Fresh Start-The Moving Crew review 2026 (Worcester, MA)
In business since 2011 · Updated
Fresh Start-The Moving Crew, a Worcester, MA moving company, ranks #21 of 295 movers in Massachusetts, with a moveBuddha rating of 4.50/5.
97% of Fresh Start-The Moving Crew's 484 verified customer reviews are positive. Customers most often praise its flexibility, while the most common complaint involves damage to items.
In business since 2011, Fresh Start-The Moving Crew holds active FMCSA registration (USDOT #US DOT #2407387) and operates 3 trucks. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Fresh Start-The Moving Crew measures up
Across 484 reviews, Fresh Start-The Moving Crew in Worcester, MA is rated 4.9/5 on Google (383 reviews) and 4.3/5 on Yelp (29 reviews), and has an A+ rating from the Better Business Bureau.
Fresh Start-The Moving Crew ranks #21 out of 295 movers in Massachusetts with a moveBuddha Score of 4.50 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.50.
- Website
- 5.0
- Industry experience
- 5.0
- Review quality
- 4.5
- Customer service
- 4.4
- Brand
- 4.0
Google rating
Based on 383 reviews
Yelp rating
Based on 29 reviews
Better Business Bureau
Based on BBB profile
Is Fresh Start-The Moving Crew moveBuddha Certified?
Fresh Start-The Moving Crew is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Fresh Start-The Moving Crew hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Fresh Start-The Moving Crew?
Out of 484 verified reviews, 97% of customers left a positive review about Fresh Start-The Moving Crew in Worcester, MA. 2.9% of reviews are negative and 0.4% are neutral. Fresh Start-The Moving Crew has a 7% higher positive review percentage than the average Massachusetts moving company (97% vs the Massachusetts state average of 90%).
- Positive96.7%(468)
- Neutral0.4%(2)
- Negative2.9%(14)
Based on 484 reviews across Google, Yelp, and other review sites.
What customers like about Fresh Start-The Moving Crew
Flexibility
Clients liked that Fresh Start-The Moving Crew was willing to adjust schedules or accommodate last-minute changes.
Affordable rates
Many reviewers found Fresh Start-The Moving Crew to be more budget-friendly than competitors without sacrificing quality.
Good communication
Reviewers frequently mention clear, consistent updates from Fresh Start-The Moving Crew throughout the moving process.
Consistency and follow-up
Reviewers liked that Fresh Start-The Moving Crew stayed in touch before and after the move to ensure everything went smoothly.
Respectful of property
Customers appreciated how carefully Fresh Start-The Moving Crew's team maneuvered furniture through tight spaces without damaging walls or floors.
What positive reviewers say
“They were flexible with some last minute changes, always professional and quick to answer emails/phone calls etc. The crew was phenomenal -very hard workers, quick but careful, and courteous!”
Nicole VecchioVerified ReviewerGoogle“They quoted me for a certain amount of time, but because they finished sooner than expected, I ended up paying substantially less!”
Sue LaflammeVerified ReviewerGoogle“I've dealt with Fresh Start -The Moving Crew 3 times and have had nothing but positive experiences.”
Azim MohammedVerified ReviewerGoogle“They were respectful of the properties taking care not to damage any walls or doors. They took excellent care of my furniture and kept it protected from the rain.”
Derek ChicarilliVerified ReviewerGoogle“Of the 7 or 8 moving companies I contacted, Fresh Start was the most responsive and professional, and the crew was AMAZING.”
Joy FechtelVerified ReviewerGoogle
What mixed reviewers say
“The crew worked so hard to fit our things into a too small truck. They were amazing. Most of the pins and screws for our furniture ended up loose on the floor of our moving truck. Some pieces were lost forever.”
Hilary ParsonsVerified ReviewerGoogle“The crew were well behaved and helpful. But unfortunately they were very slow with the move. It took them 9 hours to finish the move that was only one block away. I was expecting 5 hours maximum as estimated.”
