New Joy Moving Company Inc. review 2026 (Sunnyvale, CA)

Updated

New Joy Moving Company Inc., a Sunnyvale, CA moving company, ranks #1073 of 1114 movers in California, with a moveBuddha rating of 3.28/5.

95% of New Joy Moving Company Inc.'s 890 verified customer reviews are positive. Customers most often praise its quick moving process, while the most common complaint involves unprofessional behavior. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.

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How New Joy Moving Company Inc. measures up

New Joy Moving Company Inc. ranks #1073 out of 1114 movers in California with a moveBuddha Score of 3.28 out of 5.

  • moveBuddha Score

    moveBuddha Score

    The moveBuddha Score is a single 0–5 rating that combines everything we know about a mover, so you can compare companies without cross-referencing a dozen review sites.

    It weighs customer service, quote accuracy, review quality, industry experience, website quality, brand strength, and ratings from Google, Yelp, and the Better Business Bureau.

    It is not a paid placement. Partners and non-partners are scored the same way.

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Is New Joy Moving Company Inc. moveBuddha Certified?

New Joy Moving Company Inc. is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.

With a Certified mover, moveBuddha does the vetting for you and provides added protection. New Joy Moving Company Inc. hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.

What movebuddha certified movers offer

  • Up to $1,000 in added move coverage*. Extra protection for eligible moves.
  • Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
  • Dedicated moveBuddha support. Help through the move process.
  • Dispute mediation. moveBuddha steps in if issues arise.

Before you book, check:

  • USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
  • Insurance coverage. Ask for proof of liability and cargo insurance.
  • A written estimate. Binding or not-to-exceed, with every fee listed.
  • The claims process. Ask how damage claims are filed and how long they take.

* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified

** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.

What do customers say about New Joy Moving Company Inc.?

Out of 890 verified reviews, 95% of customers left a positive review about New Joy Moving Company Inc. in Sunnyvale, CA. 4.6% of reviews are negative and 0.6% are neutral. New Joy Moving Company Inc. has a 4% higher positive review percentage than the average California moving company (95% vs the California state average of 91%).

  • Positive94.8%(844)
  • Neutral0.6%(5)
  • Negative4.6%(41)

Based on 890 reviews across Google, Yelp, and other review sites.

What customers like about New Joy Moving Company Inc.

  • Quick moving process

    The team at New Joy Moving Company Inc. often gets the job done faster than expected, saving clients time.

  • Respectful of property

    Customers appreciated how carefully New Joy Moving Company Inc.'s team maneuvered furniture through tight spaces without damaging walls or floors.

  • Efficient service

    Many customers praise New Joy Moving Company Inc. for completing moves smoothly and with minimal downtime.

  • Careful handling

    Belongings are treated with caution, and many customers report zero damage thanks to New Joy Moving Company Inc.'s attention to detail.

  • Helpful movers

    Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.

What positive reviewers say

  • “Great experience with the movers from New Joy Moving Company. They worked fast, kept my belongings safe, and got the job done well.”

    Albert TeohVerified ReviewerGoogle
  • “Richard and Heijo were very fast and helpful. They were super efficient, packed everything neatly and carefully, and handled large furniture up the stairs with great care.”

    Hariharan ShanmugavadivelVerified ReviewerGoogle
  • “New Joy Moving Company did an excellent job helping us move. They were efficient, respectful, and careful throughout the entire move.”

    Maya JohnsonVerified ReviewerGoogle
  • “Reyes and his team hustled and did an amazing job. They arrived on time, were professional from the start, wrapped items, and took excellent care of our belongings.”

    Tony VeraVerified ReviewerGoogle

What mixed reviewers say

  • “Afternoon crews may already be tired and slower. A one-bedroom move that took 2–3 hours last time took 6 hours this time, though the earlier crew was fast and careful.”

    Victoria GimmVerified ReviewerGoogle
  • “The 8-foot truck could not move my oversized items, despite the quotation saying there would be no problem. I had to hire another mover for the rest.”

    Heng XuVerified ReviewerGoogle
  • “The movers wrapped and protected my furniture well, but a one-bedroom move with elevator access took six hours and cost more than $900.”

    April AnnVerified ReviewerGoogle
  • “The movers arrived on time and worked hard, but the final bill added a one-hour empty return trip and matching tip, despite the quoted price being one-way.”

    周爱华Verified ReviewerGoogle
  • “The company worked quickly and charged reasonably, but the bed was assembled poorly; several screws were missing and legs nearly collapsed the next day.”

    Q JVerified ReviewerGoogle

Most common complaints about New Joy Moving Company Inc.

  • Unprofessional behavior

    Complaints included movers using foul language, showing up late, or acting inappropriately.

  • Damage to items

    Some customers reported that items were damaged during packing or loading.

  • Unexpected charges

    Hidden fees or surprise costs caused dissatisfaction among some New Joy Moving Company Inc. clients.

What negative reviewers say

  • “Movers were inefficient. They used less boxes and carried multiple small items by hand to make more trips and increase the moving time.”

    Farhaan ParvezVerified ReviewerGoogle
  • “Not everyone is careful in this move. I just unpacked my TV and found it broken from the move. I'm disappointed.”

