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Aaron's Reliable, Inc. review 2026 (Chicago, IL)

In business since 2003 · Updated

Aaron's Reliable, Inc., a Chicago, IL moving company, ranks #65 of 307 movers in Illinois, with a moveBuddha rating of 4.34/5.

91% of Aaron's Reliable, Inc.'s 156 verified customer reviews are positive. Customers most often praise its special handling, while the most common complaint involves damage to items.

Aaron's Reliable, Inc. has been in business since 2003. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.

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How Aaron's Reliable, Inc. measures up

Across 156 reviews, Aaron's Reliable, Inc. in Chicago, IL is rated 4.9/5 on Google (83 reviews) and 4/5 on Yelp (51 reviews), and has an A+ rating from the Better Business Bureau.

Aaron's Reliable, Inc. ranks #65 out of 307 movers in Illinois with a moveBuddha Score of 4.34 out of 5.

  • moveBuddha Score

    moveBuddha Score

    The moveBuddha Score is a single 0–5 rating that combines everything we know about a mover, so you can compare companies without cross-referencing a dozen review sites.

    It weighs customer service, quote accuracy, review quality, industry experience, website quality, brand strength, and ratings from Google, Yelp, and the Better Business Bureau.

    It is not a paid placement. Partners and non-partners are scored the same way.

  • Google rating

    Based on 83 reviews
  • Yelp rating

    Based on 51 reviews
  • Better Business Bureau

    Other names on file at BBB

    The Better Business Bureau also lists Aaron's Reliable, Inc. as Aaron's Reliable Movers.

    Businesses are often filed at BBB under a legal, parent-company, or former name rather than the one they trade under, so if you look Aaron's Reliable, Inc. up on BBB, search for that name too.

    View the BBB profile

    Based on BBB profile
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Is Aaron's Reliable, Inc. moveBuddha Certified?

Aaron's Reliable, Inc. is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.

With a Certified mover, moveBuddha does the vetting for you and provides added protection. Aaron's Reliable, Inc. hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.

What movebuddha certified movers offer

  • Up to $1,000 in added move coverage*. Extra protection for eligible moves.
  • Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
  • Dedicated moveBuddha support. Help through the move process.
  • Dispute mediation. moveBuddha steps in if issues arise.

Before you book, check:

  • USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
  • Insurance coverage. Ask for proof of liability and cargo insurance.
  • A written estimate. Binding or not-to-exceed, with every fee listed.
  • The claims process. Ask how damage claims are filed and how long they take.

* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified

** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.

What do customers say about Aaron's Reliable, Inc.?

Out of 156 verified reviews, 91% of customers left a positive review about Aaron's Reliable, Inc. in Chicago, IL. 8.3% of reviews are negative and 0.6% are neutral. Aaron's Reliable, Inc. has a 2% higher positive review percentage than the average Illinois moving company (91% vs the Illinois state average of 89%).

  • Positive91%(142)
  • Neutral0.6%(1)
  • Negative8.3%(13)

Based on 156 reviews across Google, Yelp, and other review sites.

What customers like about Aaron's Reliable, Inc.

  • Special handling available

    Aaron's Reliable, Inc. earned praise for offering specialized care for delicate or oversized items.

  • Experienced movers

    With years of experience, Aaron's Reliable, Inc.'s crew brought confidence and know-how to each move.

  • Flexibility

    Clients liked that Aaron's Reliable, Inc. was willing to adjust schedules or accommodate last-minute changes.

  • Organized packing

    Aaron's Reliable, Inc. is often recognized for labeling boxes clearly and packing with structure and care.

  • Consistency and follow-up

    Reviewers liked that Aaron's Reliable, Inc. stayed in touch before and after the move to ensure everything went smoothly.

What positive reviewers say

  • “Ron and his team were knowledgeable professionals. They were flexible when our dates changed and always responsive. Packing boxes was like a Tetris gameโ€”and they are champions. No nook was left open.”

    GoogleVerified Reviewer
  • “The moving team provided excellent service. They were efficient, careful, and highly respectful throughout the entire process. They came fully equipped with all the necessary packing supplies and tools to properly disassemble the furniture.”

    natalia garciaVerified ReviewerGoogle
  • “Ron and his team handled our complicated move with fine art, fragile antiques, and collectibles going to multiple locations. They packed everything beautifully, and not a single item was damaged.”

    Phil PalmerVerified ReviewerGoogle
  • “Carlos and his team were amazing! We had to add on a lot of things and they just went with the flow and came back a second day after working 12 hour day!”

