Alexander's Mobility Services review 2026 (Hayward, CA)
In business since 1978 · Updated
Alexander's Mobility Services, a Hayward, CA moving company, ranks #228 of 1153 movers in California, with a moveBuddha rating of 4.34/5.
78% of Alexander's Mobility Services' 134 verified customer reviews are positive. Customers most often praise its consistency and follow-up, while the most common complaint involves unfriendly or rude staff.
In business since 1978, Alexander's Mobility Services holds active FMCSA registration (USDOT #1821551). Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Alexander's Mobility Services measures up
Across 134 reviews, Alexander's Mobility Services in Hayward, CA is rated 4.4/5 on Google (96 reviews) and 2.1/5 on Yelp (18 reviews), and has a B- rating from the Better Business Bureau.
Alexander's Mobility Services ranks #228 out of 1153 movers in California with a moveBuddha Score of 4.34 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.34.
- Website
- 5.0
- Customer service
- 5.0
- Industry experience
- 5.0
- Brand
- 4.5
- Review quality
- 4.2
Google rating
Based on 96 reviews
Yelp rating
Based on 18 reviews
Better Business Bureau
Based on BBB profile
Is Alexander's Mobility Services moveBuddha Certified?
Alexander's Mobility Services is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Alexander's Mobility Services hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Alexander's Mobility Services?
Out of 134 verified reviews, 78% of customers left a positive review about Alexander's Mobility Services in Hayward, CA. 21.6% of reviews are negative and 0.7% are neutral. Alexander's Mobility Services has a 13% lower positive review percentage than the average California moving company (78% vs the California state average of 91%).
- Positive77.6%(104)
- Neutral0.7%(1)
- Negative21.6%(29)
Based on 134 reviews across Google, Yelp, and other review sites.
What customers like about Alexander's Mobility Services
Consistency and follow-up
Reviewers liked that Alexander's Mobility Services stayed in touch before and after the move to ensure everything went smoothly.
Good communication
Reviewers frequently mention clear, consistent updates from Alexander's Mobility Services throughout the moving process.
Careful handling
Belongings are treated with caution, and many customers report zero damage thanks to Alexander's Mobility Services's attention to detail.
Respectful of property
Customers appreciated how carefully Alexander's Mobility Services's team maneuvered furniture through tight spaces without damaging walls or floors.
Professional and polite staff
Customers say the Alexander's Mobility Services's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
What positive reviewers say
“Estimates and ETAs were communicated promptly, with changes updated well ahead of time. Packing, loading, and unloading went great, and last-minute scrambles were handled with care.”
GoogleVerified Reviewer “The men were so efficient and professional, friendly, respectful of our property. I wouldn’t use any company but Alexanders.”
GoogleVerified Reviewer “Alexander’s had clear and timely communication in both pricing and scheduling. Their crews were pleasant, efficient and professional and moved all of my heavy items without any damage.”
GoogleVerified Reviewer “This was the second move I’ve done with Alexander’s and both have been problem free and shockingly efficient. Truly nice workers that somehow didn’t mark a single wall or surface.”
GoogleVerified Reviewer
What mixed reviewers say
“Poor communication and inflexible scheduling led them to fail me on two consecutive moves.”
GoogleVerified Reviewer
Most common complaints about Alexander's Mobility Services
Unfriendly or rude staff
A few customers felt disrespected by curt or unhelpful movers or office staff.
Damage to items
Some customers reported that items were damaged during packing or loading.
Unprofessional behavior
Complaints included movers using foul language, showing up late, or acting inappropriately.
What negative reviewers say
“They rushed in packing my items with no care, chipped and scratched doors, dropped items, and damaged valuable oil-painting frames. I do not recommend them and will not work with them again.”
GoogleVerified Reviewer “Young lady at shipping/receiving was nice and polite. But their manager was very rude and aggressive.”
Gursewak SinghVerified ReviewerGoogle“My assigned customer representative ignored my calls and emails, so I could not secure my moving date. The supervisor eventually stepped in. The same communication problems continued during and after the move.”
YelpVerified Reviewer “The San Jose delivery crew broke our piano, scratched and dented a nightstand, marked the carpet, and damaged blinds. We documented the damage, but they refused to accept responsibility.”
YelpVerified Reviewer
Alexander's Mobility Services
4.34Hayward, CASince 1978
Save more than 30% on average by comparing movers before you book.
Alexander's Mobility Services
4.34
Hayward, CA · Since 1978
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Alexander's Mobility Services, then see how it compares with other top-rated movers in Hayward.
Compare prices side by side
See where Alexander's Mobility Services lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Alexander's Mobility Services offer?
Licensed under US DOT number 1821551, Alexander's Mobility Services offers full-service moving, local moves, long-distance moves, and international moves.
Services offered
Is Alexander's Mobility Services licensed and insured?
Federally licensed, operating authority active
US DOT 1821551 Check on SAFER
Verified against the FMCSA, not by moveBuddha
Yes, Alexander's Mobility Services is registered with the Federal Motor Carrier Safety Administration under US DOT number 1821551, as ATLAS VAN LINES INC, and its operating status is currently active. It also holds a California intrastate license, number 123720.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Alexander's Mobility Services holds. Ask for a certificate of insurance before you book.
