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Metcalf Moving & Storage review 2026 (Rochester, MN)

In business since 1919 · Updated

Metcalf Moving & Storage, a Rochester, MN moving company, ranks #31 of 148 movers in Minnesota, with a moveBuddha rating of 4.34/5.

80% of Metcalf Moving & Storage's 60 verified customer reviews are positive. Customers most often praise its efficient service, while the most common complaint involves damage to items.

Metcalf Moving & Storage has been in business since 1919. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.

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How Metcalf Moving & Storage measures up

Across 60 reviews, Metcalf Moving & Storage in Rochester, MN is rated 4.3/5 on Google (46 reviews) and 2.9/5 on Yelp (10 reviews), and has an A+ rating from the Better Business Bureau.

Metcalf Moving & Storage ranks #31 out of 148 movers in Minnesota with a moveBuddha Score of 4.34 out of 5.

  • moveBuddha Score

    moveBuddha Score

    The moveBuddha Score is a single 0–5 rating that combines everything we know about a mover, so you can compare companies without cross-referencing a dozen review sites.

    It weighs customer service, quote accuracy, review quality, industry experience, website quality, brand strength, and ratings from Google, Yelp, and the Better Business Bureau.

    It is not a paid placement. Partners and non-partners are scored the same way.

  • Google rating

    Based on 46 reviews
  • Yelp rating

    Why does the Yelp score look different?

    Metcalf Moving & Storage has a 2.9 rating on Yelp across 10 reviews, noticeably lower than its 4.3 on Google (46 reviews) and its A+ rating at the BBB.

    Yelp volume is low, so a small number of negative reviews has an outsized effect.

    We weight the much larger Google sample more heavily, but flag the Yelp score transparently so you can judge for yourself.

    If you’re comparing movers, get a free Metcalf Moving & Storage quote and see how their price and responsiveness feel in practice.

    Based on 10 reviews
  • Better Business Bureau

    Based on BBB profile
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Is Metcalf Moving & Storage moveBuddha Certified?

Metcalf Moving & Storage is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.

With a Certified mover, moveBuddha does the vetting for you and provides added protection. Metcalf Moving & Storage hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.

What movebuddha certified movers offer

  • Up to $1,000 in added move coverage*. Extra protection for eligible moves.
  • Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
  • Dedicated moveBuddha support. Help through the move process.
  • Dispute mediation. moveBuddha steps in if issues arise.

Before you book, check:

  • USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
  • Insurance coverage. Ask for proof of liability and cargo insurance.
  • A written estimate. Binding or not-to-exceed, with every fee listed.
  • The claims process. Ask how damage claims are filed and how long they take.

* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified

** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.

What do customers say about Metcalf Moving & Storage?

Out of 60 verified reviews, 80% of customers left a positive review about Metcalf Moving & Storage in Rochester, MN. 20% of reviews are negative. Metcalf Moving & Storage has a 9% lower positive review percentage than the average Minnesota moving company (80% vs the Minnesota state average of 89%).

  • Positive80%(48)
  • Negative20%(12)

Based on 60 reviews across Google, Yelp, and other review sites.

What customers like about Metcalf Moving & Storage

  • Efficient service

    Many customers praise Metcalf Moving & Storage for completing moves smoothly and with minimal downtime.

  • Good communication

    Reviewers frequently mention clear, consistent updates from Metcalf Moving & Storage throughout the moving process.

  • Helpful movers

    Movers were more than just muscleโ€”they offered guidance and went above and beyond to assist customers.

  • Respectful of property

    Customers appreciated how carefully Metcalf Moving & Storage's team maneuvered furniture through tight spaces without damaging walls or floors.

  • Careful handling

    Belongings are treated with caution, and many customers report zero damage thanks to Metcalf Moving & Storage's attention to detail.

What positive reviewers say

  • “Great, fast, and respectful service. Kaleb and the crew were very professional and worked very hard to get us moved quickly while keeping all of our belongings safe during the trip.”

    Anahi SmithVerified ReviewerGoogle
  • “Had a wonderful experience with Metcalf! They had great communication throughout the entire process and delivered all of our things right on schedule. Would definitely recommend them if you are in need of moving services!”

    Heather CaswellVerified ReviewerGoogle
  • “I was extremely impressed with the quality of service and the responsiveness of the staff at Metcalf Moving! The company provided an accurate quote, was on time and treated our property with great care!”

