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Road Runner Moving review 2026 (Kearny, NJ)

In business since 2021 · Updated

Road Runner Moving, a Kearny, NJ moving company, ranks #81 of 315 movers in New Jersey, with a moveBuddha rating of 3.94/5.

23% of Road Runner Moving's 69 verified customer reviews are positive. Customers most often praise its respect for property, while the most common complaint involves misplaced or lost items.

Road Runner Moving has been in business since 2021. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.

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How Road Runner Moving measures up

Across 69 reviews, Road Runner Moving in Kearny, NJ is rated 2.1/5 on Google (54 reviews) and 1/5 on Yelp (4 reviews), and has an F rating from the Better Business Bureau.

Road Runner Moving ranks #81 out of 315 movers in New Jersey with a moveBuddha Score of 3.94 out of 5.

  • moveBuddha Score

    moveBuddha Score

    The moveBuddha Score is a single 0–5 rating that combines everything we know about a mover, so you can compare companies without cross-referencing a dozen review sites.

    It weighs customer service, quote accuracy, review quality, industry experience, website quality, brand strength, and ratings from Google, Yelp, and the Better Business Bureau.

    It is not a paid placement. Partners and non-partners are scored the same way.

  • Google rating

    Based on 54 reviews
  • Yelp rating

    Why does the Yelp score look different?

    Road Runner Moving has a 1 rating on Yelp across 4 reviews, noticeably lower than its 2.1 on Google (54 reviews).

    Yelp volume is low, so a small number of negative reviews has an outsized effect.

    We weight the much larger Google sample more heavily, but flag the Yelp score transparently so you can judge for yourself.

    If you’re comparing movers, get a free Road Runner Moving quote and see how their price and responsiveness feel in practice.

    Based on 4 reviews
  • Better Business Bureau

    Other names on file at BBB

    The Better Business Bureau also lists Road Runner Moving as Polaris Moving Systems, Inc..

    Businesses are often filed at BBB under a legal, parent-company, or former name rather than the one they trade under, so if you look Road Runner Moving up on BBB, search for that name too.

    Based on BBB profile
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Is Road Runner Moving moveBuddha Certified?

Road Runner Moving is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.

With a Certified mover, moveBuddha does the vetting for you and provides added protection. Road Runner Moving hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.

What movebuddha certified movers offer

  • Up to $1,000 in added move coverage*. Extra protection for eligible moves.
  • Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
  • Dedicated moveBuddha support. Help through the move process.
  • Dispute mediation. moveBuddha steps in if issues arise.

Before you book, check:

  • USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
  • Insurance coverage. Ask for proof of liability and cargo insurance.
  • A written estimate. Binding or not-to-exceed, with every fee listed.
  • The claims process. Ask how damage claims are filed and how long they take.

* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified

** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.

What do customers say about Road Runner Moving?

Out of 69 verified reviews, 23% of customers left a positive review about Road Runner Moving in Kearny, NJ. 76.8% of reviews are negative. Road Runner Moving has a 64% lower positive review percentage than the average New Jersey moving company (23% vs the New Jersey state average of 87%).

  • Positive23.2%(16)
  • Negative76.8%(53)

Based on 69 reviews across Google, Yelp, and other review sites.

What customers like about Road Runner Moving

  • Respectful of property

    Customers appreciated how carefully Road Runner Moving's team maneuvered furniture through tight spaces without damaging walls or floors.

  • Careful handling

    Belongings are treated with caution, and many customers report zero damage thanks to Road Runner Moving's attention to detail.

  • Quick moving process

    The team at Road Runner Moving often gets the job done faster than expected, saving clients time.

  • Efficient service

    Many customers praise Road Runner Moving for completing moves smoothly and with minimal downtime.

  • Helpful movers

    Movers were more than just muscleโ€”they offered guidance and went above and beyond to assist customers.

What positive reviewers say

  • “The team was on time, came fully prepared with protection measures, and efficiently accommodated our needs. They were very professional movers.”

