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First-Rate Moving & Storage review 2026 (Windham, NH)

In business since 2015 · Updated

First-Rate Moving & Storage, a Windham, NH moving company, ranks #9 of 60 movers in New Hampshire, with a moveBuddha rating of 4.42/5. It is one of the 10 top-ranked movers in New Hampshire.

94% of First-Rate Moving & Storage's 357 verified customer reviews are positive. Customers most often praise its affordable rates, while the most common complaint involves damage to items.

In business since 2015, First-Rate Moving & Storage holds active FMCSA registration (USDOT #3141590) and operates 3 trucks. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.

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How First-Rate Moving & Storage measures up

Across 357 reviews, First-Rate Moving & Storage in Windham, NH is rated 4.9/5 on Google (255 reviews) and 3.8/5 on Yelp (36 reviews).

First-Rate Moving & Storage ranks #9 out of 60 movers in New Hampshire with a moveBuddha Score of 4.42 out of 5.

  • moveBuddha Score

    moveBuddha Score

    The moveBuddha Score is a single 0–5 rating that combines everything we know about a mover, so you can compare companies without cross-referencing a dozen review sites.

    It weighs customer service, quote accuracy, review quality, industry experience, website quality, brand strength, and ratings from Google, Yelp, and the Better Business Bureau.

    It is not a paid placement. Partners and non-partners are scored the same way.

  • Google rating

    Based on 255 reviews
  • Yelp rating

    Why does the Yelp score look different?

    First-Rate Moving & Storage has a 3.8 rating on Yelp across 36 reviews, noticeably lower than its 4.9 on Google (255 reviews).

    Yelp volume is low, so a small number of negative reviews has an outsized effect.

    We weight the much larger Google sample more heavily, but flag the Yelp score transparently so you can judge for yourself.

    If you’re comparing movers, get a free First-Rate Moving & Storage quote and see how their price and responsiveness feel in practice.

    Based on 36 reviews
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Is First-Rate Moving & Storage moveBuddha Certified?

First-Rate Moving & Storage is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.

With a Certified mover, moveBuddha does the vetting for you and provides added protection. First-Rate Moving & Storage hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.

What movebuddha certified movers offer

  • Up to $1,000 in added move coverage*. Extra protection for eligible moves.
  • Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
  • Dedicated moveBuddha support. Help through the move process.
  • Dispute mediation. moveBuddha steps in if issues arise.

Before you book, check:

  • USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
  • Insurance coverage. Ask for proof of liability and cargo insurance.
  • A written estimate. Binding or not-to-exceed, with every fee listed.
  • The claims process. Ask how damage claims are filed and how long they take.

* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified

** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.

What do customers say about First-Rate Moving & Storage?

Out of 357 verified reviews, 94% of customers left a positive review about First-Rate Moving & Storage in Windham, NH. 5.9% of reviews are negative and 0.3% are neutral. First-Rate Moving & Storage has a 4% higher positive review percentage than the average New Hampshire moving company (94% vs the New Hampshire state average of 90%).

  • Positive93.8%(335)
  • Neutral0.3%(1)
  • Negative5.9%(21)

Based on 357 reviews across Google, Yelp, and other review sites.

What customers like about First-Rate Moving & Storage

  • Affordable rates

    Many reviewers found First-Rate Moving & Storage to be more budget-friendly than competitors without sacrificing quality.

  • Flexibility

    Clients liked that First-Rate Moving & Storage was willing to adjust schedules or accommodate last-minute changes.

  • Consistency and follow-up

    Reviewers liked that First-Rate Moving & Storage stayed in touch before and after the move to ensure everything went smoothly.

  • Good communication

    Reviewers frequently mention clear, consistent updates from First-Rate Moving & Storage throughout the moving process.

  • Quick response times

    Customer support at First-Rate Moving & Storage was often noted for responding to questions or concerns almost immediately

What positive reviewers say

  • “Very impressed with the work of First-Rate Moving, their quote was by far the best of any of the moving companies we spoke with for our in-state move. They estimated 4.5 hours for our move and did it in 3.5.”

    Mark BilottaVerified ReviewerGoogle
  • “Jay and his team were fairly priced and tremendously easy to work with. Things came down to the wire with timing for our closing and move but Jay and his team didn't miss a beat!”

    Brian HeideVerified ReviewerGoogle
  • “Daniel in the office was very fast in getting us a quote for our recent move and very easily reachable with any questions we had. Always available and very friendly.”

