North Bay Moving & Storage review 2026 (San Rafael, CA)
Updated
North Bay Moving & Storage, a San Rafael, CA moving company, ranks #561 of 1125 movers in California, with a moveBuddha rating of 3.38/5.
75% of North Bay Moving & Storage's 63 verified customer reviews are positive. Customers most often praise its affordable rates, while the most common complaint involves misplaced or lost items. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How North Bay Moving & Storage measures up
North Bay Moving & Storage ranks #561 out of 1125 movers in California with a moveBuddha Score of 3.38 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 3.38.
- Review quality
- 3.5
- Brand
- 3.0
- Website
- 3.0
- Customer service
- 3.0
- Industry experience
- 3.0
Is North Bay Moving & Storage moveBuddha Certified?
North Bay Moving & Storage is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. North Bay Moving & Storage hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about North Bay Moving & Storage?
Out of 63 verified reviews, 75% of customers left a positive review about North Bay Moving & Storage in San Rafael, CA. 25.4% of reviews are negative. North Bay Moving & Storage has a 15% lower positive review percentage than the average California moving company (75% vs the California state average of 90%).
- Positive74.6%(47)
- Negative25.4%(16)
Based on 63 reviews across Google, Yelp, and other review sites.
What customers like about North Bay Moving & Storage
Affordable rates
Many reviewers found North Bay Moving & Storage to be more budget-friendly than competitors without sacrificing quality.
Flexibility
Clients liked that North Bay Moving & Storage was willing to adjust schedules or accommodate last-minute changes.
Good communication
Reviewers frequently mention clear, consistent updates from North Bay Moving & Storage throughout the moving process.
Respectful of property
Customers appreciated how carefully North Bay Moving & Storage's team maneuvered furniture through tight spaces without damaging walls or floors.
Careful handling
Belongings are treated with caution, and many customers report zero damage thanks to North Bay Moving & Storage's attention to detail.
What positive reviewers say
“I called Tuesday for a small job on Friday and worried it was too short notice. I got my quote the same day, and everything went smoothly without hassle.”
Oscar LopezVerified ReviewerGoogle“The quote was comparable to others, and the crew finished ahead of schedule and under budget. They also took care of our fragile items.”
Joe TesVerified ReviewerGoogle“The pickup was prompt and efficient, delivery was painless, and strong communication with the office and drivers made the move stress-free.”
Pat D.Verified ReviewerGoogle“The crew cared for our house and furniture, kept everything clean, and completed the move without broken, scratched, or dented items.”
Andre S.Verified ReviewerYelp“They fit me in last minute, and the efficient movers nearly cut the reasonable quote in half. They were early, professional, and followed my special requests.”
Kyle D.Verified ReviewerYelp
Most common complaints about North Bay Moving & Storage
Misplaced or lost items
In some cases, belongings went missing or were delivered to the wrong location.
Damage to items
Some customers reported that items were damaged during packing or loading.
Unprofessional behavior
Complaints included movers using foul language, showing up late, or acting inappropriately.
What negative reviewers say
“Several valuable and irreplaceable items were never delivered to the destination. These things went missing while in the care of the moving company.”
Phyllis A.Verified ReviewerYelp“After two weeks without communication, my boxes and furniture arrived damaged: a broken couch, broken benches, shattered glass, and destroyed artwork.”
Pamela H.Verified ReviewerYelp“The truck arrived a day late, furniture was not wrapped, and delivery took hours after the promised time. The truck was too large for the complex.”
Kaitlyn N.Verified ReviewerYelp“Communication was largely non-existent or incorrect. Staff gave conflicting information, wrong phone numbers, and failed to reassemble several items at delivery.”
Linda K.Verified ReviewerYelp“The crew arrived late, complained, skipped wrapping, and resisted placing items correctly. They forgot to pack several cabinets and demanded extra payment.”
Bill F.Verified ReviewerYelp
North Bay Moving & Storage
3.38San Rafael, CA
Save more than 30% on average by comparing movers before you book.
North Bay Moving & Storage
3.38
San Rafael, CA
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from North Bay Moving & Storage, then see how it compares with other top-rated movers in San Rafael.
Compare prices side by side
See where North Bay Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does North Bay Moving & Storage offer?
North Bay Moving & Storage handles local moves, long-distance moves, and international moves from San Rafael, CA, with services including small moves, packing, and unpacking.
Services offered
Is North Bay Moving & Storage licensed and insured?
