Jenkins & Key Moving & Storage review 2026 (Urbana, IL)
In business since 1955 · Updated
Jenkins & Key Moving & Storage, an Urbana, IL moving company, ranks #82 of 307 movers in Illinois, with a moveBuddha rating of 4.26/5.
87% of Jenkins & Key Moving & Storage's 31 verified customer reviews are positive. Customers most often praise its variety of services, while the most common complaint involves poor complaint handling.
In business since 1955, Jenkins & Key Moving & Storage holds active FMCSA registration (USDOT #70719) and operates 767 trucks. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Jenkins & Key Moving & Storage measures up
Across 31 reviews, Jenkins & Key Moving & Storage in Urbana, IL is rated 4.6/5 on Google (19 reviews) and 4.2/5 on Yelp (5 reviews), and has an A+ rating from the Better Business Bureau.
Jenkins & Key Moving & Storage ranks #82 out of 307 movers in Illinois with a moveBuddha Score of 4.26 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.26.
- Website
- 5.0
- Industry experience
- 4.7
- Brand
- 4.5
- Review quality
- 4.2
- Customer service
- 4.1
Google rating
Based on 19 reviews
Yelp rating
Based on 5 reviews
Better Business Bureau
Based on BBB profile
Is Jenkins & Key Moving & Storage moveBuddha Certified?
Jenkins & Key Moving & Storage is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Jenkins & Key Moving & Storage hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Jenkins & Key Moving & Storage?
Out of 31 verified reviews, 87% of customers left a positive review about Jenkins & Key Moving & Storage in Urbana, IL. 12.9% of reviews are negative. Jenkins & Key Moving & Storage has a 2% lower positive review percentage than the average Illinois moving company (87% vs the Illinois state average of 89%).
- Positive87.1%(27)
- Negative12.9%(4)
Based on 31 reviews across Google, Yelp, and other review sites.
What customers like about Jenkins & Key Moving & Storage
Variety of services
Customers liked having access to packing, storage, and specialty item handling all in one place with Jenkins & Key Moving & Storage.
Affordable rates
Many reviewers found Jenkins & Key Moving & Storage to be more budget-friendly than competitors without sacrificing quality.
Quick response times
Customer support at Jenkins & Key Moving & Storage was often noted for responding to questions or concerns almost immediately
Efficient service
Many customers praise Jenkins & Key Moving & Storage for completing moves smoothly and with minimal downtime.
Friendly and approachable staff
Many customers felt at ease working with the courteous and personable team at Jenkins & Key Moving & Storage.
What positive reviewers say
“Jenkins & Key provided an in-person estimate several hundred dollars below another option, with additional services included. The staff were great, nothing was broken, and the final price came in under the estimate.”
B.A. Davis-HoweVerified ReviewerGoogle“These guys stepped up and moved us quickly and efficiently, with great care to keep our belongings in good shape. They will definitely be my first call in the future.”
Shawn QuigleyVerified ReviewerGoogle“My experiences included getting a quote, loading, unloading, storage, and moving. The staff were kind, helpful, and efficient, with more than reasonable pricing.”
GoogleVerified Reviewer “The staff was prompt, polite, efficient, and friendly. We would gladly use their services again.”
GoogleVerified Reviewer “Jenkins and Key helped move our business and employees. Their pricing was considerably better than other quotes, sometimes less than half of competitors. Highly recommend.”
YelpVerified Reviewer
Most common complaints about Jenkins & Key Moving & Storage
Poor complaint handling
Customers expressed frustration over how slowly or dismissively their complaints were handled.
Unfriendly or rude staff
A few customers felt disrespected by curt or unhelpful movers or office staff.
Unexpected charges
Hidden fees or surprise costs caused dissatisfaction among some Jenkins & Key Moving & Storage clients.
What negative reviewers say
“The company placed me on a no-move list without informing me directly. A mover forgot the TV, and I felt this could have been handled in a professional manner.”
GoogleVerified Reviewer “Workers took at least twice as long to load and unload as any other move. The final cost exceeded the estimate despite a guarantee, and management handled payment poorly.”
GoogleVerified Reviewer “Bob Jenkins seemed rude during the estimate and was incredibly rude over the phone when I canceled. He asked if another company was cheaper, then grunted and said 'Whatever.'…”
YelpVerified Reviewer
Jenkins & Key Moving & Storage
4.26Urbana, ILSince 1955
Save more than 30% on average by comparing movers before you book.
Jenkins & Key Moving & Storage
4.26
Urbana, IL · Since 1955
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Jenkins & Key Moving & Storage, then see how it compares with other top-rated movers in Urbana.
Compare prices side by side
See where Jenkins & Key Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Jenkins & Key Moving & Storage offer?
Licensed under US DOT number 70719, Jenkins & Key Moving & Storage offers full-service moving, local moves, long-distance moves, and international moves.
Services offered
Is Jenkins & Key Moving & Storage licensed and insured?
Federally licensed, operating authority active
US DOT 70719 Check on SAFER
Verified against the FMCSA, not by moveBuddha
Yes, Jenkins & Key Moving & Storage is registered with the Federal Motor Carrier Safety Administration under US DOT number 70719, as WHEATON VAN LINES INC, and its operating status is currently active.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Jenkins & Key Moving & Storage holds. Ask for a certificate of insurance before you book.
- Registered legal name
- WHEATON VAN LINES INCThe entity behind the trading name, as filed with the FMCSA
- Doing business as
- WHEATON WORLD WIDE MOVINGTrade name on file with the FMCSA
- FMCSA safety rating
- SatisfactoryAssigned after a compliance review
- Trucks registered
- 767Power units reported to the FMCSA
- Miles driven
- 19,701,532Reported to the FMCSA for 2024
- Roadside inspections
- 0Recorded by the FMCSA
- FMCSA record last updated
- September 2026
How much does Jenkins & Key Moving & Storage cost?
