On Call Service Moving Company LLC review 2026 (White Bear Lake, MN)

Updated

On Call Service Moving Company LLC, a White Bear Lake, MN moving company, ranks #80 of 145 movers in Minnesota, with a moveBuddha rating of 3.36/5.

87% of On Call Service Moving Company LLC's 190 verified customer reviews are positive. Customers most often praise its affordable rates, while the most common complaint involves damage to items. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.

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How On Call Service Moving Company LLC measures up

On Call Service Moving Company LLC ranks #80 out of 145 movers in Minnesota with a moveBuddha Score of 3.36 out of 5.

  • moveBuddha Score

    moveBuddha Score

    The moveBuddha Score is a single 0–5 rating that combines everything we know about a mover, so you can compare companies without cross-referencing a dozen review sites.

    It weighs customer service, quote accuracy, review quality, industry experience, website quality, brand strength, and ratings from Google, Yelp, and the Better Business Bureau.

    It is not a paid placement. Partners and non-partners are scored the same way.

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Is On Call Service Moving Company LLC moveBuddha Certified?

On Call Service Moving Company LLC is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.

With a Certified mover, moveBuddha does the vetting for you and provides added protection. On Call Service Moving Company LLC hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.

What movebuddha certified movers offer

  • Up to $1,000 in added move coverage*. Extra protection for eligible moves.
  • Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
  • Dedicated moveBuddha support. Help through the move process.
  • Dispute mediation. moveBuddha steps in if issues arise.

Before you book, check:

  • USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
  • Insurance coverage. Ask for proof of liability and cargo insurance.
  • A written estimate. Binding or not-to-exceed, with every fee listed.
  • The claims process. Ask how damage claims are filed and how long they take.

* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified

** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.

What do customers say about On Call Service Moving Company LLC?

Out of 190 verified reviews, 87% of customers left a positive review about On Call Service Moving Company LLC in White Bear Lake, MN. 12.1% of reviews are negative and 1.1% are neutral. On Call Service Moving Company LLC has a 2% lower positive review percentage than the average Minnesota moving company (87% vs the Minnesota state average of 89%).

  • Positive86.8%(165)
  • Neutral1.1%(2)
  • Negative12.1%(23)

Based on 190 reviews across Google, Yelp, and other review sites.

What customers like about On Call Service Moving Company LLC

  • Affordable rates

    Many reviewers found On Call Service Moving Company LLC to be more budget-friendly than competitors without sacrificing quality.

  • Quick response times

    Customer support at On Call Service Moving Company LLC was often noted for responding to questions or concerns almost immediately

  • Quick moving process

    The team at On Call Service Moving Company LLC often gets the job done faster than expected, saving clients time.

  • Efficient service

    Many customers praise On Call Service Moving Company LLC for completing moves smoothly and with minimal downtime.

  • Friendly and approachable staff

    Many customers felt at ease working with the courteous and personable team at On Call Service Moving Company LLC.

What positive reviewers say

  • “Fast, efficient, helpful and affordable! Thanks on call Services.”

    Kate DonahoeVerified ReviewerGoogle
  • “On Call Services was great to work with from the moment I reached out to them to get a quote. Quick response time, showed up early on move day, worked fast, and were super friendly.”

    Whit LaurenVerified ReviewerGoogle
  • “The quality of their services was top tier. They moved my 3 bedroom house in under 2 hours and were extremely respectful and professional throughout.”

    E KVerified ReviewerGoogle
  • “The price blew away the competition and the service was exceptional. The staff was friendly, efficient, and professional.”

    Terrance OstranderVerified ReviewerGoogle
  • “They were amazing and worked quickly. Very nice young men! Also the prices were lower than other places and I would definitely use them again!”

    Amanda GevingVerified ReviewerGoogle

What mixed reviewers say

  • “Some were stacked on their side and some upside down. Heavy boxes were placed on top of those labeled fragile. Most of my furniture has stains or scratches on it now.”

    Ben BassettVerified ReviewerGoogle
  • “Two guys showed up, one actually worked. The other gentleman was very slow, hardly helped in the beginning and clearly didn't want to be there. Time wasn't of the essence.”

    Jennifer StonerVerified ReviewerGoogle

Most common complaints about On Call Service Moving Company LLC

  • Damage to items

    Some customers reported that items were damaged during packing or loading.

  • Hard-to-resolve claims

    Customers found it difficult to file or finalize claims for damaged or lost items.

  • Damage to home

    Customers reported scratched floors, dinged walls, or other property damage during the move.

What negative reviewers say

  • “We had several items of furniture damaged -this happens in a big move -I have spent the last 2 months trying to get response over phone and email on next steps and continue to get deferred.”

    Amanda FlandersVerified ReviewerGoogle
  • “They substantially damaged my floors by not taking proper precautions and have yet to offer any resolution (the move was 2months ago).”

    Katie JohnsrudVerified ReviewerGoogle
  • “The team helped move a $4,500 piano in December and dropped it down the stairs. It has been over 2 months and the issue is still not resolved.”

    Mill TraceVerified ReviewerGoogle

On Call Service Moving Company LLC

3.36White Bear Lake, MN

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What services does On Call Service Moving Company LLC offer?

On Call Service Moving Company LLC takes on senior moves and commercial moves, alongside packing and unpacking.

Services offered

Is On Call Service Moving Company LLC licensed and insured?

Registered with the FMCSA

US DOT 4503969. Operating status is not on this profile. Check on SAFER

Verified against the FMCSA, not by moveBuddha

On Call Service Moving Company LLC is registered with the Federal Motor Carrier Safety Administration under US DOT number 4503969.

Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover On Call Service Moving Company LLC holds. Ask for a certificate of insurance before you book.

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FMCSA safety rating
Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.

How much does On Call Service Moving Company LLC cost?

On Call Service Moving Company LLC does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Minnesota, you can expect to pay approximately $185/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.

What similar movers typically bill for a local move

Full-service Minnesota moving companies similar to On Call Service Moving Company LLC typically bill the amounts below using a $185/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.

Typical local move totals from similar movers
Home sizeTypical totalTime and crew
Studio / 1 bedroom$400–$7503–5 hours, 2 movers
2-3 bedrooms$850–$1,7505–8 hours, 2–3 movers
4+ bedrooms$1,700–$3,4008–12 hours, 3–4 movers

What similar movers typically bill for a long-distance move

On Call Service Moving Company LLC offers interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Minnesota moving companies.

Typical long-distance move totals from similar movers
Home sizeDistanceTypical total
2-3 bedrooms500–1,000 mi$4,500–$7,500
4+ bedrooms500–1,000 mi$7,000–$11,500

What payment options and discounts does On Call Service Moving Company LLC offer?

Accepts
Credit CardsCash
Deposit
Required to book

On Call Service Moving Company LLC accepts credit cards and cash. A deposit is required to book. On Call Service Moving Company LLC's terms: Deposits are non-refundable for cancellations. Cancellations must be communicated to the office by phone at least 24 hours in advance. Rescheduling is allowed, but a fee is charged for each reschedule after the second event.

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How On Call Service Moving Company LLC compares with other local movers

With a moveBuddha score of 3.36 out of 5, On Call Service Moving Company LLC trails the five highest-scoring moving companies near White Bear Lake, 1.12 points behind Metcalf Moving & Storage. On Call Service Moving Company LLC's score rests on 190 reviews, fewer than any of the five. Where On Call Service Moving Company LLC falls behind is review quality, with the lowest review quality score in the group.

The five highest-scoring nearby movers, by moveBuddha score.

#MoverScoreReviews
1Matt's Moving CompanySt. Paul4.661,090
2AAA MoversNew Hope4.621,782
3Good Stuff MovingMaplewood4.522,170
4College Muscle Movers, LLCSt Paul4.48719
5Metcalf Moving & StorageSt. Paul4.48234
6On Call Service Moving Company LLCThis mover · ranks #63.36190

How does On Call Service Moving Company LLC compare to other Minnesota movers?

  • moveBuddha score#80 of 145(worse than average)

    3.36vs 3.70 avg

    On Call Service Moving Company LLC scores 3.36, below the Minnesota average of 3.70, and ranks #80 of 145 Minnesota movers.

  • Positive reviews#101 of 145(worse than average)

    87%vs 89% avg

    On Call Service Moving Company LLC has 87% positive reviews, below the Minnesota average of 89%, and ranks #101 of 145 Minnesota movers.

  • Negative reviews#99 of 145(worse than average)

    12%vs 10% avg

    On Call Service Moving Company LLC has 12% negative reviews, above the Minnesota average of 10%, and ranks #99 of 145 Minnesota movers. A lower percentage is better.

  • Reviews analyzed#49 of 145(worse than average)

    190vs 304 avg

    On Call Service Moving Company LLC has 190 reviews analyzed, below the Minnesota average of 304, and ranks #49 of 145 Minnesota movers.

MetricThis moverMinnesota avg
moveBuddha score#80 of 145 in Minnesota3.363.70
Positive reviews#101 of 145 in Minnesota87%89%
Negative reviewsLower is better#99 of 145 in Minnesota12%10%
Reviews analyzed#49 of 145 in Minnesota190304

Compared with 145 Minnesota movers with moveBuddha profiles. Rank #1 is the best in Minnesota.

On Call Service Moving Company LLC

3.36White Bear Lake, MN

Save more than 30% on average by comparing movers before you book.

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Final verdict: On Call Service Moving Company LLC

On Call Service Moving Company LLC earns a 3.36/5 moveBuddha Score and ranks #80 among Minnesota movers, with 87% positive feedback across 190 customer reviews.

Customers consistently praise its affordable rates and quick response times. It is best for customers prioritizing strong communication, crew professionalism, and reliable service experience.

The most common complaint is damage to items.

All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.

On Call Service Moving Company LLC

White Bear Lake, MN

Get My Free Quote

No obligation · Fast, easy, and free

Or call (651) 315-6609

Why moveBuddha?

  • 30%+Average savings

    On average, moveBuddha users save more than 30% by comparing movers before booking.

    Calculate your Minnesota moving cost 
  • $1,000Added move coverage*

    When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.

  • 1-on-1Dispute mediation

    If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.

* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.

Contact On Call Service Moving Company LLC

How we score moving companies

Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.

  • Quotes & payment optionsWeighs most

    The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.

  • Online reputationMajor factor

    An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.

  • ServicesMajor factor

    The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.

  • Customer supportSupporting factor

    How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.

  • Review feedbackSupporting factor

    A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.

  • State availabilityMinor factor

    The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.

What the scores are built on

  • 4,500+Moving companies analyzed
  • 1M+Authenticated reviews
  • 25+Independent data sources
  • 1,000+Live price points a month
  • $0Paid for a ranking
  • MonthlyRefreshed and re-verified

Read the full scoring methodology

Written by

Ryan CarriganCo-founder, moveBuddha

Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.

OC
On Call Service Moving Company LLC
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