Jackson Moving & Storage review 2026 (Naperville, IL)
Updated
Jackson Moving & Storage, a Naperville, IL moving company, ranks #228 of 313 movers in Illinois, with a moveBuddha rating of 3.30/5.
94% of Jackson Moving & Storage's 194 verified customer reviews are positive. Customers most often praise its quick moving process, while the most common complaint involves damage to items. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Jackson Moving & Storage measures up
Jackson Moving & Storage ranks #228 out of 313 movers in Illinois with a moveBuddha Score of 3.30 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 3.30.
- Review quality
- 3.5
- Brand
- 3.0
- Website
- 3.0
- Customer service
- 3.0
- Industry experience
- 3.0
Is Jackson Moving & Storage moveBuddha Certified?
Jackson Moving & Storage is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Jackson Moving & Storage hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Jackson Moving & Storage?
Out of 194 verified reviews, 94% of customers left a positive review about Jackson Moving & Storage in Naperville, IL. 5.2% of reviews are negative and 1% are neutral. Jackson Moving & Storage has a 5% higher positive review percentage than the average Illinois moving company (94% vs the Illinois state average of 89%).
- Positive93.8%(182)
- Neutral1%(2)
- Negative5.2%(10)
Based on 194 reviews across Google, Yelp, and other review sites.
What customers like about Jackson Moving & Storage
Quick moving process
The team at Jackson Moving & Storage often gets the job done faster than expected, saving clients time.
Quick response times
Customer support at Jackson Moving & Storage was often noted for responding to questions or concerns almost immediately
Efficient service
Many customers praise Jackson Moving & Storage for completing moves smoothly and with minimal downtime.
Careful handling
Belongings are treated with caution, and many customers report zero damage thanks to Jackson Moving & Storage's attention to detail.
Respectful of property
Customers appreciated how carefully Jackson Moving & Storage's team maneuvered furniture through tight spaces without damaging walls or floors.
What positive reviewers say
“Friendly and polite crew with great efficiency. The degree of care in handling the items and the move is excellent.”
AnitaVerified ReviewerGoogle“The driver team was pleasant and friendly, and they delivered several days earlier than forecast. There was absolutely no damage, no lost items, and the helpers were excellent and careful.”
J HoltVerified ReviewerGoogle“Antonio, Jose and Jose were great. Very polite, efficient and respectful of my home and property.”
Nancy VaznonisVerified ReviewerGoogle“Very professional and very responsive. Highly recommended.”
Claire MVerified ReviewerGoogle“Juan and his team were great! Fast, efficient and put a lot of care into their work. Highly recommend.”
Gabe GelbtuchVerified ReviewerGoogle
What mixed reviewers say
“Expected North American Van Lines, but an Allied truck arrived; my items changed hands more than expected. The helpers were respectful, though the driver seemed defensive. I was glad to receive everything but expected more for $13,000.”
Carol BeckmannVerified ReviewerGoogle“The driver was late dropping off belongings and some of my furniture was damaged during shipment.”
John PateVerified ReviewerGoogle
Most common complaints about Jackson Moving & Storage
Damage to items
Some customers reported that items were damaged during packing or loading.
Unprofessional behavior
Complaints included movers using foul language, showing up late, or acting inappropriately.
Broken promises
Customers noted instances where Jackson Moving & Storage failed to deliver on services that were initially guaranteed.
What negative reviewers say
“So much damage and broken items. And they didn’t care. Move from South Texas to Houston. They had in experienced workers.”
Diana BustillozVerified ReviewerGoogle“The men were good but did not assemble our items when delivered. Also we were overcharged 750.00.”
James KnudsonVerified ReviewerGoogle“They did not re-assemble our furniture after unpacking despite promising to do so.”
ARNAB MAITYVerified ReviewerGoogle“Movers took 2+ weeks to get to the location and are still not here. Customer service was terrible.”
Luke ParazynskiVerified ReviewerGoogle“We discovered a wooden wall clock broken, flat screen TV with broken foot and cracked screen, sugar bowl with spoon stuffed inside it, broken frame of picture.”
Lawson RonaldVerified ReviewerGoogle
Jackson Moving & Storage
3.30Naperville, IL
Save more than 30% on average by comparing movers before you book.
Jackson Moving & Storage
3.30
Naperville, IL
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Jackson Moving & Storage, then see how it compares with other top-rated movers in Naperville.
Compare prices side by side
See where Jackson Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Jackson Moving & Storage offer?
