Shepard's Moving & Storage, LLC review 2026 (Bethel, CT)
In business since 2021 · Updated
Shepard's Moving & Storage, LLC, a Bethel, CT moving company, ranks #52 of 118 movers in Connecticut, with a moveBuddha rating of 4.08/5.
91% of Shepard's Moving & Storage, LLC's 126 verified customer reviews are positive. Customers most often praise its consistency and follow-up, while the most common complaint involves damage to items.
In business since 2021, Shepard's Moving & Storage, LLC holds active FMCSA registration (USDOT #3578891) and operates 1 truck. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Shepard's Moving & Storage, LLC measures up
Across 126 reviews, Shepard's Moving & Storage, LLC in Bethel, CT is rated 4.6/5 on Google (99 reviews) and 3.3/5 on Yelp (7 reviews), and has an A+ rating from the Better Business Bureau.
Shepard's Moving & Storage, LLC ranks #52 out of 118 movers in Connecticut with a moveBuddha Score of 4.08 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.08.
- Website
- 5.0
- Customer service
- 4.1
- Industry experience
- 4.1
- Brand
- 4.0
- Review quality
- 3.8
Google rating
Based on 99 reviews
Yelp rating
Based on 7 reviews
Better Business Bureau
Based on BBB profile
Is Shepard's Moving & Storage, LLC moveBuddha Certified?
Shepard's Moving & Storage, LLC is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Shepard's Moving & Storage, LLC hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Shepard's Moving & Storage, LLC?
Out of 126 verified reviews, 91% of customers left a positive review about Shepard's Moving & Storage, LLC in Bethel, CT. 8.7% of reviews are negative and 0.8% are neutral. Shepard's Moving & Storage, LLC has a 1% higher positive review percentage than the average Connecticut moving company (91% vs the Connecticut state average of 90%).
- Positive90.5%(114)
- Neutral0.8%(1)
- Negative8.7%(11)
Based on 126 reviews across Google, Yelp, and other review sites.
What customers like about Shepard's Moving & Storage, LLC
Consistency and follow-up
Reviewers liked that Shepard's Moving & Storage, LLC stayed in touch before and after the move to ensure everything went smoothly.
Flexibility
Clients liked that Shepard's Moving & Storage, LLC was willing to adjust schedules or accommodate last-minute changes.
Affordable rates
Many reviewers found Shepard's Moving & Storage, LLC to be more budget-friendly than competitors without sacrificing quality.
Careful handling
Belongings are treated with caution, and many customers report zero damage thanks to Shepard's Moving & Storage, LLC's attention to detail.
Efficient service
Many customers praise Shepard's Moving & Storage, LLC for completing moves smoothly and with minimal downtime.
What positive reviewers say
“Shepard’s was responsive, reachable, and communicative from start to finish. The movers were punctual, respectful, and did an excellent job.”
GoogleVerified Reviewer “Last-minute change in plans? No problem for these movers. They rolled with it and made our lives easier. Super flexible and understanding!”
GoogleVerified Reviewer “The two young men that came to my house were professional, polite and very careful about how they handled my furniture. I would use this company again for sure!”
GoogleVerified Reviewer “We just used Shephards Moving and Storage for our move, they were amazing! Super time efficient, friendly, and gentle. Nothing was broken or damaged. Also very affordable!”
Gabriella FortunatoVerified ReviewerGoogle“I've hired Art and his team three times in the last year for tricky moves. They provide reliable service, solve problems quickly, and finish safely without damage.”
YelpVerified Reviewer
Most common complaints about Shepard's Moving & Storage, LLC
Damage to items
Some customers reported that items were damaged during packing or loading.
Difficult to reach
Customers had trouble contacting Shepard's Moving & Storage, LLC for updates or assistance, especially post-move.
Inaccurate estimates
Estimates from Shepard's Moving & Storage, LLC were sometimes way off from what customers were ultimately billed.
What negative reviewers say
“We had most of the boxes damaged, broken outside, open and missing half of the boxes. We are missing a lot of stuff, including expensive machines and chairs.”
YelpVerified Reviewer “2 furniture broken. Covered by moth, moth egg and worm. When the staff come in to my house, they dropped lots of dirt.”
GoogleVerified Reviewer “I was quoted one price and served another. I was charged over $130 more than the quoted price. I disputed the charge, but they had my signature.”
YelpVerified Reviewer “After a few more attempts over the next several days I gave up. Never did receive a quote and went with another company which has been extremely responsive.”
GoogleVerified Reviewer
Shepard's Moving & Storage, LLC
4.08Bethel, CTSince 2021
Save more than 30% on average by comparing movers before you book.
Shepard's Moving & Storage, LLC
4.08
Bethel, CT · Since 2021
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Shepard's Moving & Storage, LLC, then see how it compares with other top-rated movers in Bethel.
Compare prices side by side
See where Shepard's Moving & Storage, LLC lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Shepard's Moving & Storage, LLC offer?
Shepard's Moving & Storage, LLC handles local moves, long-distance moves, and international moves from Bethel, CT, with services including packing, unpacking, and packing materials.
Services offered
Is Shepard's Moving & Storage, LLC licensed and insured?
Federally licensed, operating authority active
US DOT 3578891 Check on SAFER
Verified against the FMCSA, not by moveBuddha
Yes, Shepard's Moving & Storage, LLC is registered with the Federal Motor Carrier Safety Administration under US DOT number 3578891, and its operating status is currently active. It also holds a Connecticut intrastate license, number 1821.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Shepard's Moving & Storage, LLC holds. Ask for a certificate of insurance before you book.
