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City Express Moving review 2026 (Brooklyn, NY)

In business since 2013 · Updated

City Express Moving, a Brooklyn, NY moving company, ranks #98 of 505 movers in New York, with a moveBuddha rating of 4.26/5.

63% of City Express Moving's 38 verified customer reviews are positive. Customers most often praise its proper equipment usage, while the most common complaint involves unprofessional behavior.

In business since 2013, City Express Moving holds active FMCSA registration (USDOT #1621071) and operates 3 trucks. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.

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How City Express Moving measures up

Across 38 reviews, City Express Moving in Brooklyn, NY is rated 3.8/5 on Yelp (37 reviews) and 4.6/5 on Google (14 reviews).

City Express Moving ranks #98 out of 505 movers in New York with a moveBuddha Score of 4.26 out of 5.

  • moveBuddha Score

    moveBuddha Score

    The moveBuddha Score is a single 0–5 rating that combines everything we know about a mover, so you can compare companies without cross-referencing a dozen review sites.

    It weighs customer service, quote accuracy, review quality, industry experience, website quality, brand strength, and ratings from Google, Yelp, and the Better Business Bureau.

    It is not a paid placement. Partners and non-partners are scored the same way.

  • Google rating

    Based on 14 reviews
  • Yelp rating

    Based on 37 reviews
  • Better Business Bureau

    Other names on file at BBB

    The Better Business Bureau also lists City Express Moving as City Local Moving.

    Businesses are often filed at BBB under a legal, parent-company, or former name rather than the one they trade under, so if you look City Express Moving up on BBB, search for that name too.

    View the BBB profile

    No BBB profile found
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Is City Express Moving moveBuddha Certified?

City Express Moving is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.

With a Certified mover, moveBuddha does the vetting for you and provides added protection. City Express Moving hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.

What movebuddha certified movers offer

  • Up to $1,000 in added move coverage*. Extra protection for eligible moves.
  • Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
  • Dedicated moveBuddha support. Help through the move process.
  • Dispute mediation. moveBuddha steps in if issues arise.

Before you book, check:

  • USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
  • Insurance coverage. Ask for proof of liability and cargo insurance.
  • A written estimate. Binding or not-to-exceed, with every fee listed.
  • The claims process. Ask how damage claims are filed and how long they take.

* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified

** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.

What do customers say about City Express Moving?

Out of 38 verified reviews, 63% of customers left a positive review about City Express Moving in Brooklyn, NY. 26.3% of reviews are negative and 10.5% are neutral. City Express Moving has a 25% lower positive review percentage than the average New York moving company (63% vs the New York state average of 88%).

  • Positive63.2%(24)
  • Neutral10.5%(4)
  • Negative26.3%(10)

Based on 38 reviews across Google, Yelp, and other review sites.

What customers like about City Express Moving

  • Proper equipment usage

    Movers showed up with the right tools and used them correctly, which helped ensure a safer move.

  • Affordable rates

    Many reviewers found City Express Moving to be more budget-friendly than competitors without sacrificing quality.

  • Transparent pricing

    Many reviewers felt confident booking with City Express Moving due to honest, upfront pricing and no surprise fees.

  • Quick response times

    Customer support at City Express Moving was often noted for responding to questions or concerns almost immediately

  • Quick moving process

    The team at City Express Moving often gets the job done faster than expected, saving clients time.

What positive reviewers say

  • “They responded to emails within minutes and offered simple, no surprise rates. The move took only 3.5 hours, and they worked quickly while staying careful with my things.”

    YelpVerified Reviewer
  • “They came with wardrobe boxes, plastic wrap, blankets, and other supplies. They moved my two-bedroom apartment in three hours, charged the cheapest price, and everything arrived in perfect condition.”

    YelpVerified Reviewer
  • “Michael answered quickly, provided the needed insurance certificate, and sent the promised truck. The movers arrived on time, wrapped furniture carefully, and finished under the estimate with only a small tape charge.”

