Collins Family Movers, Inc. review 2026 (Chicago, IL)
In business since 2009 · Updated
Collins Family Movers, Inc., a Chicago, IL moving company, ranks #57 of 305 movers in Illinois, with a moveBuddha rating of 4.36/5.
95% of Collins Family Movers, Inc.'s 1,557 verified customer reviews are positive. Customers most often praise its affordable rates, while the most common complaint involves damage to items.
Collins Family Movers, Inc. has been in business since 2009. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Collins Family Movers, Inc. measures up
Across 1,557 reviews, Collins Family Movers, Inc. in Chicago, IL is rated 4.9/5 on Google (712 reviews) and 4.6/5 on Yelp (704 reviews), and has an A+ rating from the Better Business Bureau.
Collins Family Movers, Inc. ranks #57 out of 305 movers in Illinois with a moveBuddha Score of 4.36 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.36.
- Industry experience
- 5.0
- Brand
- 4.5
- Review quality
- 4.2
- Customer service
- 4.1
- Website
- 4.0
Google rating
Based on 712 reviews
Yelp rating
Based on 704 reviews
Better Business Bureau
Based on BBB profile
Is Collins Family Movers, Inc. moveBuddha Certified?
Collins Family Movers, Inc. is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Collins Family Movers, Inc. hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Collins Family Movers, Inc.?
Out of 1,557 verified reviews, 95% of customers left a positive review about Collins Family Movers, Inc. in Chicago, IL. 4.8% of reviews are negative and 0.8% are neutral. Collins Family Movers, Inc. has a 6% higher positive review percentage than the average Illinois moving company (95% vs the Illinois state average of 89%).
- Positive94.5%(1,471)
- Neutral0.8%(12)
- Negative4.8%(75)
Based on 1,557 reviews across Google, Yelp, and other review sites.
What customers like about Collins Family Movers, Inc.
Affordable rates
Many reviewers found Collins Family Movers, Inc. to be more budget-friendly than competitors without sacrificing quality.
Flexibility
Clients liked that Collins Family Movers, Inc. was willing to adjust schedules or accommodate last-minute changes.
Consistency and follow-up
Reviewers liked that Collins Family Movers, Inc. stayed in touch before and after the move to ensure everything went smoothly.
Good communication
Reviewers frequently mention clear, consistent updates from Collins Family Movers, Inc. throughout the moving process.
Quick moving process
The team at Collins Family Movers, Inc. often gets the job done faster than expected, saving clients time.
What positive reviewers say
“Richard provided a fair and honest quote and was flexible when I needed more truck space. The crew arrived on time, delivered as scheduled, and nothing was damaged.”
Brian BakerVerified ReviewerGoogle“Great communication, prompt, and efficient. Very reasonable rates for the service, would definitely use again.”
YelpVerified Reviewer “They were on time, fast, careful, thoughtful, and considerate. The move took less time than their estimate, so they cut $120 off the total I paid.”
YelpVerified Reviewer “I had to make a last minute change to my move date and John was kind and accommodating. The crew was efficient, professional, and friendly, with competitive prices.”
YelpVerified Reviewer
What mixed reviewers say
“On time, worked fairly quickly, and friendly. The truck was not large enough, so I had to make multiple trips back myself to complete the move.”
YelpVerified Reviewer “The guys were timely and did a good job, but I was pressured by the phone representative to increase the crew from three to four, raising the hourly price.”
India RiosVerified ReviewerGoogle“Used them for my move; they were good and nothing broke, but they lost a few things and never reimbursed me or responded afterward.”
SVerified ReviewerGoogle“They showed up an hour past our scheduled 9 a.m. start time, worked quickly, but the truck was too small for our belongings and storage stop.”
YelpVerified Reviewer
Most common complaints about Collins Family Movers, Inc.
Damage to items
Some customers reported that items were damaged during packing or loading.
Lack of communication
Poor or inconsistent updates from Collins Family Movers, Inc. left some customers feeling in the dark.
Delayed arrival or delivery
Several reviewers experienced frustrating delays either on moving day or with final delivery.
What negative reviewers say
“Despite an exhaustive inventory process and a clear binding rate agreement, Richard demanded additional fees on moving day. The crew arrived late and left unpacked goods behind.”
YelpVerified Reviewer “After reading many Yelp reviews, I called multiple times, but nobody answered and the voicemail was full. I emailed several times and never received a response.”
YelpVerified Reviewer “Our coffee table was cracked, the adjustable bed base was broken, and a cabinet had broken doors. We also found damage to the stairs and walls, and received no callback.”
YelpVerified Reviewer “Despite arriving over an hour late, they started the moving clock 30 minutes before touching the truck. Frames were scratched, boxes were crushed, and the owner did not resolve the complaint.”
Sable LaRocqueVerified ReviewerGoogle
Collins Family Movers, Inc.
4.36Chicago, ILSince 2009
Save more than 30% on average by comparing movers before you book.
Collins Family Movers, Inc.
4.36
Chicago, IL · Since 2009
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Collins Family Movers, Inc., then see how it compares with other top-rated movers in Chicago.
Compare prices side by side
See where Collins Family Movers, Inc. lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Collins Family Movers, Inc. offer?
Collins Family Movers, Inc. takes on small moves and commercial moves, alongside packing and piano moving.
Services offered
Is Collins Family Movers, Inc. licensed and insured?
Registered with the FMCSA
US DOT 2789784. Operating status is not on this profile. Check on SAFER
Verified against the FMCSA, not by moveBuddha
Collins Family Movers, Inc. is registered with the Federal Motor Carrier Safety Administration under US DOT number 2789784. It also holds a Illinois intrastate license, number 215646.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Collins Family Movers, Inc. holds. Ask for a certificate of insurance before you book.
