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Murphy Family Movers review 2026 (St. Charles, IL)

In business since 2017 · Updated

Murphy Family Movers, a St. Charles, IL moving company, ranks #49 of 307 movers in Illinois, with a moveBuddha rating of 4.38/5.

95% of Murphy Family Movers' 314 verified customer reviews are positive. Customers most often praise its transparent pricing, while the most common complaint involves damage to items.

In business since 2017, Murphy Family Movers holds active FMCSA registration (USDOT #2965334) and operates 4 trucks. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.

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How Murphy Family Movers measures up

Across 314 reviews, Murphy Family Movers in St. Charles, IL is rated 4.9/5 on Google (176 reviews) and 4.7/5 on Yelp (101 reviews), and has an A+ rating from the Better Business Bureau.

Murphy Family Movers ranks #49 out of 307 movers in Illinois with a moveBuddha Score of 4.38 out of 5.

  • moveBuddha Score

    moveBuddha Score

    The moveBuddha Score is a single 0–5 rating that combines everything we know about a mover, so you can compare companies without cross-referencing a dozen review sites.

    It weighs customer service, quote accuracy, review quality, industry experience, website quality, brand strength, and ratings from Google, Yelp, and the Better Business Bureau.

    It is not a paid placement. Partners and non-partners are scored the same way.

  • Google rating

    Based on 176 reviews
  • Yelp rating

    Based on 101 reviews
  • Better Business Bureau

    Other names on file at BBB

    The Better Business Bureau also lists Murphy Family Movers as Murph's Trucking LLC.

    Businesses are often filed at BBB under a legal, parent-company, or former name rather than the one they trade under, so if you look Murphy Family Movers up on BBB, search for that name too.

    View the BBB profile

    Based on BBB profile
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Is Murphy Family Movers moveBuddha Certified?

Murphy Family Movers is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.

With a Certified mover, moveBuddha does the vetting for you and provides added protection. Murphy Family Movers hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.

What movebuddha certified movers offer

  • Up to $1,000 in added move coverage*. Extra protection for eligible moves.
  • Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
  • Dedicated moveBuddha support. Help through the move process.
  • Dispute mediation. moveBuddha steps in if issues arise.

Before you book, check:

  • USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
  • Insurance coverage. Ask for proof of liability and cargo insurance.
  • A written estimate. Binding or not-to-exceed, with every fee listed.
  • The claims process. Ask how damage claims are filed and how long they take.

* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified

** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.

What do customers say about Murphy Family Movers?

Out of 314 verified reviews, 95% of customers left a positive review about Murphy Family Movers in St. Charles, IL. 4.8% of reviews are negative. Murphy Family Movers has a 6% higher positive review percentage than the average Illinois moving company (95% vs the Illinois state average of 89%).

  • Positive95.2%(299)
  • Negative4.8%(15)

Based on 314 reviews across Google, Yelp, and other review sites.

What customers like about Murphy Family Movers

  • Transparent pricing

    Many reviewers felt confident booking with Murphy Family Movers due to honest, upfront pricing and no surprise fees.

  • Affordable rates

    Many reviewers found Murphy Family Movers to be more budget-friendly than competitors without sacrificing quality.

  • Flexibility

    Clients liked that Murphy Family Movers was willing to adjust schedules or accommodate last-minute changes.

  • Quick response times

    Customer support at Murphy Family Movers was often noted for responding to questions or concerns almost immediately

  • Good communication

    Reviewers frequently mention clear, consistent updates from Murphy Family Movers throughout the moving process.

What positive reviewers say

  • “The price quoted was the price I paid. No surprises. I paid almost EXACTLY HALF of what another company quoted for the same job.”

    carol dyrekVerified ReviewerGoogle
  • “Very communicative, and responsive. When the dates of our move shifted, they adjusted at the last minute, without hesitation. Their pricing was extremely reasonable, considerably less expensive than other companies I called.”

    Rebecca CampbellVerified ReviewerGoogle
  • “We were scheduled with another company that ghosted us. We were in a panic, then Murphy Family Movers came to our rescue at last minute on a very busy Friday. The gentlemen were efficient and very fast.”