    YelpVerified Reviewer

What mixed reviewers say

  • “They were an hour and a half late, but Michael called ahead. The crew worked professionally, wrapped all my furniture, and moved heavy items quickly and efficiently.”

    YelpVerified Reviewer
  • “The movers were efficient and professional, wrapped furniture, and packed electronics well. They initially requested payment before delivery, but agreed to finish unloading first.”

    YelpVerified Reviewer
  • “They arrived early and completed the move in two and a half hours. After I offered a tip, the mover asked whether I could give more.”

    YelpVerified Reviewer

Most common complaints about City Express Moving

  • Unprofessional behavior

    Complaints included movers using foul language, showing up late, or acting inappropriately.

  • Unreliable timing

    Customers reported inconsistent scheduling and lack of punctuality from City Express Moving.

  • Damage to home

    Customers reported scratched floors, dinged walls, or other property damage during the move.

What negative reviewers say

  • “They scheduled a complete move for 8 a.m., then did not show or call. After ignoring calls, they promised a 1 p.m. arrival and still never came.”

    YelpVerified Reviewer
  • “They broke my expensive bed and other items. The insurance policy was useless, and I had to replace the bed out of pocket.”

    YelpVerified Reviewer
  • “They quoted $55 an hour, then demanded $110 an hour, a three-hour minimum, and hidden fees after loading my furniture. The movers were rude and unprofessional.”

    YelpVerified Reviewer
  • “A mover dragged a box across my newly installed hardwood floor, leaving a deep scratch across several floorboards that required replacement.”

    YelpVerified Reviewer

City Express Moving

4.26Brooklyn, NYSince 2013

Save more than 30% on average by comparing movers before you book.

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What services does City Express Moving offer?

City Express Moving handles local moves from Brooklyn, NY, with services including packing materials.

Services offered

Is City Express Moving licensed and insured?

Federally licensed, operating authority active

US DOT 1621071 Check on SAFER

Verified against the FMCSA, not by moveBuddha

Yes, City Express Moving is registered with the Federal Motor Carrier Safety Administration under US DOT number 1621071, as N Y C GREENLINE MOVERS CORP, and its operating status is currently active. It also holds a New York intrastate license, number 38242.

Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover City Express Moving holds. Ask for a certificate of insurance before you book.

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State license number
38242Issued by New York. Covers moves within the state, which the FMCSA does not
Registered legal name
N Y C GREENLINE MOVERS CORPThe entity behind the trading name, as filed with the FMCSA
FMCSA safety rating
Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
Trucks registered
3Power units reported to the FMCSA
Miles driven
35,000Reported to the FMCSA for 2024
Roadside inspections
0Recorded by the FMCSA
FMCSA record last updated
July 2026

How much does City Express Moving cost?

City Express Moving does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in New York, you can expect to pay approximately $139/hr. Total local-move costs from similar movers typically run $400โ€“$750 for a studio or 1-bedroom, $850โ€“$1,750 for a 2-3 bedroom, and $1,700โ€“$3,400 for a 4+ bedroom home.

What similar movers typically bill for a local move

Full-service New York moving companies similar to City Express Moving typically bill the amounts below using a $139/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.

Typical local move totals from similar movers
Home sizeTypical totalTime and crew
Studio / 1 bedroom$400โ€“$7503โ€“5 hours, 2 movers
2-3 bedrooms$850โ€“$1,7505โ€“8 hours, 2โ€“3 movers
4+ bedrooms$1,700โ€“$3,4008โ€“12 hours, 3โ€“4 movers

What payment options and discounts does City Express Moving offer?

Accepts
Credit Cards
Deposit
Not listed, so ask

City Express Moving accepts credit cards. Deposit policies vary by mover, so ask whether one is required when you request a quote.

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How City Express Moving compares with the top 9 Brooklyn movers

With a moveBuddha score of 4.26 out of 5, City Express Moving places eighth when ranked against the nine top-scoring movers in Brooklyn, just behind Olympus Moving & Storage, Inc. and just ahead of Active Moving, Inc.. At 38 reviews, City Express Moving has fewer reviews than eight of the nine.

