Cratos Moving review 2026 (Chestnut Hill, MA)
Updated
Cratos Moving, a Chestnut Hill, MA moving company, ranks #111 of 299 movers in Massachusetts, with a moveBuddha rating of 3.94/5.
98% of Cratos Moving's 110 verified customer reviews are positive. Customers most often praise its affordable rates, while the most common complaint involves broken promises. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Cratos Moving measures up
Across 110 reviews, Cratos Moving in Chestnut Hill, MA is rated 4.9/5 on Google (79 reviews) and 5/5 on Yelp (2 reviews).
Cratos Moving ranks #111 out of 299 movers in Massachusetts with a moveBuddha Score of 3.94 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 3.94.
- Brand
- 4.5
- Industry experience
- 4.1
- Website
- 4.0
- Review quality
- 3.8
- Customer service
- 3.6
Google rating
Based on 79 reviews
Yelp rating
Based on 2 reviews
Is Cratos Moving moveBuddha Certified?
Cratos Moving is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Cratos Moving hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Cratos Moving?
Out of 110 verified reviews, 98% of customers left a positive review about Cratos Moving in Chestnut Hill, MA. 1.8% of reviews are negative. Cratos Moving has a 8% higher positive review percentage than the average Massachusetts moving company (98% vs the Massachusetts state average of 90%).
- Positive98.2%(108)
- Negative1.8%(2)
Based on 110 reviews across Google, Yelp, and other review sites.
What customers like about Cratos Moving
Affordable rates
Many reviewers found Cratos Moving to be more budget-friendly than competitors without sacrificing quality.
Special handling available
Cratos Moving earned praise for offering specialized care for delicate or oversized items.
Organized packing
Cratos Moving is often recognized for labeling boxes clearly and packing with structure and care.
Flexibility
Clients liked that Cratos Moving was willing to adjust schedules or accommodate last-minute changes.
Efficient service
Many customers praise Cratos Moving for completing moves smoothly and with minimal downtime.
What positive reviewers say
“I have moved with Cratos Moving three times now, and I am pleased to say that each time has been a pleasure. The movers are courteous and efficient, and the prices are very affordable.”
GoogleVerified Reviewer “They could pack everything for me and transport it on the agreed date. I liked that they used high-quality boxes. They very professionally grouped my goods and distributed them in boxes. Besides, they duly signed every package.”
GoogleVerified Reviewer “I needed to move the piano. During the move, the movers wrapped the piano in special capes, and after loading it into the truck, they additionally strengthened it. In general, the team worked harmoniously and with good speed.”
GoogleVerified Reviewer “With the Crew's assistance, we were able to schedule Cratos Moving with only a 24-hour notice. They were really helpful and went above and beyond to be kind and patient.”
GoogleVerified Reviewer “They were neat, clean, and very careful. All of the team did an incredible job today! Punctual, organised, fast, and honest service. I would use their services again.”
GoogleVerified Reviewer
Most common complaints about Cratos Moving
Broken promises
Customers noted instances where Cratos Moving failed to deliver on services that were initially guaranteed.
Unreliable timing
Customers reported inconsistent scheduling and lack of punctuality from Cratos Moving.
What negative reviewers say
“DO NOT do business with these movers. I received a quote, confirmed the move by phone, and they never showed up. I received no call, email, or text that morning. Very unprofessional.”
GoogleVerified Reviewer “DO NOT do business with these movers. I received a quote, confirmed the move by phone, and they never showed up. I received no call, email, or text that morning. Very unprofessional.”
GoogleVerified Reviewer
Cratos Moving
3.94Chestnut Hill, MA
Save more than 30% on average by comparing movers before you book.
Cratos Moving
3.94
Chestnut Hill, MA
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Cratos Moving, then see how it compares with other top-rated movers in Chestnut Hill.
Compare prices side by side
See where Cratos Moving lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Cratos Moving offer?
Cratos Moving offers full-service moving, labor-only loading help, and local moves. It also provides long-distance moves, commercial moves, and small moves.