Jenkins & Key Moving & Storage does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Illinois, you can expect to pay approximately $122/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Illinois moving companies similar to Jenkins & Key Moving & Storage typically bill the amounts below using a $122/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Jenkins & Key Moving & Storage is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Illinois moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Jenkins & Key Moving & Storage offer?
- Accepts
- Credit Cards
- Deposit
- Not listed, so ask
- Discounts
- SeniorMover’s own offer
Jenkins & Key Moving & Storage accepts credit cards. Deposit policies vary by mover, so ask whether one is required when you request a quote.
Jenkins & Key Moving & Storage also offers a senior discount. It also lists: Save $150 on your move; free used boxes; senior move specials. Ask what you qualify for and how much you could save before you book.
How Jenkins & Key Moving & Storage compares with other local movers
With a moveBuddha score of 4.26 out of 5, Jenkins & Key Moving & Storage places fourth when ranked against the four top-rated movers near Urbana, just behind Sappington & Sons Moving Inc and 0.12 points ahead of MI-Box Moving & Mobile Storage. At 31 reviews, Jenkins & Key Moving & Storage has fewer reviews than three of the four. Jenkins & Key Moving & Storage has a quote accuracy score higher than three of the four, but an industry experience score that trails three of the four.
The four highest-scoring nearby movers, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Federal CompaniesChampaign | 4.44 | 140 | 4.5 | 2.5 | A+ |
| 2 | TWO MEN AND A TRUCKChampaign | 4.38 | 650 | 4.6 | 2.7 | A+ |
| 3 | Sappington & Sons Moving IncTerre Haute | 4.28 | 94 | 4.4 | 4.0 | A+ |
| 4 | Jenkins & Key Moving & StorageThis mover · ranks #4 | 4.26 | 31 | 4.6 | 4.2 | A+ |
| 5 | MI-Box Moving & Mobile StorageDanville | 4.14 | 30 | 5.0 | 5.0 | — |
How does Jenkins & Key Moving & Storage compare to other Illinois movers?
- moveBuddha score#82 of 307(better than average)
4.26vs 3.70 avg
Jenkins & Key Moving & Storage scores 4.26, above the Illinois average of 3.70, and ranks #82 of 307 Illinois movers.
- Positive reviews#195 of 307(worse than average)
87%vs 89% avg
Jenkins & Key Moving & Storage has 87% positive reviews, below the Illinois average of 89%, and ranks #195 of 307 Illinois movers.
- Negative reviews#202 of 307(worse than average)
13%vs 11% avg
Jenkins & Key Moving & Storage has 13% negative reviews, above the Illinois average of 11%, and ranks #202 of 307 Illinois movers. A lower percentage is better.
- Reviews analyzed#223 of 307(worse than average)
31vs 378 avg
Jenkins & Key Moving & Storage has 31 reviews analyzed, below the Illinois average of 378, and ranks #223 of 307 Illinois movers.
- Yelp rating#33 of 307(better than average)
4.2vs 3.5 avg
Jenkins & Key Moving & Storage has a Yelp rating of 4.2, above the Illinois average of 3.5, and ranks #33 of 307 Illinois movers.
- Years in business#18 of 307(better than average)
71 yearsvs 32 years avg
Jenkins & Key Moving & Storage has been in business for 71 years, above the Illinois average of 32 years, and ranks #18 of 307 Illinois movers.
| Metric | This moverJenkins & Key Moving & Storage | Illinois avg | Illinois rank | Difference |
|---|---|---|---|---|
| moveBuddha score#82 of 307 in Illinois | 4.26 | 3.70 | #82 of 307 | +0.56(better than average) |
| Positive reviews#195 of 307 in Illinois | 87% | 89% | #195 of 307 | −2 pts(worse than average) |
| Negative reviewsLower is better#202 of 307 in Illinois | 13% | 11% | #202 of 307 | +2 pts(worse than average) |
| Reviews analyzed#223 of 307 in Illinois | 31 | 378 | #223 of 307 | −347(worse than average) |
| Yelp ratingBased on only 5 reviews#33 of 307 in Illinois | 4.2 | 3.5 | #33 of 307 | +0.7(better than average) |
| Years in business#18 of 307 in Illinois | 71 years | 32 years | #18 of 307 | +39(better than average) |
Compared with 307 Illinois movers with moveBuddha profiles. Rank #1 is the best in Illinois.
Jenkins & Key Moving & Storage
4.26Urbana, ILSince 1955
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Jenkins & Key Moving & Storage, then see how it compares with other top-rated movers in Urbana.
Compare prices side by side
See where Jenkins & Key Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Jenkins & Key Moving & Storage
4.26
Urbana, IL · Since 1955
Final verdict: Jenkins & Key Moving & Storage
Jenkins & Key Moving & Storage earns a 4.26/5 moveBuddha Score and ranks #82 among Illinois movers, with 87% positive feedback across 31 customer reviews.
Customers consistently praise its variety of services and affordable rates. It is best for customers prioritizing strong communication, crew professionalism, and reliable service experience.
With 767 trucks and a track record dating to 1955, it has more history than the average Illinois mover, and the most common complaint is poor complaint handling.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Jenkins & Key Moving & Storage
4.26
Urbana, IL · Since 1955
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Illinois moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Jenkins & Key Moving & Storage
- Phone
- (217) 367-6531
- Profiles
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.