Graf Van & Storage review 2026 (San Rafael, CA)
Updated
Graf Van & Storage, a San Rafael, CA moving company, ranks #665 of 1153 movers in California, with a moveBuddha rating of 3.36/5.
75% of Graf Van & Storage's 24 verified customer reviews are positive. Customers most often praise its knowledgeable staff, while the most common complaint involves broken promises. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Graf Van & Storage measures up
Graf Van & Storage ranks #665 out of 1153 movers in California with a moveBuddha Score of 3.36 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 3.36.
- Review quality
- 3.5
- Brand
- 3.0
- Website
- 3.0
- Customer service
- 3.0
- Industry experience
- 3.0
Is Graf Van & Storage moveBuddha Certified?
Graf Van & Storage is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Graf Van & Storage hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Graf Van & Storage?
Out of 24 verified reviews, 75% of customers left a positive review about Graf Van & Storage in San Rafael, CA. 16.7% of reviews are negative and 8.3% are neutral. Graf Van & Storage has a 16% lower positive review percentage than the average California moving company (75% vs the California state average of 91%).
- Positive75%(18)
- Neutral8.3%(2)
- Negative16.7%(4)
Based on 24 reviews across Google, Yelp, and other review sites.
What customers like about Graf Van & Storage
Knowledgeable staff
Several reviewers pointed out that Graf Van & Storage's crew answered questions confidently and provided useful advice.
Experienced movers
With years of experience, Graf Van & Storage's crew brought confidence and know-how to each move.
Flexibility
Clients liked that Graf Van & Storage was willing to adjust schedules or accommodate last-minute changes.
Organized packing
Graf Van & Storage is often recognized for labeling boxes clearly and packing with structure and care.
Affordable rates
Many reviewers found Graf Van & Storage to be more budget-friendly than competitors without sacrificing quality.
What positive reviewers say
“Their crew is experienced, courteous, and do a fantastic job. Having their own on-site storage also provides my clients with some great flexibility. They really know their stuff and it shows.”
Craig B.Verified ReviewerYelp“From the early discussions scheduling the move to the estimates and execution of the move, the staff were friendly, courteous, flexible and knowledgeable. Our possessions were always carefully packed, wrapped, boxed and managed.”
Janet S.Verified ReviewerYelp“They moved our offices in one day with great expediency and efficiency. They had everything they needed, arrived on time, finished faster than expected and charged us LESS than the estimate.”
A H.Verified ReviewerYelp“I've done six cross country moves over the years and our experience with Pete and his crew was by far the best we've had. They were professional, hard working and our belongings arrived in perfect shape.”
Dana A.Verified ReviewerYelp“Pete was very professional and responsive. They showed up on time and had our complete house packed up by 330. They showed up on time at our new home and had everything unloaded by just after noon.”
Joel M.Verified ReviewerYelp
What mixed reviewers say
“The fees and costs associated with the move were not what I was disappointed in, but the fact that they weren't expressly presented to me in a clear and concise manner, and that I felt like they were surprises.”
Bryn S.Verified ReviewerYelp“They arrived unprepared to handle several of the larger furniture items and by the end of the day left several of our belongings behind, due to the company not sending enough trucks.”
Megan H.Verified ReviewerYelp
Most common complaints about Graf Van & Storage
Broken promises
Customers noted instances where Graf Van & Storage failed to deliver on services that were initially guaranteed.
Unexpected charges
Hidden fees or surprise costs caused dissatisfaction among some Graf Van & Storage clients.
Hard-to-resolve claims
Customers found it difficult to file or finalize claims for damaged or lost items.
What negative reviewers say
“We filed a claim for minor damages on 6/21/2016 and it is now 9/23/2016 and we have to keep calling them to try to get some action.”
Bill H.Verified ReviewerYelp“Mr. Irving promised us four men for eight hours ... He told us that he had the right equipment to move the safe. The crew showed up about a half-hour late, worked for four hours, and did not move the safe.”
Rev Y.Verified ReviewerYelp“I was told it would take 2 days. By 4 or 5 pm the second day I was told they couldn't finish and would send someone Thursday (2 days later). Boxes were labeled incorrectly.”
Kenny S.Verified ReviewerYelp“When the truck arrived at my new location, they discovered it was too big to fit into through the entrance to the complex. They held my stuff hostage until I paid them an extra $400 to hire a new truck.”
Casey VanoverVerified ReviewerGoogle
Graf Van & Storage
3.36San Rafael, CA
Save more than 30% on average by comparing movers before you book.