Sharmin KibriaVerified ReviewerGoogle
Most common complaints about Fresh Start-The Moving Crew
Damage to items
Some customers reported that items were damaged during packing or loading.
Unexpected charges
Hidden fees or surprise costs caused dissatisfaction among some Fresh Start-The Moving Crew clients.
Unprofessional behavior
Complaints included movers using foul language, showing up late, or acting inappropriately.
What negative reviewers say
“Crew was late and hungover. My BF and I ended up doing almost half the moving ourselves. Other items were damaged, and the team came in well over their estimate.”
YelpVerified Reviewer “Two of my three floor lamps got damaged, a platform bed that was in like new condition has scratches, and they forgot a book shelf. I found the management less than apologetic.”
YelpVerified Reviewer “Staff contacted me several hours after the move asking for more money due to their error, even though I had already paid and signed a completed form.”
Stephanie SaviVerified ReviewerGoogle“Using a business interaction as an opportunity to proselytize was inappropriate and unwelcome.”
Claire C-St. JVerified ReviewerGoogle
Fresh Start-The Moving Crew
4.50Worcester, MASince 2011
Save more than 30% on average by comparing movers before you book.
Fresh Start-The Moving Crew
4.50
Worcester, MA · Since 2011
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Fresh Start-The Moving Crew, then see how it compares with other top-rated movers in Worcester.
Compare prices side by side
See where Fresh Start-The Moving Crew lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Fresh Start-The Moving Crew offer?
Fresh Start-The Moving Crew covers moving (local moves and long-distance moves), packing (unpacking and packing materials), and storage (climate-controlled storage).
Services offered
Is Fresh Start-The Moving Crew licensed and insured?
Federally licensed, operating authority active
US DOT US DOT #2407387 Check on SAFER
Verified against the FMCSA, not by moveBuddha
Yes, Fresh Start-The Moving Crew is registered with the Federal Motor Carrier Safety Administration under US DOT number US DOT #2407387, as FRESH START THE MOVING CREW INC, and its operating status is currently active. It also holds a Massachusetts intrastate license, number MDPU #31690.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Fresh Start-The Moving Crew holds. Ask for a certificate of insurance before you book.
- State license number
- MDPU #31690Issued by Massachusetts. Covers moves within the state, which the FMCSA does not
- Registered legal name
- FRESH START THE MOVING CREW INCThe entity behind the trading name, as filed with the FMCSA
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
- Trucks registered
- 3Power units reported to the FMCSA
- Miles driven
- 50,000Reported to the FMCSA for 2025
- Roadside inspections
- 0Recorded by the FMCSA
- FMCSA record last updated
- July 2026
How much does Fresh Start-The Moving Crew cost?
Fresh Start-The Moving Crew does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Massachusetts, you can expect to pay approximately $129/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Massachusetts moving companies similar to Fresh Start-The Moving Crew typically bill the amounts below using a $129/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Fresh Start-The Moving Crew is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Massachusetts moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Fresh Start-The Moving Crew offer?
- Accepts
- Credit CardsCash
- Deposit
- Not listed, so ask
- Discounts
- MilitaryMover’s own offer
Fresh Start-The Moving Crew accepts credit cards and cash. Deposit policies vary by mover, so ask whether one is required when you request a quote.
Fresh Start-The Moving Crew also offers a military discount. It also lists: Reviews mention occasional discounts or refunds, including a reported $50 refund, complimentary labor/time, and discounts when estimates were underestimated; no standard non-military discount program was stated. Ask what you qualify for and how much you could save before you book.
How Fresh Start-The Moving Crew compares with the top 3 Worcester movers
Fresh Start-The Moving Crew outscores all of the three top-scoring movers in Worcester with a moveBuddha score of 4.50 out of 5, just ahead of Town to Town Movers, Inc.. Fresh Start-The Moving Crew stands out with the highest quote accuracy score in the group.
