Joyce Van Lines review 2026 (Redlands, CA)
In business since 1991 · Updated
Joyce Van Lines, a Redlands, CA moving company, ranks #384 of 1153 movers in California, with a moveBuddha rating of 3.70/5.
90% of Joyce Van Lines' 87 verified customer reviews are positive. Customers most often praise its consistency and follow-up, while the most common complaint involves misplaced or lost items.
In business since 1991, Joyce Van Lines holds active FMCSA registration (USDOT #247771) and operates 87 trucks. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Joyce Van Lines measures up
Across 87 reviews, Joyce Van Lines in Redlands, CA has an A+ rating from the Better Business Bureau.
Joyce Van Lines ranks #384 out of 1153 movers in California with a moveBuddha Score of 3.70 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 3.70.
- Industry experience
- 3.6
- Review quality
- 3.5
- Brand
- 3.0
- Website
- 3.0
- Customer service
- 3.0
Better Business Bureau
Based on BBB profile
Is Joyce Van Lines moveBuddha Certified?
Joyce Van Lines is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Joyce Van Lines hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Joyce Van Lines?
Out of 87 verified reviews, 90% of customers left a positive review about Joyce Van Lines in Redlands, CA. 10.3% of reviews are negative. Joyce Van Lines has a 1% lower positive review percentage than the average California moving company (90% vs the California state average of 91%).
- Positive89.7%(78)
- Negative10.3%(9)
Based on 87 reviews across Google, Yelp, and other review sites.
What customers like about Joyce Van Lines
Consistency and follow-up
Reviewers liked that Joyce Van Lines stayed in touch before and after the move to ensure everything went smoothly.
Organized packing
Joyce Van Lines is often recognized for labeling boxes clearly and packing with structure and care.
Knowledgeable staff
Several reviewers pointed out that Joyce Van Lines's crew answered questions confidently and provided useful advice.
Good communication
Reviewers frequently mention clear, consistent updates from Joyce Van Lines throughout the moving process.
Respectful of property
Customers appreciated how carefully Joyce Van Lines's team maneuvered furniture through tight spaces without damaging walls or floors.
What positive reviewers say
“Everything they promised to do, they did. The movers were respectful, friendly, and efficient. Teresa Schwartzkopf took all the stress out of the process with plenty of follow-up.”
Stephanie GoldsteinVerified ReviewerGoogle“The entire crew was extremely professional and friendly. Asim directed the packing crew on how to best handle our property to ensure nothing would be damaged.”
Samuel nealVerified ReviewerGoogle“The drivers were really good. Great communication skills and great teams in Ohio and Illinois. Strongly recommend JVL.”
Guilherme Storch de FreitasVerified ReviewerGoogle“They are professional movers; they know their business, and I highly recommend them. Good work done correctly.”
Lorna McDonaldVerified ReviewerGoogle“Our driver and assistant provided meticulously careful packing and loading, consistent communication during the trip, and careful unloading and placement of my belongings.”
Barbara Bramble McNamaraVerified ReviewerGoogle
Most common complaints about Joyce Van Lines
Misplaced or lost items
In some cases, belongings went missing or were delivered to the wrong location.
Unprofessional behavior
Complaints included movers using foul language, showing up late, or acting inappropriately.
Unexpected charges
Hidden fees or surprise costs caused dissatisfaction among some Joyce Van Lines clients.
What negative reviewers say
“Boxes were missing and items came damaged, even those in wooden crates. Planning was poor, and execution needed constant supervision. The focus seemed to be speed rather than quality.”
Sergio EzamaVerified ReviewerGoogle“The day before delivery, they required a transfer to a smaller truck and charged several thousand dollars more. A wine-glass box went missing, and my TV arrived cracked.”
Jasmine VipaniVerified ReviewerGoogle“Communication is an issue across the board. The service was very unprofessional, and they tried to overcharge for unnecessary services. They did not respond to texts and emails.”
D. G.Verified ReviewerGoogle“They charged for unused items and did not respond to texts or emails. I am also unsure how to claim insurance for parts misplaced during the move.”
Deepak AtmakurVerified ReviewerGoogle
Joyce Van Lines
3.70Redlands, CASince 1991
Save more than 30% on average by comparing movers before you book.
Joyce Van Lines
3.70
Redlands, CA · Since 1991
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Joyce Van Lines, then see how it compares with other top-rated movers in Redlands.
Compare prices side by side
See where Joyce Van Lines lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Joyce Van Lines offer?
Joyce Van Lines handles local moves and long-distance moves from Redlands, CA, with services including small moves, packing, and unpacking.
Services offered
Is Joyce Van Lines licensed and insured?
Federally licensed, operating authority active
US DOT 247771 Check on SAFER
Verified against the FMCSA, not by moveBuddha
Yes, Joyce Van Lines is registered with the Federal Motor Carrier Safety Administration under US DOT number 247771, as JOYCE VAN LINES INC, and its operating status is currently active. It also holds a California intrastate license, number 70078.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Joyce Van Lines holds. Ask for a certificate of insurance before you book.
