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Boston Best Rate Movers review 2026 (Waltham, MA)

In business since 2005 · Updated

Boston Best Rate Movers, a Waltham, MA moving company, ranks #1 of 299 movers in Massachusetts, with a moveBuddha rating of 4.72/5.

95% of Boston Best Rate Movers' 1,369 verified customer reviews are positive. Customers most often praise its affordable rates, while the most common complaint involves unexpected charges.

In business since 2005, Boston Best Rate Movers holds active FMCSA registration (USDOT #1718049) and operates 6 trucks. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.

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How Boston Best Rate Movers measures up

Across 1,369 reviews, Boston Best Rate Movers in Waltham, MA is rated 4.7/5 on Google (530 reviews) and 4.7/5 on Yelp (27 reviews), and has an A+ rating from the Better Business Bureau.

Boston Best Rate Movers ranks #1 out of 299 movers in Massachusetts with a moveBuddha Score of 4.72 out of 5.

  • moveBuddha Score

    moveBuddha Score

    The moveBuddha Score is a single 0–5 rating that combines everything we know about a mover, so you can compare companies without cross-referencing a dozen review sites.

    It weighs customer service, quote accuracy, review quality, industry experience, website quality, brand strength, and ratings from Google, Yelp, and the Better Business Bureau.

    It is not a paid placement. Partners and non-partners are scored the same way.

  • Google rating

    Based on 530 reviews
  • Yelp rating

    Based on 27 reviews
  • Better Business Bureau

    Other names on file at BBB

    The Better Business Bureau also lists Boston Best Rate Movers as Flat Rate Moving & Storage, Inc..

    Businesses are often filed at BBB under a legal, parent-company, or former name rather than the one they trade under, so if you look Boston Best Rate Movers up on BBB, search for that name too.

    View the BBB profile

    Based on BBB profile
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Is Boston Best Rate Movers moveBuddha Certified?

Boston Best Rate Movers is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.

With a Certified mover, moveBuddha does the vetting for you and provides added protection. Boston Best Rate Movers hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.

What movebuddha certified movers offer

  • Up to $1,000 in added move coverage*. Extra protection for eligible moves.
  • Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
  • Dedicated moveBuddha support. Help through the move process.
  • Dispute mediation. moveBuddha steps in if issues arise.

Before you book, check:

  • USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
  • Insurance coverage. Ask for proof of liability and cargo insurance.
  • A written estimate. Binding or not-to-exceed, with every fee listed.
  • The claims process. Ask how damage claims are filed and how long they take.

* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified

** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.

What do customers say about Boston Best Rate Movers?

Out of 1,369 verified reviews, 95% of customers left a positive review about Boston Best Rate Movers in Waltham, MA. 3.9% of reviews are negative and 0.7% are neutral. Boston Best Rate Movers has a 5% higher positive review percentage than the average Massachusetts moving company (95% vs the Massachusetts state average of 90%).

  • Positive95.3%(1,305)
  • Neutral0.7%(10)
  • Negative3.9%(53)

Based on 1,369 reviews across Google, Yelp, and other review sites.

What customers like about Boston Best Rate Movers

  • Affordable rates

    Many reviewers found Boston Best Rate Movers to be more budget-friendly than competitors without sacrificing quality.

  • Quick moving process

    The team at Boston Best Rate Movers often gets the job done faster than expected, saving clients time.

  • Quick response times

    Customer support at Boston Best Rate Movers was often noted for responding to questions or concerns almost immediately

  • Efficient service

    Many customers praise Boston Best Rate Movers for completing moves smoothly and with minimal downtime.

  • Flexibility

    Clients liked that Boston Best Rate Movers was willing to adjust schedules or accommodate last-minute changes.

What positive reviewers say

  • “Awesome moving company! Affordable and efficient and very easy process to set up a reservation. Would recommend 100%!”

    Kimberly CamosciVerified ReviewerGoogle
  • “The moving portal was helpful, and customer service answered text questions almost immediately. Juan and his team were efficient, communicative, and respectful with my things.”

    Libby CarloVerified ReviewerGoogle
  • “I used Boston Best Rate to move a sofa from Boston to Waltham. They accommodated a last-minute request and specific time constraints, delivered promptly, and were flexible with the three-hour minimum.”

    Colin GillisVerified ReviewerGoogle
  • “This company gave me a comprehensive quote, came in under it, and provided polite, professional, friendly, and efficient service. Extremely impressed.”

    Deidra BradleyVerified ReviewerGoogle
  • “The movers were incredibly speedy and flexible when my new entrance was blocked. They adjusted quickly without losing time, and the move was very affordable.”

