The One Move Movers review 2026 (Palo Alto, CA)
In business since 2005 · Updated
The One Move Movers, a Palo Alto, CA moving company, ranks #237 of 1153 movers in California, with a moveBuddha rating of 4.30/5.
97% of The One Move Movers' 1,112 verified customer reviews are positive. Customers most often praise its organized packing, while the most common complaint involves damage to items.
The One Move Movers has been in business since 2005. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How The One Move Movers measures up
Across 1,112 reviews, The One Move Movers in Palo Alto, CA is rated 4.8/5 on Yelp (666 reviews) and 5/5 on Google (294 reviews).
The One Move Movers ranks #237 out of 1153 movers in California with a moveBuddha Score of 4.30 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.30.
- Industry experience
- 4.7
- Brand
- 4.5
- Customer service
- 4.4
- Review quality
- 4.2
- Website
- 4.0
Google rating
Based on 294 reviews
Yelp rating
Based on 666 reviews
Better Business Bureau
No BBB profile found
Is The One Move Movers moveBuddha Certified?
The One Move Movers is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. The One Move Movers hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about The One Move Movers?
Out of 1,112 verified reviews, 97% of customers left a positive review about The One Move Movers in Palo Alto, CA. 2.1% of reviews are negative and 0.5% are neutral. The One Move Movers has a 6% higher positive review percentage than the average California moving company (97% vs the California state average of 91%).
- Positive97.4%(1,083)
- Neutral0.5%(6)
- Negative2.1%(23)
Based on 1,112 reviews across Google, Yelp, and other review sites.
What customers like about The One Move Movers
Organized packing
The One Move Movers is often recognized for labeling boxes clearly and packing with structure and care.
Experienced movers
With years of experience, The One Move Movers's crew brought confidence and know-how to each move.
Flexibility
Clients liked that The One Move Movers was willing to adjust schedules or accommodate last-minute changes.
Affordable rates
Many reviewers found The One Move Movers to be more budget-friendly than competitors without sacrificing quality.
Good communication
Reviewers frequently mention clear, consistent updates from The One Move Movers throughout the moving process.
What positive reviewers say
“The movers were fast and efficient, and my wife and I were amazed at how well organized they were. They were also reasonably priced—another company’s quote was about $1,000 higher.”
Carrie StewartVerified ReviewerYelp“This was our first time using One Move Movers. Domingo, Rolando, and Miguel were the best movers I’ve worked with: fast but delicate, intuitive about safe packing, and able to disassemble and reassemble furniture.”
James Pillot IVVerified ReviewerGoogle“From the beginning, this company was refreshingly communicative and supportive. Scheduling and paperwork were easy, and the moves went off without a hitch.”
Deborah TaylorVerified ReviewerGoogle“They showed up on time, worked very efficiently, and helped with additional packing. None of my items were damaged because of their care and attention to detail.”
Donavon HamptonVerified ReviewerGoogle“Fran was super understanding and on top of checking in when I kept changing the move date. Domingo, Martin, and Francisco were quick, professional, and willing to work through timeline issues.”
Matt JohnstonVerified ReviewerGoogle
What mixed reviewers say
“The first move exceeded expectations, but the second focused on speed. A lamp was damaged, and resolving a claim could not make up for the damage, repair time, and effort.”
W2HTLCAVerified ReviewerGoogle“The quote and process were easy, but movers scratched our bed frames and lost bookshelf parts. They were the cheapest in cost, but it came at a price.”
YelpVerified Reviewer “Photos supported a quote just under $10,000, but the weighed shipment cost about $15,000, roughly 30% higher. The master bed and a file cabinet also arrived damaged.”
YelpVerified Reviewer “They came back and tried to make things better, but the service was still way overpriced. Looking around may reveal more reasonable moving options.”
YelpVerified Reviewer
Most common complaints about The One Move Movers
Damage to items
Some customers reported that items were damaged during packing or loading.
Higher-than-expected costs
Final bills were occasionally much higher than initial estimates, upsetting customers.
Inaccurate estimates
Estimates from The One Move Movers were sometimes way off from what customers were ultimately billed.
What negative reviewers say
“They broke our TV and patio table leg. Four people showed up, and the move took seven hours, including a one-hour break.”
YelpVerified Reviewer “An entertainment stand, expensive lamp, stereo amplifier, and end-table leg were damaged. The crew taped some items back together, which hid the damage from my attention.”
YelpVerified Reviewer “They estimated one truck and four guys for 10 hours, but used two trucks and four guys for 14 hours. The final bill was hundreds of dollars higher than the estimate.”
YelpVerified Reviewer “The company underestimated the shipment by 4,000 pounds, then repacked it into two trucks. About $2,000 of china and valuables broke, and delivery arrived in two separate loads.”
YelpVerified Reviewer
The One Move Movers
4.30Palo Alto, CASince 2005
Save more than 30% on average by comparing movers before you book.
The One Move Movers
4.30
Palo Alto, CA · Since 2005
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from The One Move Movers, then see how it compares with other top-rated movers in Palo Alto.
Compare prices side by side
See where The One Move Movers lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does The One Move Movers offer?
Beyond standard household moves, The One Move Movers handles piano moving, fine art handling, and antique handling.
Services offered
Is The One Move Movers licensed and insured?
