Up & Down Movers review 2026 (New Haven, CT)
In business since 2026 · Updated
Up & Down Movers, a New Haven, CT moving company, ranks #53 of 120 movers in Connecticut, with a moveBuddha rating of 4.06/5.
79% of Up & Down Movers' 120 verified customer reviews are positive. Customers most often praise its efficient service, while the most common complaint involves damage to items.
Up & Down Movers has been in business since 2026. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Up & Down Movers measures up
Across 120 reviews, Up & Down Movers in New Haven, CT is rated 4.5/5 on Google (101 reviews) and 3.3/5 on Yelp (55 reviews), and has an A+ rating from the Better Business Bureau.
Up & Down Movers ranks #53 out of 120 movers in Connecticut with a moveBuddha Score of 4.06 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.06.
- Industry experience
- 4.1
- Website
- 4.0
- Customer service
- 3.9
- Review quality
- 3.8
- Brand
- 3.0
Google rating
Based on 101 reviews
Yelp rating
Based on 55 reviews
Better Business Bureau
Based on BBB profile
Is Up & Down Movers moveBuddha Certified?
Up & Down Movers is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Up & Down Movers hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Up & Down Movers?
Out of 120 verified reviews, 79% of customers left a positive review about Up & Down Movers in New Haven, CT. 19.2% of reviews are negative and 1.7% are neutral. Up & Down Movers has a 11% lower positive review percentage than the average Connecticut moving company (79% vs the Connecticut state average of 90%).
- Positive79.2%(95)
- Neutral1.7%(2)
- Negative19.2%(23)
Based on 120 reviews across Google, Yelp, and other review sites.
What customers like about Up & Down Movers
Efficient service
Many customers praise Up & Down Movers for completing moves smoothly and with minimal downtime.
Careful handling
Belongings are treated with caution, and many customers report zero damage thanks to Up & Down Movers's attention to detail.
Professional and polite staff
Customers say the Up & Down Movers's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
Affordable rates
Many reviewers found Up & Down Movers to be more budget-friendly than competitors without sacrificing quality.
Quick moving process
The team at Up & Down Movers often gets the job done faster than expected, saving clients time.
What positive reviewers say
“They were extremely friendly and efficient. I asked them to bring extra padding for my 55inch flatscreen TV and mattress cover, and they brought that and extra blankets for protecting other furniture.”
YelpVerified Reviewer “They worked very professionally from arriving on time to moving stuff diligently and carefully. There was no damage to our stuff nor houses. Quote was reasonable and we ended up paying for 4hrs of service plus tip, and there was no hidden fee.”
YelpVerified Reviewer “Up & Down movers did a great job of moving over 20 boxes, suitcases, and a bed up four flights of stairs. They were quick, friendly, and reasonably priced ($75 an hour for two movers). I would definitely recommend them.”
YelpVerified Reviewer “They moved all of my stuff super quick and they were such nice guys. They even moved a couch I had a terrible time moving in and they did it so easily. I would definitely hire them again for any future move! Highly recommend…”
YelpVerified Reviewer “I hired Up and Down Movers to get my daughters things from Hartford to Canton. Will and his partner...let me know what time they would arrive and then got right to work. Will even had some feng shui advice...smooth and painless!”
YelpVerified Reviewer
What mixed reviewers say
“They were okay..I used them to move from new haven to Hamden. Saw my guys on their cellphones and they took way to long to get from my old apartment to my new one. Positives: friendly, prepared, no damage, reasonable cost.”
YelpVerified Reviewer “The movers were good, service good, only advice is make sure they make it clear to you how they are going to charge you for everything because they are not very clear and you will be overcharged if you are not careful.”
YelpVerified Reviewer
Most common complaints about Up & Down Movers
Damage to items
Some customers reported that items were damaged during packing or loading.
Delayed arrival or delivery
Several reviewers experienced frustrating delays either on moving day or with final delivery.
Unexpected charges
Hidden fees or surprise costs caused dissatisfaction among some Up & Down Movers clients.
What negative reviewers say
“They quoted us $500 and tried charging $1,467 and change, after the move...completely damaged most of the furniture because they just wanted to get it on and off the truck as fast as possible and had little care for the quality of their job.”
YelpVerified Reviewer “Please pay attention to the negative reviews and do not hire Up & Down movers if you care about your furniture....company had a reimbursement policy in place. However, as soon as I mentioned this...they began to avoid my calls and stop answering my e-mails.”
YelpVerified Reviewer “My sons TV's screen was cracked during the move...Numerous calls and emails over the past 2 weeks resulted in no response from Aaron...company is not insured...A reputable company stands behind their services. That is not the case with this company.”
YelpVerified Reviewer
Up & Down Movers
4.06New Haven, CTSince 2026
Save more than 30% on average by comparing movers before you book.
Up & Down Movers
4.06
New Haven, CT · Since 2026
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Up & Down Movers, then see how it compares with other top-rated movers in New Haven.
Compare prices side by side
See where Up & Down Movers lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Up & Down Movers offer?
Up & Down Movers takes on senior moves and commercial moves, alongside packing and unpacking.
