Lexel Moving & Storage review 2026 (Waltham, MA)
In business since 2015 · Updated
Lexel Moving & Storage, a Waltham, MA moving company, ranks #50 of 295 movers in Massachusetts, with a moveBuddha rating of 4.38/5.
92% of Lexel Moving & Storage's 517 verified customer reviews are positive. Customers most often praise its affordable rates, while the most common complaint involves delayed arrival or delivery.
Lexel Moving & Storage has been in business since 2015. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Lexel Moving & Storage measures up
Across 517 reviews, Lexel Moving & Storage in Waltham, MA is rated 4.8/5 on Google (297 reviews) and 4.5/5 on Yelp (234 reviews), and has an A+ rating from the Better Business Bureau.
Lexel Moving & Storage ranks #50 out of 295 movers in Massachusetts with a moveBuddha Score of 4.38 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.38.
- Website
- 5.0
- Industry experience
- 5.0
- Brand
- 4.5
- Review quality
- 4.2
- Customer service
- 4.1
Google rating
Based on 297 reviews
Yelp rating
Based on 234 reviews
Better Business Bureau
Based on BBB profile
Is Lexel Moving & Storage moveBuddha Certified?
Lexel Moving & Storage is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Lexel Moving & Storage hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Lexel Moving & Storage?
Out of 517 verified reviews, 92% of customers left a positive review about Lexel Moving & Storage in Waltham, MA. 7.5% of reviews are negative and 1% are neutral. Lexel Moving & Storage has a 2% higher positive review percentage than the average Massachusetts moving company (92% vs the Massachusetts state average of 90%).
- Positive91.5%(473)
- Neutral1%(5)
- Negative7.5%(39)
Based on 517 reviews across Google, Yelp, and other review sites.
What customers like about Lexel Moving & Storage
Affordable rates
Many reviewers found Lexel Moving & Storage to be more budget-friendly than competitors without sacrificing quality.
Flexibility
Clients liked that Lexel Moving & Storage was willing to adjust schedules or accommodate last-minute changes.
Good communication
Reviewers frequently mention clear, consistent updates from Lexel Moving & Storage throughout the moving process.
Consistency and follow-up
Reviewers liked that Lexel Moving & Storage stayed in touch before and after the move to ensure everything went smoothly.
Respectful of property
Customers appreciated how carefully Lexel Moving & Storage's team maneuvered furniture through tight spaces without damaging walls or floors.
What positive reviewers say
“Super efficient and kind team. Price is extremely reasonable for a job well done. Flexible and considerate! Would definitely use this company again.”
YelpVerified Reviewer “Great communication all around. They were on time and courteous, and their original quote was the lowest of four local companies.”
YelpVerified Reviewer “The movers were very careful with old, precious objects, worked a 12-hour day, and stayed pleasant throughout.”
YelpVerified Reviewer “I have used Lexel for many moves. Every time, the movers were dependable, friendly, accommodating, and careful; Alex communicated quickly, and next-day service was available.”
YelpVerified Reviewer
What mixed reviewers say
“Booking was easy and the online estimate was quick. Only two of three movers arrived late and tired, but they were great; Lexel discounted the rate by $20 per hour.”
YelpVerified Reviewer “The movers handled my furniture quickly, carefully, and efficiently, but I was charged for a three-hour minimum that was not explained during the quote.”
YelpVerified Reviewer “Communication was good at first, but an armoire was left behind and follow-up scheduling was not flexible. The company later followed up to resolve the issue.”
YelpVerified Reviewer “The truck arrived on time, but it could not fit all our items. Wine glasses were shattered and furniture and floors were scratched; the manager offered $150 for the damage.”
YelpVerified Reviewer “The final cost exceeded the quote by more than $1,000. One mover did most of the work after others failed to arrive, but he worked outstandingly.”
Shay DavisVerified ReviewerGoogle
Most common complaints about Lexel Moving & Storage
Delayed arrival or delivery
Several reviewers experienced frustrating delays either on moving day or with final delivery.
Damage to items
Some customers reported that items were damaged during packing or loading.
Unexpected charges
Hidden fees or surprise costs caused dissatisfaction among some Lexel Moving & Storage clients.
What negative reviewers say
“The pickup window was noon to 3 p.m., but the movers arrived around 9:30 p.m. after repeated calls and little communication. We ultimately found another company.”
YelpVerified Reviewer “The mattress bag was ripped, the mattress stained with oil, and a custom headboard was cut with a box cutter. After two weeks without a callback, the company offered a small insurance payment.”
Karen RomansVerified ReviewerGoogle“I was quoted a certain price for a small move, but the mover added $65 to the total.”
Steve GavrillesVerified ReviewerGoogle“I was quoted $475-$575 for a one-bedroom move, but the final bill was $1,300. I provided the full list of items and am still waiting for a response about the difference.”
YelpVerified Reviewer
Lexel Moving & Storage
4.38Waltham, MASince 2015
Save more than 30% on average by comparing movers before you book.
Lexel Moving & Storage
4.38
Waltham, MA · Since 2015
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Lexel Moving & Storage, then see how it compares with other top-rated movers in Waltham.
Compare prices side by side
See where Lexel Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Lexel Moving & Storage offer?
Lexel Moving & Storage offers full-service moving, local moves, long-distance moves, and commercial moves, with hourly rates from $99.
Services offered
Is Lexel Moving & Storage licensed and insured?
Registered with the FMCSA
US DOT 2570768. Operating status is not on this profile. Check on SAFER
Verified against the FMCSA, not by moveBuddha
Lexel Moving & Storage is registered with the Federal Motor Carrier Safety Administration under US DOT number 2570768. It also holds a Massachusetts intrastate license, number 31750.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Lexel Moving & Storage holds. Ask for a certificate of insurance before you book.