    GoogleVerified Reviewer
  • “The crew of 4men were on time, were professional and friendly. They are very skilled and made the move process very seamless. They took great care with my belongings and were efficient with everything.”

    GoogleVerified Reviewer
  • “Roadrunner transit got me in and helped me pack so that I would be ready. Packers were efficient and careful. My move couldn't have gone any better.”

    GoogleVerified Reviewer
  • “The gentleman who handled my move where quick and very professional. They took the utmost care of all of my possessions, blanket wrapping all of my furniture. The entire move took 2.5 hours.”

    GoogleVerified Reviewer
  • “Everyone was very professional and pleasant. The team worked very hard to get all of our belongings moved quickly and safely, and we did not have any damage.”

    GoogleVerified Reviewer

Most common complaints about Road Runner Moving

  • Misplaced or lost items

    In some cases, belongings went missing or were delivered to the wrong location.

  • Unexpected charges

    Hidden fees or surprise costs caused dissatisfaction among some Road Runner Moving clients.

  • Delayed arrival or delivery

    Several reviewers experienced frustrating delays either on moving day or with final delivery.

What negative reviewers say

  • “Boxes were crushed and several were missing, furniture was broken and scratched. We received less than $100 as settlement.”

    GoogleVerified Reviewer
  • “Movers emptied our apartment and took our belongings to the street and gave us a new quote for $7600 with a bunch of new fees, threatening to leave everything on the street if we didn't pay half.”

    GoogleVerified Reviewer
  • “It is day 24 after the first move-in date, and I still donโ€™t have my shipment. It arrived 26 days after the first delivery date with a missing mattress and damaged boxes, table and chair.”

    GoogleVerified Reviewer
  • “Not up front about charges, so they charged me 1000+ more on pickup. Said delivery would take 8 days, then said they get 21 business days. My stuff showed up broken and damaged.”

    GoogleVerified Reviewer

Road Runner Moving

3.94Kearny, NJSince 2021

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What services does Road Runner Moving offer?

Road Runner Moving offers packing and junk removal.

Services offered

Is Road Runner Moving licensed and insured?

FMCSA operating authority is inactive

US DOT 3579547. Check the current record before booking. Check on SAFER

Verified against the FMCSA, not by moveBuddha

Yes, Road Runner Moving is registered with the Federal Motor Carrier Safety Administration under US DOT number 3579547, and its operating status is currently inactive. It also holds a New Jersey intrastate license, number 3579547.

Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Road Runner Moving holds. Ask for a certificate of insurance before you book.

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State license number
3579547Issued by New Jersey. Covers moves within the state, which the FMCSA does not
FMCSA safety rating
Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.

How much does Road Runner Moving cost?

Road Runner Moving does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in New Jersey, you can expect to pay approximately $138/hr. Total local-move costs from similar movers typically run $400โ€“$750 for a studio or 1-bedroom, $850โ€“$1,750 for a 2-3 bedroom, and $1,700โ€“$3,400 for a 4+ bedroom home.

What similar movers typically bill for a local move

Full-service New Jersey moving companies similar to Road Runner Moving typically bill the amounts below using a $138/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.

Typical local move totals from similar movers
Home sizeTypical totalTime and crew
Studio / 1 bedroom$400โ€“$7503โ€“5 hours, 2 movers
2-3 bedrooms$850โ€“$1,7505โ€“8 hours, 2โ€“3 movers
4+ bedrooms$1,700โ€“$3,4008โ€“12 hours, 3โ€“4 movers

What payment options and discounts does Road Runner Moving offer?

Accepts
No credit cards
Deposit
Not listed, so ask

Road Runner Moving does not list any accepted payment methods on moveBuddha. Confirm how they take payment before moving day. Deposit policies vary by mover, so ask whether one is required when you request a quote.

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How Road Runner Moving compares with other local movers

With a moveBuddha score of 3.94 out of 5, Road Runner Moving trails the five highest-scoring moving companies near Kearny, 0.64 points behind Molloy Bros Moving and Storage. Road Runner Moving's score rests on 69 reviews, fewer than any of the five. Where Road Runner Moving falls behind is customer service, with the lowest customer service score in the group.