Jackson Moving & Storage handles local moves, long-distance moves, and international moves from Naperville, IL, with services including small moves, packing, and unpacking.
Services offered
Is Jackson Moving & Storage licensed and insured?
moveBuddha holds no federal licensing record for Jackson Moving & Storage in Naperville, IL. That is not the same as the company being unlicensed. Movers operating only within one state are licensed by that state rather than by the FMCSA.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Jackson Moving & Storage holds. Ask for a certificate of insurance before you book.
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
How much does Jackson Moving & Storage cost?
Jackson Moving & Storage does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Illinois, you can expect to pay approximately $122/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Illinois moving companies similar to Jackson Moving & Storage typically bill the amounts below using a $122/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Jackson Moving & Storage offers interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Illinois moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Jackson Moving & Storage offer?
- Accepts
- No credit cards
- Deposit
- Not listed, so ask
Jackson Moving & Storage does not list any accepted payment methods on moveBuddha. Confirm how they take payment before moving day. Deposit policies vary by mover, so ask whether one is required when you request a quote.
How Jackson Moving & Storage compares with the top 3 Naperville movers
With a moveBuddha score of 3.30 out of 5, Jackson Moving & Storage trails the three top-scoring Naperville movers, 0.90 points behind College Hunks Hauling Junk & Moving. Jackson Moving & Storage's score rests on 194 reviews, fewer than any of the three. Where Jackson Moving & Storage falls behind is quote accuracy, with the lowest quote accuracy score in the group.
The three highest-scoring local movers near Naperville, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | TWO MEN AND A TRUCKNorth Aurora | 4.52 | 477 | 4.8 | 4.5 | A+ |
| 2 | USA Moving & StorageLincolnwood | 4.38 | 1,469 | — | 4.4 | A+ |
| 3 | College Hunks Hauling Junk & MovingNaperville | 4.20 | 1,789 | 4.9 | 3.5 | — |
| 4 | Jackson Moving & StorageThis mover · ranks #4 | 3.30 | 194 | — | — | — |
How does Jackson Moving & Storage compare to other Illinois movers?
- moveBuddha score#228 of 313(worse than average)
3.30vs 3.69 avg
Jackson Moving & Storage scores 3.30, below the Illinois average of 3.69, and ranks #228 of 313 Illinois movers.
- Positive reviews#136 of 313(better than average)
94%vs 89% avg
Jackson Moving & Storage has 94% positive reviews, above the Illinois average of 89%, and ranks #136 of 313 Illinois movers.
- Negative reviews#132 of 313(better than average)
5%vs 11% avg
Jackson Moving & Storage has 5% negative reviews, below the Illinois average of 11%, and ranks #132 of 313 Illinois movers. A lower percentage is better.
- Reviews analyzed#124 of 313(worse than average)
194vs 376 avg
Jackson Moving & Storage has 194 reviews analyzed, below the Illinois average of 376, and ranks #124 of 313 Illinois movers.
| Metric | This moverJackson Moving & Storage | Illinois avg | Illinois rank | Difference |
|---|---|---|---|---|
| moveBuddha score#228 of 313 in Illinois | 3.30 | 3.69 | #228 of 313 | −0.39(worse than average) |
| Positive reviews#136 of 313 in Illinois | 94% | 89% | #136 of 313 | +5 pts(better than average) |
| Negative reviewsLower is better#132 of 313 in Illinois | 5% | 11% | #132 of 313 | −6 pts(better than average) |
| Reviews analyzed#124 of 313 in Illinois | 194 | 376 | #124 of 313 | −182(worse than average) |
Compared with 313 Illinois movers with moveBuddha profiles. Rank #1 is the best in Illinois.
Jackson Moving & Storage
3.30Naperville, IL
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Jackson Moving & Storage, then see how it compares with other top-rated movers in Naperville.
Compare prices side by side
See where Jackson Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Jackson Moving & Storage
3.30
Naperville, IL
Final verdict: Jackson Moving & Storage
Jackson Moving & Storage earns a 3.30/5 moveBuddha Score and ranks #4 among Naperville movers, with 94% positive feedback across 194 customer reviews.
Customers consistently praise its quick moving process and quick response times. It is best for customers prioritizing strong communication, careful handling of belongings, and reliable service experience.
The most common complaint is damage to items.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Jackson Moving & Storage
3.30
Naperville, IL
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Illinois moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Jackson Moving & Storage
- Phone
- (773) 687-0510
- Website
- jacksonmoving.com
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.