Roadway Moving review 2026 (New York, NY)
In business since 2008 · Updated
Preferred Partner
Roadway Moving, a New York, NY moving company, ranks #2 of 520 movers in New York, with a moveBuddha rating of 4.66/5. It is one of the 10 top-ranked movers in New York.
97% of Roadway Moving's 5,014 verified customer reviews are positive. Customers most often praise its organized packing, while the most common complaint involves damage to items.
In business since 2008, Roadway Moving holds active FMCSA registration (USDOT #1854436) and operates 190 trucks. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Roadway Moving measures up
Across 5,014 reviews, Roadway Moving in New York, NY is rated 4.9/5 on Google (4,049 reviews) and 4.6/5 on Yelp (534 reviews), and has an A+ rating from the Better Business Bureau.
Roadway Moving ranks #2 out of 520 movers in New York with a moveBuddha Score of 4.66 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.66.
- Brand
- 5.0
- Website
- 5.0
- Review quality
- 5.0
- Customer service
- 5.0
- Industry experience
- 5.0
Google rating
Based on 4,049 reviews
Yelp rating
Based on 534 reviews
Better Business Bureau
Based on BBB profile
Is Roadway Moving moveBuddha Certified?
Roadway Moving is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Roadway Moving hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Roadway Moving?
Out of 5,014 verified reviews, 97% of customers left a positive review about Roadway Moving in New York, NY. 2.3% of reviews are negative and 0.6% are neutral. Roadway Moving has a 9% higher positive review percentage than the average New York moving company (97% vs the New York state average of 88%).
- Positive97.1%(4,869)
- Neutral0.6%(30)
- Negative2.3%(115)
Based on 5,014 reviews across Google, Yelp, and other review sites.
What customers like about Roadway Moving
Organized packing
Roadway Moving is often recognized for labeling boxes clearly and packing with structure and care.
Consistency and follow-up
Reviewers liked that Roadway Moving stayed in touch before and after the move to ensure everything went smoothly.
Respectful of property
Customers appreciated how carefully Roadway Moving's team maneuvered furniture through tight spaces without damaging walls or floors.
Careful handling
Belongings are treated with caution, and many customers report zero damage thanks to Roadway Moving's attention to detail.
Good communication
Reviewers frequently mention clear, consistent updates from Roadway Moving throughout the moving process.
What positive reviewers say
“They were organized, prompt, fast, and delicate. This is my third time using them and I wouldn't trust anyone else to move me.”
Gabrielle PrescodVerified ReviewerGoogle“Bojan kept me informed throughout the move and made sure everything was set up properly. The crew packed and unpacked everything with care.”
Neal SingalVerified ReviewerGoogle“They arrived 15 minutes early, texted to let us know, and placed all belongings exactly where we wanted them.”
sonia cantosVerified ReviewerGoogle“Roadway packed my apartment, moved it 900 miles, and unpacked it without anything getting damaged!”
Alyssa SchoenerVerified ReviewerGoogle“The team packed my whole apartment in a few hours, labeled each box, protected the floors, and placed everything in the correct rooms.”
Chef Rosie BatistaVerified ReviewerGoogle
What mixed reviewers say
“They broke my bed and lost two screws, but filing a claim and getting reimbursed was extremely easy and quick.”
Gabrielle GaylesVerified ReviewerGoogle“They were on time and nice, but expensive; they damaged a vintage nightstand, mirror frame, and file cabinet, then initially denied responsibility.”
YelpVerified Reviewer “The pickup and delivery crews were professional, but office communication was poor and conflicting during the cross-country delivery.”
YelpVerified Reviewer “Several boxes arrived crushed, and valuable items were packed without enough padding, though the movers were friendly and the furniture was mostly undamaged.”
YelpVerified Reviewer
Most common complaints about Roadway Moving
Damage to items
Some customers reported that items were damaged during packing or loading.
Higher-than-expected costs
Final bills were occasionally much higher than initial estimates, upsetting customers.
Lack of communication
Poor or inconsistent updates from Roadway Moving left some customers feeling in the dark.
What negative reviewers say
“10/10 for the physical movers, 0/10 for office staff. Delivery updates were inaccurate, customer service was hard to reach, and items were damaged in transit.”
NanVerified ReviewerGoogle“We received a higher price than expected, delayed delivery, crushed boxes, and at least four missing boxes.”
Ben ParkerVerified ReviewerGoogle“An irreplaceable box of family heirlooms was lost during an interstate move, and the company gave no satisfactory resolution.”
N. ViswanathanVerified ReviewerGoogle“The move was delayed, several boxes were missing or damaged, and customer service stopped responding after the final payment.”
andy macVerified ReviewerGoogle
Roadway Moving
4.66New York, NYSince 2008
Save more than 30% on average by comparing movers before you book.