    Jennifer ArmettaVerified ReviewerGoogle
  • “As a repeat customer, you expect a certain level of service. Carlos, Miguel and Brian provided above and beyond outstanding service! That is why we will never use anyone else. Maria, you are always a pleasure to work with.”

    Tim BernardelliVerified ReviewerGoogle

What mixed reviewers say

  • “Three movers showed up, worked quickly, and took excellent care of my belongings. My complaint was the unexpected two-hour minimum: the move took under 90 minutes but cost $360 plus tip.”

    YelpVerified Reviewer

Most common complaints about Aaron's Reliable, Inc.

  • Damage to items

    Some customers reported that items were damaged during packing or loading.

  • Delayed arrival or delivery

    Several reviewers experienced frustrating delays either on moving day or with final delivery.

  • Broken promises

    Customers noted instances where Aaron's Reliable, Inc. failed to deliver on services that were initially guaranteed.

What negative reviewers say

  • “Started out well. Then quickly went downhill. Broken dresser, wooden chest dropped and broken lock, framed picture with glass shattered, and scratches on artwork and furniture. I called Maria and thought something would be done, but nothing.”

    YelpVerified Reviewer
  • “Movers cracked two doorways and took a chunk out of a banister. I called multiple times, but they avoided answering and calling back. Ron denied the damage despite pictures I sent.”

    GoogleVerified Reviewer
  • “Movers showed up an hour late without the courtesy of a call. This was a problem because I could reserve the elevator for only two hours. The furniture was also taken apart and not properly reassembled.”

    YelpVerified Reviewer
  • “They failed to show up for the in-home estimate, then admitted they had completely forgotten. They promised to call to set up another estimate, but never followed up, so I booked another mover.”

    YelpVerified Reviewer

Aaron's Reliable, Inc.

4.34Chicago, ILSince 2003

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What services does Aaron's Reliable, Inc. offer?

Aaron's Reliable, Inc. is a full-service local and long-distance mover in Chicago, IL, listing 15 services on moveBuddha, including small moves, estate moves, and packing.

Services offered

Is Aaron's Reliable, Inc. licensed and insured?

Registered with the FMCSA

US DOT 2082849. Operating status is not on this profile. Check on SAFER

Verified against the FMCSA, not by moveBuddha

Aaron's Reliable, Inc. is registered with the Federal Motor Carrier Safety Administration under US DOT number 2082849. It also holds a Illinois intrastate license, number ICC #133919.

Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Aaron's Reliable, Inc. holds. Ask for a certificate of insurance before you book.

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State license number
ICC #133919Issued by Illinois. Covers moves within the state, which the FMCSA does not
FMCSA safety rating
Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.

How much does Aaron's Reliable, Inc. cost?

Aaron's Reliable, Inc. does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Illinois, you can expect to pay approximately $122/hr. Total local-move costs from similar movers typically run $400โ€“$750 for a studio or 1-bedroom, $850โ€“$1,750 for a 2-3 bedroom, and $1,700โ€“$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500โ€“$7,500.

What similar movers typically bill for a local move

Full-service Illinois moving companies similar to Aaron's Reliable, Inc. typically bill the amounts below using a $122/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.

Typical local move totals from similar movers
Home sizeTypical totalTime and crew
Studio / 1 bedroom$400โ€“$7503โ€“5 hours, 2 movers
2-3 bedrooms$850โ€“$1,7505โ€“8 hours, 2โ€“3 movers
4+ bedrooms$1,700โ€“$3,4008โ€“12 hours, 3โ€“4 movers

What similar movers typically bill for a long-distance move

Aaron's Reliable, Inc. offers interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Illinois moving companies.

Typical long-distance move totals from similar movers
Home sizeDistanceTypical total
2-3 bedrooms500โ€“1,000 mi$4,500โ€“$7,500
4+ bedrooms500โ€“1,000 mi$7,000โ€“$11,500

What payment options and discounts does Aaron's Reliable, Inc. offer?

Accepts
Credit Cards
Deposit
Not listed, so ask

Aaron's Reliable, Inc. accepts credit cards. Deposit policies vary by mover, so ask whether one is required when you request a quote.

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How Aaron's Reliable, Inc. compares with the top 10 Chicago movers

Aaron's Reliable, Inc.'s moveBuddha score of 4.34 out of 5 places it #35, outside the top 10 Chicago movers, 0.18 points behind Elite Moving & Storage, the tenth-placed mover. Aaron's Reliable, Inc.'s score rests on 156 reviews, fewer than any of the ten. Where Aaron's Reliable, Inc. falls behind is customer service, with the lowest customer service score in the group.

