Chicago Crescent Movers review 2026 (Chicago, IL)

What do customers say about Chicago Crescent Movers?

Out of 685 verified reviews, 92% of customers left a positive review about Chicago Crescent Movers in Chicago, IL. 7% of reviews are negative and 0.9% are neutral. Chicago Crescent Movers has a 3% higher positive review percentage than the average Illinois moving company (92% vs the Illinois state average of 89%).

What customers like about Chicago Crescent Movers

• Affordable rates

  Many reviewers found Chicago Crescent Movers to be more budget-friendly than competitors without sacrificing quality.

• Quick moving process

  The team at Chicago Crescent Movers often gets the job done faster than expected, saving clients time.

• Helpful movers

  Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.

• Respectful of property

  Customers appreciated how carefully Chicago Crescent Movers's team maneuvered furniture through tight spaces without damaging walls or floors.

• Efficient service

  Many customers praise Chicago Crescent Movers for completing moves smoothly and with minimal downtime.

What positive reviewers say

• “They gave us the lowest estimate. They were done within 3 hours, and the final cost was $120 less than estimated.”

• “The crew were exactly on time and charged exactly what was quoted. No damage to my belongings and the moves were quick.”

• “Rodrigo, Arturo, and Ivan were professional, punctual, respectful, and friendly. They wrapped our furniture carefully and worked quickly without cutting corners.”

• “Luis was quick, efficient, friendly, and helpful in every way possible. He made our move while I am 9 months pregnant from the city to suburbs a breeze.”

What mixed reviewers say

• “The other two workers were kind, but Mario had an unprofessional attitude, proposed high wrapping charges, and disputed the balance. The company resolved the issue after I called.”

• “They moved everything on time and safely, but my two-wheel dolly was missing afterward. I called more than once and am still waiting for a response.”

• “The movers were good, but one worker repeatedly checked his phone and they lacked the right tools. I also had to clarify charges for tape and shrink wrap.”

• “They offered good value, and the guys were quick and efficient. After the move, they asked for a tip, which I feel should be at my discretion.”

Most common complaints about Chicago Crescent Movers

• Unprofessional behavior

  Complaints included movers using foul language, showing up late, or acting inappropriately.

• Damage to items

  Some customers reported that items were damaged during packing or loading.

• Misplaced or lost items

  In some cases, belongings went missing or were delivered to the wrong location.

What negative reviewers say

• “They arrived late, spent half the job on smoke breaks, and pressed me for a tip. My bed showed up dirty because they did not wrap it properly.”

• “They damaged every piece of furniture I have, dragged my mattress through mud, and damaged walls. They also underbid the move and then charged double at the end.”

• “They dropped two pieces of furniture, breaking a nightstand, cracking two floorboards, denting a wall, and chipping the paint. No one followed up on my damage claim.”

• “After the move, I realized my subwoofer was missing. The mover promised to return it, but after more than a month, it was left outside my apartment building.”

• “The movers left with the truck without moving a single piece of furniture. Dozens of calls, an email, and a voicemail to Crescent Movers went unanswered.”