Cross Country Moving Company review 2026 (San Leandro, CA)
In business since 2013 · Updated
Cross Country Moving Company, a San Leandro, CA moving company, ranks #80 of 1114 movers in California, with a moveBuddha rating of 4.48/5.
83% of Cross Country Moving Company's 116 verified customer reviews are positive. Customers most often praise its consistency and follow-up, while the most common complaint involves unexpected charges.
In business since 2013, Cross Country Moving Company holds active FMCSA registration (USDOT #2626333) and operates 3 trucks. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Cross Country Moving Company measures up
Across 116 reviews, Cross Country Moving Company in San Leandro, CA is rated 4.3/5 on Yelp (107 reviews), and has an A+ rating from the Better Business Bureau.
Cross Country Moving Company ranks #80 out of 1114 movers in California with a moveBuddha Score of 4.48 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.48.
- Website
- 5.0
- Customer service
- 5.0
- Industry experience
- 4.7
- Review quality
- 4.7
- Brand
- 4.0
Yelp rating
Based on 107 reviews
Better Business Bureau
Based on BBB profile
Is Cross Country Moving Company moveBuddha Certified?
Cross Country Moving Company is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Cross Country Moving Company hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Cross Country Moving Company?
Out of 116 verified reviews, 83% of customers left a positive review about Cross Country Moving Company in San Leandro, CA. 15.5% of reviews are negative and 1.7% are neutral. Cross Country Moving Company has a 8% lower positive review percentage than the average California moving company (83% vs the California state average of 91%).
- Positive82.8%(96)
- Neutral1.7%(2)
- Negative15.5%(18)
Based on 116 reviews across Google, Yelp, and other review sites.
What customers like about Cross Country Moving Company
Consistency and follow-up
Reviewers liked that Cross Country Moving Company stayed in touch before and after the move to ensure everything went smoothly.
Affordable rates
Many reviewers found Cross Country Moving Company to be more budget-friendly than competitors without sacrificing quality.
Knowledgeable staff
Several reviewers pointed out that Cross Country Moving Company's crew answered questions confidently and provided useful advice.
Good communication
Reviewers frequently mention clear, consistent updates from Cross Country Moving Company throughout the moving process.
Flexibility
Clients liked that Cross Country Moving Company was willing to adjust schedules or accommodate last-minute changes.
What positive reviewers say
“Matthew Chevalier responded right away. He was professional, explained the process thoroughly, and patiently answered all of my questions. Matthew offered the best price and the fastest pickup.”
Darla V.Verified ReviewerYelp“Both teams of movers were great to work with. Friendly, fast, super-careful with my things. I got a daily e-mail letting me know where in the country the truck was.”
GoogleVerified Reviewer “They had the fastest and best communication by FAR. They also had some of the best rates per cubic foot. The move itself was seamless, and nothing broke!”
GoogleVerified Reviewer “Phillip Burke is very knowledgeable and super nice. He helped me quote all the moving items, answered all my questions clearly and addressed my budget requirement.”
YelpVerified Reviewer “When we had to make a last minute delivery address change, they gave us absolutely no issues and were very accommodating about everything. Highly recommend.”
GoogleVerified Reviewer
What mixed reviewers say
“Natalie was very kind and communicative. We are satisfied with the compensation and appreciate the swift resolution to this situation.”
YelpVerified Reviewer “The account representative did not return calls, two pieces were broken, and customer service offered little help. After posting, another representative listened, reimbursed the claim, and compensated us for the hassle.”
YelpVerified Reviewer
Most common complaints about Cross Country Moving Company
Unexpected charges
Hidden fees or surprise costs caused dissatisfaction among some Cross Country Moving Company clients.
Delayed arrival or delivery
Several reviewers experienced frustrating delays either on moving day or with final delivery.
Inaccurate estimates
Estimates from Cross Country Moving Company were sometimes way off from what customers were ultimately billed.
What negative reviewers say
“I signed a binding agreement for a 'guaranteed price' of about $8,000, but the crew presented a revised charge $1,148 higher on moving day. My items matched the inventory I had provided.”
H S.Verified ReviewerYelp“My stuff was picked up on February 27th, but seven days later it was still in California. I was also told a $350 shuttle fee was required beyond the quoted price.”
YelpVerified Reviewer “The original quoted price was in the ballpark of $2G. In the end, we're closer to $3G. We learned about the 14 BUSINESS DAY WINDOW FOR DELIVERY only after our belongings were picked up.”
YelpVerified Reviewer “Delivery dates were pushed back repeatedly, and my belongings finally arrived 36 days after pickup. I was never contacted about the changes, and my building required a reserved freight elevator.”
YelpVerified Reviewer
Cross Country Moving Company
4.48San Leandro, CASince 2013
Save more than 30% on average by comparing movers before you book.
Cross Country Moving Company
4.48
San Leandro, CA · Since 2013
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Cross Country Moving Company, then see how it compares with other top-rated movers in San Leandro.
Compare prices side by side
See where Cross Country Moving Company lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Cross Country Moving Company offer?
Cross Country Moving Company offers packing, unpacking, and packing materials, plus storage and climate-controlled storage.
Services offered
Is Cross Country Moving Company licensed and insured?