Registered with the FMCSA
US DOT 3067571. Operating status is not on this profile. Check on SAFER
Verified against the FMCSA, not by moveBuddha
The One Move Movers is registered with the Federal Motor Carrier Safety Administration under US DOT number 3067571. It also holds a California intrastate license, number CAL-T: 191701.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover The One Move Movers holds. Ask for a certificate of insurance before you book.
- State license number
- CAL-T: 191701Issued by California. Covers moves within the state, which the FMCSA does not
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
How much does The One Move Movers cost?
The One Move Movers does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in California, you can expect to pay approximately $129/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service California moving companies similar to The One Move Movers typically bill the amounts below using a $129/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
The One Move Movers offers interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service California moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does The One Move Movers offer?
- Accepts
- Credit Cards
- Deposit
- Not listed, so ask
- Discounts
- MilitaryMover’s own offer
The One Move Movers accepts credit cards. Deposit policies vary by mover, so ask whether one is required when you request a quote.
The One Move Movers also offers a military discount. It also lists: Yelp mentions exclusive specials and discounts, but does not specify the details. Ask what you qualify for and how much you could save before you book.
How The One Move Movers compares with other local movers
With a moveBuddha score of 4.30 out of 5, The One Move Movers trails the five top-rated movers in the Palo Alto area, 0.12 points behind Rosado Movers. The One Move Movers has more reviews than any of them, at 1,112. Where The One Move Movers falls behind is review quality, with the lowest review quality score in the group.
The five highest-scoring nearby movers, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Fairprice MoversSan Jose | 4.64 | 1,019 | 4.7 | 4.6 | A+ |
| 2 | Eagle Moving & Storage, Inc.San Bruno | 4.62 | 675 | 4.6 | 4.3 | A+ |
| 3 | All Reasons Moving & StorageSan Jose | 4.56 | 359 | 4.8 | 4.5 | A+ |
| 4 | Best California MoversSanta Clara | 4.52 | 953 | 5.0 | 4.8 | — |
| 5 | Rosado MoversMountain View | 4.42 | 690 | 4.7 | 4.7 | A+ |
| 6 | The One Move MoversThis mover · ranks #6 | 4.30 | 1,112 | 5.0 | 4.8 | — |
How does The One Move Movers compare to other California movers?
- moveBuddha score#237 of 1153(better than average)
4.30vs 3.67 avg
The One Move Movers scores 4.30, above the California average of 3.67, and ranks #237 of 1153 California movers.
- Positive reviews#389 of 1153(better than average)
97%vs 91% avg
The One Move Movers has 97% positive reviews, above the California average of 91%, and ranks #389 of 1153 California movers.
- Negative reviews#416 of 1153(better than average)
2%vs 8% avg
The One Move Movers has 2% negative reviews, below the California average of 8%, and ranks #416 of 1153 California movers. A lower percentage is better.
- Reviews analyzed#58 of 1153(better than average)
1,112vs 268 avg
The One Move Movers has 1,112 reviews analyzed, above the California average of 268, and ranks #58 of 1153 California movers.
- Yelp rating#45 of 1153(better than average)
4.8vs 4.3 avg
The One Move Movers has a Yelp rating of 4.8, above the California average of 4.3, and ranks #45 of 1153 California movers.
- Years in business#139 of 1153(worse than average)
21 yearsvs 23 years avg
The One Move Movers has been in business for 21 years, below the California average of 23 years, and ranks #139 of 1153 California movers.
| Metric | This moverThe One Move Movers | California avg | California rank | Difference |
|---|---|---|---|---|
| moveBuddha score#237 of 1153 in California | 4.30 | 3.67 | #237 of 1153 | +0.63(better than average) |
| Positive reviews#389 of 1153 in California | 97% | 91% | #389 of 1153 | +6 pts(better than average) |
| Negative reviewsLower is better#416 of 1153 in California | 2% | 8% | #416 of 1153 | −6 pts(better than average) |
| Reviews analyzed#58 of 1153 in California | 1,112 | 268 | #58 of 1153 | +844(better than average) |
| Yelp rating#45 of 1153 in California | 4.8 | 4.3 | #45 of 1153 | +0.5(better than average) |
| Years in business#139 of 1153 in California | 21 years | 23 years | #139 of 1153 | −2(worse than average) |
Compared with 1153 California movers with moveBuddha profiles. Rank #1 is the best in California.
The One Move Movers
4.30Palo Alto, CASince 2005
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from The One Move Movers, then see how it compares with other top-rated movers in Palo Alto.
Compare prices side by side
See where The One Move Movers lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
The One Move Movers
4.30
Palo Alto, CA · Since 2005
Final verdict: The One Move Movers
The One Move Movers earns a 4.30/5 moveBuddha Score and ranks #237 among California movers, with 97% positive feedback across 1,112 customer reviews.
Customers consistently praise its organized packing and experienced movers. It is best for customers prioritizing strong communication, crew professionalism, and reliable service experience.
With a track record dating to 2005, it has less history than the average California mover, and the most common complaint is damage to items.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
The One Move Movers
4.30
Palo Alto, CA · Since 2005
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your California moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact The One Move Movers
- Phone
- (650) 963-9463
- Website
- onemovemovers.com
Helpful California moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.