- State license number
- 123720Issued by California. Covers moves within the state, which the FMCSA does not
- Registered legal name
- ATLAS VAN LINES INCThe entity behind the trading name, as filed with the FMCSA
- FMCSA safety rating
- SatisfactoryAssigned after a compliance review
- Miles driven
- 59,154,522Reported to the FMCSA for 2024
- Roadside inspections
- 0Recorded by the FMCSA
- FMCSA record last updated
- July 2026
How much does Alexander's Mobility Services cost?
Alexander's Mobility Services does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in California, you can expect to pay approximately $129/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service California moving companies similar to Alexander's Mobility Services typically bill the amounts below using a $129/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Alexander's Mobility Services is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service California moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Alexander's Mobility Services offer?
- Accepts
- No credit cards
- Deposit
- Not listed, so ask
Alexander's Mobility Services does not list any accepted payment methods on moveBuddha. Confirm how they take payment before moving day. Deposit policies vary by mover, so ask whether one is required when you request a quote.
How Alexander's Mobility Services compares with the top 4 Hayward movers
With a moveBuddha score of 4.34 out of 5, Alexander's Mobility Services trails the four highest-scoring Hayward moving companies, just behind NOR-CAL Moving Services. At 134 reviews, Alexander's Mobility Services has fewer reviews than three of the four. Where Alexander's Mobility Services falls behind is quote accuracy, with the lowest quote accuracy score in the group.
The four highest-scoring local movers near Hayward, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Upline MovingHayward | 4.48 | 641 | 4.4 | 4.3 | — |
| 2 | Chipman Relocation & LogisticsHayward | 4.44 | 254 | 4.2 | 3.6 | A+ |
| 3 | NC Moving & Storage SolutionsHayward | 4.42 | 46 | 4.6 | 2.7 | A+ |
| 4 | NOR-CAL Moving ServicesHayward | 4.38 | 345 | — | 3.0 | A+ |
| 5 | Alexander's Mobility ServicesThis mover · ranks #5 | 4.34 | 134 | 4.4 | 2.1 | B- |
How does Alexander's Mobility Services compare to other California movers?
- moveBuddha score#228 of 1153(better than average)
4.34vs 3.67 avg
Alexander's Mobility Services scores 4.34, above the California average of 3.67, and ranks #228 of 1153 California movers.
- Positive reviews#943 of 1153(worse than average)
78%vs 91% avg
Alexander's Mobility Services has 78% positive reviews, below the California average of 91%, and ranks #943 of 1153 California movers.
- Negative reviews#955 of 1153(worse than average)
22%vs 8% avg
Alexander's Mobility Services has 22% negative reviews, above the California average of 8%, and ranks #955 of 1153 California movers. A lower percentage is better.
- Reviews analyzed#473 of 1153(worse than average)
134vs 268 avg
Alexander's Mobility Services has 134 reviews analyzed, below the California average of 268, and ranks #473 of 1153 California movers.
- Yelp rating#343 of 1153(worse than average)
2.1vs 4.3 avg
Alexander's Mobility Services has a Yelp rating of 2.1, below the California average of 4.3, and ranks #343 of 1153 California movers.
- Years in business#44 of 1153(better than average)
48 yearsvs 23 years avg
Alexander's Mobility Services has been in business for 48 years, above the California average of 23 years, and ranks #44 of 1153 California movers.
| Metric | This moverAlexander's Mobility Services | California avg | California rank | Difference |
|---|---|---|---|---|
| moveBuddha score#228 of 1153 in California | 4.34 | 3.67 | #228 of 1153 | +0.67(better than average) |
| Positive reviews#943 of 1153 in California | 78% | 91% | #943 of 1153 | −13 pts(worse than average) |
| Negative reviewsLower is better#955 of 1153 in California | 22% | 8% | #955 of 1153 | +14 pts(worse than average) |
| Reviews analyzed#473 of 1153 in California | 134 | 268 | #473 of 1153 | −134(worse than average) |
| Yelp ratingBased on only 18 reviews#343 of 1153 in California | 2.1 | 4.3 | #343 of 1153 | −2.2(worse than average) |
| Years in business#44 of 1153 in California | 48 years | 23 years | #44 of 1153 | +25(better than average) |
Compared with 1153 California movers with moveBuddha profiles. Rank #1 is the best in California.
Alexander's Mobility Services
4.34Hayward, CASince 1978
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Alexander's Mobility Services, then see how it compares with other top-rated movers in Hayward.
Compare prices side by side
See where Alexander's Mobility Services lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Alexander's Mobility Services
4.34
Hayward, CA · Since 1978
Final verdict: Alexander's Mobility Services
Alexander's Mobility Services earns a 4.34/5 moveBuddha Score and ranks #5 among Hayward movers, with 78% positive feedback across 134 customer reviews.
Customers consistently praise its consistency and follow-up and good communication. It is best for customers prioritizing strong communication, crew professionalism, and reliable service experience.
With a track record dating to 1978, it has more history than the average California mover, and the most common complaint is unfriendly or rude staff.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Alexander's Mobility Services
4.34
Hayward, CA · Since 1978
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your California moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Alexander's Mobility Services
- Phone
- (800) 654-6556
- Website
- alexanders.net
Helpful California moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.