Neatly Moving & Storage review 2026 (San Fernando, CA)
In business since 2012 · Updated
Neatly Moving & Storage, a San Fernando, CA moving company, ranks #396 of 1125 movers in California, with a moveBuddha rating of 3.66/5.
92% of Neatly Moving & Storage's 564 verified customer reviews are positive. Customers most often praise its respect for property, while the most common complaint involves delayed arrival or delivery.
Neatly Moving & Storage has been in business since 2012. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Neatly Moving & Storage measures up
Across 564 reviews, Neatly Moving & Storage in San Fernando, CA has an A+ rating from the Better Business Bureau.
Neatly Moving & Storage ranks #396 out of 1125 movers in California with a moveBuddha Score of 3.66 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 3.66.
- Customer service
- 3.6
- Industry experience
- 3.6
- Review quality
- 3.5
- Brand
- 3.0
- Website
- 3.0
Better Business Bureau
Based on BBB profile
Is Neatly Moving & Storage moveBuddha Certified?
Neatly Moving & Storage is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Neatly Moving & Storage hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Neatly Moving & Storage?
Out of 564 verified reviews, 92% of customers left a positive review about Neatly Moving & Storage in San Fernando, CA. 7.4% of reviews are negative and 0.2% are neutral. Neatly Moving & Storage has a 2% higher positive review percentage than the average California moving company (92% vs the California state average of 90%).
- Positive92.4%(521)
- Neutral0.2%(1)
- Negative7.4%(42)
Based on 564 reviews across Google, Yelp, and other review sites.
What customers like about Neatly Moving & Storage
Respectful of property
Customers appreciated how carefully Neatly Moving & Storage's team maneuvered furniture through tight spaces without damaging walls or floors.
Careful handling
Belongings are treated with caution, and many customers report zero damage thanks to Neatly Moving & Storage's attention to detail.
Efficient service
Many customers praise Neatly Moving & Storage for completing moves smoothly and with minimal downtime.
Good communication
Reviewers frequently mention clear, consistent updates from Neatly Moving & Storage throughout the moving process.
Helpful movers
Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
What positive reviewers say
“The crew was professional, efficient, and handled everything with great care. The price was exactly what Fernando quoted, and the flat-rate pricing and free estimate made the process easy and stress-free.”
Christopher FoxVerified ReviewerGoogle“Eddie and his crew were courteous, diligent, efficient, respectful, and helpful. The office and sales teams answered our questions and addressed concerns quickly.”
michael pollackVerified ReviewerGoogle“Everything went smoothly from estimate to delivery. The crew arrived on time, packed carefully, communicated throughout the move, and the final price matched the quote exactly with no hidden fees.”
Chris CabreraVerified ReviewerGoogle“Rodolfo and his crew were timely and efficient, with so much care for our items. They wrapped all furniture with pads and stretch wrap to keep everything safe.”
Carly PriceVerified ReviewerGoogle
What mixed reviewers say
“Although the movers were professional and careful, delivery terms were unclear. The shipment arrived on day seven, but boxes were damaged, lamps were broken, and fragile boxes were placed at the bottom.”
Katie LiechtiVerified ReviewerGoogle
Most common complaints about Neatly Moving & Storage
Delayed arrival or delivery
Several reviewers experienced frustrating delays either on moving day or with final delivery.
Damage to items
Some customers reported that items were damaged during packing or loading.
Unexpected charges
Hidden fees or surprise costs caused dissatisfaction among some Neatly Moving & Storage clients.
What negative reviewers say
“The company failed to deliver my household goods to the contracted address. I paid about $1,000 for a U-Haul and unloading, then management stopped responding after promising reimbursement.”
Cristian AguiluzVerified ReviewerGoogle“The movers were professional and on time, but a box arrived smashed and a sound bar was cracked. My damage claim was denied because the item was not listed separately on the inventory.”
cindy tomaskoVerified ReviewerGoogle“They promised delivery within 5–7 days, but it took a month. The company gave inconsistent updates, charged fees they had said would not apply, and customer service was disrespectful.”
Davis WalshVerified ReviewerGoogle“The quote nearly doubled, and the company promised to refund the overpayment. After weeks of calls and emails, no refund arrived, so I had to contact my bank.”
Gina PechVerified ReviewerGoogle
Neatly Moving & Storage
3.66San Fernando, CASince 2012
Save more than 30% on average by comparing movers before you book.
Neatly Moving & Storage
3.66
San Fernando, CA · Since 2012
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Neatly Moving & Storage, then see how it compares with other top-rated movers in San Fernando.
Compare prices side by side
See where Neatly Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Neatly Moving & Storage offer?
Neatly Moving & Storage offers long-distance moves.
Services offered
Is Neatly Moving & Storage licensed and insured?
