Rollaway Movers review 2026 (Grand Rapids, MI)

Updated

Rollaway Movers, a Grand Rapids, MI moving company, ranks #124 of 172 movers in Michigan, with a moveBuddha rating of 3.30/5.

78% of Rollaway Movers' 9 verified customer reviews are positive. Customers most often praise its knowledgeable staff, while the most common complaint involves difficulty reaching the company. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.

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How Rollaway Movers measures up

Rollaway Movers ranks #124 out of 172 movers in Michigan with a moveBuddha Score of 3.30 out of 5.

  • moveBuddha Score

    moveBuddha Score

    The moveBuddha Score is a single 0–5 rating that combines everything we know about a mover, so you can compare companies without cross-referencing a dozen review sites.

    It weighs customer service, quote accuracy, review quality, industry experience, website quality, brand strength, and ratings from Google, Yelp, and the Better Business Bureau.

    It is not a paid placement. Partners and non-partners are scored the same way.

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Is Rollaway Movers moveBuddha Certified?

Rollaway Movers is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.

With a Certified mover, moveBuddha does the vetting for you and provides added protection. Rollaway Movers hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.

What movebuddha certified movers offer

  • Up to $1,000 in added move coverage*. Extra protection for eligible moves.
  • Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
  • Dedicated moveBuddha support. Help through the move process.
  • Dispute mediation. moveBuddha steps in if issues arise.

Before you book, check:

  • USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
  • Insurance coverage. Ask for proof of liability and cargo insurance.
  • A written estimate. Binding or not-to-exceed, with every fee listed.
  • The claims process. Ask how damage claims are filed and how long they take.

* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified

** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.

What do customers say about Rollaway Movers?

Out of 9 verified reviews, 78% of customers left a positive review about Rollaway Movers in Grand Rapids, MI. 22.2% of reviews are negative. Rollaway Movers has a 13% lower positive review percentage than the average Michigan moving company (78% vs the Michigan state average of 91%).

  • Positive77.8%(7)
  • Negative22.2%(2)

Based on 9 reviews across Google, Yelp, and other review sites.

What customers like about Rollaway Movers

  • Knowledgeable staff

    Several reviewers pointed out that Rollaway Movers's crew answered questions confidently and provided useful advice.

  • Experienced movers

    With years of experience, Rollaway Movers's crew brought confidence and know-how to each move.

  • Good communication

    Reviewers frequently mention clear, consistent updates from Rollaway Movers throughout the moving process.

  • Professional and polite staff

    Customers say the Rollaway Movers's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.

  • Helpful movers

    Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.

What positive reviewers say

  • “Paul came out to our house and took time to walk us through all of our questions and guide us in the right direction. All of these guys are full of knowledge and were patient and helpful.”

    Darcie GravelingVerified ReviewerGoogle
  • “A truly professional outfit with knowledge and helpfulness to complete the job. They were on-time, always in contact, and displayed patience as I worked around them.”

    Mike KittlausVerified ReviewerGoogle
  • “They were honest, friendly, and reliable. They explained throughout the process what was going on. There is a reason they’re busy; they know what they’re doing and do a great job.”

    Taylor NVerified ReviewerGoogle
  • “Great company! They moved a garage for me and were professional in every aspect of the move.”

    Kevin GrifhorstVerified ReviewerGoogle

Most common complaints about Rollaway Movers

  • Difficult to reach

    Customers had trouble contacting Rollaway Movers for updates or assistance, especially post-move.

  • Damage to home

    Customers reported scratched floors, dinged walls, or other property damage during the move.

What negative reviewers say

  • “Been calling all week and no answer!”

    vaphnissethVerified ReviewerGoogle
  • “House was stuck on the road and had to cut off front porch and is still laying there a week later!”

    VanAndel PropaneVerified ReviewerGoogle

Rollaway Movers

3.30Grand Rapids, MI

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What services does Rollaway Movers offer?

Rollaway Movers offers local moves, commercial moves, and small moves.

Services offered

Is Rollaway Movers licensed and insured?

moveBuddha holds no federal licensing record for Rollaway Movers in Grand Rapids, MI. That is not the same as the company being unlicensed. Movers operating only within one state are licensed by that state rather than by the FMCSA.

Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Rollaway Movers holds. Ask for a certificate of insurance before you book.

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FMCSA safety rating
Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.

How much does Rollaway Movers cost?

Rollaway Movers does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Michigan, you can expect to pay approximately $116/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home.