The three highest-scoring local movers near Worcester, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Fresh Start-The Moving CrewThis mover · ranks #1 | 4.50 | 484 | 4.9 | 4.3 | A+ |
| 2 | Town to Town Movers, Inc.Worcester | 4.48 | 448 | 4.6 | 2.4 | A+ |
| 3 | JTR Enterprises LLCWorcester | 4.44 | 888 | 4.9 | 3.6 | A+ |
| 4 | College Hunks Hauling Junk & MovingWorcester | 4.00 | 127 | 4.2 | 1.9 | — |
How does Fresh Start-The Moving Crew compare to other Massachusetts movers?
- moveBuddha score#21 of 295(better than average)
4.50vs 3.74 avg
Fresh Start-The Moving Crew scores 4.50, above the Massachusetts average of 3.74, and ranks #21 of 295 Massachusetts movers.
- Positive reviews#107 of 295(better than average)
97%vs 90% avg
Fresh Start-The Moving Crew has 97% positive reviews, above the Massachusetts average of 90%, and ranks #107 of 295 Massachusetts movers.
- Negative reviews#112 of 295(better than average)
3%vs 8% avg
Fresh Start-The Moving Crew has 3% negative reviews, below the Massachusetts average of 8%, and ranks #112 of 295 Massachusetts movers. A lower percentage is better.
- Reviews analyzed#35 of 295(better than average)
484vs 248 avg
Fresh Start-The Moving Crew has 484 reviews analyzed, above the Massachusetts average of 248, and ranks #35 of 295 Massachusetts movers.
- Yelp rating#48 of 295(better than average)
4.3vs 3.9 avg
Fresh Start-The Moving Crew has a Yelp rating of 4.3, above the Massachusetts average of 3.9, and ranks #48 of 295 Massachusetts movers.
- Years in business#73 of 295(worse than average)
15 yearsvs 26 years avg
Fresh Start-The Moving Crew has been in business for 15 years, below the Massachusetts average of 26 years, and ranks #73 of 295 Massachusetts movers.
| Metric | This moverFresh Start-The Moving Crew | Massachusetts avg | Massachusetts rank | Difference |
|---|---|---|---|---|
| moveBuddha score#21 of 295 in Massachusetts | 4.50 | 3.74 | #21 of 295 | +0.76(better than average) |
| Positive reviews#107 of 295 in Massachusetts | 97% | 90% | #107 of 295 | +7 pts(better than average) |
| Negative reviewsLower is better#112 of 295 in Massachusetts | 3% | 8% | #112 of 295 | −5 pts(better than average) |
| Reviews analyzed#35 of 295 in Massachusetts | 484 | 248 | #35 of 295 | +236(better than average) |
| Yelp ratingBased on only 29 reviews#48 of 295 in Massachusetts | 4.3 | 3.9 | #48 of 295 | +0.4(better than average) |
| Years in business#73 of 295 in Massachusetts | 15 years | 26 years | #73 of 295 | −11(worse than average) |
Compared with 295 Massachusetts movers with moveBuddha profiles. Rank #1 is the best in Massachusetts.
Fresh Start-The Moving Crew
4.50Worcester, MASince 2011
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Fresh Start-The Moving Crew, then see how it compares with other top-rated movers in Worcester.
Compare prices side by side
See where Fresh Start-The Moving Crew lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Fresh Start-The Moving Crew
4.50
Worcester, MA · Since 2011
Final verdict: Fresh Start-The Moving Crew
Fresh Start-The Moving Crew earns a 4.50/5 moveBuddha Score and ranks #1 among Worcester movers, with 97% positive feedback across 484 customer reviews.
Customers consistently praise its flexibility and affordable rates. It is best for customers prioritizing strong communication, helpful crews, and reliable service experience.
With 3 trucks and a track record dating to 2011, it has less history than the average Massachusetts mover, and the most common complaint is damage to items.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Fresh Start-The Moving Crew
4.50
Worcester, MA · Since 2011
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Massachusetts moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Fresh Start-The Moving Crew
- Phone
- (508) 868-4291
- Website
- freshstartmovingcrew.com
Helpful Massachusetts moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.