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5-Star Movers review 2026 (St. Louis Park, MN)

In business since 2018 · Updated

5-Star Movers, a St. Louis Park, MN moving company, ranks #29 of 152 movers in Minnesota, with a moveBuddha rating of 4.34/5.

99% of 5-Star Movers' 2,663 verified customer reviews are positive. Customers most often praise its quick moving process, while the most common complaint involves damage to items.

5-Star Movers has been in business since 2018. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.

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How 5-Star Movers measures up

Across 2,663 reviews, 5-Star Movers in St. Louis Park, MN is rated 5/5 on Google (2,633 reviews) and 3.9/5 on Yelp (14 reviews), and has an A+ rating from the Better Business Bureau.

5-Star Movers ranks #29 out of 152 movers in Minnesota with a moveBuddha Score of 4.34 out of 5.

  • moveBuddha Score

    moveBuddha Score

    The moveBuddha Score is a single 0–5 rating that combines everything we know about a mover, so you can compare companies without cross-referencing a dozen review sites.

    It weighs customer service, quote accuracy, review quality, industry experience, website quality, brand strength, and ratings from Google, Yelp, and the Better Business Bureau.

    It is not a paid placement. Partners and non-partners are scored the same way.

  • Google rating

    Based on 2,633 reviews
  • Yelp rating

    Why does the Yelp score look different?

    5-Star Movers has a 3.9 rating on Yelp across 14 reviews, noticeably lower than its 5 on Google (2,633 reviews) and its A+ rating at the BBB.

    Yelp volume is low, so a small number of negative reviews has an outsized effect.

    We weight the much larger Google sample more heavily, but flag the Yelp score transparently so you can judge for yourself.

    If you’re comparing movers, get a free 5-Star Movers quote and see how their price and responsiveness feel in practice.

    Based on 14 reviews
  • Better Business Bureau

    Other names on file at BBB

    The Better Business Bureau also lists 5-Star Movers as Metro City Movers LLC.

    Businesses are often filed at BBB under a legal, parent-company, or former name rather than the one they trade under, so if you look 5-Star Movers up on BBB, search for that name too.

    View the BBB profile

    Based on BBB profile
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Is 5-Star Movers moveBuddha Certified?

5-Star Movers is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.

With a Certified mover, moveBuddha does the vetting for you and provides added protection. 5-Star Movers hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.

What movebuddha certified movers offer

  • Up to $1,000 in added move coverage*. Extra protection for eligible moves.
  • Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
  • Dedicated moveBuddha support. Help through the move process.
  • Dispute mediation. moveBuddha steps in if issues arise.

Before you book, check:

  • USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
  • Insurance coverage. Ask for proof of liability and cargo insurance.
  • A written estimate. Binding or not-to-exceed, with every fee listed.
  • The claims process. Ask how damage claims are filed and how long they take.

* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified

** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.

What do customers say about 5-Star Movers?

Out of 2,663 verified reviews, 99% of customers left a positive review about 5-Star Movers in St. Louis Park, MN. 1% of reviews are negative and 0.1% are neutral. 5-Star Movers has a 10% higher positive review percentage than the average Minnesota moving company (99% vs the Minnesota state average of 89%).

  • Positive98.9%(2,634)
  • Neutral0.1%(3)
  • Negative1%(27)

Based on 2,663 reviews across Google, Yelp, and other review sites.

What customers like about 5-Star Movers

  • Quick moving process

    The team at 5-Star Movers often gets the job done faster than expected, saving clients time.

  • Efficient service

    Many customers praise 5-Star Movers for completing moves smoothly and with minimal downtime.

  • Helpful movers

    Movers were more than just muscleโ€”they offered guidance and went above and beyond to assist customers.

  • Quick response times

    Customer support at 5-Star Movers was often noted for responding to questions or concerns almost immediately

  • Friendly and approachable staff

    Many customers felt at ease working with the courteous and personable team at 5-Star Movers.

What positive reviewers say

  • “These guys were fantastic; easy to schedule, responsive, on time, accommodating, fast, friendly and the first time a moving company didn't upcharge me for the additional hour needed, even after going up three flights with no elevator.”

    Susan SVerified ReviewerGoogle
  • “Very smooth and professional experience from start to finish! Darius and Omar were friendly, hardworking, efficient, and careful while loading and wrapping our boxes and furniture.”