- State license number
- 215646Issued by Illinois. Covers moves within the state, which the FMCSA does not
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
How much does Collins Family Movers, Inc. cost?
Collins Family Movers, Inc. does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Illinois, you can expect to pay approximately $122/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Illinois moving companies similar to Collins Family Movers, Inc. typically bill the amounts below using a $122/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Collins Family Movers, Inc. offers interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Illinois moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Collins Family Movers, Inc. offer?
- Accepts
- Credit Cards
- Deposit
- Not listed, so ask
Collins Family Movers, Inc. accepts credit cards. Deposit policies vary by mover, so ask whether one is required when you request a quote.
How Collins Family Movers, Inc. compares with the top 10 Chicago movers
With a moveBuddha score of 4.36 out of 5, Collins Family Movers, Inc. ranks #30 and falls short of the top 10 Chicago moving companies, 0.16 points behind Elite Moving & Storage, the tenth-placed mover. Where Collins Family Movers, Inc. falls behind is customer service, with the lowest customer service score in the group.
The ten highest-scoring local movers near Chicago, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | New City MovingChicago | 4.70 | 1,451 | 4.8 | 4.5 | — |
| 2 | STI Moving & Storage Inc.Skokie | 4.64 | 1,590 | 4.7 | 2.9 | A+ |
| 3 | Alliance Moving & StorageRolling Meadows | 4.64 | 896 | 4.8 | 3.8 | A+ |
| 4 | The Professionals Moving SpecialistsChicago | 4.58 | 5,591 | 5.0 | 4.6 | A+ |
| 5 | Move-tasticChicago | 4.58 | 4,873 | 5.0 | 4.6 | A+ |
| 6 | Windy City Movers Inc.Chicago | 4.58 | 789 | 4.6 | 4.0 | A+ |
| 7 | MiniMoves Inc.Hillside | 4.58 | 516 | 4.4 | 3.0 | A+ |
| 8 | H2H Movers IncChicago | 4.56 | 4,892 | 4.9 | 4.2 | A+ |
| 9 | Jay MoversChicago | 4.56 | 514 | 4.1 | 3.9 | B- |
| 10 | Elite Moving & StorageLincolnwood | 4.52 | 2,057 | 4.7 | 2.8 | A+ |
| 30 | Collins Family Movers, Inc.This mover · ranks #30 | 4.36 | 1,557 | 4.9 | 4.6 | A+ |
How does Collins Family Movers, Inc. compare to other Illinois movers?
- moveBuddha score#57 of 305(better than average)
4.36vs 3.70 avg
Collins Family Movers, Inc. scores 4.36, above the Illinois average of 3.70, and ranks #57 of 305 Illinois movers.
- Positive reviews#124 of 305(better than average)
95%vs 89% avg
Collins Family Movers, Inc. has 95% positive reviews, above the Illinois average of 89%, and ranks #124 of 305 Illinois movers.
- Negative reviews#122 of 305(better than average)
5%vs 11% avg
Collins Family Movers, Inc. has 5% negative reviews, below the Illinois average of 11%, and ranks #122 of 305 Illinois movers. A lower percentage is better.
- Reviews analyzed#13 of 305(better than average)
1,557vs 380 avg
Collins Family Movers, Inc. has 1,557 reviews analyzed, above the Illinois average of 380, and ranks #13 of 305 Illinois movers.
- Yelp rating#21 of 305(better than average)
4.6vs 3.5 avg
Collins Family Movers, Inc. has a Yelp rating of 4.6, above the Illinois average of 3.5, and ranks #21 of 305 Illinois movers.
- Years in business#64 of 305(worse than average)
17 yearsvs 32 years avg
Collins Family Movers, Inc. has been in business for 17 years, below the Illinois average of 32 years, and ranks #64 of 305 Illinois movers.
| Metric | This moverCollins Family Movers, Inc. | Illinois avg | Illinois rank | Difference |
|---|---|---|---|---|
| moveBuddha score#57 of 305 in Illinois | 4.36 | 3.70 | #57 of 305 | +0.66(better than average) |
| Positive reviews#124 of 305 in Illinois | 95% | 89% | #124 of 305 | +6 pts(better than average) |
| Negative reviewsLower is better#122 of 305 in Illinois | 5% | 11% | #122 of 305 | −6 pts(better than average) |
| Reviews analyzed#13 of 305 in Illinois | 1,557 | 380 | #13 of 305 | +1,177(better than average) |
| Yelp rating#21 of 305 in Illinois | 4.6 | 3.5 | #21 of 305 | +1.1(better than average) |
| Years in business#64 of 305 in Illinois | 17 years | 32 years | #64 of 305 | −15(worse than average) |
Compared with 305 Illinois movers with moveBuddha profiles. Rank #1 is the best in Illinois.
Collins Family Movers, Inc.
4.36Chicago, ILSince 2009
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Collins Family Movers, Inc., then see how it compares with other top-rated movers in Chicago.
Compare prices side by side
See where Collins Family Movers, Inc. lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Collins Family Movers, Inc.
4.36
Chicago, IL · Since 2009
Final verdict: Collins Family Movers, Inc.
Collins Family Movers, Inc. earns a 4.36/5 moveBuddha Score and ranks #30 among Chicago movers, with 95% positive feedback across 1,557 customer reviews.
Customers consistently praise its affordable rates and flexibility. It is best for customers prioritizing strong communication, helpful crews, and reliable service experience.
With a track record dating to 2009, it has less history than the average Illinois mover, and the most common complaint is damage to items.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Collins Family Movers, Inc.
4.36
Chicago, IL · Since 2009
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Illinois moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Collins Family Movers, Inc.
- Phone
- (773) 985-7664
- Website
- thecollinsmove.com
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.