Air 1 Moving & Storage review 2026 (Chatsworth, CA)

What do customers say about Air 1 Moving & Storage?

Out of 648 verified reviews, 75% of customers left a positive review about Air 1 Moving & Storage in Chatsworth, CA. 23.5% of reviews are negative and 1.4% are neutral. Air 1 Moving & Storage has a 16% lower positive review percentage than the average California moving company (75% vs the California state average of 91%).

What customers like about Air 1 Moving & Storage

• Affordable rates

  Many reviewers found Air 1 Moving & Storage to be more budget-friendly than competitors without sacrificing quality.

• Respectful of property

  Customers appreciated how carefully Air 1 Moving & Storage's team maneuvered furniture through tight spaces without damaging walls or floors.

• Careful handling

  Belongings are treated with caution, and many customers report zero damage thanks to Air 1 Moving & Storage's attention to detail.

• Quick moving process

  The team at Air 1 Moving & Storage often gets the job done faster than expected, saving clients time.

• Efficient service

  Many customers praise Air 1 Moving & Storage for completing moves smoothly and with minimal downtime.

What positive reviewers say

• “We moved from San Francisco to Los Angeles. We had 30 days storage which helped us, and the price feels right. The guys were great, worked fast and efficiently.”

• “The movers from Air 1 Moving & Storage-King were respectful and easy to work with. They handled our heavy furniture and tight spaces without any issues.”

• “Best delivery service ever! Nothing but professionalism from start to finish. The initial movers packed up my apartment in less than 3 hours, they worked really fast and very efficient.”

• “Scheduling was quick, and the price they gave me was really reasonable. I was honestly sweating over how they’d handle my ridiculously heavy dresser and some fragile boxes, but the crew was so careful and professional with everything.”

What mixed reviewers say

• “The delivery guys were great although one of my items, my desk, arrived damaged. It has been over two months and I still have not been reimbursed for the desk.”

• “They asked for an extra $900, almost 50% more, and the scheduling took three phone calls to clarify. The driver eventually accommodated my schedule.”

• “I lost a couple of items during the move including my hoodie and my Durabuilt toolkit. They forgot screws for the bed frame and did not assemble my study table.”

• “The movers did a great job packing and loading, but they delivered my belongings 10–14 days from my requested date. I paid $165 for the semi-to-apartment move.”

Most common complaints about Air 1 Moving & Storage

• Delayed arrival or delivery

  Several reviewers experienced frustrating delays either on moving day or with final delivery.

• Misplaced or lost items

  In some cases, belongings went missing or were delivered to the wrong location.

• Unexpected charges

  Hidden fees or surprise costs caused dissatisfaction among some Air 1 Moving & Storage clients.

What negative reviewers say

• “Initially they quoted 7 days and that got stretched to 21 days. They only gave us word two days before delivery, and three boxes were missing.”

• “We were quoted approximately $7,400, but the movers added $3,000 at pickup and a $1,300 shuttle fee at delivery. Our $7,300 move became an $11,000+ move.”

• “My things arrived 31 days later. The company was not responsive, and my furniture, flat-screen TV, and jewelry box were damaged or missing.”

• “After waiting two months, they broke my Sailfish mount and 60-inch TV and lost multiple boxes. After a three-month claim process, they offered $115.”