Five Stars Movers review 2026 (Newton, MA)
In business since 2005 · Updated
Five Stars Movers, a Newton, MA moving company, ranks #16 of 299 movers in Massachusetts, with a moveBuddha rating of 4.52/5.
74% of Five Stars Movers' 395 verified customer reviews are positive. Customers most often praise its affordable rates, while the most common complaint involves delayed arrival or delivery.
Five Stars Movers has been in business since 2005. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Five Stars Movers measures up
Across 395 reviews, Five Stars Movers in Newton, MA is rated 4.3/5 on Google (278 reviews) and 2.6/5 on Yelp (92 reviews), and has an A+ rating from the Better Business Bureau.
Five Stars Movers ranks #16 out of 299 movers in Massachusetts with a moveBuddha Score of 4.52 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.52.
- Website
- 5.0
- Industry experience
- 5.0
- Customer service
- 4.7
- Brand
- 4.5
- Review quality
- 4.2
Google rating
Based on 278 reviews
Yelp rating
Based on 92 reviews
Better Business Bureau
Based on BBB profile
Is Five Stars Movers moveBuddha Certified?
Five Stars Movers is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Five Stars Movers hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Five Stars Movers?
Out of 395 verified reviews, 74% of customers left a positive review about Five Stars Movers in Newton, MA. 24.3% of reviews are negative and 1.5% are neutral. Five Stars Movers has a 16% lower positive review percentage than the average Massachusetts moving company (74% vs the Massachusetts state average of 90%).
- Positive74.2%(293)
- Neutral1.5%(6)
- Negative24.3%(96)
Based on 395 reviews across Google, Yelp, and other review sites.
What customers like about Five Stars Movers
Affordable rates
Many reviewers found Five Stars Movers to be more budget-friendly than competitors without sacrificing quality.
Flexibility
Clients liked that Five Stars Movers was willing to adjust schedules or accommodate last-minute changes.
Quick moving process
The team at Five Stars Movers often gets the job done faster than expected, saving clients time.
Efficient service
Many customers praise Five Stars Movers for completing moves smoothly and with minimal downtime.
Quick response times
Customer support at Five Stars Movers was often noted for responding to questions or concerns almost immediately
What positive reviewers say
“Had a great experience with Five Star Movers--they were the most affordable option for my move (by a few hundred) and they did a great job.”
GoogleVerified Reviewer “We recently worked with Five Star Movers -the team did an amazing job. They were able to accommodate our schedule in an emergency and continued to be flexible and supportive when our situation changed multiple times.”
GoogleVerified Reviewer “They were very professional, on time, and fast!”
GoogleVerified Reviewer “Responds quickly and helps out in emergency situations.”
GoogleVerified Reviewer
What mixed reviewers say
“Pick-Up in MA was on-time and the moving crew were good guys. Price was actually $1000 over quoted price once the items were loaded onto the truck.”
GoogleVerified Reviewer “They are inexpensive given the quality of the move, as long as you are willing to have your stuff arrive between 1-2 weeks.”
YelpVerified Reviewer “They don't include packing materials in their estimate so budget 10% extra for that.”
YelpVerified Reviewer
Most common complaints about Five Stars Movers
Delayed arrival or delivery
Several reviewers experienced frustrating delays either on moving day or with final delivery.
Damage to items
Some customers reported that items were damaged during packing or loading.
Unexpected charges
Hidden fees or surprise costs caused dissatisfaction among some Five Stars Movers clients.
What negative reviewers say
“The moving crew itself was great, friendly and efficient! However, I was charged over 300 dollars more than what my receipt said, and the office team took days to fix it.”
GoogleVerified Reviewer “The pickup went great. The movers showed up on time, were professional, and loaded everything promptly; however, our furniture was picked up 11 days ago and we have not heard from them since.”
GoogleVerified Reviewer “Wrapped our flatscreen TV in a blanket instead of properly (in a box), and smashed the screen against other items in the truck.”
Cara MunnisVerified ReviewerGoogle“Beware, went back and forth to coordinate the move, guys showed up without enough communication and they charged us $500 for missed appointment.”
A. MajekodunmiVerified ReviewerGoogle
Five Stars Movers
4.52Newton, MASince 2005
Save more than 30% on average by comparing movers before you book.
Five Stars Movers
4.52
Newton, MA · Since 2005
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Five Stars Movers, then see how it compares with other top-rated movers in Newton.
Compare prices side by side
See where Five Stars Movers lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Five Stars Movers offer?
Five Stars Movers is a full-service local and long-distance mover in Newton, MA, listing 18 services on moveBuddha, including small moves, senior moves, and packing.
Services offered
Is Five Stars Movers licensed and insured?
Registered with the FMCSA
US DOT 1362673. Operating status is not on this profile. Check on SAFER
Verified against the FMCSA, not by moveBuddha
Five Stars Movers is registered with the Federal Motor Carrier Safety Administration under US DOT number 1362673. It also holds a Massachusetts intrastate license, number 31179.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Five Stars Movers holds. Ask for a certificate of insurance before you book.
