Moving Depot USA review 2026 (Bensenville, IL)
Updated
Moving Depot USA, a Bensenville, IL moving company, ranks #256 of 307 movers in Illinois, with a moveBuddha rating of 3.30/5.
33% of Moving Depot USA's 139 verified customer reviews are positive. Customers most often praise its quick moving process, while the most common complaint involves damage to items. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Moving Depot USA measures up
Moving Depot USA ranks #256 out of 307 movers in Illinois with a moveBuddha Score of 3.30 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 3.30.
- Review quality
- 3.5
- Brand
- 3.0
- Website
- 3.0
- Customer service
- 3.0
- Industry experience
- 3.0
Is Moving Depot USA moveBuddha Certified?
Moving Depot USA is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Moving Depot USA hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Moving Depot USA?
Out of 139 verified reviews, 33% of customers left a positive review about Moving Depot USA in Bensenville, IL. 66.9% of reviews are negative. Moving Depot USA has a 56% lower positive review percentage than the average Illinois moving company (33% vs the Illinois state average of 89%).
- Positive33.1%(46)
- Negative66.9%(93)
Based on 139 reviews across Google, Yelp, and other review sites.
What customers like about Moving Depot USA
Quick moving process
The team at Moving Depot USA often gets the job done faster than expected, saving clients time.
Efficient service
Many customers praise Moving Depot USA for completing moves smoothly and with minimal downtime.
Helpful movers
Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
Careful handling
Belongings are treated with caution, and many customers report zero damage thanks to Moving Depot USA's attention to detail.
Friendly and approachable staff
Many customers felt at ease working with the courteous and personable team at Moving Depot USA.
What positive reviewers say
“Very efficient. Thoroughly wrapped, loaded, made sure it was all safe & secure.”
Shell DyresonVerified ReviewerGoogle“Amazing team of 3 guys who moved so much out of our house for our cross country move. We felt like things were being packaged super safely, they were friendly, fast efficient and would use them again!”
E NVerified ReviewerGoogle“Great service from start to finish. Very professional and handled my items with care and respect…”
Rob SilvaVerified ReviewerGoogle“Movers were very quick and kind! They wrapped up everything very easily and catered to all of my needs.”
Monaz EngineerVerified ReviewerGoogle“The best movers i ever had!! Professional packing, great customer service, the price was exactly how we agree on, no extra fees!”
יפעת אסףVerified ReviewerGoogle
Most common complaints about Moving Depot USA
Damage to items
Some customers reported that items were damaged during packing or loading.
Misplaced or lost items
In some cases, belongings went missing or were delivered to the wrong location.
Unexpected charges
Hidden fees or surprise costs caused dissatisfaction among some Moving Depot USA clients.
What negative reviewers say
“Consistent with other complaints, so much property damage upon delivery, which valued over $2k and they sent me a check for $75.”
Beverly CarterVerified ReviewerGoogle“This company lost thousands of dollars worth of my stuff and I cannot get an email or call back. Not only that but multiple items were damaged.”
Sierra SchlagerVerified ReviewerGoogle“He tried to charge me an additional $1k after we hit 500 sq ft (we were quoted at 533 sq ft) and gave us an ultimatum to pay through Venmo or he would offload our belongings.”
Justin ClarkeVerified ReviewerGoogle“Some good; some bad. We watched them load our stuff in the truck and watched as they dropped several boxes. When we unpacked at our new home, we found several broken glassware items.”
Ron SelquistVerified ReviewerGoogle“Arrived 34 days later. But my TV disappeared as well as a large box of tools/camping equipment.”
Brian NordstromVerified ReviewerGoogle
Moving Depot USA
3.30Bensenville, IL
Save more than 30% on average by comparing movers before you book.
Moving Depot USA
3.30
Bensenville, IL
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Moving Depot USA, then see how it compares with other top-rated movers in Bensenville.