Registered with the FMCSA
US DOT 2306227. Operating status is not on this profile. Check on SAFER
Verified against the FMCSA, not by moveBuddha
Neatly Moving & Storage is registered with the Federal Motor Carrier Safety Administration under US DOT number 2306227.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Neatly Moving & Storage holds. Ask for a certificate of insurance before you book.
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
How much does Neatly Moving & Storage cost?
Neatly Moving & Storage does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in California, you can expect to pay approximately $129/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service California moving companies similar to Neatly Moving & Storage typically bill the amounts below using a $129/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Neatly Moving & Storage offers interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service California moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Neatly Moving & Storage offer?
- Accepts
- No credit cards
- Deposit
- Not listed, so ask
Neatly Moving & Storage does not list any accepted payment methods on moveBuddha. Confirm how they take payment before moving day. Deposit policies vary by mover, so ask whether one is required when you request a quote.
How Neatly Moving & Storage compares with other local movers
With a moveBuddha score of 3.66 out of 5, Neatly Moving & Storage trails the five top-rated movers near San Fernando, 0.82 points behind Gentlemen's Moving Company. Where Neatly Moving & Storage falls behind is quote accuracy, with the lowest quote accuracy score in the group.
The five highest-scoring nearby movers, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | SOS Moving, LLCLos Angeles | 4.78 | 2,613 | 4.9 | 4.7 | A+ |
| 2 | Best California MoversNorth Hollywood | 4.66 | 2,322 | 5.0 | 4.6 | A |
| 3 | Precision Moving & Storage Corp.Chatsworth | 4.58 | 550 | 4.8 | 4.8 | D- |
| 4 | NorthStar Moving CompanyNorthridge | 4.52 | 787 | 4.6 | 4.4 | A+ |
| 5 | Gentlemen's Moving CompanySun Valley | 4.48 | 540 | 4.6 | 4.7 | A+ |
| 6 | Neatly Moving & StorageThis mover · ranks #6 | 3.66 | 564 | — | — | A+ |
How does Neatly Moving & Storage compare to other California movers?
- moveBuddha score#396 of 1125(worse than average)
3.66vs 3.68 avg
Neatly Moving & Storage scores 3.66, below the California average of 3.68, and ranks #396 of 1125 California movers.
- Positive reviews#649 of 1125(better than average)
92%vs 90% avg
Neatly Moving & Storage has 92% positive reviews, above the California average of 90%, and ranks #649 of 1125 California movers.
- Negative reviews#680 of 1125(better than average)
7%vs 9% avg
Neatly Moving & Storage has 7% negative reviews, below the California average of 9%, and ranks #680 of 1125 California movers. A lower percentage is better.
- Reviews analyzed#145 of 1125(better than average)
564vs 270 avg
Neatly Moving & Storage has 564 reviews analyzed, above the California average of 270, and ranks #145 of 1125 California movers.
- Years in business#217 of 1125(worse than average)
14 yearsvs 23 years avg
Neatly Moving & Storage has been in business for 14 years, below the California average of 23 years, and ranks #217 of 1125 California movers.
| Metric | This moverNeatly Moving & Storage | California avg | California rank | Difference |
|---|---|---|---|---|
| moveBuddha score#396 of 1125 in California | 3.66 | 3.68 | #396 of 1125 | −0.02(worse than average) |
| Positive reviews#649 of 1125 in California | 92% | 90% | #649 of 1125 | +2 pts(better than average) |
| Negative reviewsLower is better#680 of 1125 in California | 7% | 9% | #680 of 1125 | −2 pts(better than average) |
| Reviews analyzed#145 of 1125 in California | 564 | 270 | #145 of 1125 | +294(better than average) |
| Years in business#217 of 1125 in California | 14 years | 23 years | #217 of 1125 | −9(worse than average) |
Compared with 1125 California movers with moveBuddha profiles. Rank #1 is the best in California.
Neatly Moving & Storage
3.66San Fernando, CASince 2012
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Neatly Moving & Storage, then see how it compares with other top-rated movers in San Fernando.
Compare prices side by side
See where Neatly Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Neatly Moving & Storage
3.66
San Fernando, CA · Since 2012
Final verdict: Neatly Moving & Storage
Neatly Moving & Storage earns a 3.66/5 moveBuddha Score and ranks #396 among California movers, with 92% positive feedback across 564 customer reviews.
Customers consistently praise its respect for property and careful handling. It is best for customers prioritizing strong communication, helpful crews, and reliable service experience.
With a track record dating to 2012, it has less history than the average California mover, and the most common complaint is delayed arrival or delivery.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Neatly Moving & Storage
3.66
San Fernando, CA · Since 2012
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your California moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Neatly Moving & Storage
- Phone
- (818) 206-7252
- Website
- moveneatly.com
- Profiles
Helpful California moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.