Laser International review 2026 (Naperville, IL)
In business since 1996 · Updated
Laser International, a Naperville, IL moving company, ranks #106 of 307 movers in Illinois, with a moveBuddha rating of 3.80/5.
92% of Laser International's 436 verified customer reviews are positive. Customers most often praise its consistency and follow-up, while the most common complaint involves delayed arrival or delivery.
Laser International has been in business since 1996. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Laser International measures up
Across 436 reviews, Laser International in Naperville, IL has an A+ rating from the Better Business Bureau.
Laser International ranks #106 out of 307 movers in Illinois with a moveBuddha Score of 3.80 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 3.80.
- Review quality
- 4.0
- Customer service
- 3.6
- Industry experience
- 3.6
- Brand
- 3.0
- Website
- 3.0
Better Business Bureau
Based on BBB profile
Is Laser International moveBuddha Certified?
Laser International is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Laser International hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Laser International?
Out of 436 verified reviews, 92% of customers left a positive review about Laser International in Naperville, IL. 6.9% of reviews are negative and 1.6% are neutral. Laser International has a 3% higher positive review percentage than the average Illinois moving company (92% vs the Illinois state average of 89%).
- Positive91.5%(399)
- Neutral1.6%(7)
- Negative6.9%(30)
Based on 436 reviews across Google, Yelp, and other review sites.
What customers like about Laser International
Consistency and follow-up
Reviewers liked that Laser International stayed in touch before and after the move to ensure everything went smoothly.
Knowledgeable staff
Several reviewers pointed out that Laser International's crew answered questions confidently and provided useful advice.
Good communication
Reviewers frequently mention clear, consistent updates from Laser International throughout the moving process.
Organized packing
Laser International is often recognized for labeling boxes clearly and packing with structure and care.
Transparent pricing
Many reviewers felt confident booking with Laser International due to honest, upfront pricing and no surprise fees.
What positive reviewers say
“Adam answered every question promptly and clearly, stayed our consistent contact through pickup, shipping, customs, and delivery, then followed up after completion.”
Micah M.Verified ReviewerYelp“Service was great, with constant communication; pickup and delivery were faultless.”
Jeff LackmanVerified ReviewerGoogle“A dedicated contact guided us through the process, and the quote was competitive. The move passed without a hitch.”
Elizabeth M.Verified ReviewerYelp“They communicated clearly, stayed on time, and offered fair, transparent pricing with no surprises. Our belongings arrived on schedule and in great condition.”
Josu ZubizarretaVerified ReviewerGoogle“The pickup team made a detailed inventory and handled everything carefully. Three months later, delivery arrived complete with nothing broken.”
Yoran BrondsemaVerified ReviewerGoogle
What mixed reviewers say
“Mike B has been very good with communication and follow up. Hiccups along the way but will leave full review once items are back in possession.”
BrooksVerified ReviewerYelp“The company was easy to contact and work with thanks to Adam Kizner. Summer scheduling took several weeks, and missing items led to an unresolved insurance claim.”
Simone F.Verified ReviewerYelp“Laser and its subcontractors handled pickup and delivery carefully, with no damage and perfect timing. Gosselin lost paperwork and asked us to recreate it.”
Stan RiceVerified ReviewerGoogle“The packing crew secured and labeled everything, and pickup and delivery were efficient. My shipment arrived four weeks late, with unclear timing and a surprise volume increase.”
Somya BattaVerified ReviewerGoogle
Most common complaints about Laser International
Delayed arrival or delivery
Several reviewers experienced frustrating delays either on moving day or with final delivery.
Unexpected charges
Hidden fees or surprise costs caused dissatisfaction among some Laser International clients.
Lack of communication
Poor or inconsistent updates from Laser International left some customers feeling in the dark.
What negative reviewers say
“After we agreed on a quote, the partner took too long to provide details, then raised the price by $8,000. I felt my time was wasted and received little support.”
Crystina McDonoughVerified ReviewerGoogle“Once our shipment left, Peter stopped answering emails, causing customs delays and extra charges. The shipment volume changed unexpectedly, documents were lost, and damage claims received no response.”
Anne GrelierVerified ReviewerGoogle“Our shipment arrived six weeks late after the overseas partner announced a ten-week delay. Peter stopped responding, and we faced unexpected charges and a stressful lack of updates.”
FionaVerified ReviewerGoogle“The quote rose from $9,000 to over $16,000. Delivery took six months, and items arrived poorly packed, damaged, and incomplete, with little explanation for the added fees.”
James PinderVerified ReviewerGoogle“A six-to-nine-week estimate became six months. After payment, communication stopped, and we had to chase updates. A demurrage fee was added during the delay.”