    Laura HolzwasserVerified ReviewerGoogle

What mixed reviewers say

  • “The movers were amazing and respectful, but an extra office-to-office hour was added without notice. Customer service responded rudely when I questioned the charge.”

    Mackenzie Waters BSN RN LNC CRCVerified ReviewerGoogle
  • “The crew worked hard and moved a two-bedroom apartment up three flights. Unrecorded breaks increased the bill, but customer service refunded one hour after I complained.”

    Steven CrissVerified ReviewerGoogle
  • “The crew worked hard and packed fragile furniture carefully, but supplies cost extra and the bed was not reassembled correctly. Items were placed around, rather than on, basement shelves.”

    a dexVerified ReviewerGoogle

Most common complaints about Boston Best Rate Movers

  • Unexpected charges

    Hidden fees or surprise costs caused dissatisfaction among some Boston Best Rate Movers clients.

  • Damage to items

    Some customers reported that items were damaged during packing or loading.

  • Unprofessional behavior

    Complaints included movers using foul language, showing up late, or acting inappropriately.

What negative reviewers say

  • “They changed the rate at the last minute when I was ready to pay. The final amount was almost double the original estimate, although my requested service had not changed.”

    Liliarta VisionsVerified ReviewerGoogle
  • “They damaged my most expensive piece, a glass table, and a baby gate. The company agreed to replace the table, but I received a runaround; replacement took four months.”

    Elizabeth AVerified ReviewerGoogle
  • “My 65-inch Samsung TV was damaged. The quote was $600โ€“$900, but I paid $2,000. They offered only $30 for the damage claim.”

    Chris TveterVerified ReviewerGoogle
  • “My dresser was damaged. When I reported it, a move specialist texted from a random number saying they did not cause the damage. That response was very unprofessional.”

    Isabel BakerVerified ReviewerGoogle

Boston Best Rate Movers

4.72Waltham, MASince 2005

Save more than 30% on average by comparing movers before you book.

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What services does Boston Best Rate Movers offer?

Boston Best Rate Movers covers moving (local moves and long-distance moves), packing (unpacking and fragile-only packing), and storage (climate-controlled storage).

Services offered

Is Boston Best Rate Movers licensed and insured?

Federally licensed, operating authority active

US DOT 1718049 Check on SAFER

Verified against the FMCSA, not by moveBuddha

Yes, Boston Best Rate Movers is registered with the Federal Motor Carrier Safety Administration under US DOT number 1718049, as FLAT RATE MOVING AND STORAGE INC, and its operating status is currently active. It also holds a Massachusetts intrastate license, number 31391.

Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Boston Best Rate Movers holds. Ask for a certificate of insurance before you book.

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State license number
31391Issued by Massachusetts. Covers moves within the state, which the FMCSA does not
Registered legal name
FLAT RATE MOVING AND STORAGE INCThe entity behind the trading name, as filed with the FMCSA
FMCSA safety rating
Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
Trucks registered
6Power units reported to the FMCSA
Miles driven
30Reported to the FMCSA for 2024
Roadside inspections
0Recorded by the FMCSA
FMCSA record last updated
October 2026

How much does Boston Best Rate Movers cost?

Boston Best Rate Movers lists an hourly rate of $149, above the Massachusetts average of $129/hr. At that rate, a studio or 1-bedroom move (3โ€“5 hours with 2 movers) would come to about $450โ€“$750. Larger homes need more movers and hours: totals from similar movers typically run $850โ€“$1,750 for a 2-3 bedroom, and $1,700โ€“$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500โ€“$7,500.

What similar movers typically bill for a local move

Full-service Massachusetts moving companies similar to Boston Best Rate Movers typically bill the amounts below using a $129/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.

Typical local move totals from similar movers
Home sizeTypical totalTime and crew
Studio / 1 bedroom$400โ€“$7503โ€“5 hours, 2 movers
2-3 bedrooms$850โ€“$1,7505โ€“8 hours, 2โ€“3 movers
4+ bedrooms$1,700โ€“$3,4008โ€“12 hours, 3โ€“4 movers

What similar movers typically bill for a long-distance move

Boston Best Rate Movers is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Massachusetts moving companies.

Typical long-distance move totals from similar movers
Home sizeDistanceTypical total
2-3 bedrooms500โ€“1,000 mi$4,500โ€“$7,500
4+ bedrooms500โ€“1,000 mi$7,000โ€“$11,500

What payment options and discounts does Boston Best Rate Movers offer?

Accepts
Credit CardsCash
Deposit
Not listed, so ask
Discounts
Mover’s own offer

Boston Best Rate Movers accepts credit cards and cash. Deposit policies vary by mover, so ask whether one is required when you request a quote.