- State license number
- 31179Issued by Massachusetts. Covers moves within the state, which the FMCSA does not
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
How much does Five Stars Movers cost?
Five Stars Movers does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Massachusetts, you can expect to pay approximately $129/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Massachusetts moving companies similar to Five Stars Movers typically bill the amounts below using a $129/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Five Stars Movers offers interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Massachusetts moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Five Stars Movers offer?
- Accepts
- Credit CardsCash
- Deposit
- Not listed, so ask
- Discounts
- MilitaryMover’s own offer
Five Stars Movers accepts credit cards and cash. Deposit policies vary by mover, so ask whether one is required when you request a quote.
Five Stars Movers also offers a military discount. It also lists: Discounts are offered for first responders and healthcare workers; seasonal promotions are also mentioned. Ask what you qualify for and how much you could save before you book.
How Five Stars Movers compares with the top 3 Newton movers
With a moveBuddha score of 4.52 out of 5, Five Stars Movers places second when ranked against the three top-scoring Newton movers, just behind Anton's Movers and just ahead of Anton's Moving Company. Five Stars Movers has the highest industry experience score in the group, but the lowest review quality score.
The three highest-scoring local movers near Newton, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Anton's MoversNewton | 4.56 | 272 | 4.8 | 4.4 | A+ |
| 2 | Five Stars MoversThis mover · ranks #2 | 4.52 | 395 | 4.3 | 2.6 | A+ |
| 3 | Anton's Moving CompanyNewton | 4.48 | 837 | 4.8 | 4.4 | A+ |
| 4 | Brave MoversNewton | 4.38 | 249 | 5.0 | 4.9 | A+ |
How does Five Stars Movers compare to other Massachusetts movers?
- moveBuddha score#16 of 299(better than average)
4.52vs 3.73 avg
Five Stars Movers scores 4.52, above the Massachusetts average of 3.73, and ranks #16 of 299 Massachusetts movers.
- Positive reviews#239 of 299(worse than average)
74%vs 90% avg
Five Stars Movers has 74% positive reviews, below the Massachusetts average of 90%, and ranks #239 of 299 Massachusetts movers.
- Negative reviews#239 of 299(worse than average)
24%vs 9% avg
Five Stars Movers has 24% negative reviews, above the Massachusetts average of 9%, and ranks #239 of 299 Massachusetts movers. A lower percentage is better.
- Reviews analyzed#47 of 299(better than average)
395vs 245 avg
Five Stars Movers has 395 reviews analyzed, above the Massachusetts average of 245, and ranks #47 of 299 Massachusetts movers.
- Yelp rating#92 of 299(worse than average)
2.6vs 3.9 avg
Five Stars Movers has a Yelp rating of 2.6, below the Massachusetts average of 3.9, and ranks #92 of 299 Massachusetts movers.
- Years in business#53 of 299(worse than average)
21 yearsvs 26 years avg
Five Stars Movers has been in business for 21 years, below the Massachusetts average of 26 years, and ranks #53 of 299 Massachusetts movers.
| Metric | This moverFive Stars Movers | Massachusetts avg | Massachusetts rank | Difference |
|---|---|---|---|---|
| moveBuddha score#16 of 299 in Massachusetts | 4.52 | 3.73 | #16 of 299 | +0.79(better than average) |
| Positive reviews#239 of 299 in Massachusetts | 74% | 90% | #239 of 299 | −16 pts(worse than average) |
| Negative reviewsLower is better#239 of 299 in Massachusetts | 24% | 9% | #239 of 299 | +15 pts(worse than average) |
| Reviews analyzed#47 of 299 in Massachusetts | 395 | 245 | #47 of 299 | +150(better than average) |
| Yelp rating#92 of 299 in Massachusetts | 2.6 | 3.9 | #92 of 299 | −1.3(worse than average) |
| Years in business#53 of 299 in Massachusetts | 21 years | 26 years | #53 of 299 | −5(worse than average) |
Compared with 299 Massachusetts movers with moveBuddha profiles. Rank #1 is the best in Massachusetts.
Five Stars Movers
4.52Newton, MASince 2005
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Five Stars Movers, then see how it compares with other top-rated movers in Newton.
Compare prices side by side
See where Five Stars Movers lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Five Stars Movers
4.52
Newton, MA · Since 2005
Final verdict: Five Stars Movers
Five Stars Movers earns a 4.52/5 moveBuddha Score and ranks #2 among Newton movers, with 74% positive feedback across 395 customer reviews.
Customers consistently praise its affordable rates and flexibility. It is best for customers prioritizing strong communication, helpful crews, and reliable service experience.
With a track record dating to 2005, it has less history than the average Massachusetts mover, and the most common complaint is delayed arrival or delivery.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Five Stars Movers
4.52
Newton, MA · Since 2005
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Massachusetts moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Five Stars Movers
- Phone
- (617) 787-2800
- Website
- fivestarsmovers.com
Helpful Massachusetts moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.