New City Moving review 2026 (Bolingbrook, IL)
Updated
New City Moving, a Bolingbrook, IL moving company, ranks #132 of 307 movers in Illinois, with a moveBuddha rating of 3.42/5.
54% of New City Moving's 278 verified customer reviews are positive. Customers most often praise its quick moving process, while the most common complaint involves unprofessional behavior.
New City Moving holds active FMCSA registration (USDOT #4020807) and operates 1 truck. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How New City Moving measures up
New City Moving ranks #132 out of 307 movers in Illinois with a moveBuddha Score of 3.42 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 3.42.
- Review quality
- 3.5
- Brand
- 3.0
- Website
- 3.0
- Customer service
- 3.0
- Industry experience
- 3.0
Is New City Moving moveBuddha Certified?
New City Moving is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. New City Moving hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about New City Moving?
Out of 278 verified reviews, 54% of customers left a positive review about New City Moving in Bolingbrook, IL. 43.5% of reviews are negative and 2.5% are neutral. New City Moving has a 35% lower positive review percentage than the average Illinois moving company (54% vs the Illinois state average of 89%).
- Positive54%(150)
- Neutral2.5%(7)
- Negative43.5%(121)
Based on 278 reviews across Google, Yelp, and other review sites.
What customers like about New City Moving
Quick moving process
The team at New City Moving often gets the job done faster than expected, saving clients time.
Quick response times
Customer support at New City Moving was often noted for responding to questions or concerns almost immediately
Efficient service
Many customers praise New City Moving for completing moves smoothly and with minimal downtime.
Professional and polite staff
Customers say the New City Moving's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
Friendly and approachable staff
Many customers felt at ease working with the courteous and personable team at New City Moving.
What positive reviewers say
“Mathew and TK did everything all in one go super fast and efficient it was amazing! Definitely recommend this company and these guys did a very good job.👏…”
Danny WilsonVerified ReviewerGoogle“They were on time, very friendly and polite. They helped me get everything wrapped up correctly and moved from my apartment into my new townhome very nicely.”
Mary FlatleyVerified ReviewerGoogle“These folks are professional, accommodating, focused, and quick, all at a very fair cost. From the first person I spoke to, to the movers waving goodbye, these folks are top-notch.”
Barb MPCVerified ReviewerGoogle“Michael was very quick in providing me a detailed quote. Our Dream Team—Russell, Ronnie and Marvin—arrived on time and were very polite, professional and efficient!”
Ashley Ross CollinsVerified ReviewerGoogle
What mixed reviewers say
“Movers arrived within their time slot and worked efficiently. Several fragile items and a bookcase were damaged, and the final price was higher than estimated.”
Aubrey GranaVerified ReviewerGoogle“I booked by phone for my preferred date, but they later said they could not move me that day. Movers arrived without tools and left my bed disassembled. Service was fair to good.”
jerry gillespieVerified ReviewerGoogle“The movers were friendly and did a good job, but I was not told about the three-hour minimum. $350 for 15 minutes of work.”
Lara LaraVerified ReviewerGoogle“At 7:15 at night after regular communication we finally get word that our move was not going to happen. The crew was friendly and okay.”
Steven PryorVerified ReviewerGoogle
Most common complaints about New City Moving
Unprofessional behavior
Complaints included movers using foul language, showing up late, or acting inappropriately.
Broken promises
Customers noted instances where New City Moving failed to deliver on services that were initially guaranteed.
Unexpected charges
Hidden fees or surprise costs caused dissatisfaction among some New City Moving clients.
What negative reviewers say
“The night before my scheduled move in, I received a call saying my quote was no longer valid. I was told I would now be required to use 3 movers at $225 per hour instead.”
Alex DVerified ReviewerGoogle“The crew ultimately showed up at 7:30 after I was given a 12:00–3:30 window. I had to call repeatedly for updates and wasted almost eight hours waiting. The crew was courteous and efficient, but office communication was unacceptable.”
John GallagherVerified ReviewerGoogle“They broke my sister's $5,000 television and tried to convince us it was already broken; fresh glue was still on it. The leader also asked me to pay $45 per hour for side work.”
Ola MuarefVerified ReviewerGoogle“We were charged for extra packing materials even though most items were already boxed. We emailed to complain but received no response.”
Megan CollopyVerified ReviewerGoogle
New City Moving
3.42Bolingbrook, IL
Save more than 30% on average by comparing movers before you book.
New City Moving
3.42
Bolingbrook, IL
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from New City Moving, then see how it compares with other top-rated movers in Bolingbrook.
Compare prices side by side
See where New City Moving lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does New City Moving offer?