Federally licensed, operating authority active
US DOT 2626333 Check on SAFER
Verified against the FMCSA, not by moveBuddha
Yes, Cross Country Moving Company is registered with the Federal Motor Carrier Safety Administration under US DOT number 2626333, as SPARTAK LLC, and its operating status is currently active.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Cross Country Moving Company holds. Ask for a certificate of insurance before you book.
- Registered legal name
- SPARTAK LLCThe entity behind the trading name, as filed with the FMCSA
- Doing business as
- MY MOVE & CROSS COUNTRY MOVERSTrade name on file with the FMCSA
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
- Trucks registered
- 3Power units reported to the FMCSA
- Miles driven
- 46,000Reported to the FMCSA for 2024
- Roadside inspections
- 0Recorded by the FMCSA
- FMCSA record last updated
- May 2026
How much does Cross Country Moving Company cost?
Cross Country Moving Company does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in California, you can expect to pay approximately $128/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service California moving companies similar to Cross Country Moving Company typically bill the amounts below using a $128/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Cross Country Moving Company is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service California moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Cross Country Moving Company offer?
- Accepts
- Credit Cards
- Deposit
- Not listed, so ask
Cross Country Moving Company accepts credit cards. Deposit policies vary by mover, so ask whether one is required when you request a quote.
How Cross Country Moving Company compares with other local movers
With a moveBuddha score of 4.48 out of 5, Cross Country Moving Company places fourth when ranked against the four top-rated movers near San Leandro, level on score with Big Family Movers and All City Moving and Storage, and between them on review count. At 116 reviews, Cross Country Moving Company has fewer reviews than three of the four. Cross Country Moving Company has the highest review quality score in the group, but the lowest industry experience score.
The four highest-scoring nearby movers, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Eagle Moving & Storage, Inc.San Bruno | 4.62 | 675 | 4.6 | 4.3 | A+ |
| 2 | West Coast Moving Systems, IncOakland | 4.48 | 699 | 4.8 | 4.9 | A+ |
| 3 | Big Family MoversOakland | 4.48 | 310 | 5.0 | 4.7 | A+ |
| 4 | Cross Country Moving CompanyThis mover · ranks #4 | 4.48 | 116 | — | 4.3 | A+ |
| 5 | All City Moving and StorageSan Leandro | 4.48 | 116 | 3.7 | 3.7 | A+ |
How does Cross Country Moving Company compare to other California movers?
- moveBuddha score#80 of 1114(better than average)
4.48vs 3.69 avg
Cross Country Moving Company scores 4.48, above the California average of 3.69, and ranks #80 of 1114 California movers.
- Positive reviews#852 of 1114(worse than average)
83%vs 91% avg
Cross Country Moving Company has 83% positive reviews, below the California average of 91%, and ranks #852 of 1114 California movers.
- Negative reviews#851 of 1114(worse than average)
16%vs 9% avg
Cross Country Moving Company has 16% negative reviews, above the California average of 9%, and ranks #851 of 1114 California movers. A lower percentage is better.
- Reviews analyzed#496 of 1114(worse than average)
116vs 272 avg
Cross Country Moving Company has 116 reviews analyzed, below the California average of 272, and ranks #496 of 1114 California movers.
- Yelp rating#244 of 1114(level with average)
4.3vs 4.3 avg
Cross Country Moving Company has a Yelp rating of 4.3, in line with the California average of 4.3, and ranks #244 of 1114 California movers.
- Years in business#240 of 1114(worse than average)
13 yearsvs 23 years avg
Cross Country Moving Company has been in business for 13 years, below the California average of 23 years, and ranks #240 of 1114 California movers.
| Metric | This moverCross Country Moving Company | California avg | California rank | Difference |
|---|---|---|---|---|
| moveBuddha score#80 of 1114 in California | 4.48 | 3.69 | #80 of 1114 | +0.79(better than average) |
| Positive reviews#852 of 1114 in California | 83% | 91% | #852 of 1114 | −8 pts(worse than average) |
| Negative reviewsLower is better#851 of 1114 in California | 16% | 9% | #851 of 1114 | +7 pts(worse than average) |
| Reviews analyzed#496 of 1114 in California | 116 | 272 | #496 of 1114 | −156(worse than average) |
| Yelp rating#244 of 1114 in California | 4.3 | 4.3 | #244 of 1114 | ±0.0 |
| Years in business#240 of 1114 in California | 13 years | 23 years | #240 of 1114 | −10(worse than average) |
Compared with 1114 California movers with moveBuddha profiles. Rank #1 is the best in California.
Cross Country Moving Company
4.48San Leandro, CASince 2013
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Cross Country Moving Company, then see how it compares with other top-rated movers in San Leandro.
Compare prices side by side
See where Cross Country Moving Company lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Cross Country Moving Company
4.48
San Leandro, CA · Since 2013
Final verdict: Cross Country Moving Company
Cross Country Moving Company earns a 4.48/5 moveBuddha Score and ranks #80 among California movers, with 83% positive feedback across 116 customer reviews.
Customers consistently praise its consistency and follow-up and affordable rates. It is best for customers prioritizing strong communication, crew professionalism, and reliable service experience.
With 3 trucks and a track record dating to 2013, it has less history than the average California mover, and the most common complaint is unexpected charges.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Cross Country Moving Company
4.48
San Leandro, CA · Since 2013
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your California moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Cross Country Moving Company
- Phone
- (877) 888-0708
Helpful California moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.