    L MVerified ReviewerGoogle
  • “Great experience, they were very friendly, quick, and efficient! They navigated stairs and multiple doors, checked where I wanted items placed, and I would use them again.”

    Sarah NwokeVerified ReviewerGoogle
  • “Nick gave straightforward pricing. The packing crew did a fantastic job, nothing broke, and everyone was pleasant to work with.”

    Christopher HanrattyVerified ReviewerGoogle

What mixed reviewers say

  • “Added stress to an already stressful day. No masks as promised, no safety measures, started late, used a U-Haul, and Nick was rude and unprofessional. The crew was fine.”

    YelpVerified Reviewer
  • “The movers came on time and got right to work. They used the space efficiently, but I caught one reading my personal paperwork, which made me uncomfortable. The younger guy was super nice.”

    GoogleVerified Reviewer

Most common complaints about 5-Star Movers

  • Damage to items

    Some customers reported that items were damaged during packing or loading.

  • Unexpected charges

    Hidden fees or surprise costs caused dissatisfaction among some 5-Star Movers clients.

  • Unfriendly or rude staff

    A few customers felt disrespected by curt or unhelpful movers or office staff.

What negative reviewers say

  • “Unfortunately my experience with 5SM did not live up to their name. They broke multiple pieces of furniture and an OLED TV, leaving me out less $2,000 of goods. They reimbursed pennies on the dollar.”

    JoshVerified ReviewerGoogle
  • “Very disappointed: I felt misled about pricing because the final cost was not what I expected. Several belongings were damaged. I expected transparent pricing and proper care.”

    Rey CastVerified ReviewerGoogle
  • “Started off great, but the final cost was almost double the quote and furniture was damaged. Very disappointing experience.”

    GoogleVerified Reviewer
  • “Recently used them for a move into a new home. The load/unload crew was friendly, but they were rude and not flexible when I needed to move additional items.”

    GoogleVerified Reviewer

5-Star Movers

4.34St. Louis Park, MNSince 2018

Save more than 30% on average by comparing movers before you book.

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What services does 5-Star Movers offer?

5-Star Movers takes on small moves, senior moves, and commercial moves, alongside packing and unpacking.

Services offered

Is 5-Star Movers licensed and insured?

Registered with the FMCSA

US DOT USDOT 3263274. Operating status is not on this profile. Check on SAFER

Verified against the FMCSA, not by moveBuddha

5-Star Movers is registered with the Federal Motor Carrier Safety Administration under US DOT number USDOT 3263274. It also holds a Minnesota intrastate license, number MN DOT 383320.

Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover 5-Star Movers holds. Ask for a certificate of insurance before you book.

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State license number
MN DOT 383320Issued by Minnesota. Covers moves within the state, which the FMCSA does not
FMCSA safety rating
Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.

How much does 5-Star Movers cost?

5-Star Movers does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Minnesota, you can expect to pay approximately $177/hr. Total local-move costs from similar movers typically run $400โ€“$750 for a studio or 1-bedroom, $850โ€“$1,750 for a 2-3 bedroom, and $1,700โ€“$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500โ€“$7,500.

What similar movers typically bill for a local move

Full-service Minnesota moving companies similar to 5-Star Movers typically bill the amounts below using a $177/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.

Typical local move totals from similar movers
Home sizeTypical totalTime and crew
Studio / 1 bedroom$400โ€“$7503โ€“5 hours, 2 movers
2-3 bedrooms$850โ€“$1,7505โ€“8 hours, 2โ€“3 movers
4+ bedrooms$1,700โ€“$3,4008โ€“12 hours, 3โ€“4 movers

What similar movers typically bill for a long-distance move

5-Star Movers offers interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Minnesota moving companies.

Typical long-distance move totals from similar movers
Home sizeDistanceTypical total
2-3 bedrooms500โ€“1,000 mi$4,500โ€“$7,500
4+ bedrooms500โ€“1,000 mi$7,000โ€“$11,500

What payment options and discounts does 5-Star Movers offer?

Accepts
No credit cards
Deposit
Not listed, so ask

5-Star Movers does not list any accepted payment methods on moveBuddha. Confirm how they take payment before moving day. Deposit policies vary by mover, so ask whether one is required when you request a quote.