Kelsey G.Verified ReviewerYelp
Laser International
3.80Naperville, ILSince 1996
Save more than 30% on average by comparing movers before you book.
Laser International
3.80
Naperville, IL · Since 1996
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Laser International, then see how it compares with other top-rated movers in Naperville.
Compare prices side by side
See where Laser International lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Laser International offer?
Laser International is a full-service international mover in Naperville, IL, listing 9 services on moveBuddha, including small moves, senior moves, and packing.
Services offered
Is Laser International licensed and insured?
moveBuddha holds no federal licensing record for Laser International in Naperville, IL. That is not the same as the company being unlicensed. Movers operating only within one state are licensed by that state rather than by the FMCSA.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Laser International holds. Ask for a certificate of insurance before you book.
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
How much does Laser International cost?
Laser International does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Illinois, you can expect to pay approximately $122/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home.
What similar movers typically bill for a local move
Full-service Illinois moving companies similar to Laser International typically bill the amounts below using a $122/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What payment options and discounts does Laser International offer?
- Accepts
- Credit Cards
- Deposit
- Not listed, so ask
Laser International accepts credit cards. Deposit policies vary by mover, so ask whether one is required when you request a quote.
How Laser International compares with the top 3 Naperville movers
With a moveBuddha score of 3.80 out of 5, Laser International trails the three top-scoring Naperville movers, 0.40 points behind College Hunks Hauling Junk & Moving. Laser International's score rests on 436 reviews, fewer than any of the three. Where Laser International falls behind is review quality, with the lowest review quality score in the group.
The three highest-scoring local movers near Naperville, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | TWO MEN AND A TRUCKNorth Aurora | 4.52 | 477 | 4.8 | 4.5 | A+ |
| 2 | USA Moving & StorageLincolnwood | 4.38 | 1,469 | — | 4.4 | A+ |
| 3 | College Hunks Hauling Junk & MovingNaperville | 4.20 | 1,789 | 4.9 | 3.5 | — |
| 4 | Laser InternationalThis mover · ranks #4 | 3.80 | 436 | — | — | A+ |
How does Laser International compare to other Illinois movers?
- moveBuddha score#106 of 307(better than average)
3.80vs 3.70 avg
Laser International scores 3.80, above the Illinois average of 3.70, and ranks #106 of 307 Illinois movers.
- Positive reviews#159 of 307(better than average)
92%vs 89% avg
Laser International has 92% positive reviews, above the Illinois average of 89%, and ranks #159 of 307 Illinois movers.
- Negative reviews#151 of 307(better than average)
7%vs 11% avg
Laser International has 7% negative reviews, below the Illinois average of 11%, and ranks #151 of 307 Illinois movers. A lower percentage is better.
- Reviews analyzed#71 of 307(better than average)
436vs 378 avg
Laser International has 436 reviews analyzed, above the Illinois average of 378, and ranks #71 of 307 Illinois movers.
- Years in business#38 of 307(worse than average)
30 yearsvs 32 years avg
Laser International has been in business for 30 years, below the Illinois average of 32 years, and ranks #38 of 307 Illinois movers.
| Metric | This moverLaser International | Illinois avg | Illinois rank | Difference |
|---|---|---|---|---|
| moveBuddha score#106 of 307 in Illinois | 3.80 | 3.70 | #106 of 307 | +0.10(better than average) |
| Positive reviews#159 of 307 in Illinois | 92% | 89% | #159 of 307 | +3 pts(better than average) |
| Negative reviewsLower is better#151 of 307 in Illinois | 7% | 11% | #151 of 307 | −4 pts(better than average) |
| Reviews analyzed#71 of 307 in Illinois | 436 | 378 | #71 of 307 | +58(better than average) |
| Years in business#38 of 307 in Illinois | 30 years | 32 years | #38 of 307 | −2(worse than average) |
Compared with 307 Illinois movers with moveBuddha profiles. Rank #1 is the best in Illinois.
Laser International
3.80Naperville, ILSince 1996
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Laser International, then see how it compares with other top-rated movers in Naperville.
Compare prices side by side
See where Laser International lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Laser International
3.80
Naperville, IL · Since 1996
Final verdict: Laser International
Laser International earns a 3.80/5 moveBuddha Score and ranks #4 among Naperville movers, with 92% positive feedback across 436 customer reviews.
Customers consistently praise its consistency and follow-up and knowledgeable staff. It is best for customers prioritizing strong communication, crew professionalism, and reliable service experience.
With a track record dating to 1996, it has less history than the average Illinois mover, and the most common complaint is delayed arrival or delivery.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Laser International
3.80
Naperville, IL · Since 1996
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Illinois moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Laser International
- Phone
- (800) 880-3086
- Website
- lasermoving.com
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.