Compare prices side by side
See where Moving Depot USA lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Is Moving Depot USA licensed and insured?
moveBuddha holds no federal licensing record for Moving Depot USA in Bensenville, IL. That is not the same as the company being unlicensed. Movers operating only within one state are licensed by that state rather than by the FMCSA.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Moving Depot USA holds. Ask for a certificate of insurance before you book.
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
How much does Moving Depot USA cost?
Moving Depot USA does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Illinois, you can expect to pay approximately $122/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home.
What similar movers typically bill for a local move
Full-service Illinois moving companies similar to Moving Depot USA typically bill the amounts below using a $122/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
How Moving Depot USA compares with other local movers
With a moveBuddha score of 3.30 out of 5, Moving Depot USA trails the five highest-scoring moving companies near Bensenville, 1.28 points behind MiniMoves Inc.. Moving Depot USA's score rests on 139 reviews, fewer than any of the five. Where Moving Depot USA falls behind is quote accuracy, with the lowest quote accuracy score in the group.
The five highest-scoring nearby movers, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | New City MovingChicago | 4.70 | 1,451 | 4.8 | 4.5 | — |
| 2 | STI Moving & Storage Inc.Skokie | 4.64 | 1,590 | 4.7 | 2.9 | A+ |
| 3 | Alliance Moving & StorageRolling Meadows | 4.64 | 896 | 4.8 | 3.8 | A+ |
| 4 | Good Move Movers, Inc.Elmhurst | 4.64 | 488 | 4.8 | 4.6 | A+ |
| 5 | MiniMoves Inc.Hillside | 4.58 | 516 | 4.4 | 3.0 | A+ |
| 6 | Moving Depot USAThis mover · ranks #6 | 3.30 | 139 | — | — | — |
How does Moving Depot USA compare to other Illinois movers?
- moveBuddha score#256 of 307(worse than average)
3.30vs 3.69 avg
Moving Depot USA scores 3.30, below the Illinois average of 3.69, and ranks #256 of 307 Illinois movers.
- Positive reviews#279 of 307(worse than average)
33%vs 89% avg
Moving Depot USA has 33% positive reviews, below the Illinois average of 89%, and ranks #279 of 307 Illinois movers.
- Negative reviews#279 of 307(worse than average)
67%vs 11% avg
Moving Depot USA has 67% negative reviews, above the Illinois average of 11%, and ranks #279 of 307 Illinois movers. A lower percentage is better.
- Reviews analyzed#151 of 307(worse than average)
139vs 376 avg
Moving Depot USA has 139 reviews analyzed, below the Illinois average of 376, and ranks #151 of 307 Illinois movers.
| Metric | This moverMoving Depot USA | Illinois avg | Illinois rank | Difference |
|---|---|---|---|---|
| moveBuddha score#256 of 307 in Illinois | 3.30 | 3.69 | #256 of 307 | −0.39(worse than average) |
| Positive reviews#279 of 307 in Illinois | 33% | 89% | #279 of 307 | −56 pts(worse than average) |
| Negative reviewsLower is better#279 of 307 in Illinois | 67% | 11% | #279 of 307 | +56 pts(worse than average) |
| Reviews analyzed#151 of 307 in Illinois | 139 | 376 | #151 of 307 | −237(worse than average) |
Compared with 307 Illinois movers with moveBuddha profiles. Rank #1 is the best in Illinois.
Moving Depot USA
3.30Bensenville, IL
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Moving Depot USA, then see how it compares with other top-rated movers in Bensenville.
Compare prices side by side
See where Moving Depot USA lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Moving Depot USA
3.30
Bensenville, IL
Final verdict: Moving Depot USA
Moving Depot USA earns a 3.30/5 moveBuddha Score and ranks #256 among Illinois movers, with 33% positive feedback across 139 customer reviews.
Customers consistently praise its quick moving process and efficient service. It is best for customers prioritizing crew professionalism, helpful crews, and reliable service experience.
The most common complaint is damage to items.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Moving Depot USA
3.30
Bensenville, IL
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Illinois moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Moving Depot USA
- Phone
- (866) 316-6918
- Website
- movingdepotusa.com
- Profiles
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.