- State license number
- 70078Issued by California. Covers moves within the state, which the FMCSA does not
- Registered legal name
- JOYCE VAN LINES INCThe entity behind the trading name, as filed with the FMCSA
- FMCSA safety rating
- SatisfactoryAssigned after a compliance review
- Trucks registered
- 87Power units reported to the FMCSA
- Miles driven
- 2,161,864Reported to the FMCSA for 2025
- Roadside inspections
- 0Recorded by the FMCSA
- FMCSA record last updated
- November 2026
How much does Joyce Van Lines cost?
Joyce Van Lines does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in California, you can expect to pay approximately $129/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service California moving companies similar to Joyce Van Lines typically bill the amounts below using a $129/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Joyce Van Lines is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service California moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Joyce Van Lines offer?
- Accepts
- Credit CardsCashMoney Orders
- Deposit
- Required to book
Joyce Van Lines accepts credit cards, cash, and money orders. A deposit is required to book, so ask how much it is and whether it is refundable before you pay it.
How Joyce Van Lines compares with other local movers
With a moveBuddha score of 3.70 out of 5, Joyce Van Lines trails the five top-rated movers in the Redlands area, 0.72 points behind Alex Moving and Storage. Joyce Van Lines's score rests on 87 reviews, fewer than any of the five. Where Joyce Van Lines falls behind is industry experience, with the lowest industry experience score in the group.
The five highest-scoring nearby movers, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Trek MoversFontana | 4.50 | 1,379 | 5.0 | 4.7 | A+ |
| 2 | JFK Moving CompanyMoreno Valley | 4.48 | 854 | 4.8 | 4.5 | — |
| 3 | Inland Empire MoversRiverside | 4.44 | 786 | 4.7 | 4.7 | C |
| 4 | Burgess Moving and StorageRiverside | 4.44 | 127 | 4.7 | 4.4 | A+ |
| 5 | Alex Moving and StorageSan Bernardino | 4.42 | 134 | 3.6 | 2.1 | A+ |
| 6 | Joyce Van LinesThis mover · ranks #6 | 3.70 | 87 | — | — | A+ |
How does Joyce Van Lines compare to other California movers?
- moveBuddha score#384 of 1153(better than average)
3.70vs 3.67 avg
Joyce Van Lines scores 3.70, above the California average of 3.67, and ranks #384 of 1153 California movers.
- Positive reviews#759 of 1153(worse than average)
90%vs 91% avg
Joyce Van Lines has 90% positive reviews, below the California average of 91%, and ranks #759 of 1153 California movers.
- Negative reviews#791 of 1153(worse than average)
10%vs 8% avg
Joyce Van Lines has 10% negative reviews, above the California average of 8%, and ranks #791 of 1153 California movers. A lower percentage is better.
- Reviews analyzed#585 of 1153(worse than average)
87vs 268 avg
Joyce Van Lines has 87 reviews analyzed, below the California average of 268, and ranks #585 of 1153 California movers.
- Years in business#70 of 1153(better than average)
35 yearsvs 23 years avg
Joyce Van Lines has been in business for 35 years, above the California average of 23 years, and ranks #70 of 1153 California movers.
| Metric | This moverJoyce Van Lines | California avg | California rank | Difference |
|---|---|---|---|---|
| moveBuddha score#384 of 1153 in California | 3.70 | 3.67 | #384 of 1153 | +0.03(better than average) |
| Positive reviews#759 of 1153 in California | 90% | 91% | #759 of 1153 | −1 pts(worse than average) |
| Negative reviewsLower is better#791 of 1153 in California | 10% | 8% | #791 of 1153 | +2 pts(worse than average) |
| Reviews analyzed#585 of 1153 in California | 87 | 268 | #585 of 1153 | −181(worse than average) |
| Years in business#70 of 1153 in California | 35 years | 23 years | #70 of 1153 | +12(better than average) |
Compared with 1153 California movers with moveBuddha profiles. Rank #1 is the best in California.
Joyce Van Lines
3.70Redlands, CASince 1991
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Joyce Van Lines, then see how it compares with other top-rated movers in Redlands.
Compare prices side by side
See where Joyce Van Lines lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Joyce Van Lines
3.70
Redlands, CA · Since 1991
Final verdict: Joyce Van Lines
Joyce Van Lines earns a 3.70/5 moveBuddha Score and ranks #384 among California movers, with 90% positive feedback across 87 customer reviews.
Customers consistently praise its consistency and follow-up and organized packing. It is best for customers prioritizing strong communication, crew professionalism, and reliable service experience.
With 87 trucks and a track record dating to 1991, it has more history than the average California mover, and the most common complaint is misplaced or lost items.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Joyce Van Lines
3.70
Redlands, CA · Since 1991
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your California moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Joyce Van Lines
- Phone
- (909) 793-5094
- Website
- joycevanlines.com
- Profiles
Other Joyce Van Lines locations
Helpful California moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.