    GoogleVerified Reviewer
  • “Everything that was communicated from start to finish is what our experience was. Prompt on the day to load up. Pricing was as quoted.”

    Keith LanzaraVerified ReviewerGoogle

Most common complaints about Murphy Family Movers

  • Damage to items

    Some customers reported that items were damaged during packing or loading.

  • Unexpected charges

    Hidden fees or surprise costs caused dissatisfaction among some Murphy Family Movers clients.

  • Inaccurate estimates

    Estimates from Murphy Family Movers were sometimes way off from what customers were ultimately billed.

What negative reviewers say

  • “Very sloppy job! Jack quoted us a firm price and then when they were done he had his employees come and say we need an extra thousand dollars. We have broken furniture, still missing items and things just thrown anywhere.”

    Gary DeanVerified ReviewerGoogle
  • “I was quoted a price and in the end the price was more expensive. The movers didn't wire my adjustable bed correctly or assemble the frame properly. They didn't handle my furniture with care.”

    GoogleVerified Reviewer
  • “Timely but damaged several pieces of furniture, including a desk and TV table where the doors are stuck. I donโ€™t think I will use them again.”

    GoogleVerified Reviewer
  • “The project was underscoped, leading the movers to get burnt out for the unload. Unloading took longer than loading, and I carried most of the boxes.”

    YelpVerified Reviewer

Murphy Family Movers

4.38St. Charles, ILSince 2017

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What services does Murphy Family Movers offer?

Murphy Family Movers offers full-service moving, local moves, and long-distance moves. It also provides international moves, commercial moves, and small moves.

Services offered

Is Murphy Family Movers licensed and insured?

Federally licensed, operating authority active

US DOT 2965334 Check on SAFER

Verified against the FMCSA, not by moveBuddha

Yes, Murphy Family Movers is registered with the Federal Motor Carrier Safety Administration under US DOT number 2965334, as MURPH'S TRUCKING LLC, and its operating status is currently active. It also holds a Illinois intrastate license, number 218566.

Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Murphy Family Movers holds. Ask for a certificate of insurance before you book.

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State license number
218566Issued by Illinois. Covers moves within the state, which the FMCSA does not
Registered legal name
MURPH'S TRUCKING LLCThe entity behind the trading name, as filed with the FMCSA
FMCSA safety rating
Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
Trucks registered
4Power units reported to the FMCSA
Miles driven
30,000Reported to the FMCSA for 2024
Roadside inspections
0Recorded by the FMCSA
FMCSA record last updated
July 2026

How much does Murphy Family Movers cost?

Murphy Family Movers does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Illinois, you can expect to pay approximately $122/hr. Total local-move costs from similar movers typically run $400โ€“$750 for a studio or 1-bedroom, $850โ€“$1,750 for a 2-3 bedroom, and $1,700โ€“$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500โ€“$7,500.

What similar movers typically bill for a local move

Full-service Illinois moving companies similar to Murphy Family Movers typically bill the amounts below using a $122/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.

Typical local move totals from similar movers
Home sizeTypical totalTime and crew
Studio / 1 bedroom$400โ€“$7503โ€“5 hours, 2 movers
2-3 bedrooms$850โ€“$1,7505โ€“8 hours, 2โ€“3 movers
4+ bedrooms$1,700โ€“$3,4008โ€“12 hours, 3โ€“4 movers

What similar movers typically bill for a long-distance move

Murphy Family Movers is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Illinois moving companies.

Typical long-distance move totals from similar movers
Home sizeDistanceTypical total
2-3 bedrooms500โ€“1,000 mi$4,500โ€“$7,500
4+ bedrooms500โ€“1,000 mi$7,000โ€“$11,500

What payment options and discounts does Murphy Family Movers offer?

Accepts
Credit Cards
Deposit
Not listed, so ask

Murphy Family Movers accepts credit cards. Deposit policies vary by mover, so ask whether one is required when you request a quote.

