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Smooth Move Relocation Services review 2026 (Cincinnati, OH)

In business since 2001 · Updated

Smooth Move Relocation Services, a Cincinnati, OH moving company, ranks #6 of 282 movers in Ohio, with a moveBuddha rating of 4.58/5. It is one of the 10 top-ranked movers in Ohio.

96% of Smooth Move Relocation Services' 630 verified customer reviews are positive. Customers most often praise its affordable rates, while the most common complaint involves damage to items.

In business since 2001, Smooth Move Relocation Services holds active FMCSA registration (USDOT #1878284) and operates 1 truck. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.

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How Smooth Move Relocation Services measures up

Across 630 reviews, Smooth Move Relocation Services in Cincinnati, OH is rated 4.9/5 on Google (520 reviews) and 2.7/5 on Yelp (12 reviews), and has an A+ rating from the Better Business Bureau.

Smooth Move Relocation Services ranks #6 out of 282 movers in Ohio with a moveBuddha Score of 4.58 out of 5.

  • moveBuddha Score

    moveBuddha Score

    The moveBuddha Score is a single 0–5 rating that combines everything we know about a mover, so you can compare companies without cross-referencing a dozen review sites.

    It weighs customer service, quote accuracy, review quality, industry experience, website quality, brand strength, and ratings from Google, Yelp, and the Better Business Bureau.

    It is not a paid placement. Partners and non-partners are scored the same way.

  • Google rating

    Based on 520 reviews
  • Yelp rating

    Why does the Yelp score look different?

    Smooth Move Relocation Services has a 2.7 rating on Yelp across 12 reviews, noticeably lower than its 4.9 on Google (520 reviews) and its A+ rating at the BBB.

    Yelp volume is low, so a small number of negative reviews has an outsized effect.

    We weight the much larger Google sample more heavily, but flag the Yelp score transparently so you can judge for yourself.

    If you’re comparing movers, get a free Smooth Move Relocation Services quote and see how their price and responsiveness feel in practice.

    Based on 12 reviews
  • Better Business Bureau

    Based on BBB profile
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Is Smooth Move Relocation Services moveBuddha Certified?

Smooth Move Relocation Services is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.

With a Certified mover, moveBuddha does the vetting for you and provides added protection. Smooth Move Relocation Services hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.

What movebuddha certified movers offer

  • Up to $1,000 in added move coverage*. Extra protection for eligible moves.
  • Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
  • Dedicated moveBuddha support. Help through the move process.
  • Dispute mediation. moveBuddha steps in if issues arise.

Before you book, check:

  • USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
  • Insurance coverage. Ask for proof of liability and cargo insurance.
  • A written estimate. Binding or not-to-exceed, with every fee listed.
  • The claims process. Ask how damage claims are filed and how long they take.

* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified

** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.

What do customers say about Smooth Move Relocation Services?

Out of 630 verified reviews, 96% of customers left a positive review about Smooth Move Relocation Services in Cincinnati, OH. 3.3% of reviews are negative and 0.3% are neutral. Smooth Move Relocation Services has a 6% higher positive review percentage than the average Ohio moving company (96% vs the Ohio state average of 90%).

  • Positive96.3%(607)
  • Neutral0.3%(2)
  • Negative3.3%(21)

Based on 630 reviews across Google, Yelp, and other review sites.

What customers like about Smooth Move Relocation Services

  • Affordable rates

    Many reviewers found Smooth Move Relocation Services to be more budget-friendly than competitors without sacrificing quality.

  • Flexibility

    Clients liked that Smooth Move Relocation Services was willing to adjust schedules or accommodate last-minute changes.

  • Quick response times

    Customer support at Smooth Move Relocation Services was often noted for responding to questions or concerns almost immediately

  • Quick moving process

    The team at Smooth Move Relocation Services often gets the job done faster than expected, saving clients time.

  • Efficient service

    Many customers praise Smooth Move Relocation Services for completing moves smoothly and with minimal downtime.

What positive reviewers say

  • “I like how fast they did there job it only took 2 hours to get the job done..”

    miguel recinosVerified ReviewerGoogle
  • “The scheduling and the move itself were quick and efficient with no damages. I thought the pricing was fair and reasonable.”

    Sarah BeckVerified ReviewerGoogle
  • “I would highly recommend using this company for your move! They have very reasonable prices, very flexible with the date you need, excellent communication, very careful with your belongings, fast and super friendly!!”