What similar movers typically bill for a local move

Full-service Michigan moving companies similar to Rollaway Movers typically bill the amounts below using a $116/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.

Typical local move totals from similar movers
Home sizeTypical totalTime and crew
Studio / 1 bedroom$400–$7503–5 hours, 2 movers
2-3 bedrooms$850–$1,7505–8 hours, 2–3 movers
4+ bedrooms$1,700–$3,4008–12 hours, 3–4 movers

What payment options and discounts does Rollaway Movers offer?

Accepts
No credit cards
Deposit
Not listed, so ask

Rollaway Movers does not list any accepted payment methods on moveBuddha. Confirm how they take payment before moving day. Deposit policies vary by mover, so ask whether one is required when you request a quote.

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How Rollaway Movers compares with the top 5 Grand Rapids movers

With a moveBuddha score of 3.30 out of 5, Rollaway Movers trails the five top-scoring Grand Rapids movers, 1.00 point behind Premier Relocations, LLC. Rollaway Movers's score rests on 9 reviews, fewer than any of the five. Where Rollaway Movers falls behind is quote accuracy, with the lowest quote accuracy score in the group.

The five highest-scoring local movers near Grand Rapids, by moveBuddha score.

#MoverScoreReviews
1TWO MEN AND A TRUCKGrand Rapids4.56653
2Powell Relocation GroupGrand Rapids4.42343
3Corrigan Moving SystemsGrand Rapids4.38495
4College Hunks Hauling Junk & MovingWyoming4.38305
5Premier Relocations, LLCGrand Rapids4.3039
6Rollaway MoversThis mover · ranks #63.309

How does Rollaway Movers compare to other Michigan movers?

  • moveBuddha score#124 of 172(worse than average)

    3.30vs 3.80 avg

    Rollaway Movers scores 3.30, below the Michigan average of 3.80, and ranks #124 of 172 Michigan movers.

  • Positive reviews#134 of 172(worse than average)

    78%vs 91% avg

    Rollaway Movers has 78% positive reviews, below the Michigan average of 91%, and ranks #134 of 172 Michigan movers.

  • Negative reviews#136 of 172(worse than average)

    22%vs 9% avg

    Rollaway Movers has 22% negative reviews, above the Michigan average of 9%, and ranks #136 of 172 Michigan movers. A lower percentage is better.

  • Reviews analyzed#138 of 172(worse than average)

    9vs 328 avg

    Rollaway Movers has 9 reviews analyzed, below the Michigan average of 328, and ranks #138 of 172 Michigan movers.

MetricThis moverMichigan avg
moveBuddha score#124 of 172 in Michigan3.303.80
Positive reviews#134 of 172 in Michigan78%91%
Negative reviewsLower is better#136 of 172 in Michigan22%9%
Reviews analyzed#138 of 172 in Michigan9328

Compared with 172 Michigan movers with moveBuddha profiles. Rank #1 is the best in Michigan.

Rollaway Movers

3.30Grand Rapids, MI

Save more than 30% on average by comparing movers before you book.

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Final verdict: Rollaway Movers

Rollaway Movers earns a 3.30/5 moveBuddha Score and ranks #6 among Grand Rapids movers, with 78% positive feedback across 9 customer reviews.

Customers consistently praise its knowledgeable staff and experienced movers. It is best for customers prioritizing strong communication, crew professionalism, and reliable service experience.

The most common complaint is difficulty reaching the company.

All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.

Rollaway Movers

Grand Rapids, MI

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Why moveBuddha?

  • 30%+Average savings

    On average, moveBuddha users save more than 30% by comparing movers before booking.

    Calculate your Michigan moving cost 
  • $1,000Added move coverage*

    When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.

  • 1-on-1Dispute mediation

    If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.

* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.

How we score moving companies

Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.

  • Quotes & payment optionsWeighs most

    The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.

  • Online reputationMajor factor

    An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.

  • ServicesMajor factor

    The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.

  • Customer supportSupporting factor

    How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.

  • Review feedbackSupporting factor

    A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.

  • State availabilityMinor factor

    The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.

What the scores are built on

  • 4,500+Moving companies analyzed
  • 1M+Authenticated reviews
  • 25+Independent data sources
  • 1,000+Live price points a month
  • $0Paid for a ranking
  • MonthlyRefreshed and re-verified

Read the full scoring methodology

Written by

Ryan CarriganCo-founder, moveBuddha

Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.

RM
Rollaway Movers
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