Boston Best Rate Movers also offers discounts on request. It also lists: 5% discount for cash payments; off-peak discount-tier rates. Credit card payments incur a 5% convenience fee. Ask what you qualify for and how much you could save before you book.

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How Boston Best Rate Movers compares with the top 4 Waltham movers

Boston Best Rate Movers outscores all of the four highest-scoring Waltham moving companies with a moveBuddha score of 4.72 out of 5, 0.22 points ahead of Flash Moving. Boston Best Rate Movers has more reviews than any of them, at 1,369. Boston Best Rate Movers stands out with the highest brand score in the group.

The four highest-scoring local movers near Waltham, by moveBuddha score.

#MoverScoreReviews
1Boston Best Rate MoversThis mover ยท ranks #14.721,369
2Flash MovingWaltham4.50899
3Lexel Moving & StorageWaltham4.50399
4Charles River MoversWaltham4.44113
5Aviv Moving & StorageWaltham4.36217

How does Boston Best Rate Movers compare to other Massachusetts movers?

  • moveBuddha score#1 of 299(better than average)

    4.72vs 3.73 avg

    Boston Best Rate Movers scores 4.72, above the Massachusetts average of 3.73, and ranks #1 of 299 Massachusetts movers.

  • Positive reviews#128 of 299(better than average)

    95%vs 90% avg

    Boston Best Rate Movers has 95% positive reviews, above the Massachusetts average of 90%, and ranks #128 of 299 Massachusetts movers.

  • Negative reviews#126 of 299(better than average)

    4%vs 9% avg

    Boston Best Rate Movers has 4% negative reviews, below the Massachusetts average of 9%, and ranks #126 of 299 Massachusetts movers. A lower percentage is better.

  • Reviews analyzed#8 of 299(better than average)

    1,369vs 245 avg

    Boston Best Rate Movers has 1,369 reviews analyzed, above the Massachusetts average of 245, and ranks #8 of 299 Massachusetts movers.

  • Yelp rating#24 of 299(better than average)

    4.7vs 3.9 avg

    Boston Best Rate Movers has a Yelp rating of 4.7, above the Massachusetts average of 3.9, and ranks #24 of 299 Massachusetts movers.

  • Years in business#50 of 299(worse than average)

    21 yearsvs 26 years avg

    Boston Best Rate Movers has been in business for 21 years, below the Massachusetts average of 26 years, and ranks #50 of 299 Massachusetts movers.

MetricThis moverMassachusetts avg
moveBuddha score#1 of 299 in Massachusetts4.723.73
Positive reviews#128 of 299 in Massachusetts95%90%
Negative reviewsLower is better#126 of 299 in Massachusetts4%9%
Reviews analyzed#8 of 299 in Massachusetts1,369245
Yelp ratingBased on only 27 reviews#24 of 299 in Massachusetts4.73.9
Years in business#50 of 299 in Massachusetts21 years26 years

Compared with 299 Massachusetts movers with moveBuddha profiles. Rank #1 is the best in Massachusetts.

Boston Best Rate Movers

4.72Waltham, MASince 2005

Save more than 30% on average by comparing movers before you book.

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Final verdict: Boston Best Rate Movers

Boston Best Rate Movers earns a 4.72/5 moveBuddha Score and ranks #1 among Waltham movers, with 95% positive feedback across 1,369 customer reviews.

Customers consistently praise its affordable rates and quick moving process. It is best for customers prioritizing strong communication, helpful crews, and reliable service experience.

With 6 trucks and a track record dating to 2005, it has less history than the average Massachusetts mover, and the most common complaint is unexpected charges.

All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.

Boston Best Rate Movers

Waltham, MA ยท Since 2005

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Why moveBuddha?

  • 30%+Average savings

    On average, moveBuddha users save more than 30% by comparing movers before booking.

    Calculate your Massachusetts moving cost 
  • $1,000Added move coverage*

    When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.

  • 1-on-1Dispute mediation

    If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.

* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.

How we score moving companies

Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.

  • Quotes & payment optionsWeighs most

    The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.

  • Online reputationMajor factor

    An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.

  • ServicesMajor factor

    The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.

  • Customer supportSupporting factor

    How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.

  • Review feedbackSupporting factor

    A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.

  • State availabilityMinor factor

    The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.

What the scores are built on

  • 4,500+Moving companies analyzed
  • 1M+Authenticated reviews
  • 25+Independent data sources
  • 1,000+Live price points a month
  • $0Paid for a ranking
  • MonthlyRefreshed and re-verified

Read the full scoring methodology

Written by

Ryan CarriganCo-founder, moveBuddha

Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.

Boston Best Rate Movers
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