    Kara LynnVerified ReviewerGoogle
  • “Jay and his crew were responsive, friendly and hardworking. They were able to load up our house in about four hours and emptied the truck quickly and efficiently the next day.”

    Kourtney MurphyVerified ReviewerGoogle

What mixed reviewers say

  • “Responses were prompt, and team was quick and courteous during the moving process. They did break a desk, and put a small hole in our wall though.”

    Mike BVerified ReviewerGoogle

Most common complaints about First-Rate Moving & Storage

  • Damage to items

    Some customers reported that items were damaged during packing or loading.

  • Delayed arrival or delivery

    Several reviewers experienced frustrating delays either on moving day or with final delivery.

  • Inaccurate estimates

    Estimates from First-Rate Moving & Storage were sometimes way off from what customers were ultimately billed.

What negative reviewers say

  • “My furnitures has been on their truck for over two weeks, and the estimated delivery is mid next week. I was told 10-14 days from pick up to drop off, when signing the contract.”

    YelpVerified Reviewer
  • “So far we've identified about $4000 worth of damage from this move (and still counting). They did not take care to protect floors, even after being asked to do so (repeatedly).”

    Vlad PresnyakVerified ReviewerGoogle
  • “First quote to move a piano was $250. Then the quote was $400 because he needed a fourth man. After the move he wanted and argued it was now $800!!”

    YelpVerified Reviewer
  • “On the day of our move, they did not show up as scheduled nor did they phone or text. Just silence. Our calls to the owner went unanswered.”

    YelpVerified Reviewer

First-Rate Moving & Storage

4.42Windham, NHSince 2015

Save more than 30% on average by comparing movers before you book.

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What services does First-Rate Moving & Storage offer?

First-Rate Moving & Storage offers local moves, long-distance moves, and packing, with hourly rates from $150.

Services offered

Is First-Rate Moving & Storage licensed and insured?

Federally licensed, operating authority active

US DOT 3141590 Check on SAFER

Verified against the FMCSA, not by moveBuddha

Yes, First-Rate Moving & Storage is registered with the Federal Motor Carrier Safety Administration under US DOT number 3141590, as FIRST-RATE MOVING LLC, and its operating status is currently active. It also holds a New Hampshire intrastate license, number 99572.

Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover First-Rate Moving & Storage holds. Ask for a certificate of insurance before you book.

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State license number
99572Issued by New Hampshire. Covers moves within the state, which the FMCSA does not
Registered legal name
FIRST-RATE MOVING LLCThe entity behind the trading name, as filed with the FMCSA
FMCSA safety rating
Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
Trucks registered
3Power units reported to the FMCSA
Miles driven
60,150Reported to the FMCSA for 2024
Roadside inspections
0Recorded by the FMCSA
FMCSA record last updated
June 2026

How much does First-Rate Moving & Storage cost?

First-Rate Moving & Storage lists an hourly rate of $150, above the New Hampshire average of $128/hr. At that rate, a studio or 1-bedroom move (3โ€“5 hours with 2 movers) would come to about $450โ€“$750. Larger homes need more movers and hours: totals from similar movers typically run $850โ€“$1,750 for a 2-3 bedroom, and $1,700โ€“$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500โ€“$7,500.

What similar movers typically bill for a local move

Full-service New Hampshire moving companies similar to First-Rate Moving & Storage typically bill the amounts below using a $128/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.

Typical local move totals from similar movers
Home sizeTypical totalTime and crew
Studio / 1 bedroom$400โ€“$7503โ€“5 hours, 2 movers
2-3 bedrooms$850โ€“$1,7505โ€“8 hours, 2โ€“3 movers
4+ bedrooms$1,700โ€“$3,4008โ€“12 hours, 3โ€“4 movers

What similar movers typically bill for a long-distance move

First-Rate Moving & Storage is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service New Hampshire moving companies.

Typical long-distance move totals from similar movers
Home sizeDistanceTypical total
2-3 bedrooms500โ€“1,000 mi$4,500โ€“$7,500
4+ bedrooms500โ€“1,000 mi$7,000โ€“$11,500

What payment options and discounts does First-Rate Moving & Storage offer?

Accepts
Credit Cards
Deposit
Not listed, so ask
Discounts
Military

First-Rate Moving & Storage accepts credit cards. Deposit policies vary by mover, so ask whether one is required when you request a quote.

First-Rate Moving & Storage also offers a military discount. Ask what you qualify for and how much you could save before you book.