- State license number
- 31750Issued by Massachusetts. Covers moves within the state, which the FMCSA does not
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
How much does Lexel Moving & Storage cost?
Lexel Moving & Storage lists an hourly rate of $99, below the Massachusetts average of $129/hr. At that rate, a studio or 1-bedroom move (3–5 hours with 2 movers) would come to about $300–$500. Larger homes need more movers and hours: totals from similar movers typically run $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Massachusetts moving companies similar to Lexel Moving & Storage typically bill the amounts below using a $129/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Lexel Moving & Storage offers interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Massachusetts moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Lexel Moving & Storage offer?
- Accepts
- Credit CardsCashCryptocurrency
- Deposit
- Required to book
- Discounts
- MilitaryMover’s own offer
Lexel Moving & Storage accepts credit cards, cash, and cryptocurrency. A deposit is required to book. Lexel Moving & Storage's terms: A small deposit is required to secure the moving date and time.
Lexel Moving & Storage also offers a military discount. It also lists: Seasonal moving discounts and flat-rate offers for moves to and from Martha’s Vineyard and Nantucket Island. Ask what you qualify for and how much you could save before you book.
How Lexel Moving & Storage compares with the top 4 Waltham movers
With a moveBuddha score of 4.38 out of 5, Lexel Moving & Storage places fourth when ranked against the four highest-scoring Waltham moving companies, 0.06 points behind Charles River Movers and just ahead of Aviv Moving & Storage. At 517 reviews, Lexel Moving & Storage has more reviews than three of the four. Lexel Moving & Storage has a website score higher than three of the four, but a review quality score that trails three of the four.
The four highest-scoring local movers near Waltham, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Flash MovingWaltham | 4.50 | 899 | 5.0 | 4.6 | A+ |
| 2 | Lexel Moving & StorageWaltham | 4.50 | 399 | 4.8 | 4.5 | A+ |
| 3 | Charles River MoversWaltham | 4.44 | 113 | 4.3 | 3.7 | A+ |
| 4 | Lexel Moving & StorageThis mover · ranks #4 | 4.38 | 517 | 4.8 | 4.5 | A+ |
| 5 | Aviv Moving & StorageWaltham | 4.36 | 217 | 4.5 | 3.5 | A+ |
How does Lexel Moving & Storage compare to other Massachusetts movers?
- moveBuddha score#50 of 295(better than average)
4.38vs 3.74 avg
Lexel Moving & Storage scores 4.38, above the Massachusetts average of 3.74, and ranks #50 of 295 Massachusetts movers.
- Positive reviews#159 of 295(better than average)
92%vs 90% avg
Lexel Moving & Storage has 92% positive reviews, above the Massachusetts average of 90%, and ranks #159 of 295 Massachusetts movers.
- Negative reviews#162 of 295(level with average)
8%vs 8% avg
Lexel Moving & Storage has 8% negative reviews, in line with the Massachusetts average of 8%, and ranks #162 of 295 Massachusetts movers. A lower percentage is better.
- Reviews analyzed#30 of 295(better than average)
517vs 248 avg
Lexel Moving & Storage has 517 reviews analyzed, above the Massachusetts average of 248, and ranks #30 of 295 Massachusetts movers.
- Yelp rating#37 of 295(better than average)
4.5vs 3.9 avg
Lexel Moving & Storage has a Yelp rating of 4.5, above the Massachusetts average of 3.9, and ranks #37 of 295 Massachusetts movers.
- Years in business#88 of 295(worse than average)
11 yearsvs 26 years avg
Lexel Moving & Storage has been in business for 11 years, below the Massachusetts average of 26 years, and ranks #88 of 295 Massachusetts movers.
| Metric | This moverLexel Moving & Storage | Massachusetts avg | Massachusetts rank | Difference |
|---|---|---|---|---|
| moveBuddha score#50 of 295 in Massachusetts | 4.38 | 3.74 | #50 of 295 | +0.64(better than average) |
| Positive reviews#159 of 295 in Massachusetts | 92% | 90% | #159 of 295 | +2 pts(better than average) |
| Negative reviewsLower is better#162 of 295 in Massachusetts | 8% | 8% | #162 of 295 | ±0 pts |
| Reviews analyzed#30 of 295 in Massachusetts | 517 | 248 | #30 of 295 | +269(better than average) |
| Yelp rating#37 of 295 in Massachusetts | 4.5 | 3.9 | #37 of 295 | +0.6(better than average) |
| Years in business#88 of 295 in Massachusetts | 11 years | 26 years | #88 of 295 | −15(worse than average) |
Compared with 295 Massachusetts movers with moveBuddha profiles. Rank #1 is the best in Massachusetts.
Lexel Moving & Storage
4.38Waltham, MASince 2015
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Lexel Moving & Storage, then see how it compares with other top-rated movers in Waltham.
Compare prices side by side
See where Lexel Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Lexel Moving & Storage
4.38
Waltham, MA · Since 2015
Final verdict: Lexel Moving & Storage
Lexel Moving & Storage earns a 4.38/5 moveBuddha Score and ranks #4 among Waltham movers, with 92% positive feedback across 517 customer reviews.
Customers consistently praise its affordable rates and flexibility. It is best for customers prioritizing strong communication, helpful crews, and reliable service experience.
With a track record dating to 2015, it has less history than the average Massachusetts mover, and the most common complaint is delayed arrival or delivery.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Lexel Moving & Storage
4.38
Waltham, MA · Since 2015
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Massachusetts moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Lexel Moving & Storage
- Phone
- (855) 605-7755
- Website
- lexelmoving.com
Other Lexel Moving & Storage locations
Helpful Massachusetts moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.