    Andrea AveryVerified ReviewerGoogle
  • “Excellent experience! They were on time, accommodating, careful with items, and kept me informed through the whole process. I intend to use them again and would recommend them to family and friends.”

    Nora BennaniVerified ReviewerGoogle
  • “The moving teamโ€”Greg, Tristan, and Ryanโ€”demonstrated exceptional professionalism and care. They removed doors to prevent damage to walls and trim, disassembled multiple furniture pieces for safe handling.”

    BelindaVerified ReviewerGoogle

Most common complaints about Metcalf Moving & Storage

  • Damage to items

    Some customers reported that items were damaged during packing or loading.

  • Unexpected charges

    Hidden fees or surprise costs caused dissatisfaction among some Metcalf Moving & Storage clients.

  • Misplaced or lost items

    In some cases, belongings went missing or were delivered to the wrong location.

What negative reviewers say

  • “Very disappointed. The quoted price was 3K, but the final price ended up at 5K because their assessment of the materials was not accurate and they completely hid the final price. There was no wiggle room on this price.”

    Omar HaqueVerified ReviewerGoogle
  • “Damaged two items and took there time moving things, even took a stop at Kwix Trip for a break then said the time went over 1 hour and 45 minutes. Charged us 300 dollars more then the estimate.”

    Michael B.Verified ReviewerYelp
  • “I moved out of state and had numerous items missing that were not properly accounted for. This is unacceptable to take people's things. They also made me pay for the full estimate rather than adjusting for going under the estimate.”

    Sara L.Verified ReviewerYelp
  • “Our furniture was damaged beyond repair -parts to our son's bed, lost; our bed frame, broken in HALF; our desk, drawer completely ripped off.”

    Deanna HerrmannVerified ReviewerGoogle

Metcalf Moving & Storage

4.34Rochester, MNSince 1919

Save more than 30% on average by comparing movers before you book.

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What services does Metcalf Moving & Storage offer?

Metcalf Moving & Storage offers full-service moving, local moves, and long-distance moves. It also provides commercial moves, small moves, and packing.

Services offered

Is Metcalf Moving & Storage licensed and insured?

Registered with the FMCSA

US DOT 1127088. Operating status is not on this profile. Check on SAFER

Verified against the FMCSA, not by moveBuddha

Metcalf Moving & Storage is registered with the Federal Motor Carrier Safety Administration under US DOT number 1127088.

Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Metcalf Moving & Storage holds. Ask for a certificate of insurance before you book.

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FMCSA safety rating
Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.

How much does Metcalf Moving & Storage cost?

Metcalf Moving & Storage does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Minnesota, you can expect to pay approximately $185/hr. Total local-move costs from similar movers typically run $400โ€“$750 for a studio or 1-bedroom, $850โ€“$1,750 for a 2-3 bedroom, and $1,700โ€“$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500โ€“$7,500.

What similar movers typically bill for a local move

Full-service Minnesota moving companies similar to Metcalf Moving & Storage typically bill the amounts below using a $185/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.

Typical local move totals from similar movers
Home sizeTypical totalTime and crew
Studio / 1 bedroom$400โ€“$7503โ€“5 hours, 2 movers
2-3 bedrooms$850โ€“$1,7505โ€“8 hours, 2โ€“3 movers
4+ bedrooms$1,700โ€“$3,4008โ€“12 hours, 3โ€“4 movers

What similar movers typically bill for a long-distance move

Metcalf Moving & Storage offers interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Minnesota moving companies.

Typical long-distance move totals from similar movers
Home sizeDistanceTypical total
2-3 bedrooms500โ€“1,000 mi$4,500โ€“$7,500
4+ bedrooms500โ€“1,000 mi$7,000โ€“$11,500

What payment options and discounts does Metcalf Moving & Storage offer?

Accepts
Credit CardsCashMoney Orders
Deposit
Not listed, so ask

Metcalf Moving & Storage accepts credit cards, cash, and money orders. Deposit policies vary by mover, so ask whether one is required when you request a quote.

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How Metcalf Moving & Storage compares with other local movers

With a moveBuddha score of 4.34 out of 5, Metcalf Moving & Storage trails the five top-rated movers in the Rochester area, 0.08 points behind Action Moving Services, Inc.. Metcalf Moving & Storage's score rests on 60 reviews, fewer than any of the five. Metcalf Moving & Storage has a quote accuracy score higher than four of the five, but the lowest review quality score.

