Smooth Move & Delivery review 2026 (Norwalk, CT)
Updated
Smooth Move & Delivery, a Norwalk, CT moving company, ranks #105 of 118 movers in Connecticut, with a moveBuddha rating of 3.30/5.
99% of Smooth Move & Delivery's 133 verified customer reviews are positive. Customers most often praise its affordable rates, while the most common complaint involves unexpected charges. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Smooth Move & Delivery measures up
Smooth Move & Delivery ranks #105 out of 118 movers in Connecticut with a moveBuddha Score of 3.30 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 3.30.
- Review quality
- 3.5
- Brand
- 3.0
- Website
- 3.0
- Customer service
- 3.0
- Industry experience
- 3.0
Is Smooth Move & Delivery moveBuddha Certified?
Smooth Move & Delivery is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Smooth Move & Delivery hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Smooth Move & Delivery?
Out of 133 verified reviews, 99% of customers left a positive review about Smooth Move & Delivery in Norwalk, CT. 0.8% of reviews are negative. Smooth Move & Delivery has a 9% higher positive review percentage than the average Connecticut moving company (99% vs the Connecticut state average of 90%).
- Positive99.2%(132)
- Negative0.8%(1)
Based on 133 reviews across Google, Yelp, and other review sites.
What customers like about Smooth Move & Delivery
Affordable rates
Many reviewers found Smooth Move & Delivery to be more budget-friendly than competitors without sacrificing quality.
Flexibility
Clients liked that Smooth Move & Delivery was willing to adjust schedules or accommodate last-minute changes.
Respectful of property
Customers appreciated how carefully Smooth Move & Delivery's team maneuvered furniture through tight spaces without damaging walls or floors.
Efficient service
Many customers praise Smooth Move & Delivery for completing moves smoothly and with minimal downtime.
Good communication
Reviewers frequently mention clear, consistent updates from Smooth Move & Delivery throughout the moving process.
What positive reviewers say
“Researched a lot-they are a triple win-affordable, flexible, and high quality. Highly recommended. Steve was so great to work with, really responsive, professional, and friendly…”
Zoe StricklandVerified ReviewerGoogle“Steve was very responsive and transparent with pricing quotes. He was respectful and flexible when our moving plans changed at last minute. The crew wrapped our furniture securely and packed efficiently.”
Kelly ChoVerified ReviewerGoogle“The movers were incredible. They made the move both fast and efficient while being safe and delicate with all of our furniture.”
Damon McVerified ReviewerGoogle“Steve was friendly and professional, and clearly outlined expected costs and fees, so there were no surprises. The team arrived on time and carefully packed my stuff.”
Norman J. Guilbert Jr.Verified ReviewerGoogle“Everything was moved with care with no damage. Staff was professional and quick. We would highly recommend them as a reliable and reasonably priced mover.”
AndyVerified ReviewerGoogle
Most common complaints about Smooth Move & Delivery
Unexpected charges
Hidden fees or surprise costs caused dissatisfaction among some Smooth Move & Delivery clients.
What negative reviewers say
“The pre-packed items were moved a total of 2-minute drive; the charge was over $600. The credit card charge did not line up with the invoice I was given.”
Ms ConcernedVerified ReviewerGoogle
Smooth Move & Delivery
3.30Norwalk, CT
Save more than 30% on average by comparing movers before you book.
Smooth Move & Delivery
3.30
Norwalk, CT
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Smooth Move & Delivery, then see how it compares with other top-rated movers in Norwalk.
Compare prices side by side
See where Smooth Move & Delivery lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Smooth Move & Delivery offer?
Licensed under US DOT number 2723982, Smooth Move & Delivery offers long-distance moves, packing, and junk removal.
Services offered
Is Smooth Move & Delivery licensed and insured?
FMCSA operating authority is inactive
US DOT 2723982. Check the current record before booking. Check on SAFER
Verified against the FMCSA, not by moveBuddha
Yes, Smooth Move & Delivery is registered with the Federal Motor Carrier Safety Administration under US DOT number 2723982, and its operating status is currently inactive.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Smooth Move & Delivery holds. Ask for a certificate of insurance before you book.
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
How much does Smooth Move & Delivery cost?
