VIP Transport East - United Van Lines Agent review 2026 (Jessup, MD)

Updated

VIP Transport East - United Van Lines Agent, a Jessup, MD moving company, ranks #109 of 215 movers in Maryland, with a moveBuddha rating of 3.36/5.

69% of VIP Transport East - United Van Lines Agent's 96 verified customer reviews are positive. Customers most often praise its consistency and follow-up, while the most common complaint involves damage to items. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.

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How VIP Transport East - United Van Lines Agent measures up

VIP Transport East - United Van Lines Agent ranks #109 out of 215 movers in Maryland with a moveBuddha Score of 3.36 out of 5.

  • moveBuddha Score

    moveBuddha Score

    The moveBuddha Score is a single 0–5 rating that combines everything we know about a mover, so you can compare companies without cross-referencing a dozen review sites.

    It weighs customer service, quote accuracy, review quality, industry experience, website quality, brand strength, and ratings from Google, Yelp, and the Better Business Bureau.

    It is not a paid placement. Partners and non-partners are scored the same way.

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Is VIP Transport East - United Van Lines Agent moveBuddha Certified?

VIP Transport East - United Van Lines Agent is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.

With a Certified mover, moveBuddha does the vetting for you and provides added protection. VIP Transport East - United Van Lines Agent hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.

What movebuddha certified movers offer

  • Up to $1,000 in added move coverage*. Extra protection for eligible moves.
  • Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
  • Dedicated moveBuddha support. Help through the move process.
  • Dispute mediation. moveBuddha steps in if issues arise.

Before you book, check:

  • USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
  • Insurance coverage. Ask for proof of liability and cargo insurance.
  • A written estimate. Binding or not-to-exceed, with every fee listed.
  • The claims process. Ask how damage claims are filed and how long they take.

* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified

** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.

What do customers say about VIP Transport East - United Van Lines Agent?

Out of 96 verified reviews, 69% of customers left a positive review about VIP Transport East - United Van Lines Agent in Jessup, MD. 29.2% of reviews are negative and 2.1% are neutral. VIP Transport East - United Van Lines Agent has a 16% lower positive review percentage than the average Maryland moving company (69% vs the Maryland state average of 85%).

  • Positive68.8%(66)
  • Neutral2.1%(2)
  • Negative29.2%(28)

Based on 96 reviews across Google, Yelp, and other review sites.

What customers like about VIP Transport East - United Van Lines Agent

  • Consistency and follow-up

    Reviewers liked that VIP Transport East - United Van Lines Agent stayed in touch before and after the move to ensure everything went smoothly.

  • Good communication

    Reviewers frequently mention clear, consistent updates from VIP Transport East - United Van Lines Agent throughout the moving process.

  • Affordable rates

    Many reviewers found VIP Transport East - United Van Lines Agent to be more budget-friendly than competitors without sacrificing quality.

  • Flexibility

    Clients liked that VIP Transport East - United Van Lines Agent was willing to adjust schedules or accommodate last-minute changes.

  • Respectful of property

    Customers appreciated how carefully VIP Transport East - United Van Lines Agent's team maneuvered furniture through tight spaces without damaging walls or floors.

What positive reviewers say

  • “We had a seamless experience working with VIP. All of our items arrived on time and undamaged.”

    Maxwell JonesVerified ReviewerGoogle
  • “I have moved with VIP Transport 4 times. I absolutely love them. Very timely, careful and respectful of my things. I am getting ready to move and will use them again.”

    Leslie Pacobahyba-LevinVerified ReviewerGoogle
  • “Gary, Dara, and driver Mark's services and support were exceptional—they estimated, clarified, and talked with me throughout the moving process. Delicate antique furniture arrived with nary a problem.”

    Steve ShapiroVerified ReviewerGoogle
  • “We got several quotes before deciding on VIP Transport and this was the best price from the most reputable company.”