- State license number
- 1821Issued by Connecticut. Covers moves within the state, which the FMCSA does not
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
- Trucks registered
- 1Power units reported to the FMCSA
- Miles driven
- 20,000Reported to the FMCSA for 2023
- Roadside inspections
- 0Recorded by the FMCSA
- FMCSA record last updated
- August 2026
How much does Shepard's Moving & Storage, LLC cost?
Shepard's Moving & Storage, LLC does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Connecticut, you can expect to pay approximately $128/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Connecticut moving companies similar to Shepard's Moving & Storage, LLC typically bill the amounts below using a $128/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Shepard's Moving & Storage, LLC is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Connecticut moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Shepard's Moving & Storage, LLC offer?
- Accepts
- Credit Cards
- Deposit
- Not listed, so ask
Shepard's Moving & Storage, LLC accepts credit cards. Deposit policies vary by mover, so ask whether one is required when you request a quote.
How Shepard's Moving & Storage, LLC compares with other local movers
With a moveBuddha score of 4.08 out of 5, Shepard's Moving & Storage, LLC trails the five top-rated movers in the Bethel area, 0.30 points behind Real Moving & Storage. At 126 reviews, Shepard's Moving & Storage, LLC has fewer reviews than four of the five. Where Shepard's Moving & Storage, LLC falls behind is industry experience, with the lowest industry experience score in the group.
The five highest-scoring nearby movers, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | RT RelocationCheshire | 4.76 | 815 | 4.8 | 3.5 | A+ |
| 2 | Clancy Moving Systems, Inc.Patterson | 4.56 | 599 | 4.9 | 4.1 | A+ |
| 3 | College Hunks Hauling Junk & MovingBrookfield | 4.52 | 948 | 4.9 | 3.9 | A+ |
| 4 | Braun Moving, Inc.Newtown | 4.42 | 110 | 3.7 | 3.1 | A+ |
| 5 | Real Moving & StorageBethel | 4.38 | 317 | 5.0 | — | A+ |
| 6 | Shepard's Moving & Storage, LLCThis mover · ranks #6 | 4.08 | 126 | 4.6 | 3.3 | A+ |
How does Shepard's Moving & Storage, LLC compare to other Connecticut movers?
- moveBuddha score#52 of 118(better than average)
4.08vs 3.81 avg
Shepard's Moving & Storage, LLC scores 4.08, above the Connecticut average of 3.81, and ranks #52 of 118 Connecticut movers.
- Positive reviews#64 of 118(better than average)
91%vs 90% avg
Shepard's Moving & Storage, LLC has 91% positive reviews, above the Connecticut average of 90%, and ranks #64 of 118 Connecticut movers.
- Negative reviews#65 of 118(level with average)
9%vs 9% avg
Shepard's Moving & Storage, LLC has 9% negative reviews, in line with the Connecticut average of 9%, and ranks #65 of 118 Connecticut movers. A lower percentage is better.
- Reviews analyzed#43 of 118(worse than average)
126vs 200 avg
Shepard's Moving & Storage, LLC has 126 reviews analyzed, below the Connecticut average of 200, and ranks #43 of 118 Connecticut movers.
- Yelp rating#31 of 118(level with average)
3.3vs 3.3 avg
Shepard's Moving & Storage, LLC has a Yelp rating of 3.3, in line with the Connecticut average of 3.3, and ranks #31 of 118 Connecticut movers.
- Years in business#45 of 118(worse than average)
5 yearsvs 35 years avg
Shepard's Moving & Storage, LLC has been in business for 5 years, below the Connecticut average of 35 years, and ranks #45 of 118 Connecticut movers.
| Metric | This moverShepard's Moving & Storage, LLC | Connecticut avg | Connecticut rank | Difference |
|---|---|---|---|---|
| moveBuddha score#52 of 118 in Connecticut | 4.08 | 3.81 | #52 of 118 | +0.27(better than average) |
| Positive reviews#64 of 118 in Connecticut | 91% | 90% | #64 of 118 | +1 pts(better than average) |
| Negative reviewsLower is better#65 of 118 in Connecticut | 9% | 9% | #65 of 118 | ±0 pts |
| Reviews analyzed#43 of 118 in Connecticut | 126 | 200 | #43 of 118 | −74(worse than average) |
| Yelp ratingBased on only 7 reviews#31 of 118 in Connecticut | 3.3 | 3.3 | #31 of 118 | ±0.0 |
| Years in business#45 of 118 in Connecticut | 5 years | 35 years | #45 of 118 | −30(worse than average) |
Compared with 118 Connecticut movers with moveBuddha profiles. Rank #1 is the best in Connecticut.
Shepard's Moving & Storage, LLC
4.08Bethel, CTSince 2021
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Shepard's Moving & Storage, LLC, then see how it compares with other top-rated movers in Bethel.
Compare prices side by side
See where Shepard's Moving & Storage, LLC lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Shepard's Moving & Storage, LLC
4.08
Bethel, CT · Since 2021
Final verdict: Shepard's Moving & Storage, LLC
Shepard's Moving & Storage, LLC earns a 4.08/5 moveBuddha Score and ranks #52 among Connecticut movers, with 91% positive feedback across 126 customer reviews.
Customers consistently praise its consistency and follow-up and flexibility. It is best for customers prioritizing helpful crews, careful handling of belongings, and reliable service experience.
With 1 truck and a track record dating to 2021, it has less history than the average Connecticut mover, and the most common complaint is damage to items.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Shepard's Moving & Storage, LLC
4.08
Bethel, CT · Since 2021
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Connecticut moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Shepard's Moving & Storage, LLC
- Phone
- (203) 456-3508
- Website
- shepardsmoving.com
Helpful Connecticut moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.