Smooth Move & Delivery does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Connecticut, you can expect to pay approximately $128/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Connecticut moving companies similar to Smooth Move & Delivery typically bill the amounts below using a $128/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Smooth Move & Delivery offers interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Connecticut moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Smooth Move & Delivery offer?
- Accepts
- No credit cards
- Deposit
- Not listed, so ask
Smooth Move & Delivery does not list any accepted payment methods on moveBuddha. Confirm how they take payment before moving day. Deposit policies vary by mover, so ask whether one is required when you request a quote.
How Smooth Move & Delivery compares with the top 5 Norwalk movers
With a moveBuddha score of 3.30 out of 5, Smooth Move & Delivery trails the five top-scoring movers in Norwalk, 1.04 points behind B & B Moving & Storage LLC. At 133 reviews, Smooth Move & Delivery has more reviews than four of the five. Where Smooth Move & Delivery falls behind is quote accuracy, with the lowest quote accuracy score in the group.
The five highest-scoring local movers near Norwalk, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | JB Moving Services Inc.Stamford | 4.62 | 128 | 4.6 | 4.1 | A+ |
| 2 | Kaster Moving Co. Inc.Stamford | 4.56 | 104 | 4.5 | 3.3 | A+ |
| 3 | Zip to Zip Moving IncWestport | 4.48 | 20 | 5.0 | 4.9 | A+ |
| 4 | Noah's Ark Moving & Storage Inc.Westport | 4.38 | 385 | 4.8 | 4.2 | A+ |
| 5 | B & B Moving & Storage LLCBrookfield | 4.34 | 51 | 4.7 | 3.5 | A+ |
| 6 | Smooth Move & DeliveryThis mover · ranks #6 | 3.30 | 133 | — | — | — |
How does Smooth Move & Delivery compare to other Connecticut movers?
- moveBuddha score#105 of 118(worse than average)
3.30vs 3.81 avg
Smooth Move & Delivery scores 3.30, below the Connecticut average of 3.81, and ranks #105 of 118 Connecticut movers.
- Positive reviews#25 of 118(better than average)
99%vs 90% avg
Smooth Move & Delivery has 99% positive reviews, above the Connecticut average of 90%, and ranks #25 of 118 Connecticut movers.
- Negative reviews#25 of 118(better than average)
1%vs 9% avg
Smooth Move & Delivery has 1% negative reviews, below the Connecticut average of 9%, and ranks #25 of 118 Connecticut movers. A lower percentage is better.
- Reviews analyzed#39 of 118(worse than average)
133vs 200 avg
Smooth Move & Delivery has 133 reviews analyzed, below the Connecticut average of 200, and ranks #39 of 118 Connecticut movers.
| Metric | This moverSmooth Move & Delivery | Connecticut avg | Connecticut rank | Difference |
|---|---|---|---|---|
| moveBuddha score#105 of 118 in Connecticut | 3.30 | 3.81 | #105 of 118 | −0.51(worse than average) |
| Positive reviews#25 of 118 in Connecticut | 99% | 90% | #25 of 118 | +9 pts(better than average) |
| Negative reviewsLower is better#25 of 118 in Connecticut | 1% | 9% | #25 of 118 | −8 pts(better than average) |
| Reviews analyzed#39 of 118 in Connecticut | 133 | 200 | #39 of 118 | −67(worse than average) |
Compared with 118 Connecticut movers with moveBuddha profiles. Rank #1 is the best in Connecticut.
Smooth Move & Delivery
3.30Norwalk, CT
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Smooth Move & Delivery, then see how it compares with other top-rated movers in Norwalk.
Compare prices side by side
See where Smooth Move & Delivery lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Smooth Move & Delivery
3.30
Norwalk, CT
Final verdict: Smooth Move & Delivery
Smooth Move & Delivery earns a 3.30/5 moveBuddha Score and ranks #6 among Norwalk movers, with 99% positive feedback across 133 customer reviews.
Customers consistently praise its affordable rates and flexibility. It is best for customers prioritizing strong communication, helpful crews, and reliable service experience.
The most common complaint is unexpected charges.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Smooth Move & Delivery
3.30
Norwalk, CT
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Connecticut moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Smooth Move & Delivery
- Phone
- (203) 408-3426
- Website
- smdmoving.com
- Profiles
Other Smooth Move & Delivery locations
Helpful Connecticut moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.