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How 5-Star Movers compares with other local movers

With a moveBuddha score of 4.34 out of 5, 5-Star Movers trails the five highest-scoring moving companies near St. Louis Park, 0.14 points behind The Move Crew. 5-Star Movers has more reviews than any of them, at 2,663. Where 5-Star Movers falls behind is website, with the lowest website score in the group.

The five highest-scoring nearby movers, by moveBuddha score.

#MoverScoreReviews
1Matt's Moving CompanySt. Paul4.661,090
2AAA MoversNew Hope4.621,782
3TWO MEN AND A TRUCKHopkins4.48818
4College Muscle Movers, LLCSt Paul4.48719
5The Move CrewMinneapolis4.48673
65-Star MoversThis mover ยท ranks #64.342,663

How does 5-Star Movers compare to other Minnesota movers?

  • moveBuddha score#29 of 152(better than average)

    4.34vs 3.68 avg

    5-Star Movers scores 4.34, above the Minnesota average of 3.68, and ranks #29 of 152 Minnesota movers.

  • Positive reviews#42 of 152(better than average)

    99%vs 89% avg

    5-Star Movers has 99% positive reviews, above the Minnesota average of 89%, and ranks #42 of 152 Minnesota movers.

  • Negative reviews#43 of 152(better than average)

    1%vs 10% avg

    5-Star Movers has 1% negative reviews, below the Minnesota average of 10%, and ranks #43 of 152 Minnesota movers. A lower percentage is better.

  • Reviews analyzed#1 of 152(better than average)

    2,663vs 293 avg

    5-Star Movers has 2,663 reviews analyzed, above the Minnesota average of 293, and ranks #1 of 152 Minnesota movers.

  • Yelp rating#15 of 152(better than average)

    3.9vs 3.5 avg

    5-Star Movers has a Yelp rating of 3.9, above the Minnesota average of 3.5, and ranks #15 of 152 Minnesota movers.

  • Years in business#47 of 152(worse than average)

    8 yearsvs 33 years avg

    5-Star Movers has been in business for 8 years, below the Minnesota average of 33 years, and ranks #47 of 152 Minnesota movers.

MetricThis moverMinnesota avg
moveBuddha score#29 of 152 in Minnesota4.343.68
Positive reviews#42 of 152 in Minnesota99%89%
Negative reviewsLower is better#43 of 152 in Minnesota1%10%
Reviews analyzed#1 of 152 in Minnesota2,663293
Yelp ratingBased on only 14 reviews#15 of 152 in Minnesota3.93.5
Years in business#47 of 152 in Minnesota8 years33 years

Compared with 152 Minnesota movers with moveBuddha profiles. Rank #1 is the best in Minnesota.

5-Star Movers

4.34St. Louis Park, MNSince 2018

Save more than 30% on average by comparing movers before you book.

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Final verdict: 5-Star Movers

5-Star Movers earns a 4.34/5 moveBuddha Score and ranks #29 among Minnesota movers, with 99% positive feedback across 2,663 customer reviews.

Customers consistently praise its quick moving process and efficient service. It is best for customers prioritizing strong communication, crew professionalism, and reliable service experience.

With a track record dating to 2018, it has less history than the average Minnesota mover, and the most common complaint is damage to items.

All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.

5-Star Movers

St. Louis Park, MN ยท Since 2018

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Why moveBuddha?

  • 30%+Average savings

    On average, moveBuddha users save more than 30% by comparing movers before booking.

    Calculate your Minnesota moving cost 
  • $1,000Added move coverage*

    When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.

  • 1-on-1Dispute mediation

    If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.

* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.

How we score moving companies

Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.

  • Quotes & payment optionsWeighs most

    The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.

  • Online reputationMajor factor

    An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.

  • ServicesMajor factor

    The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.

  • Customer supportSupporting factor

    How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.

  • Review feedbackSupporting factor

    A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.

  • State availabilityMinor factor

    The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.

What the scores are built on

  • 4,500+Moving companies analyzed
  • 1M+Authenticated reviews
  • 25+Independent data sources
  • 1,000+Live price points a month
  • $0Paid for a ranking
  • MonthlyRefreshed and re-verified

Read the full scoring methodology

Written by

Ryan CarriganCo-founder, moveBuddha

Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.

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