Hercules Moving review 2026 (Bloomingdale, IL)

What do customers say about Hercules Moving?

Out of 746 verified reviews, 95% of customers left a positive review about Hercules Moving in Bloomingdale, IL. 4.4% of reviews are negative and 0.8% are neutral. Hercules Moving has a 6% higher positive review percentage than the average Illinois moving company (95% vs the Illinois state average of 89%).

What customers like about Hercules Moving

• Helpful movers

  Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.

• Quick response times

  Customer support at Hercules Moving was often noted for responding to questions or concerns almost immediately

• Quick moving process

  The team at Hercules Moving often gets the job done faster than expected, saving clients time.

• Careful handling

  Belongings are treated with caution, and many customers report zero damage thanks to Hercules Moving's attention to detail.

• Respectful of property

  Customers appreciated how carefully Hercules Moving's team maneuvered furniture through tight spaces without damaging walls or floors.

What positive reviewers say

• “I called less than 48 hours before I needed Hercules and they got back to me immediately with a quote and schedule options.”

• “Guys were on time, took great care of all items, was fast and efficient. Unloading even faster than loading and extremely friendly.”

• “I had a great experience with Amontae and Sebastian. They were extremely fast, professional, and respectful throughout the move. They handled all of my belongings with care and made sure nothing was damaged.”

• “Andrew and Demictroic were great. They handled everything with care and were very helpful getting my new home set up. Highly recommend!”

• “Andrew and John were great! Handled large fragile pieces with care! Thank you!”

What mixed reviewers say

• “Jordan and Shawn were great—5 stars for them. They were professional, kind, and hardworking. The booking team did not explain the $175 driving charge, so I paid more than expected.”

• “I was grateful for the last-minute availability. Ismael and Jose were polite, efficient, hardworking, and careful. Two other crew members were slow, clumsy, and smelled strongly of marijuana.”

• “My appointment was at noon, but the movers arrived after 5pm. The $555 estimate became a $925 charge, and a dresser and TV stand were damaged.”

• “Truck trouble delayed the start, and the crew arrived shortly before 11am instead of 9am. Hercules billed for travel time, and the final charge exceeded the initial estimate.”

Most common complaints about Hercules Moving

• Unexpected charges

  Hidden fees or surprise costs caused dissatisfaction among some Hercules Moving clients.

• Broken promises

  Customers noted instances where Hercules Moving failed to deliver on services that were initially guaranteed.

• Damage to items

  Some customers reported that items were damaged during packing or loading.

What negative reviewers say

• “The movers did a good job, but the travel charge was not clearly disclosed. An unexpected round-trip fee added over $200 to the final bill.”

• “We had a poor experience with this company. At 9:30am, no one had showed up, and after two more phone calls, no one responded. We rescheduled with a different company.”

• “First Cisco and his partner broke my TV. They also broke my vase and mannequin. The company lacked packing materials, and Mike was poor at communication and follow-up.”

• “The estimate was $1,220, but the final charge was $2,821. A truck breakdown extended the move from six hours to 11, and the company did not follow up about the second half.”