The ten highest-scoring local movers near Chicago, by moveBuddha score.

#MoverScoreReviews
1New City MovingChicago4.701,451
2STI Moving & Storage Inc.Skokie4.641,590
3Alliance Moving & StorageRolling Meadows4.64896
4The Professionals Moving SpecialistsChicago4.585,591
5Move-tasticChicago4.584,873
6Windy City Movers Inc.Chicago4.58789
7MiniMoves Inc.Hillside4.58516
8H2H Movers IncChicago4.564,892
9Jay MoversChicago4.56514
10Elite Moving & StorageLincolnwood4.522,057
35Aaron's Reliable, Inc.This mover ยท ranks #354.34156

How does Aaron's Reliable, Inc. compare to other Illinois movers?

  • moveBuddha score#65 of 307(better than average)

    4.34vs 3.70 avg

    Aaron's Reliable, Inc. scores 4.34, above the Illinois average of 3.70, and ranks #65 of 307 Illinois movers.

  • Positive reviews#165 of 307(better than average)

    91%vs 89% avg

    Aaron's Reliable, Inc. has 91% positive reviews, above the Illinois average of 89%, and ranks #165 of 307 Illinois movers.

  • Negative reviews#167 of 307(better than average)

    8%vs 11% avg

    Aaron's Reliable, Inc. has 8% negative reviews, below the Illinois average of 11%, and ranks #167 of 307 Illinois movers. A lower percentage is better.

  • Reviews analyzed#145 of 307(worse than average)

    156vs 378 avg

    Aaron's Reliable, Inc. has 156 reviews analyzed, below the Illinois average of 378, and ranks #145 of 307 Illinois movers.

  • Yelp rating#40 of 307(better than average)

    4.0vs 3.5 avg

    Aaron's Reliable, Inc. has a Yelp rating of 4.0, above the Illinois average of 3.5, and ranks #40 of 307 Illinois movers.

  • Years in business#50 of 307(worse than average)

    23 yearsvs 32 years avg

    Aaron's Reliable, Inc. has been in business for 23 years, below the Illinois average of 32 years, and ranks #50 of 307 Illinois movers.

MetricThis moverIllinois avg
moveBuddha score#65 of 307 in Illinois4.343.70
Positive reviews#165 of 307 in Illinois91%89%
Negative reviewsLower is better#167 of 307 in Illinois8%11%
Reviews analyzed#145 of 307 in Illinois156378
Yelp rating#40 of 307 in Illinois4.03.5
Years in business#50 of 307 in Illinois23 years32 years

Compared with 307 Illinois movers with moveBuddha profiles. Rank #1 is the best in Illinois.

Aaron's Reliable, Inc.

4.34Chicago, ILSince 2003

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Final verdict: Aaron's Reliable, Inc.

Aaron's Reliable, Inc. earns a 4.34/5 moveBuddha Score and ranks #35 among Chicago movers, with 91% positive feedback across 156 customer reviews.

Customers consistently praise its special handling and experienced movers. It is best for customers prioritizing crew professionalism, helpful crews, and reliable service experience.

With a track record dating to 2003, it has less history than the average Illinois mover, and the most common complaint is damage to items.

All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.

Aaron's Reliable, Inc.

Chicago, IL ยท Since 2003

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Why moveBuddha?

  • 30%+Average savings

    On average, moveBuddha users save more than 30% by comparing movers before booking.

    Calculate your Illinois moving cost 
  • $1,000Added move coverage*

    When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.

  • 1-on-1Dispute mediation

    If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.

* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.

How we score moving companies

Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.

  • Quotes & payment optionsWeighs most

    The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.

  • Online reputationMajor factor

    An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.

  • ServicesMajor factor

    The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.

  • Customer supportSupporting factor

    How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.

  • Review feedbackSupporting factor

    A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.

  • State availabilityMinor factor

    The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.

What the scores are built on

  • 4,500+Moving companies analyzed
  • 1M+Authenticated reviews
  • 25+Independent data sources
  • 1,000+Live price points a month
  • $0Paid for a ranking
  • MonthlyRefreshed and re-verified

Read the full scoring methodology

Written by

Ryan CarriganCo-founder, moveBuddha

Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.

Aaron's Reliable, Inc.
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