Heart Moving review 2026 (New York, NY)
In business since 2016 · Updated
Heart Moving, a New York, NY moving company, ranks #81 of 520 movers in New York, with a moveBuddha rating of 4.30/5.
98% of Heart Moving's 198 verified customer reviews are positive. Customers most often praise its affordable rates, while the most common complaint involves misplaced or lost items.
In business since 2016, Heart Moving holds active FMCSA registration (USDOT #2451976) and operates 3 trucks. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Heart Moving measures up
Across 198 reviews, Heart Moving in New York, NY is rated 4.9/5 on Google (172 reviews) and 4.8/5 on Yelp (92 reviews), and has an A+ rating from the Better Business Bureau.
Heart Moving ranks #81 out of 520 movers in New York with a moveBuddha Score of 4.30 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.30.
- Industry experience
- 5.0
- Customer service
- 4.4
- Review quality
- 4.2
- Brand
- 4.0
- Website
- 4.0
Google rating
Based on 172 reviews
Yelp rating
Based on 92 reviews
Better Business Bureau
Based on BBB profile
Is Heart Moving moveBuddha Certified?
Heart Moving is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Heart Moving hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Heart Moving?
Out of 198 verified reviews, 98% of customers left a positive review about Heart Moving in New York, NY. 1.5% of reviews are negative and 0.5% are neutral. Heart Moving has a 10% higher positive review percentage than the average New York moving company (98% vs the New York state average of 88%).
- Positive98%(194)
- Neutral0.5%(1)
- Negative1.5%(3)
Based on 198 reviews across Google, Yelp, and other review sites.
What customers like about Heart Moving
Affordable rates
Many reviewers found Heart Moving to be more budget-friendly than competitors without sacrificing quality.
Consistency and follow-up
Reviewers liked that Heart Moving stayed in touch before and after the move to ensure everything went smoothly.
Good communication
Reviewers frequently mention clear, consistent updates from Heart Moving throughout the moving process.
Organized packing
Heart Moving is often recognized for labeling boxes clearly and packing with structure and care.
Flexibility
Clients liked that Heart Moving was willing to adjust schedules or accommodate last-minute changes.
What positive reviewers say
“Heart Moving handled three pickup locations and an upstate drop-off smoothly. The movers were professional and friendly, Jane followed up throughout the day, and the price was more than fair.”
Collin BlendellVerified ReviewerGoogle“They packed my entire studio/one-bedroom in one hour, wrapping every item carefully. Ana worked with my budget, and the quoted price was final with no unexpected costs.”
GoogleVerified Reviewer “The team was professional, great communicators, and flexible. After the first phase of my move, I will definitely hire them for the next part.”
Paulette JacobsmeierVerified ReviewerGoogle“Chris was friendly, consistently quick to respond to questions, and followed up every step of the way. Mike and his team arrived on time and worked very efficiently.”
GoogleVerified Reviewer
What mixed reviewers say
“The movers were efficient and nice with ordinary boxes, but artwork was badly damaged despite prior assurances. Heart refused full compensation, so I would not use them again.”
GoogleVerified Reviewer
Most common complaints about Heart Moving
Misplaced or lost items
In some cases, belongings went missing or were delivered to the wrong location.
Unprofessional behavior
Complaints included movers using foul language, showing up late, or acting inappropriately.
What negative reviewers say
“After the move, I found a box of shoes worth about $200 was missing. They did not let me check the truck, and when I called, they said they found nothing.”
GoogleVerified Reviewer “The sales team never confirmed the moving time, and elevator reservations caused delays. The crew left quickly without assembling my furniture or placing it where I wanted.”
GoogleVerified Reviewer “The crew pressured me for a higher tip, laughed when a water cooler melted, left the bathroom unpacked, and stopped responding. A supervisor became angry when I complained.”
GoogleVerified Reviewer
Heart Moving
4.30New York, NYSince 2016
Save more than 30% on average by comparing movers before you book.
Heart Moving
4.30
New York, NY · Since 2016
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Heart Moving, then see how it compares with other top-rated movers in New York.
Compare prices side by side
See where Heart Moving lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Heart Moving offer?
Heart Moving offers local moves.
Services offered
Is Heart Moving licensed and insured?