The five highest-scoring nearby movers, by moveBuddha score.

#MoverScoreReviews
1Matt's Moving CompanySt. Paul4.661,090
2Good Stuff MovingMaplewood4.522,170
3Piepho Moving & Storage, Inc.Rochester4.52143
4TWO MEN AND A TRUCKBurnsville4.44853
5Action Moving Services, Inc.Burnsville4.42108
6Metcalf Moving & StorageThis mover ยท ranks #64.3460

How does Metcalf Moving & Storage compare to other Minnesota movers?

  • moveBuddha score#31 of 148(better than average)

    4.34vs 3.69 avg

    Metcalf Moving & Storage scores 4.34, above the Minnesota average of 3.69, and ranks #31 of 148 Minnesota movers.

  • Positive reviews#116 of 148(worse than average)

    80%vs 89% avg

    Metcalf Moving & Storage has 80% positive reviews, below the Minnesota average of 89%, and ranks #116 of 148 Minnesota movers.

  • Negative reviews#116 of 148(worse than average)

    20%vs 10% avg

    Metcalf Moving & Storage has 20% negative reviews, above the Minnesota average of 10%, and ranks #116 of 148 Minnesota movers. A lower percentage is better.

  • Reviews analyzed#88 of 148(worse than average)

    60vs 298 avg

    Metcalf Moving & Storage has 60 reviews analyzed, below the Minnesota average of 298, and ranks #88 of 148 Minnesota movers.

  • Yelp rating#34 of 148(worse than average)

    2.9vs 3.5 avg

    Metcalf Moving & Storage has a Yelp rating of 2.9, below the Minnesota average of 3.5, and ranks #34 of 148 Minnesota movers.

  • Years in business#5 of 148(better than average)

    107 yearsvs 33 years avg

    Metcalf Moving & Storage has been in business for 107 years, above the Minnesota average of 33 years, and ranks #5 of 148 Minnesota movers.

MetricThis moverMinnesota avg
moveBuddha score#31 of 148 in Minnesota4.343.69
Positive reviews#116 of 148 in Minnesota80%89%
Negative reviewsLower is better#116 of 148 in Minnesota20%10%
Reviews analyzed#88 of 148 in Minnesota60298
Yelp ratingBased on only 10 reviews#34 of 148 in Minnesota2.93.5
Years in business#5 of 148 in Minnesota107 years33 years

Compared with 148 Minnesota movers with moveBuddha profiles. Rank #1 is the best in Minnesota.

Metcalf Moving & Storage

4.34Rochester, MNSince 1919

Save more than 30% on average by comparing movers before you book.

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Final verdict: Metcalf Moving & Storage

Metcalf Moving & Storage earns a 4.34/5 moveBuddha Score and ranks #31 among Minnesota movers, with 80% positive feedback across 60 customer reviews.

Customers consistently praise its efficient service and good communication. It is best for customers prioritizing strong communication, helpful crews, and reliable service experience.

With a track record dating to 1919, it has more history than the average Minnesota mover, and the most common complaint is damage to items.

All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.

Metcalf Moving & Storage

Rochester, MN ยท Since 1919

Get My Free Quote

No obligation · Fast, easy, and free

Or call (507) 288-5255

Why moveBuddha?

  • 30%+Average savings

    On average, moveBuddha users save more than 30% by comparing movers before booking.

    Calculate your Minnesota moving cost 
  • $1,000Added move coverage*

    When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.

  • 1-on-1Dispute mediation

    If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.

* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.

Contact Metcalf Moving & Storage

Other Metcalf Moving & Storage locations

How we score moving companies

Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.

  • Quotes & payment optionsWeighs most

    The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.

  • Online reputationMajor factor

    An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.

  • ServicesMajor factor

    The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.

  • Customer supportSupporting factor

    How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.

  • Review feedbackSupporting factor

    A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.

  • State availabilityMinor factor

    The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.

What the scores are built on

  • 4,500+Moving companies analyzed
  • 1M+Authenticated reviews
  • 25+Independent data sources
  • 1,000+Live price points a month
  • $0Paid for a ranking
  • MonthlyRefreshed and re-verified

Read the full scoring methodology

Written by

Ryan CarriganCo-founder, moveBuddha

Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.

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