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How First-Rate Moving & Storage compares with other local movers

With a moveBuddha score of 4.42 out of 5, First-Rate Moving & Storage trails the four top-rated movers in the Windham area, 0.08 points behind Gentle Giant Moving Company. First-Rate Moving & Storage has a brand score higher than three of the four, but a customer service score that trails three of the four.

The four highest-scoring nearby movers, by moveBuddha score.

#MoverScoreReviews
1Trend Moving & StorageLondonderry4.641,134
2College Bound MoversMerrimack4.62960
3Ray the MoverManchester4.52257
4Gentle Giant Moving CompanyHudson4.50112
5First-Rate Moving & StorageThis mover ยท ranks #54.42357

How does First-Rate Moving & Storage compare to other New Hampshire movers?

  • moveBuddha score#9 of 60(better than average)

    4.42vs 3.72 avg

    First-Rate Moving & Storage scores 4.42, above the New Hampshire average of 3.72, and ranks #9 of 60 New Hampshire movers.

  • Positive reviews#19 of 60(better than average)

    94%vs 90% avg

    First-Rate Moving & Storage has 94% positive reviews, above the New Hampshire average of 90%, and ranks #19 of 60 New Hampshire movers.

  • Negative reviews#21 of 60(better than average)

    6%vs 9% avg

    First-Rate Moving & Storage has 6% negative reviews, below the New Hampshire average of 9%, and ranks #21 of 60 New Hampshire movers. A lower percentage is better.

  • Reviews analyzed#6 of 60(better than average)

    357vs 220 avg

    First-Rate Moving & Storage has 357 reviews analyzed, above the New Hampshire average of 220, and ranks #6 of 60 New Hampshire movers.

  • Yelp rating#11 of 60(worse than average)

    3.8vs 3.9 avg

    First-Rate Moving & Storage has a Yelp rating of 3.8, below the New Hampshire average of 3.9, and ranks #11 of 60 New Hampshire movers.

  • Years in business#19 of 60(worse than average)

    11 yearsvs 47 years avg

    First-Rate Moving & Storage has been in business for 11 years, below the New Hampshire average of 47 years, and ranks #19 of 60 New Hampshire movers.

MetricThis moverNew Hampshire avg
moveBuddha score#9 of 60 in New Hampshire4.423.72
Positive reviews#19 of 60 in New Hampshire94%90%
Negative reviewsLower is better#21 of 60 in New Hampshire6%9%
Reviews analyzed#6 of 60 in New Hampshire357220
Yelp ratingBased on only 36 reviews#11 of 60 in New Hampshire3.83.9
Years in business#19 of 60 in New Hampshire11 years47 years

Compared with 60 New Hampshire movers with moveBuddha profiles. Rank #1 is the best in New Hampshire.

First-Rate Moving & Storage

4.42Windham, NHSince 2015

Save more than 30% on average by comparing movers before you book.

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Final verdict: First-Rate Moving & Storage

First-Rate Moving & Storage earns a 4.42/5 moveBuddha Score and ranks #9 among New Hampshire movers, with 94% positive feedback across 357 customer reviews.

Customers consistently praise its affordable rates and flexibility. It is best for customers prioritizing strong communication, helpful crews, and reliable service experience.

With 3 trucks and a track record dating to 2015, it has less history than the average New Hampshire mover, and the most common complaint is damage to items.

All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.

First-Rate Moving & Storage

Windham, NH ยท Since 2015

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No obligation · Fast, easy, and free

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Why moveBuddha?

  • 30%+Average savings

    On average, moveBuddha users save more than 30% by comparing movers before booking.

    Calculate your New Hampshire moving cost 
  • $1,000Added move coverage*

    When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.

  • 1-on-1Dispute mediation

    If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.

* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.

How we score moving companies

Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.

  • Quotes & payment optionsWeighs most

    The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.

  • Online reputationMajor factor

    An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.

  • ServicesMajor factor

    The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.

  • Customer supportSupporting factor

    How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.

  • Review feedbackSupporting factor

    A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.

  • State availabilityMinor factor

    The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.

What the scores are built on

  • 4,500+Moving companies analyzed
  • 1M+Authenticated reviews
  • 25+Independent data sources
  • 1,000+Live price points a month
  • $0Paid for a ranking
  • MonthlyRefreshed and re-verified

Read the full scoring methodology

Written by

Ryan CarriganCo-founder, moveBuddha

Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.

First-Rate Moving & Storage
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