    Lingzi YeVerified ReviewerGoogle
  • “First they say $160 per hour, but it’s $190 per hour. They sent three guys and added $10 for each guy, then required an extra trip.”

    Rakesh SeethamsettyVerified ReviewerGoogle
  • “The moving was smooth, but the furniture was not properly installed. The company promised to fix it, then never responded.”

    Dong LiuVerified ReviewerGoogle

New Joy Moving Company Inc.

3.28Sunnyvale, CA

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Is New Joy Moving Company Inc. licensed and insured?

moveBuddha holds no federal licensing record for New Joy Moving Company Inc. in Sunnyvale, CA. That is not the same as the company being unlicensed. Movers operating only within one state are licensed by that state rather than by the FMCSA.

Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover New Joy Moving Company Inc. holds. Ask for a certificate of insurance before you book.

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FMCSA safety rating
Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.

How much does New Joy Moving Company Inc. cost?

New Joy Moving Company Inc. does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in California, you can expect to pay approximately $128/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home.

What similar movers typically bill for a local move

Full-service California moving companies similar to New Joy Moving Company Inc. typically bill the amounts below using a $128/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.

Typical local move totals from similar movers
Home sizeTypical totalTime and crew
Studio / 1 bedroom$400–$7503–5 hours, 2 movers
2-3 bedrooms$850–$1,7505–8 hours, 2–3 movers
4+ bedrooms$1,700–$3,4008–12 hours, 3–4 movers

How New Joy Moving Company Inc. compares with other local movers

With a moveBuddha score of 3.28 out of 5, New Joy Moving Company Inc. trails the five top-rated movers in the Sunnyvale area, 1.22 points behind Pure Moving Company. Where New Joy Moving Company Inc. falls behind is quote accuracy, with the lowest quote accuracy score in the group.

The five highest-scoring nearby movers, by moveBuddha score.

#MoverScoreReviews
1Fairprice MoversSan Jose4.641,019
2All Reasons Moving & StorageSan Jose4.56359
3Silicon Valley Moving and StorageSan Jose4.56194
4Best California MoversSanta Clara4.52953
5Pure Moving CompanySan Jose4.50584
6New Joy Moving Company Inc.This mover · ranks #63.28890

How does New Joy Moving Company Inc. compare to other California movers?

  • moveBuddha score#1073 of 1114(worse than average)

    3.28vs 3.69 avg

    New Joy Moving Company Inc. scores 3.28, below the California average of 3.69, and ranks #1073 of 1114 California movers.

  • Positive reviews#537 of 1114(better than average)

    95%vs 91% avg

    New Joy Moving Company Inc. has 95% positive reviews, above the California average of 91%, and ranks #537 of 1114 California movers.

  • Negative reviews#546 of 1114(better than average)

    5%vs 9% avg

    New Joy Moving Company Inc. has 5% negative reviews, below the California average of 9%, and ranks #546 of 1114 California movers. A lower percentage is better.

  • Reviews analyzed#83 of 1114(better than average)

    890vs 272 avg

    New Joy Moving Company Inc. has 890 reviews analyzed, above the California average of 272, and ranks #83 of 1114 California movers.

MetricThis moverCalifornia avg
moveBuddha score#1073 of 1114 in California3.283.69
Positive reviews#537 of 1114 in California95%91%
Negative reviewsLower is better#546 of 1114 in California5%9%
Reviews analyzed#83 of 1114 in California890272

Compared with 1114 California movers with moveBuddha profiles. Rank #1 is the best in California.

New Joy Moving Company Inc.

3.28Sunnyvale, CA

Save more than 30% on average by comparing movers before you book.

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Final verdict: New Joy Moving Company Inc.

New Joy Moving Company Inc. earns a 3.28/5 moveBuddha Score and ranks #1073 among California movers, with 95% positive feedback across 890 customer reviews.

Customers consistently praise its quick moving process and respect for property. It is best for customers prioritizing helpful crews, careful handling of belongings, and reliable service experience.

The most common complaint is unprofessional behavior.

All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.

New Joy Moving Company Inc.

Sunnyvale, CA

Get My Free Quote

No obligation · Fast, easy, and free

Or call (408) 887-8895

Why moveBuddha?

  • 30%+Average savings

    On average, moveBuddha users save more than 30% by comparing movers before booking.

    Calculate your California moving cost 
  • $1,000Added move coverage*

    When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.

  • 1-on-1Dispute mediation

    If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.

* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.

Contact New Joy Moving Company Inc.

How we score moving companies

Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.

  • Quotes & payment optionsWeighs most

    The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.

  • Online reputationMajor factor

    An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.

  • ServicesMajor factor

    The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.

  • Customer supportSupporting factor

    How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.

  • Review feedbackSupporting factor

    A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.

  • State availabilityMinor factor

    The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.

What the scores are built on

  • 4,500+Moving companies analyzed
  • 1M+Authenticated reviews
  • 25+Independent data sources
  • 1,000+Live price points a month
  • $0Paid for a ranking
  • MonthlyRefreshed and re-verified

Read the full scoring methodology

Written by

Ryan CarriganCo-founder, moveBuddha

Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.

NJ
New Joy Moving Company Inc.
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