    Lindsay R.Verified ReviewerYelp
  • “Only three days before the wrong target date, I notified Mayflower in panic. They rearranged the schedule on the spot and conducted the move when I needed it!”

    Johannes RojahnVerified ReviewerGoogle

What mixed reviewers say

  • “They did a really good job. Dara stayed on the case and answered our endless questions. Packing went well, though some 'do not pack' items were packed, and unloading became rushed.”

    Michael L.Verified ReviewerYelp
  • “Everything went great. I only gave 3 stars because the recommended car carrier delivered my new car dirty and smelling bad, and I spent a month seeking a partial refund.”

    Erin D.Verified ReviewerYelp

Most common complaints about VIP Transport East - United Van Lines Agent

  • Damage to items

    Some customers reported that items were damaged during packing or loading.

  • Misplaced or lost items

    In some cases, belongings went missing or were delivered to the wrong location.

  • Delayed arrival or delivery

    Several reviewers experienced frustrating delays either on moving day or with final delivery.

What negative reviewers say

  • “The total move cost nearly $10,000 after an estimate of around $5,000. Delivery took 40-plus days, and many items arrived damaged, including a table, dresser, bed frame, and boxes of broken items.”

    Cate W.Verified ReviewerGoogle
  • “They lost items including bed rails and a duvet cover. Some boxes were packed poorly, and customer service repeatedly referred us to the contract instead of resolving our questions.”

    Ben H.Verified ReviewerYelp
  • “Our furniture delivery missed its window. We lost 10 days of vacation waiting, and a tractor allegedly broke down; the company could not find another tractor for a week.”

    Anthony Z.Verified ReviewerYelp
  • “A glass coffee table arrived shattered, every floor lamp was broken, the mattress was warped, and scratched furniture arrived. The claims process took months and disputed much of the damage.”

    Charles S.Verified ReviewerYelp

VIP Transport East - United Van Lines Agent

3.36Jessup, MD

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What services does VIP Transport East - United Van Lines Agent offer?

VIP Transport East - United Van Lines Agent handles local moves, long-distance moves, and international moves from Jessup, MD, with services including small moves, estate moves, and senior moves.

Services offered

Is VIP Transport East - United Van Lines Agent licensed and insured?

Registered with the FMCSA

US DOT 1658456. Operating status is not on this profile. Check on SAFER

Verified against the FMCSA, not by moveBuddha

VIP Transport East - United Van Lines Agent is registered with the Federal Motor Carrier Safety Administration under US DOT number 1658456. It also holds a Maryland intrastate license, number CA PUC #137029.

Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover VIP Transport East - United Van Lines Agent holds. Ask for a certificate of insurance before you book.

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State license number
CA PUC #137029Issued by Maryland. Covers moves within the state, which the FMCSA does not
FMCSA safety rating
Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.

How much does VIP Transport East - United Van Lines Agent cost?

VIP Transport East - United Van Lines Agent does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Maryland, you can expect to pay approximately $130/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.

What similar movers typically bill for a local move

Full-service Maryland moving companies similar to VIP Transport East - United Van Lines Agent typically bill the amounts below using a $130/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.

Typical local move totals from similar movers
Home sizeTypical totalTime and crew
Studio / 1 bedroom$400–$7503–5 hours, 2 movers
2-3 bedrooms$850–$1,7505–8 hours, 2–3 movers
4+ bedrooms$1,700–$3,4008–12 hours, 3–4 movers

What similar movers typically bill for a long-distance move

VIP Transport East - United Van Lines Agent offers interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Maryland moving companies.

Typical long-distance move totals from similar movers
Home sizeDistanceTypical total
2-3 bedrooms500–1,000 mi$4,500–$7,500
4+ bedrooms500–1,000 mi$7,000–$11,500

What payment options and discounts does VIP Transport East - United Van Lines Agent offer?

Accepts
Credit Cards
Deposit
Not listed, so ask

VIP Transport East - United Van Lines Agent accepts credit cards. Deposit policies vary by mover, so ask whether one is required when you request a quote.

