Imperial Moving and Storage review 2026 (New York, NY)
In business since 2005 · Updated
Imperial Moving and Storage, a New York, NY moving company, ranks #23 of 499 movers in New York, with a moveBuddha rating of 4.50/5.
77% of Imperial Moving and Storage's 2,256 verified customer reviews are positive. Customers most often praise its quick moving process, while the most common complaint involves unexpected charges.
In business since 2005, Imperial Moving and Storage holds active FMCSA registration (USDOT #1422485) and operates 1 truck. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Imperial Moving and Storage measures up
Across 2,256 reviews, Imperial Moving and Storage in New York, NY is rated 4.4/5 on Google (1,704 reviews) and 3.1/5 on Yelp (646 reviews), and has an A+ rating from the Better Business Bureau.
Imperial Moving and Storage ranks #23 out of 499 movers in New York with a moveBuddha Score of 4.50 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.50.
- Website
- 5.0
- Customer service
- 5.0
- Industry experience
- 5.0
- Review quality
- 4.2
- Brand
- 4.0
Google rating
Based on 1,704 reviews
Yelp rating
Based on 646 reviews
Better Business Bureau
Based on BBB profile
Is Imperial Moving and Storage moveBuddha Certified?
Imperial Moving and Storage is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Imperial Moving and Storage hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Imperial Moving and Storage?
Out of 2,256 verified reviews, 77% of customers left a positive review about Imperial Moving and Storage in New York, NY. 21.2% of reviews are negative and 1.9% are neutral. Imperial Moving and Storage has a 11% lower positive review percentage than the average New York moving company (77% vs the New York state average of 88%).
- Positive76.9%(1,735)
- Neutral1.9%(43)
- Negative21.2%(478)
Based on 2,256 reviews across Google, Yelp, and other review sites.
What customers like about Imperial Moving and Storage
Quick moving process
The team at Imperial Moving and Storage often gets the job done faster than expected, saving clients time.
Quick response times
Customer support at Imperial Moving and Storage was often noted for responding to questions or concerns almost immediately
Efficient service
Many customers praise Imperial Moving and Storage for completing moves smoothly and with minimal downtime.
Respectful of property
Customers appreciated how carefully Imperial Moving and Storage's team maneuvered furniture through tight spaces without damaging walls or floors.
Careful handling
Belongings are treated with caution, and many customers report zero damage thanks to Imperial Moving and Storage's attention to detail.
What positive reviewers say
“Everyone was responsive, prompt and courteous. This was by far the most seamless and pleasant move my husband and I have had.”
YelpVerified Reviewer “Worthy of 5 stars! They were on time, moved and packed more than I asked for. David and his team were communicative, kind, and very fast!”
YelpVerified Reviewer “Vladimir and his team were very professional and careful with all my belongings, wrapping everything carefully. They were upfront about costs and discussed them throughout the process so I didn't feel I was getting pushed around.”
YelpVerified Reviewer “On the day of the move, the movers were extremely nice, well prepared and on-time. They were very careful with all my furniture and belongings, and advised me on moving a fish tank and other challenging pieces.”
YelpVerified Reviewer
What mixed reviewers say
“They were one hour late, not a big deal, did what they were supposed to. Worked hard. I would use them again.”
YelpVerified Reviewer “The movers showed up on time, actually a little earlier than anticipated... The move ended up being $50 more than quoted due to travel time... I did notice some scratches on my table after the move.”
YelpVerified Reviewer “Professional and efficient movers. Vladimir, Miguel and Arpad handled my long-distance move well. They showed up on time for pick-up and delivery... I was disappointed that the cost was nearly $1k above Imperial's quote.”
YelpVerified Reviewer
Most common complaints about Imperial Moving and Storage
Unexpected charges
Hidden fees or surprise costs caused dissatisfaction among some Imperial Moving and Storage clients.
Damage to items
Some customers reported that items were damaged during packing or loading.
Delayed arrival or delivery
Several reviewers experienced frustrating delays either on moving day or with final delivery.
What negative reviewers say
“While the movers were kind, choosing this company was a mistake. Everything went wrong and I ended up paying double what I was originally quoted.”
YelpVerified Reviewer “The movers showed up 8 hours late (at 5pm)... It took 24 days (16 business days) for our stuff to actually arrive... Some of our stuff was dinted and not put together correctly...”