The five highest-scoring nearby movers, by moveBuddha score.

#MoverScoreReviews
1White Glove Moving & StorageBayonne4.761,631
2Great MoversBrooklyn4.702,234
3Roadway MovingNew York4.665,014
4NYC Great MoversBrooklyn4.66221
5Molloy Bros Moving and StorageHarrison4.5882
6Road Runner MovingThis mover ยท ranks #63.9469

How does Road Runner Moving compare to other New Jersey movers?

  • moveBuddha score#81 of 315(better than average)

    3.94vs 3.62 avg

    Road Runner Moving scores 3.94, above the New Jersey average of 3.62, and ranks #81 of 315 New Jersey movers.

  • Positive reviews#288 of 315(worse than average)

    23%vs 87% avg

    Road Runner Moving has 23% positive reviews, below the New Jersey average of 87%, and ranks #288 of 315 New Jersey movers.

  • Negative reviews#288 of 315(worse than average)

    77%vs 12% avg

    Road Runner Moving has 77% negative reviews, above the New Jersey average of 12%, and ranks #288 of 315 New Jersey movers. A lower percentage is better.

  • Reviews analyzed#176 of 315(worse than average)

    69vs 221 avg

    Road Runner Moving has 69 reviews analyzed, below the New Jersey average of 221, and ranks #176 of 315 New Jersey movers.

  • Yelp rating#81 of 315(worse than average)

    1.0vs 3.3 avg

    Road Runner Moving has a Yelp rating of 1.0, below the New Jersey average of 3.3, and ranks #81 of 315 New Jersey movers.

  • Years in business#78 of 315(worse than average)

    5 yearsvs 22 years avg

    Road Runner Moving has been in business for 5 years, below the New Jersey average of 22 years, and ranks #78 of 315 New Jersey movers.

MetricThis moverNew Jersey avg
moveBuddha score#81 of 315 in New Jersey3.943.62
Positive reviews#288 of 315 in New Jersey23%87%
Negative reviewsLower is better#288 of 315 in New Jersey77%12%
Reviews analyzed#176 of 315 in New Jersey69221
Yelp ratingBased on only 4 reviews#81 of 315 in New Jersey1.03.3
Years in business#78 of 315 in New Jersey5 years22 years

Compared with 315 New Jersey movers with moveBuddha profiles. Rank #1 is the best in New Jersey.

Road Runner Moving

3.94Kearny, NJSince 2021

Save more than 30% on average by comparing movers before you book.

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Final verdict: Road Runner Moving

Road Runner Moving earns a 3.94/5 moveBuddha Score and ranks #81 among New Jersey movers, with 23% positive feedback across 69 customer reviews.

Customers consistently praise its respect for property and careful handling. It is best for customers prioritizing helpful crews, careful handling of belongings, and reliable service experience.

With a track record dating to 2021, it has less history than the average New Jersey mover, and the most common complaint is misplaced or lost items.

All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.

Road Runner Moving

Kearny, NJ ยท Since 2021

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Why moveBuddha?

  • 30%+Average savings

    On average, moveBuddha users save more than 30% by comparing movers before booking.

    Calculate your New Jersey moving cost 
  • $1,000Added move coverage*

    When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.

  • 1-on-1Dispute mediation

    If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.

* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.

How we score moving companies

Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.

  • Quotes & payment optionsWeighs most

    The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.

  • Online reputationMajor factor

    An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.

  • ServicesMajor factor

    The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.

  • Customer supportSupporting factor

    How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.

  • Review feedbackSupporting factor

    A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.

  • State availabilityMinor factor

    The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.

What the scores are built on

  • 4,500+Moving companies analyzed
  • 1M+Authenticated reviews
  • 25+Independent data sources
  • 1,000+Live price points a month
  • $0Paid for a ranking
  • MonthlyRefreshed and re-verified

Read the full scoring methodology

Written by

Ryan CarriganCo-founder, moveBuddha

Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.

Road Runner Moving
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