Expert Movers, Inc review 2026 (Chicago, IL)

What do customers say about Expert Movers, Inc?

Out of 637 verified reviews, 95% of customers left a positive review about Expert Movers, Inc in Chicago, IL. 3.6% of reviews are negative and 1.1% are neutral. Expert Movers, Inc has a 6% higher positive review percentage than the average Illinois moving company (95% vs the Illinois state average of 89%).

What customers like about Expert Movers, Inc

• Affordable rates

  Many reviewers found Expert Movers, Inc to be more budget-friendly than competitors without sacrificing quality.

• Transparent pricing

  Many reviewers felt confident booking with Expert Movers, Inc due to honest, upfront pricing and no surprise fees.

• Experienced movers

  With years of experience, Expert Movers, Inc's crew brought confidence and know-how to each move.

• Quick moving process

  The team at Expert Movers, Inc often gets the job done faster than expected, saving clients time.

• Flexibility

  Clients liked that Expert Movers, Inc was willing to adjust schedules or accommodate last-minute changes.

What positive reviewers say

• “Clear and prompt communication, flexible scheduling, reasonable prices, and an accurate estimate with no hidden fees. The movers protected my furniture and worked quickly up three flights of stairs.”

• “Their estimate was the most affordable among six companies. They communicated clearly, finished my one-bed move in three hours, and wrapped everything carefully with no damage.”

• “All three movers were friendly, respectful, and clearly experienced. They handled fragile items and heavy furniture with care, making the move smooth and stress-free.”

• “Expert Movers were accommodating when parking became difficult. They wrapped furniture to prevent damage, worked efficiently, and were professional throughout.”

What mixed reviewers say

• “The total ended up more than $1,000 above the quote despite an accurate inventory. They refunded about $180. The movers were kind but less efficient, and they dinged the old place and walls.”

• “An older mover worked hard, but two younger movers seemed to goof off. The move took longer than expected, a couch hit the wall, and a taped exacto knife was left behind.”

• “They are efficient and diligent, but charge 3% for credit-card use and require payment for a 2.5-hour minimum, even if the move takes less time.”

• “There was an item that was damaged during my move which they didn't inform me about. Once they had left, I noticed the lamp was broken from the base. The boxes were all over the place.”

Most common complaints about Expert Movers, Inc

• Damage to items

  Some customers reported that items were damaged during packing or loading.

• Damage to home

  Customers reported scratched floors, dinged walls, or other property damage during the move.

• Unprofessional behavior

  Complaints included movers using foul language, showing up late, or acting inappropriately.

What negative reviewers say

• “The price was great, they showed up on time, and booking was simple. But they broke our freezer, dented our diaper pail, damaged our mattress, and the insurance is peanuts.”

• “The movers damaged the ceiling grid in our elevator. They denied causing it, and after I filed a claim, nothing was done.”

• “The move took six hours instead of four. They broke a desk, hit many walls, and my fiancé and I lifted boxes with them to get the job done.”

• “One mover asked whether I had children, a husband, or a boyfriend, then asked for my number. I expected professional movers, not someone trying to pick up a date.”