New City Moving offers full-service moving, local moves, and long-distance moves. It also provides international moves, commercial moves, and small moves.
Services offered
Is New City Moving licensed and insured?
Federally licensed, operating authority active
US DOT 4020807 Check on SAFER
Verified against the FMCSA, not by moveBuddha
Yes, New City Moving is registered with the Federal Motor Carrier Safety Administration under US DOT number 4020807, as WINDY CITY MOVING, and its operating status is currently active.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover New City Moving holds. Ask for a certificate of insurance before you book.
- Registered legal name
- WINDY CITY MOVINGThe entity behind the trading name, as filed with the FMCSA
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
- Trucks registered
- 1Power units reported to the FMCSA
- Miles driven
- 5,000Reported to the FMCSA for 2023
- Roadside inspections
- 0Recorded by the FMCSA
- FMCSA record last updated
- October 2026
How much does New City Moving cost?
New City Moving does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Illinois, you can expect to pay approximately $122/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Illinois moving companies similar to New City Moving typically bill the amounts below using a $122/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
New City Moving is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Illinois moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does New City Moving offer?
- Accepts
- Credit CardsCashMoney Orders
- Deposit
- Not listed, so ask
New City Moving accepts credit cards, cash, and money orders. Deposit policies vary by mover, so ask whether one is required when you request a quote.
How New City Moving compares with other local movers
With a moveBuddha score of 3.42 out of 5, New City Moving trails the five highest-scoring moving companies near Bolingbrook, 1.08 points behind TWO MEN AND A TRUCK. New City Moving has a quote accuracy score higher than four of the five, but the lowest review quality score.
The five highest-scoring nearby movers, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Good Move Movers, Inc.Elmhurst | 4.64 | 488 | 4.8 | 4.6 | A+ |
| 2 | MiniMoves Inc.Hillside | 4.58 | 516 | 4.4 | 3.0 | A+ |
| 3 | Amenity Moving & Storage, Inc.Plainfield | 4.52 | 213 | 5.0 | 4.8 | A+ |
| 4 | Del's Moving & StorageCountryside | 4.52 | 141 | 4.0 | 3.7 | B- |
| 5 | TWO MEN AND A TRUCKJoliet | 4.50 | 208 | 4.8 | 4.5 | A+ |
| 6 | New City MovingThis mover · ranks #6 | 3.42 | 278 | — | — | — |
How does New City Moving compare to other Illinois movers?
- moveBuddha score#132 of 307(worse than average)
3.42vs 3.70 avg
New City Moving scores 3.42, below the Illinois average of 3.70, and ranks #132 of 307 Illinois movers.
- Positive reviews#270 of 307(worse than average)
54%vs 89% avg
New City Moving has 54% positive reviews, below the Illinois average of 89%, and ranks #270 of 307 Illinois movers.
- Negative reviews#270 of 307(worse than average)
44%vs 11% avg
New City Moving has 44% negative reviews, above the Illinois average of 11%, and ranks #270 of 307 Illinois movers. A lower percentage is better.
- Reviews analyzed#99 of 307(worse than average)
278vs 378 avg
New City Moving has 278 reviews analyzed, below the Illinois average of 378, and ranks #99 of 307 Illinois movers.
| Metric | This moverNew City Moving | Illinois avg | Illinois rank | Difference |
|---|---|---|---|---|
| moveBuddha score#132 of 307 in Illinois | 3.42 | 3.70 | #132 of 307 | −0.28(worse than average) |
| Positive reviews#270 of 307 in Illinois | 54% | 89% | #270 of 307 | −35 pts(worse than average) |
| Negative reviewsLower is better#270 of 307 in Illinois | 44% | 11% | #270 of 307 | +33 pts(worse than average) |
| Reviews analyzed#99 of 307 in Illinois | 278 | 378 | #99 of 307 | −100(worse than average) |
Compared with 307 Illinois movers with moveBuddha profiles. Rank #1 is the best in Illinois.
New City Moving
3.42Bolingbrook, IL
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from New City Moving, then see how it compares with other top-rated movers in Bolingbrook.
Compare prices side by side
See where New City Moving lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
New City Moving
3.42
Bolingbrook, IL
Final verdict: New City Moving
New City Moving earns a 3.42/5 moveBuddha Score and ranks #132 among Illinois movers, with 54% positive feedback across 278 customer reviews.
Customers consistently praise its quick moving process and quick response times. It is best for customers prioritizing strong communication, crew professionalism, and reliable service experience.
It operates 1 truck. The most common complaint is unprofessional behavior.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
New City Moving
3.42
Bolingbrook, IL
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Illinois moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.