Valley Relocation & Storage review 2026 (Concord, CA)
In business since 2024 · Updated
Valley Relocation & Storage, a Concord, CA moving company, ranks #175 of 1154 movers in California, with a moveBuddha rating of 4.38/5.
86% of Valley Relocation & Storage's 165 verified customer reviews are positive. Customers most often praise its variety of services, while the most common complaint involves delayed arrival or delivery.
In business since 2024, Valley Relocation & Storage holds active FMCSA registration (USDOT #3802528) and operates 15 trucks. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Valley Relocation & Storage measures up
Across 165 reviews, Valley Relocation & Storage in Concord, CA is rated 4.8/5 on Google (88 reviews) and 3.3/5 on Yelp (41 reviews), and has an A+ rating from the Better Business Bureau.
Valley Relocation & Storage ranks #175 out of 1154 movers in California with a moveBuddha Score of 4.38 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.38.
- Website
- 5.0
- Brand
- 4.5
- Customer service
- 4.4
- Industry experience
- 4.4
- Review quality
- 4.2
Google rating
Based on 88 reviews
Yelp rating
Based on 41 reviews
Better Business Bureau
Based on BBB profile
Is Valley Relocation & Storage moveBuddha Certified?
Valley Relocation & Storage is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Valley Relocation & Storage hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Valley Relocation & Storage?
Out of 165 verified reviews, 86% of customers left a positive review about Valley Relocation & Storage in Concord, CA. 11.5% of reviews are negative and 2.4% are neutral. Valley Relocation & Storage has a 5% lower positive review percentage than the average California moving company (86% vs the California state average of 91%).
- Positive86.1%(142)
- Neutral2.4%(4)
- Negative11.5%(19)
Based on 165 reviews across Google, Yelp, and other review sites.
What customers like about Valley Relocation & Storage
Variety of services
Customers liked having access to packing, storage, and specialty item handling all in one place with Valley Relocation & Storage.
Knowledgeable staff
Several reviewers pointed out that Valley Relocation & Storage's crew answered questions confidently and provided useful advice.
Consistency and follow-up
Reviewers liked that Valley Relocation & Storage stayed in touch before and after the move to ensure everything went smoothly.
Good communication
Reviewers frequently mention clear, consistent updates from Valley Relocation & Storage throughout the moving process.
Flexibility
Clients liked that Valley Relocation & Storage was willing to adjust schedules or accommodate last-minute changes.
What positive reviewers say
“I recently used Valley for moving apartments in SF and the team arrived right on time. They were fast, professional, and incredibly helpful.”
Josephine FultzVerified ReviewerGoogle“I have utilized all services (heavy rigging, packaging, trucks loading/unloading, electrical, mechanical, office furniture movement and janitorial services). Their team handled our expensive equipment with extreme care and stayed ahead of schedule.”
Pradeep GundaVerified ReviewerGoogle“Throughout our long-standing relationship, Valley Relocation has been reliable, responsive, and attentive to detail. Carrie and Ron consistently provide exceptional support, follow-up, and a willingness to help.”
Bella AskinaziVerified ReviewerGoogle“Gaylynn stayed in constant communication and accommodated any changes we needed along the way, which gave us one less thing to worry about. We also used their short-term storage.”
DaphneVerified ReviewerGoogle
What mixed reviewers say
“Clint and Jeff did a great job on our local move. They were careful and friendly. My wife had to tell the office to NEVER make her speak with one staffer, but the others were fine.”
YelpVerified Reviewer “Some workers were hardworking and polite, but others placed items wherever they wanted and did not follow directions. One female worker asked questions when unsure.”
YelpVerified Reviewer “We have customer who store stuff here.”
GoogleVerified Reviewer
Most common complaints about Valley Relocation & Storage
Delayed arrival or delivery
Several reviewers experienced frustrating delays either on moving day or with final delivery.
Damage to items
Some customers reported that items were damaged during packing or loading.
Unexpected charges
Hidden fees or surprise costs caused dissatisfaction among some Valley Relocation & Storage clients.
What negative reviewers say
“They never gave me 24 hours notice for delivery. The driver called asking to arrive in 30 minutes, so we were unprepared. I will not use Valley Relocation again.”
Allison AgnelloVerified ReviewerGoogle“They damaged my mirror, fireplace, and Tempur-pedic adjustable frame, then charged me $600 more than the quote. They offered me $100 for all the damage.”
YelpVerified Reviewer “They called me 2 days before my out-of-state moving pickup date to say they could not find a driver. They also overcharged us for boxes despite their paperwork showing the correct count.”
YelpVerified Reviewer “The estimated delivery time was 7–10 days, but it took 21 days. Valley became extremely unresponsive and repeatedly promised updates without following through.”
YelpVerified Reviewer
Valley Relocation & Storage
4.38Concord, CASince 2024
Save more than 30% on average by comparing movers before you book.
Valley Relocation & Storage
4.38
Concord, CA · Since 2024
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Valley Relocation & Storage, then see how it compares with other top-rated movers in Concord.
Compare prices side by side
See where Valley Relocation & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Valley Relocation & Storage offer?
Valley Relocation & Storage takes on small moves and commercial moves, alongside packing and unpacking.
Services offered
Is Valley Relocation & Storage licensed and insured?
Federally licensed, operating authority active
US DOT 3802528 Check on SAFER
Verified against the FMCSA, not by moveBuddha
Yes, Valley Relocation & Storage is registered with the Federal Motor Carrier Safety Administration under US DOT number 3802528, as VALLEY RELOCATION AND STORAGE OF NORTHERN CALIFORNIA INC, and its operating status is currently active. It also holds a California intrastate license, number 0151659.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Valley Relocation & Storage holds. Ask for a certificate of insurance before you book.