Graf Van & Storage
3.36
San Rafael, CA
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Graf Van & Storage, then see how it compares with other top-rated movers in San Rafael.
Compare prices side by side
See where Graf Van & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Graf Van & Storage offer?
Graf Van & Storage offers packing, plus storage.
Services offered
Is Graf Van & Storage licensed and insured?
moveBuddha holds no federal licensing record for Graf Van & Storage in San Rafael, CA. That is not the same as the company being unlicensed. Movers operating only within one state are licensed by that state rather than by the FMCSA.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Graf Van & Storage holds. Ask for a certificate of insurance before you book.
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
How much does Graf Van & Storage cost?
Graf Van & Storage does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in California, you can expect to pay approximately $129/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service California moving companies similar to Graf Van & Storage typically bill the amounts below using a $129/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Graf Van & Storage offers interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service California moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Graf Van & Storage offer?
- Accepts
- Credit Cards
- Deposit
- Not listed, so ask
Graf Van & Storage accepts credit cards. Deposit policies vary by mover, so ask whether one is required when you request a quote.
How Graf Van & Storage compares with other local movers
With a moveBuddha score of 3.36 out of 5, Graf Van & Storage trails the five top-rated movers near San Rafael, 1.00 point behind Moving Mountain Logistics, Inc.. Graf Van & Storage's score rests on 24 reviews, fewer than any of the five. Where Graf Van & Storage falls behind is review quality, with the lowest review quality score in the group.
The five highest-scoring nearby movers, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Eagle Moving & Storage, Inc.San Bruno | 4.62 | 675 | 4.6 | 4.3 | A+ |
| 2 | Pure Moving CompanySan Francisco | 4.56 | 2,911 | 5.0 | 4.9 | A+ |
| 3 | Got2MoveSan Francisco | 4.52 | 766 | 4.8 | 4.7 | A+ |
| 4 | Johnson & Daly Moving and StorageSan Rafael | 4.42 | 354 | 4.9 | 4.7 | A+ |
| 5 | Moving Mountain Logistics, Inc.Novato | 4.36 | 47 | 4.6 | 4.8 | A+ |
| 6 | Graf Van & StorageThis mover · ranks #6 | 3.36 | 24 | — | — | — |
How does Graf Van & Storage compare to other California movers?
- moveBuddha score#665 of 1153(worse than average)
3.36vs 3.67 avg
Graf Van & Storage scores 3.36, below the California average of 3.67, and ranks #665 of 1153 California movers.
- Positive reviews#972 of 1153(worse than average)
75%vs 91% avg
Graf Van & Storage has 75% positive reviews, below the California average of 91%, and ranks #972 of 1153 California movers.
- Negative reviews#885 of 1153(worse than average)
17%vs 8% avg
Graf Van & Storage has 17% negative reviews, above the California average of 8%, and ranks #885 of 1153 California movers. A lower percentage is better.
- Reviews analyzed#854 of 1153(worse than average)
24vs 268 avg
Graf Van & Storage has 24 reviews analyzed, below the California average of 268, and ranks #854 of 1153 California movers.
| Metric | This moverGraf Van & Storage | California avg | California rank | Difference |
|---|---|---|---|---|
| moveBuddha score#665 of 1153 in California | 3.36 | 3.67 | #665 of 1153 | −0.31(worse than average) |
| Positive reviews#972 of 1153 in California | 75% | 91% | #972 of 1153 | −16 pts(worse than average) |
| Negative reviewsLower is better#885 of 1153 in California | 17% | 8% | #885 of 1153 | +9 pts(worse than average) |
| Reviews analyzed#854 of 1153 in California | 24 | 268 | #854 of 1153 | −244(worse than average) |
Compared with 1153 California movers with moveBuddha profiles. Rank #1 is the best in California.
Graf Van & Storage
3.36San Rafael, CA
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Graf Van & Storage, then see how it compares with other top-rated movers in San Rafael.
Compare prices side by side
See where Graf Van & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Graf Van & Storage
3.36
San Rafael, CA
Final verdict: Graf Van & Storage
Graf Van & Storage earns a 3.36/5 moveBuddha Score and ranks #665 among California movers, with 75% positive feedback across 24 customer reviews.
Customers consistently praise its knowledgeable staff and experienced movers. It is best for customers prioritizing crew professionalism, helpful crews, and reliable service experience.
The most common complaint is broken promises.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Graf Van & Storage
3.36
San Rafael, CA
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your California moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Graf Van & Storage
- Phone
- (415) 479-6262
- Website
- grafvanandstorage.com
- Profiles
Helpful California moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.