Federally licensed, operating authority active
US DOT 2451976 Check on SAFER
Verified against the FMCSA, not by moveBuddha
Yes, Heart Moving is registered with the Federal Motor Carrier Safety Administration under US DOT number 2451976, as HEART MOVING LLC, and its operating status is currently active. It also holds a New York intrastate license, number 39162.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Heart Moving holds. Ask for a certificate of insurance before you book.
- State license number
- 39162Issued by New York. Covers moves within the state, which the FMCSA does not
- Registered legal name
- HEART MOVING LLCThe entity behind the trading name, as filed with the FMCSA
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
- Trucks registered
- 3Power units reported to the FMCSA
- Miles driven
- 28,000Reported to the FMCSA for 2021
- Roadside inspections
- 0Recorded by the FMCSA
- FMCSA record last updated
- May 2026
How much does Heart Moving cost?
Heart Moving does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in New York, you can expect to pay approximately $139/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home.
What similar movers typically bill for a local move
Full-service New York moving companies similar to Heart Moving typically bill the amounts below using a $139/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What payment options and discounts does Heart Moving offer?
- Accepts
- Credit Cards
- Deposit
- Not listed, so ask
Heart Moving accepts credit cards. Deposit policies vary by mover, so ask whether one is required when you request a quote.
How does Heart Moving compare to other New York movers?
- moveBuddha score#81 of 520(better than average)
4.30vs 3.62 avg
Heart Moving scores 4.30, above the New York average of 3.62, and ranks #81 of 520 New York movers.
- Positive reviews#125 of 520(better than average)
98%vs 88% avg
Heart Moving has 98% positive reviews, above the New York average of 88%, and ranks #125 of 520 New York movers.
- Negative reviews#125 of 520(better than average)
2%vs 11% avg
Heart Moving has 2% negative reviews, below the New York average of 11%, and ranks #125 of 520 New York movers. A lower percentage is better.
- Reviews analyzed#139 of 520(worse than average)
198vs 285 avg
Heart Moving has 198 reviews analyzed, below the New York average of 285, and ranks #139 of 520 New York movers.
- Yelp rating#10 of 520(better than average)
4.8vs 3.7 avg
Heart Moving has a Yelp rating of 4.8, above the New York average of 3.7, and ranks #10 of 520 New York movers.
- Years in business#111 of 520(worse than average)
10 yearsvs 30 years avg
Heart Moving has been in business for 10 years, below the New York average of 30 years, and ranks #111 of 520 New York movers.
| Metric | This moverHeart Moving | New York avg | New York rank | Difference |
|---|---|---|---|---|
| moveBuddha score#81 of 520 in New York | 4.30 | 3.62 | #81 of 520 | +0.68(better than average) |
| Positive reviews#125 of 520 in New York | 98% | 88% | #125 of 520 | +10 pts(better than average) |
| Negative reviewsLower is better#125 of 520 in New York | 2% | 11% | #125 of 520 | −9 pts(better than average) |
| Reviews analyzed#139 of 520 in New York | 198 | 285 | #139 of 520 | −87(worse than average) |
| Yelp rating#10 of 520 in New York | 4.8 | 3.7 | #10 of 520 | +1.1(better than average) |
| Years in business#111 of 520 in New York | 10 years | 30 years | #111 of 520 | −20(worse than average) |
Compared with 520 New York movers with moveBuddha profiles. Rank #1 is the best in New York.
Heart Moving
4.30New York, NYSince 2016
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Heart Moving, then see how it compares with other top-rated movers in New York.
Compare prices side by side
See where Heart Moving lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Heart Moving
4.30
New York, NY · Since 2016
Final verdict: Heart Moving
Heart Moving earns a 4.30/5 moveBuddha Score and ranks #81 among New York movers, with 98% positive feedback across 198 customer reviews.
Customers consistently praise its affordable rates and consistency and follow-up. It is best for customers prioritizing strong communication, helpful crews, and reliable service experience.
With 3 trucks and a track record dating to 2016, it has less history than the average New York mover, and the most common complaint is misplaced or lost items.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Heart Moving
4.30
New York, NY · Since 2016
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your New York moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Heart Moving
- Phone
- (347) 566-0902
- Website
- heartmoving.us
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.