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How VIP Transport East - United Van Lines Agent compares with other local movers

With a moveBuddha score of 3.36 out of 5, VIP Transport East - United Van Lines Agent trails the five highest-scoring moving companies near Jessup, 1.22 points behind Von Paris Moving & Storage. VIP Transport East - United Van Lines Agent's score rests on 96 reviews, fewer than any of the five. Where VIP Transport East - United Van Lines Agent falls behind is review quality, with the lowest review quality score in the group.

The five highest-scoring nearby movers, by moveBuddha score.

#MoverScoreReviews
1495 Movers, IncRockville4.761,128
2Zip Moving And Storage, Inc.Rockville4.70383
3Bookstore Movers, LLCHyattsville4.62410
4Doyle Moving Services LLCJessup4.58713
5Von Paris Moving & StorageSavage4.58553
6VIP Transport East - United Van Lines AgentThis mover · ranks #63.3696

How does VIP Transport East - United Van Lines Agent compare to other Maryland movers?

  • moveBuddha score#109 of 215(worse than average)

    3.36vs 3.63 avg

    VIP Transport East - United Van Lines Agent scores 3.36, below the Maryland average of 3.63, and ranks #109 of 215 Maryland movers.

  • Positive reviews#157 of 215(worse than average)

    69%vs 85% avg

    VIP Transport East - United Van Lines Agent has 69% positive reviews, below the Maryland average of 85%, and ranks #157 of 215 Maryland movers.

  • Negative reviews#157 of 215(worse than average)

    29%vs 14% avg

    VIP Transport East - United Van Lines Agent has 29% negative reviews, above the Maryland average of 14%, and ranks #157 of 215 Maryland movers. A lower percentage is better.

  • Reviews analyzed#99 of 215(worse than average)

    96vs 238 avg

    VIP Transport East - United Van Lines Agent has 96 reviews analyzed, below the Maryland average of 238, and ranks #99 of 215 Maryland movers.

MetricThis moverMaryland avg
moveBuddha score#109 of 215 in Maryland3.363.63
Positive reviews#157 of 215 in Maryland69%85%
Negative reviewsLower is better#157 of 215 in Maryland29%14%
Reviews analyzed#99 of 215 in Maryland96238

Compared with 215 Maryland movers with moveBuddha profiles. Rank #1 is the best in Maryland.

VIP Transport East - United Van Lines Agent

3.36Jessup, MD

Save more than 30% on average by comparing movers before you book.

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Final verdict: VIP Transport East - United Van Lines Agent

VIP Transport East - United Van Lines Agent earns a 3.36/5 moveBuddha Score and ranks #109 among Maryland movers, with 69% positive feedback across 96 customer reviews.

Customers consistently praise its consistency and follow-up and good communication. It is best for customers prioritizing strong communication, helpful crews, and reliable service experience.

The most common complaint is damage to items.

All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.

VIP Transport East - United Van Lines Agent

Jessup, MD

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Why moveBuddha?

  • 30%+Average savings

    On average, moveBuddha users save more than 30% by comparing movers before booking.

    Calculate your Maryland moving cost 
  • $1,000Added move coverage*

    When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.

  • 1-on-1Dispute mediation

    If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.

* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.

Contact VIP Transport East - United Van Lines Agent

Profiles

How we score moving companies

Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.

  • Quotes & payment optionsWeighs most

    The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.

  • Online reputationMajor factor

    An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.

  • ServicesMajor factor

    The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.

  • Customer supportSupporting factor

    How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.

  • Review feedbackSupporting factor

    A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.

  • State availabilityMinor factor

    The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.

What the scores are built on

  • 4,500+Moving companies analyzed
  • 1M+Authenticated reviews
  • 25+Independent data sources
  • 1,000+Live price points a month
  • $0Paid for a ranking
  • MonthlyRefreshed and re-verified

Read the full scoring methodology

Written by

Ryan CarriganCo-founder, moveBuddha

Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.

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