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How Murphy Family Movers compares with other local movers

With a moveBuddha score of 4.38 out of 5, Murphy Family Movers trails the five top-rated movers in the St. Charles area, just behind M.K. Movers Inc.. Where Murphy Family Movers falls behind is customer service, with the lowest customer service score in the group.

The five highest-scoring nearby movers, by moveBuddha score.

#MoverScoreReviews
1Alliance Moving & StorageRolling Meadows4.64896
2Good Move Movers, Inc.Elmhurst4.64488
3Mighty Moving & StorageBartlett4.62178
4TWO MEN AND A TRUCKNorth Aurora4.52477
5M.K. Movers Inc.Batavia4.42284
6Murphy Family MoversThis mover ยท ranks #64.38314

How does Murphy Family Movers compare to other Illinois movers?

  • moveBuddha score#49 of 307(better than average)

    4.38vs 3.69 avg

    Murphy Family Movers scores 4.38, above the Illinois average of 3.69, and ranks #49 of 307 Illinois movers.

  • Positive reviews#113 of 307(better than average)

    95%vs 89% avg

    Murphy Family Movers has 95% positive reviews, above the Illinois average of 89%, and ranks #113 of 307 Illinois movers.

  • Negative reviews#121 of 307(better than average)

    5%vs 11% avg

    Murphy Family Movers has 5% negative reviews, below the Illinois average of 11%, and ranks #121 of 307 Illinois movers. A lower percentage is better.

  • Reviews analyzed#88 of 307(worse than average)

    314vs 376 avg

    Murphy Family Movers has 314 reviews analyzed, below the Illinois average of 376, and ranks #88 of 307 Illinois movers.

  • Yelp rating#16 of 307(better than average)

    4.7vs 3.5 avg

    Murphy Family Movers has a Yelp rating of 4.7, above the Illinois average of 3.5, and ranks #16 of 307 Illinois movers.

  • Years in business#88 of 307(worse than average)

    9 yearsvs 32 years avg

    Murphy Family Movers has been in business for 9 years, below the Illinois average of 32 years, and ranks #88 of 307 Illinois movers.

MetricThis moverIllinois avg
moveBuddha score#49 of 307 in Illinois4.383.69
Positive reviews#113 of 307 in Illinois95%89%
Negative reviewsLower is better#121 of 307 in Illinois5%11%
Reviews analyzed#88 of 307 in Illinois314376
Yelp rating#16 of 307 in Illinois4.73.5
Years in business#88 of 307 in Illinois9 years32 years

Compared with 307 Illinois movers with moveBuddha profiles. Rank #1 is the best in Illinois.

Murphy Family Movers

4.38St. Charles, ILSince 2017

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Final verdict: Murphy Family Movers

Murphy Family Movers earns a 4.38/5 moveBuddha Score and ranks #49 among Illinois movers, with 95% positive feedback across 314 customer reviews.

Customers consistently praise its transparent pricing and affordable rates. It is best for customers prioritizing strong communication, helpful crews, and reliable service experience.

With 4 trucks and a track record dating to 2017, it has less history than the average Illinois mover, and the most common complaint is damage to items.

All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.

Murphy Family Movers

St. Charles, IL ยท Since 2017

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Why moveBuddha?

  • 30%+Average savings

    On average, moveBuddha users save more than 30% by comparing movers before booking.

    Calculate your Illinois moving cost 
  • $1,000Added move coverage*

    When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.

  • 1-on-1Dispute mediation

    If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.

* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.

How we score moving companies

Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.

  • Quotes & payment optionsWeighs most

    The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.

  • Online reputationMajor factor

    An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.

  • ServicesMajor factor

    The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.

  • Customer supportSupporting factor

    How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.

  • Review feedbackSupporting factor

    A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.

  • State availabilityMinor factor

    The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.

What the scores are built on

  • 4,500+Moving companies analyzed
  • 1M+Authenticated reviews
  • 25+Independent data sources
  • 1,000+Live price points a month
  • $0Paid for a ranking
  • MonthlyRefreshed and re-verified

Read the full scoring methodology

Written by

Ryan CarriganCo-founder, moveBuddha

Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.

Murphy Family Movers
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