    Kelly โ€œkelly100proofโ€ MullinsVerified ReviewerGoogle
  • “Tony with Smooth Move responded promptly and didnโ€™t play a numbers game with me. We got the move scheduled and the crew arrived promptly at 8am. They had us in our place within the next 2 hours. Professional and fast.”

    GoogleVerified Reviewer

What mixed reviewers say

  • “My move was late without a call, then they canceled because my boxes were not closed. Two Men & a Truck arrived two hours later and charged less.”

    Donna BrottVerified ReviewerGoogle
  • “Tonyโ€™s workers were courteous and hardworking, but I felt taken advantage of when the 2-hour-40-minute move was billed as three hours. Repeated requests for a cost breakdown went unanswered.”

    Jane ThompsonVerified ReviewerGoogle

Most common complaints about Smooth Move Relocation Services

  • Damage to items

    Some customers reported that items were damaged during packing or loading.

  • Lack of communication

    Poor or inconsistent updates from Smooth Move Relocation Services left some customers feeling in the dark.

  • Broken promises

    Customers noted instances where Smooth Move Relocation Services failed to deliver on services that were initially guaranteed.

What negative reviewers say

  • “never responds to emailsโ€ฆ”

    krishnajith sudhakaranVerified ReviewerGoogle
  • “Several pieces of furniture were nicked, steps were damaged, and deep scratches were left on railings. I contacted the owner and received no response.”

    Betsy DeMatteoVerified ReviewerGoogle
  • “We were told we could receive a refund, but after requesting one, the company never sent it, even after we waited a week.”

    Holly SmithVerified ReviewerGoogle
  • “We had several containers busted. Our dryer was broken, and my antique hutch was damaged. I did like the boys who were working, but I would not use them again.”

    D CVerified ReviewerGoogle

Smooth Move Relocation Services

4.58Cincinnati, OHSince 2001

Save more than 30% on average by comparing movers before you book.

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What services does Smooth Move Relocation Services offer?

Smooth Move Relocation Services offers full-service moving, labor-only loading help, and local moves. It also provides long-distance moves, commercial moves, and small moves.

Services offered

Is Smooth Move Relocation Services licensed and insured?

Federally licensed, operating authority active

US DOT 1878284 Check on SAFER

Verified against the FMCSA, not by moveBuddha

Yes, Smooth Move Relocation Services is registered with the Federal Motor Carrier Safety Administration under US DOT number 1878284, as SMOOTH MOVE RELOCATION SERVICES LLC, and its operating status is currently active. It also holds a Ohio intrastate license, number 00604903.

Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Smooth Move Relocation Services holds. Ask for a certificate of insurance before you book.

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State license number
00604903Issued by Ohio. Covers moves within the state, which the FMCSA does not
Registered legal name
SMOOTH MOVE RELOCATION SERVICES LLCThe entity behind the trading name, as filed with the FMCSA
FMCSA safety rating
Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
Trucks registered
1Power units reported to the FMCSA
Miles driven
35,000Reported to the FMCSA for 2024
Roadside inspections
0Recorded by the FMCSA
FMCSA record last updated
May 2026

How much does Smooth Move Relocation Services cost?

Smooth Move Relocation Services does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Ohio, you can expect to pay approximately $130/hr. Total local-move costs from similar movers typically run $400โ€“$750 for a studio or 1-bedroom, $850โ€“$1,750 for a 2-3 bedroom, and $1,700โ€“$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500โ€“$7,500.

What similar movers typically bill for a local move

Full-service Ohio moving companies similar to Smooth Move Relocation Services typically bill the amounts below using a $130/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.

Typical local move totals from similar movers
Home sizeTypical totalTime and crew
Studio / 1 bedroom$400โ€“$7503โ€“5 hours, 2 movers
2-3 bedrooms$850โ€“$1,7505โ€“8 hours, 2โ€“3 movers
4+ bedrooms$1,700โ€“$3,4008โ€“12 hours, 3โ€“4 movers

What similar movers typically bill for a long-distance move

Smooth Move Relocation Services is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Ohio moving companies.

Typical long-distance move totals from similar movers
Home sizeDistanceTypical total
2-3 bedrooms500โ€“1,000 mi$4,500โ€“$7,500
4+ bedrooms500โ€“1,000 mi$7,000โ€“$11,500

What payment options and discounts does Smooth Move Relocation Services offer?

Accepts
No credit cards
Deposit
Not listed, so ask
Discounts
Mover’s own offer

Smooth Move Relocation Services does not list any accepted payment methods on moveBuddha. Confirm how they take payment before moving day. Deposit policies vary by mover, so ask whether one is required when you request a quote.