Roadway Moving
4.66
New York, NY · Since 2008
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Roadway Moving, then see how it compares with other top-rated movers in New York.
Compare prices side by side
See where Roadway Moving lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Roadway Moving offer?
Roadway Moving covers moving (local moves and long-distance moves), packing (unpacking and packing materials), and storage (climate-controlled storage).
Services offered
Is Roadway Moving licensed and insured?
Federally licensed, operating authority active
US DOT 1854436 Check on SAFER
Verified against the FMCSA, not by moveBuddha
Yes, Roadway Moving is registered with the Federal Motor Carrier Safety Administration under US DOT number 1854436, as ROADWAY MOVERS INC, and its operating status is currently active. It also holds a New York intrastate license, number 38589.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Roadway Moving holds. Ask for a certificate of insurance before you book.
- State license number
- 38589Issued by New York. Covers moves within the state, which the FMCSA does not
- Registered legal name
- ROADWAY MOVERS INCThe entity behind the trading name, as filed with the FMCSA
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
- Trucks registered
- 190Power units reported to the FMCSA
- Miles driven
- 3,907,606Reported to the FMCSA for 2025
- Roadside inspections
- 0Recorded by the FMCSA
- FMCSA record last updated
- June 2026
How much does Roadway Moving cost?
Roadway Moving does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in New York, you can expect to pay approximately $139/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service New York moving companies similar to Roadway Moving typically bill the amounts below using a $139/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Roadway Moving is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service New York moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Roadway Moving offer?
- Accepts
- Credit CardsMoney OrdersCryptocurrency
- Deposit
- Not listed, so ask
Roadway Moving accepts credit cards, money orders, and cryptocurrency. Deposit policies vary by mover, so ask whether one is required when you request a quote.
How does Roadway Moving compare to other New York movers?
- moveBuddha score#2 of 520(better than average)
4.66vs 3.62 avg
Roadway Moving scores 4.66, above the New York average of 3.62, and ranks #2 of 520 New York movers.
- Positive reviews#146 of 520(better than average)
97%vs 88% avg
Roadway Moving has 97% positive reviews, above the New York average of 88%, and ranks #146 of 520 New York movers.
- Negative reviews#149 of 520(better than average)
2%vs 11% avg
Roadway Moving has 2% negative reviews, below the New York average of 11%, and ranks #149 of 520 New York movers. A lower percentage is better.
- Reviews analyzed#3 of 520(better than average)
5,014vs 285 avg
Roadway Moving has 5,014 reviews analyzed, above the New York average of 285, and ranks #3 of 520 New York movers.
- Yelp rating#24 of 520(better than average)
4.6vs 3.7 avg
Roadway Moving has a Yelp rating of 4.6, above the New York average of 3.7, and ranks #24 of 520 New York movers.
- Years in business#83 of 520(worse than average)
18 yearsvs 30 years avg
Roadway Moving has been in business for 18 years, below the New York average of 30 years, and ranks #83 of 520 New York movers.
| Metric | This moverRoadway Moving | New York avg | New York rank | Difference |
|---|---|---|---|---|
| moveBuddha score#2 of 520 in New York | 4.66 | 3.62 | #2 of 520 | +1.04(better than average) |
| Positive reviews#146 of 520 in New York | 97% | 88% | #146 of 520 | +9 pts(better than average) |
| Negative reviewsLower is better#149 of 520 in New York | 2% | 11% | #149 of 520 | −9 pts(better than average) |
| Reviews analyzed#3 of 520 in New York | 5,014 | 285 | #3 of 520 | +4,729(better than average) |
| Yelp rating#24 of 520 in New York | 4.6 | 3.7 | #24 of 520 | +0.9(better than average) |
| Years in business#83 of 520 in New York | 18 years | 30 years | #83 of 520 | −12(worse than average) |
Compared with 520 New York movers with moveBuddha profiles. Rank #1 is the best in New York.
Roadway Moving
4.66New York, NYSince 2008
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Roadway Moving, then see how it compares with other top-rated movers in New York.
Compare prices side by side
See where Roadway Moving lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Roadway Moving
4.66
New York, NY · Since 2008
Final verdict: Roadway Moving
Roadway Moving earns a 4.66/5 moveBuddha Score and ranks #2 among New York movers, with 97% positive feedback across 5,014 customer reviews.
Customers consistently praise its organized packing and consistency and follow-up. It is best for customers prioritizing strong communication, careful handling of belongings, and reliable service experience.
With 190 trucks and a track record dating to 2008, it has less history than the average New York mover, and the most common complaint is damage to items.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Roadway Moving
4.66
New York, NY · Since 2008
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your New York moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Roadway Moving
- Phone
- (212) 812-5240
- Website
- roadwaymoving.com
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.