Registered with the FMCSA
US DOT 76628. Operating status is not on this profile. Check on SAFER
Verified against the FMCSA, not by moveBuddha
North Bay Moving & Storage is registered with the Federal Motor Carrier Safety Administration under US DOT number 76628. It also holds a California intrastate license, number CA P.U.C. T-191671.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover North Bay Moving & Storage holds. Ask for a certificate of insurance before you book.
- State license number
- CA P.U.C. T-191671Issued by California. Covers moves within the state, which the FMCSA does not
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
How much does North Bay Moving & Storage cost?
North Bay Moving & Storage does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in California, you can expect to pay approximately $129/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service California moving companies similar to North Bay Moving & Storage typically bill the amounts below using a $129/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
North Bay Moving & Storage offers interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service California moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does North Bay Moving & Storage offer?
- Accepts
- Credit Cards
- Deposit
- Not listed, so ask
North Bay Moving & Storage accepts credit cards. Deposit policies vary by mover, so ask whether one is required when you request a quote.
How North Bay Moving & Storage compares with other local movers
With a moveBuddha score of 3.38 out of 5, North Bay Moving & Storage trails the five highest-scoring moving companies near San Rafael, 0.98 points behind Moving Mountain Logistics, Inc.. At 63 reviews, North Bay Moving & Storage has fewer reviews than four of the five. Where North Bay Moving & Storage falls behind is review quality, with the lowest review quality score in the group.
The five highest-scoring nearby movers, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Eagle Moving & Storage, Inc.San Bruno | 4.62 | 675 | 4.6 | 4.3 | A+ |
| 2 | Pure Moving CompanySan Francisco | 4.56 | 2,911 | 5.0 | 4.9 | A+ |
| 3 | Got2MoveSan Francisco | 4.52 | 766 | 4.8 | 4.7 | A+ |
| 4 | Johnson & Daly Moving and StorageSan Rafael | 4.42 | 354 | 4.9 | 4.7 | A+ |
| 5 | Moving Mountain Logistics, Inc.Novato | 4.36 | 47 | 4.6 | 4.8 | A+ |
| 6 | North Bay Moving & StorageThis mover · ranks #6 | 3.38 | 63 | — | — | — |
How does North Bay Moving & Storage compare to other California movers?
- moveBuddha score#561 of 1125(worse than average)
3.38vs 3.68 avg
North Bay Moving & Storage scores 3.38, below the California average of 3.68, and ranks #561 of 1125 California movers.
- Positive reviews#954 of 1125(worse than average)
75%vs 90% avg
North Bay Moving & Storage has 75% positive reviews, below the California average of 90%, and ranks #954 of 1125 California movers.
- Negative reviews#970 of 1125(worse than average)
25%vs 9% avg
North Bay Moving & Storage has 25% negative reviews, above the California average of 9%, and ranks #970 of 1125 California movers. A lower percentage is better.
- Reviews analyzed#659 of 1125(worse than average)
63vs 270 avg
North Bay Moving & Storage has 63 reviews analyzed, below the California average of 270, and ranks #659 of 1125 California movers.
| Metric | This moverNorth Bay Moving & Storage | California avg | California rank | Difference |
|---|---|---|---|---|
| moveBuddha score#561 of 1125 in California | 3.38 | 3.68 | #561 of 1125 | −0.30(worse than average) |
| Positive reviews#954 of 1125 in California | 75% | 90% | #954 of 1125 | −15 pts(worse than average) |
| Negative reviewsLower is better#970 of 1125 in California | 25% | 9% | #970 of 1125 | +16 pts(worse than average) |
| Reviews analyzed#659 of 1125 in California | 63 | 270 | #659 of 1125 | −207(worse than average) |
Compared with 1125 California movers with moveBuddha profiles. Rank #1 is the best in California.
North Bay Moving & Storage
3.38San Rafael, CA
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from North Bay Moving & Storage, then see how it compares with other top-rated movers in San Rafael.
Compare prices side by side
See where North Bay Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
North Bay Moving & Storage
3.38
San Rafael, CA
Final verdict: North Bay Moving & Storage
North Bay Moving & Storage earns a 3.38/5 moveBuddha Score and ranks #561 among California movers, with 75% positive feedback across 63 customer reviews.
Customers consistently praise its affordable rates and flexibility. It is best for customers prioritizing strong communication, helpful crews, and reliable service experience.
The most common complaint is misplaced or lost items.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
North Bay Moving & Storage
3.38
San Rafael, CA
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your California moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact North Bay Moving & Storage
- Phone
- (415) 479-5515
- Website
- northbaymoving.com
Helpful California moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.