Services offered
Is Cratos Moving licensed and insured?
moveBuddha holds no federal licensing record for Cratos Moving in Chestnut Hill, MA. That is not the same as the company being unlicensed. Movers operating only within one state are licensed by that state rather than by the FMCSA.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Cratos Moving holds. Ask for a certificate of insurance before you book.
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
How much does Cratos Moving cost?
Cratos Moving lists an hourly rate of $99, below the Massachusetts average of $129/hr. At that rate, a studio or 1-bedroom move (3–5 hours with 2 movers) would come to about $300–$500. Larger homes need more movers and hours: totals from similar movers typically run $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Massachusetts moving companies similar to Cratos Moving typically bill the amounts below using a $129/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Cratos Moving offers interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Massachusetts moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Cratos Moving offer?
- Accepts
- Credit CardsCash
- Deposit
- Not listed, so ask
- Discounts
- Mover’s own offer
Cratos Moving accepts credit cards and cash. Deposit policies vary by mover, so ask whether one is required when you request a quote.
Cratos Moving also offers discounts on request. It also lists: 3% off the bill when payment is made in cash; $30 discount on orders over $450. Ask what you qualify for and how much you could save before you book.
How does Cratos Moving compare to other Massachusetts movers?
- moveBuddha score#111 of 299(better than average)
3.94vs 3.73 avg
Cratos Moving scores 3.94, above the Massachusetts average of 3.73, and ranks #111 of 299 Massachusetts movers.
- Positive reviews#79 of 299(better than average)
98%vs 90% avg
Cratos Moving has 98% positive reviews, above the Massachusetts average of 90%, and ranks #79 of 299 Massachusetts movers.
- Negative reviews#90 of 299(better than average)
2%vs 9% avg
Cratos Moving has 2% negative reviews, below the Massachusetts average of 9%, and ranks #90 of 299 Massachusetts movers. A lower percentage is better.
- Reviews analyzed#125 of 299(worse than average)
110vs 245 avg
Cratos Moving has 110 reviews analyzed, below the Massachusetts average of 245, and ranks #125 of 299 Massachusetts movers.
- Yelp rating#2 of 299(better than average)
5.0vs 3.9 avg
Cratos Moving has a Yelp rating of 5.0, above the Massachusetts average of 3.9, and ranks #2 of 299 Massachusetts movers.
| Metric | This moverCratos Moving | Massachusetts avg | Massachusetts rank | Difference |
|---|---|---|---|---|
| moveBuddha score#111 of 299 in Massachusetts | 3.94 | 3.73 | #111 of 299 | +0.21(better than average) |
| Positive reviews#79 of 299 in Massachusetts | 98% | 90% | #79 of 299 | +8 pts(better than average) |
| Negative reviewsLower is better#90 of 299 in Massachusetts | 2% | 9% | #90 of 299 | −7 pts(better than average) |
| Reviews analyzed#125 of 299 in Massachusetts | 110 | 245 | #125 of 299 | −135(worse than average) |
| Yelp ratingBased on only 2 reviews#2 of 299 in Massachusetts | 5.0 | 3.9 | #2 of 299 | +1.1(better than average) |
Compared with 299 Massachusetts movers with moveBuddha profiles. Rank #1 is the best in Massachusetts.
Cratos Moving
3.94Chestnut Hill, MA
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Cratos Moving, then see how it compares with other top-rated movers in Chestnut Hill.
Compare prices side by side
See where Cratos Moving lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Cratos Moving
3.94
Chestnut Hill, MA
Final verdict: Cratos Moving
Cratos Moving earns a 3.94/5 moveBuddha Score and ranks #111 among Massachusetts movers, with 98% positive feedback across 110 customer reviews.
Customers consistently praise its affordable rates and special handling. It is best for customers prioritizing helpful crews, careful handling of belongings, and reliable service experience.
The most common complaint is broken promises.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Cratos Moving
3.94
Chestnut Hill, MA
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Massachusetts moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Cratos Moving
- Phone
- (617) 467-8742
- Website
- cratosmoving.com
- Profiles
Helpful Massachusetts moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.