California moving company (97% vs the California state average of 91%).

What customers like about a2b Movers

• Organized packing

  a2b Movers is often recognized for labeling boxes clearly and packing with structure and care.

• Respectful of property

  Customers appreciated how carefully a2b Movers's team maneuvered furniture through tight spaces without damaging walls or floors.

• Careful handling

  Belongings are treated with caution, and many customers report zero damage thanks to a2b Movers's attention to detail.

• Quick moving process

  The team at a2b Movers often gets the job done faster than expected, saving clients time.

• Flexibility

  Clients liked that a2b Movers was willing to adjust schedules or accommodate last-minute changes.

What positive reviewers say

• “Moving can be stressful, but they made the entire process feel organized and surprisingly easy. The movers handled everything with care and were extremely respectful of both homes.”

• “They were very detailed. We watched them disassemble the furniture, pack everything, deliver without any scratches, put their rugs to make sure there were no scratches on our floors, and assemble all the furniture back.”

• “Not only did they move all of our furniture, but they also packed a good deal of items. They worked fast yet very carefully, and each item was handled with extreme consideration.”

• “There was a hiccup with the original crew, but they promptly got another crew out. Communication was clear, responses were quick, and everyone I interacted with was nice and knowledgeable.”

What mixed reviewers say

• “They helped me pack and came in $40 below the quote, but they bent and ruined my puzzle mat, stacked kitchen boxes inconveniently, made packing decisions without checking, and negotiated for more tip money.”

• “At the end, one mover demanded a 20% cash tip from each person and insisted I give a five-star recommendation before leaving, though the staff were kind and professional.”

• “The job got done, but heavy parts were left hanging, items were pushed through doors, leaving scuffs and a drywall hole, and communication was difficult.”

• “Sergei's team caused a stressful move with a broken lamp, weakened shelves, and miscommunication. They also pressured us to write a review and show a photo before leaving.”

Most common complaints about a2b Movers

• Damage to items

  Some customers reported that items were damaged during packing or loading.

• Misplaced or lost items

  In some cases, belongings went missing or were delivered to the wrong location.

• Unprofessional behavior

  Complaints included movers using foul language, showing up late, or acting inappropriately.

What negative reviewers say

• “The crew asked for $100 tips per person. Following that, we noticed damages to our TV, peeled wood from the bed frame and nightstand, and an incorrectly installed bed board. Customer service was slow to respond.”

• “Everything was great until the box marked 'Jewelry' never made it. It contained $1,500 of precious family items, with total losses near $2,000.”

• “The move took seven hours despite preparation, broken glass items were found afterward, the driveway was damaged, and the movers pressured me to write a review before payment.”

• “They demanded a cash tip, were confrontational, failed to wrap large artwork, and I later found the artwork damaged. I won't be using this moving company again.”