- State license number
- 0151659Issued by California. Covers moves within the state, which the FMCSA does not
- Registered legal name
- VALLEY RELOCATION AND STORAGE OF NORTHERN CALIFORNIA INCThe entity behind the trading name, as filed with the FMCSA
- FMCSA safety rating
- ConditionalAssigned after a compliance review
- Trucks registered
- 15Power units reported to the FMCSA
- Miles driven
- 390,000Reported to the FMCSA for 2024
- Roadside inspections
- 0Recorded by the FMCSA
- FMCSA record last updated
- June 2026
How much does Valley Relocation & Storage cost?
Valley Relocation & Storage does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in California, you can expect to pay approximately $129/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service California moving companies similar to Valley Relocation & Storage typically bill the amounts below using a $129/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Valley Relocation & Storage is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service California moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Valley Relocation & Storage offer?
- Accepts
- Credit Cards
- Deposit
- Not listed, so ask
Valley Relocation & Storage accepts credit cards. Deposit policies vary by mover, so ask whether one is required when you request a quote.
How Valley Relocation & Storage compares with the top 6 Concord movers
With a moveBuddha score of 4.38 out of 5, Valley Relocation & Storage places third when ranked against the six top-scoring movers in Concord, just behind Meathead Movers and just ahead of Thrifty Moving & Storage. At 165 reviews, Valley Relocation & Storage has fewer reviews than five of the six. Where Valley Relocation & Storage falls behind is industry experience, with the lowest industry experience score in the group.
The six highest-scoring local movers near Concord, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | 680 MoversWalnut Creek | 4.48 | 1,383 | 4.8 | 4.3 | A+ |
| 2 | Meathead MoversClovis | 4.42 | 1,499 | 4.8 | 3.8 | A+ |
| 3 | Valley Relocation & StorageThis mover · ranks #3 | 4.38 | 165 | 4.8 | 3.3 | A+ |
| 4 | Thrifty Moving & StorageConcord | 4.36 | 204 | 4.4 | 4.6 | A+ |
| 5 | Jay's Small MovesOakland | 4.34 | 1,384 | 4.9 | 4.8 | A+ |
| 6 | The Handy MoversPleasant Hill | 4.34 | 389 | 4.9 | 4.9 | A+ |
| 7 | 925 MoversDanville | 4.26 | 162 | 5.0 | 4.7 | F |
How does Valley Relocation & Storage compare to other California movers?
- moveBuddha score#175 of 1154(better than average)
4.38vs 3.68 avg
Valley Relocation & Storage scores 4.38, above the California average of 3.68, and ranks #175 of 1154 California movers.
- Positive reviews#834 of 1154(worse than average)
86%vs 91% avg
Valley Relocation & Storage has 86% positive reviews, below the California average of 91%, and ranks #834 of 1154 California movers.
- Negative reviews#820 of 1154(worse than average)
12%vs 8% avg
Valley Relocation & Storage has 12% negative reviews, above the California average of 8%, and ranks #820 of 1154 California movers. A lower percentage is better.
- Reviews analyzed#419 of 1154(worse than average)
165vs 268 avg
Valley Relocation & Storage has 165 reviews analyzed, below the California average of 268, and ranks #419 of 1154 California movers.
- Yelp rating#314 of 1154(worse than average)
3.3vs 4.3 avg
Valley Relocation & Storage has a Yelp rating of 3.3, below the California average of 4.3, and ranks #314 of 1154 California movers.
- Years in business#386 of 1154(worse than average)
2 yearsvs 23 years avg
Valley Relocation & Storage has been in business for 2 years, below the California average of 23 years, and ranks #386 of 1154 California movers.
| Metric | This moverValley Relocation & Storage | California avg | California rank | Difference |
|---|---|---|---|---|
| moveBuddha score#175 of 1154 in California | 4.38 | 3.68 | #175 of 1154 | +0.70(better than average) |
| Positive reviews#834 of 1154 in California | 86% | 91% | #834 of 1154 | −5 pts(worse than average) |
| Negative reviewsLower is better#820 of 1154 in California | 12% | 8% | #820 of 1154 | +4 pts(worse than average) |
| Reviews analyzed#419 of 1154 in California | 165 | 268 | #419 of 1154 | −103(worse than average) |
| Yelp ratingBased on only 41 reviews#314 of 1154 in California | 3.3 | 4.3 | #314 of 1154 | −1.0(worse than average) |
| Years in business#386 of 1154 in California | 2 years | 23 years | #386 of 1154 | −21(worse than average) |
Compared with 1154 California movers with moveBuddha profiles. Rank #1 is the best in California.
Valley Relocation & Storage
4.38Concord, CASince 2024
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Valley Relocation & Storage, then see how it compares with other top-rated movers in Concord.
Compare prices side by side
See where Valley Relocation & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Valley Relocation & Storage
4.38
Concord, CA · Since 2024
Final verdict: Valley Relocation & Storage
Valley Relocation & Storage earns a 4.38/5 moveBuddha Score and ranks #3 among Concord movers, with 86% positive feedback across 165 customer reviews.
Customers consistently praise its variety of services and knowledgeable staff. It is best for customers prioritizing strong communication, crew professionalism, and reliable service experience.
With 15 trucks and a track record dating to 2024, it has less history than the average California mover, and the most common complaint is delayed arrival or delivery.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Valley Relocation & Storage
4.38
Concord, CA · Since 2024
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your California moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Valley Relocation & Storage
- Phone
- (925) 827-8400
- Website
- valleyrelocation.com
Other Valley Relocation & Storage locations
Helpful California moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.