Services offered
Is Up & Down Movers licensed and insured?
moveBuddha holds no federal licensing record for Up & Down Movers in New Haven, CT. That is not the same as the company being unlicensed. Movers operating only within one state are licensed by that state rather than by the FMCSA.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Up & Down Movers holds. Ask for a certificate of insurance before you book.
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
How much does Up & Down Movers cost?
Up & Down Movers does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Connecticut, you can expect to pay approximately $128/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home.
What similar movers typically bill for a local move
Full-service Connecticut moving companies similar to Up & Down Movers typically bill the amounts below using a $128/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What payment options and discounts does Up & Down Movers offer?
- Accepts
- Credit Cards
- Deposit
- Not listed, so ask
Up & Down Movers accepts credit cards. Deposit policies vary by mover, so ask whether one is required when you request a quote.
How Up & Down Movers compares with the top 4 New Haven movers
With a moveBuddha score of 4.06 out of 5, Up & Down Movers trails the four top-scoring movers in New Haven, 0.30 points behind First Class Movers, LLC. Up & Down Movers's score rests on 120 reviews, fewer than any of the four. Where Up & Down Movers falls behind is industry experience, with the lowest industry experience score in the group.
The four highest-scoring local movers near New Haven, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Hands On MovingNew Haven | 4.62 | 288 | 4.3 | 3.8 | F |
| 2 | Optimum Moving LLCPassaic | 4.50 | 1,436 | 4.9 | 4.7 | A+ |
| 3 | Real Moving & StorageBethel | 4.38 | 317 | 5.0 | — | A+ |
| 4 | First Class Movers, LLCNew Haven | 4.36 | 216 | 4.2 | 3.1 | A+ |
| 5 | Up & Down MoversThis mover · ranks #5 | 4.06 | 120 | 4.5 | 3.3 | A+ |
How does Up & Down Movers compare to other Connecticut movers?
- moveBuddha score#53 of 120(better than average)
4.06vs 3.80 avg
Up & Down Movers scores 4.06, above the Connecticut average of 3.80, and ranks #53 of 120 Connecticut movers.
- Positive reviews#92 of 120(worse than average)
79%vs 90% avg
Up & Down Movers has 79% positive reviews, below the Connecticut average of 90%, and ranks #92 of 120 Connecticut movers.
- Negative reviews#89 of 120(worse than average)
19%vs 9% avg
Up & Down Movers has 19% negative reviews, above the Connecticut average of 9%, and ranks #89 of 120 Connecticut movers. A lower percentage is better.
- Reviews analyzed#47 of 120(worse than average)
120vs 199 avg
Up & Down Movers has 120 reviews analyzed, below the Connecticut average of 199, and ranks #47 of 120 Connecticut movers.
- Yelp rating#29 of 120(level with average)
3.3vs 3.3 avg
Up & Down Movers has a Yelp rating of 3.3, in line with the Connecticut average of 3.3, and ranks #29 of 120 Connecticut movers.
- Years in business#47 of 120(worse than average)
0 yearsvs 35 years avg
Up & Down Movers has been in business for 0 years, below the Connecticut average of 35 years, and ranks #47 of 120 Connecticut movers.
| Metric | This moverUp & Down Movers | Connecticut avg | Connecticut rank | Difference |
|---|---|---|---|---|
| moveBuddha score#53 of 120 in Connecticut | 4.06 | 3.80 | #53 of 120 | +0.26(better than average) |
| Positive reviews#92 of 120 in Connecticut | 79% | 90% | #92 of 120 | −11 pts(worse than average) |
| Negative reviewsLower is better#89 of 120 in Connecticut | 19% | 9% | #89 of 120 | +10 pts(worse than average) |
| Reviews analyzed#47 of 120 in Connecticut | 120 | 199 | #47 of 120 | −79(worse than average) |
| Yelp rating#29 of 120 in Connecticut | 3.3 | 3.3 | #29 of 120 | ±0.0 |
| Years in business#47 of 120 in Connecticut | 0 years | 35 years | #47 of 120 | −35(worse than average) |
Compared with 120 Connecticut movers with moveBuddha profiles. Rank #1 is the best in Connecticut.
Up & Down Movers
4.06New Haven, CTSince 2026
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Up & Down Movers, then see how it compares with other top-rated movers in New Haven.
Compare prices side by side
See where Up & Down Movers lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Up & Down Movers
4.06
New Haven, CT · Since 2026
Final verdict: Up & Down Movers
Up & Down Movers earns a 4.06/5 moveBuddha Score and ranks #5 among New Haven movers, with 79% positive feedback across 120 customer reviews.
Customers consistently praise its efficient service and careful handling. It is best for customers prioritizing crew professionalism, careful handling of belongings, and reliable service experience.
With a track record dating to 2026, it has less history than the average Connecticut mover, and the most common complaint is damage to items.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Up & Down Movers
4.06
New Haven, CT · Since 2026
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Connecticut moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Up & Down Movers
- Phone
- (203) 600-1062
- Website
- updownmovers.com
Helpful Connecticut moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.