The nine highest-scoring local movers near Brooklyn, by moveBuddha score.

#MoverScoreReviews
1TDY Moving and StorageBrooklyn4.48992
2Veteran Movers NYC LLCBrooklyn4.44570
3All Star Moving & Storage, Inc.Brooklyn4.42242
4TB MovingBrooklyn4.34202
5Green City Movers Inc.Rego Park4.3416
6Braha Moving SystemsQueens4.28176
7Olympus Moving & Storage, Inc.Brooklyn4.28103
8City Express MovingThis mover ยท ranks #84.2638
9Active Moving, Inc.Brooklyn4.2292
10BQ Transport LLCBrooklyn4.1288

How does City Express Moving compare to other New York movers?

  • moveBuddha score#98 of 505(better than average)

    4.26vs 3.63 avg

    City Express Moving scores 4.26, above the New York average of 3.63, and ranks #98 of 505 New York movers.

  • Positive reviews#410 of 505(worse than average)

    63%vs 88% avg

    City Express Moving has 63% positive reviews, below the New York average of 88%, and ranks #410 of 505 New York movers.

  • Negative reviews#396 of 505(worse than average)

    26%vs 11% avg

    City Express Moving has 26% negative reviews, above the New York average of 11%, and ranks #396 of 505 New York movers. A lower percentage is better.

  • Reviews analyzed#320 of 505(worse than average)

    38vs 287 avg

    City Express Moving has 38 reviews analyzed, below the New York average of 287, and ranks #320 of 505 New York movers.

  • Yelp rating#75 of 505(better than average)

    3.8vs 3.7 avg

    City Express Moving has a Yelp rating of 3.8, above the New York average of 3.7, and ranks #75 of 505 New York movers.

  • Years in business#102 of 505(worse than average)

    13 yearsvs 30 years avg

    City Express Moving has been in business for 13 years, below the New York average of 30 years, and ranks #102 of 505 New York movers.

MetricThis moverNew York avg
moveBuddha score#98 of 505 in New York4.263.63
Positive reviews#410 of 505 in New York63%88%
Negative reviewsLower is better#396 of 505 in New York26%11%
Reviews analyzed#320 of 505 in New York38287
Yelp ratingBased on only 37 reviews#75 of 505 in New York3.83.7
Years in business#102 of 505 in New York13 years30 years

Compared with 505 New York movers with moveBuddha profiles. Rank #1 is the best in New York.

City Express Moving

4.26Brooklyn, NYSince 2013

Save more than 30% on average by comparing movers before you book.

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Final verdict: City Express Moving

City Express Moving earns a 4.26/5 moveBuddha Score and ranks #8 among Brooklyn movers, with 63% positive feedback across 38 customer reviews.

Customers consistently praise its proper equipment usage and affordable rates. It is best for customers prioritizing strong communication, efficient moves, and reliable service experience.

With 3 trucks and a track record dating to 2013, it has less history than the average New York mover, and the most common complaint is unprofessional behavior.

All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.

City Express Moving

Brooklyn, NY ยท Since 2013

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Why moveBuddha?

  • 30%+Average savings

    On average, moveBuddha users save more than 30% by comparing movers before booking.

    Calculate your New York moving cost 
  • $1,000Added move coverage*

    When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.

  • 1-on-1Dispute mediation

    If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.

* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.

How we score moving companies

Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.

  • Quotes & payment optionsWeighs most

    The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.

  • Online reputationMajor factor

    An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.

  • ServicesMajor factor

    The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.

  • Customer supportSupporting factor

    How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.

  • Review feedbackSupporting factor

    A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.

  • State availabilityMinor factor

    The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.

What the scores are built on

  • 4,500+Moving companies analyzed
  • 1M+Authenticated reviews
  • 25+Independent data sources
  • 1,000+Live price points a month
  • $0Paid for a ranking
  • MonthlyRefreshed and re-verified

Read the full scoring methodology

Written by

Ryan CarriganCo-founder, moveBuddha

Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.

City Express Moving
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