Smooth Move Relocation Services also offers discounts on request. It also lists: Free regular and in-home estimates; free written estimates are also offered. Ask what you qualify for and how much you could save before you book.

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How Smooth Move Relocation Services compares with the top 4 Cincinnati movers

Smooth Move Relocation Services outscores all of the four top-scoring Cincinnati movers with a moveBuddha score of 4.58 out of 5, 0.14 points ahead of TWO MEN AND A TRUCK. Smooth Move Relocation Services stands out with a quote accuracy score higher than three of the four.

The four highest-scoring local movers near Cincinnati, by moveBuddha score.

#MoverScoreReviews
1Smooth Move Relocation ServicesThis mover ยท ranks #14.58630
2TWO MEN AND A TRUCKCincinnati4.441,039
3Clark and Sons MovingCincinnati4.44833
4Black Tie MovingCincinnati4.3627
5Bellhop MovingCincinnati4.28269

How does Smooth Move Relocation Services compare to other Ohio movers?

  • moveBuddha score#6 of 282(better than average)

    4.58vs 3.72 avg

    Smooth Move Relocation Services scores 4.58, above the Ohio average of 3.72, and ranks #6 of 282 Ohio movers.

  • Positive reviews#71 of 282(better than average)

    96%vs 90% avg

    Smooth Move Relocation Services has 96% positive reviews, above the Ohio average of 90%, and ranks #71 of 282 Ohio movers.

  • Negative reviews#74 of 282(better than average)

    3%vs 10% avg

    Smooth Move Relocation Services has 3% negative reviews, below the Ohio average of 10%, and ranks #74 of 282 Ohio movers. A lower percentage is better.

  • Reviews analyzed#39 of 282(better than average)

    630vs 403 avg

    Smooth Move Relocation Services has 630 reviews analyzed, above the Ohio average of 403, and ranks #39 of 282 Ohio movers.

  • Yelp rating#72 of 282(worse than average)

    2.7vs 3.3 avg

    Smooth Move Relocation Services has a Yelp rating of 2.7, below the Ohio average of 3.3, and ranks #72 of 282 Ohio movers.

  • Years in business#55 of 282(worse than average)

    25 yearsvs 34 years avg

    Smooth Move Relocation Services has been in business for 25 years, below the Ohio average of 34 years, and ranks #55 of 282 Ohio movers.

MetricThis moverOhio avg
moveBuddha score#6 of 282 in Ohio4.583.72
Positive reviews#71 of 282 in Ohio96%90%
Negative reviewsLower is better#74 of 282 in Ohio3%10%
Reviews analyzed#39 of 282 in Ohio630403
Yelp ratingBased on only 12 reviews#72 of 282 in Ohio2.73.3
Years in business#55 of 282 in Ohio25 years34 years

Compared with 282 Ohio movers with moveBuddha profiles. Rank #1 is the best in Ohio.

Smooth Move Relocation Services

4.58Cincinnati, OHSince 2001

Save more than 30% on average by comparing movers before you book.

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Final verdict: Smooth Move Relocation Services

Smooth Move Relocation Services earns a 4.58/5 moveBuddha Score and ranks #1 among Cincinnati movers, with 96% positive feedback across 630 customer reviews.

Customers consistently praise its affordable rates and flexibility. It is best for customers prioritizing strong communication, helpful crews, and reliable service experience.

With 1 truck and a track record dating to 2001, it has less history than the average Ohio mover, and the most common complaint is damage to items.

All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.

Smooth Move Relocation Services

Cincinnati, OH ยท Since 2001

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Why moveBuddha?

  • 30%+Average savings

    On average, moveBuddha users save more than 30% by comparing movers before booking.

    Calculate your Ohio moving cost 
  • $1,000Added move coverage*

    When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.

  • 1-on-1Dispute mediation

    If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.

* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.

How we score moving companies

Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.

  • Quotes & payment optionsWeighs most

    The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.

  • Online reputationMajor factor

    An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.

  • ServicesMajor factor

    The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.

  • Customer supportSupporting factor

    How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.

  • Review feedbackSupporting factor

    A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.

  • State availabilityMinor factor

    The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.

What the scores are built on

  • 4,500+Moving companies analyzed
  • 1M+Authenticated reviews
  • 25+Independent data sources
  • 1,000+Live price points a month
  • $0Paid for a ranking
  • MonthlyRefreshed and re-verified

Read the full scoring methodology

Written by

Ryan CarriganCo-founder, moveBuddha

Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.

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