YelpVerified Reviewer “They broke a leg on 2 separate pieces of furniture... They also lost the cord to my peloton and told me they put it somewhere they did not.”
YelpVerified Reviewer “The actual movers were quick, but the process was terrible. They gave me the wrong bill (apparently), and then charged my card $350 more, without notifying me, and without any sort of confirmation.”
Aadit PatelVerified ReviewerGoogle
Imperial Moving and Storage
4.50New York, NYSince 2005
Save more than 30% on average by comparing movers before you book.
Imperial Moving and Storage
4.50
New York, NY · Since 2005
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Imperial Moving and Storage, then see how it compares with other top-rated movers in New York.
Compare prices side by side
See where Imperial Moving and Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Imperial Moving and Storage offer?
Imperial Moving and Storage is a full-service local, long-distance, and international mover in New York, NY, listing 18 services on moveBuddha, including small moves, packing, and unpacking.
Services offered
- Full-service moving
- Local & in-state moving
- Long-distance moving
- International moving
- Office & commercial moving
- Small moves
- Packing
- Unpacking
- Fragile-only packing
- Packing materials
- Custom crating
- Storage
- Climate-controlled storage
- Piano moving
- Pool table moving
- Fine art
- Antiques
- Debris removal
Is Imperial Moving and Storage licensed and insured?
Federally licensed, operating authority active
US DOT 1422485 Check on SAFER
Verified against the FMCSA, not by moveBuddha
Yes, Imperial Moving and Storage is registered with the Federal Motor Carrier Safety Administration under US DOT number 1422485, as LION'S DEN ENTERPRISES, and its operating status is currently active. It also holds a New York intrastate license, number 32647.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Imperial Moving and Storage holds. Ask for a certificate of insurance before you book.
- State license number
- 32647Issued by New York. Covers moves within the state, which the FMCSA does not
- Registered legal name
- LION'S DEN ENTERPRISESThe entity behind the trading name, as filed with the FMCSA
- FMCSA safety rating
- SatisfactoryAssigned after a compliance review
- Trucks registered
- 1Power units reported to the FMCSA
- Miles driven
- 126,000Reported to the FMCSA for 2025
- Roadside inspections
- 0Recorded by the FMCSA
- FMCSA record last updated
- May 2026
How much does Imperial Moving and Storage cost?
Imperial Moving and Storage lists an hourly rate of $130, below the New York average of $139/hr. At that rate, a studio or 1-bedroom move (3–5 hours with 2 movers) would come to about $400–$650. Larger homes need more movers and hours: totals from similar movers typically run $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service New York moving companies similar to Imperial Moving and Storage typically bill the amounts below using a $139/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Imperial Moving and Storage is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service New York moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Imperial Moving and Storage offer?
- Accepts
- Credit Cards
- Deposit
- Not listed, so ask
Imperial Moving and Storage accepts credit cards. Deposit policies vary by mover, so ask whether one is required when you request a quote.
How does Imperial Moving and Storage compare to other New York movers?
- moveBuddha score#23 of 499(better than average)
4.50vs 3.63 avg
Imperial Moving and Storage scores 4.50, above the New York average of 3.63, and ranks #23 of 499 New York movers.
- Positive reviews#374 of 499(worse than average)
77%vs 88% avg
Imperial Moving and Storage has 77% positive reviews, below the New York average of 88%, and ranks #374 of 499 New York movers.
- Negative reviews#375 of 499(worse than average)
21%vs 11% avg
Imperial Moving and Storage has 21% negative reviews, above the New York average of 11%, and ranks #375 of 499 New York movers. A lower percentage is better.
- Reviews analyzed#9 of 499(better than average)
2,256vs 287 avg
Imperial Moving and Storage has 2,256 reviews analyzed, above the New York average of 287, and ranks #9 of 499 New York movers.
- Yelp rating#103 of 499(worse than average)
3.1vs 3.7 avg
Imperial Moving and Storage has a Yelp rating of 3.1, below the New York average of 3.7, and ranks #103 of 499 New York movers.
- Years in business#76 of 499(worse than average)
21 yearsvs 30 years avg
Imperial Moving and Storage has been in business for 21 years, below the New York average of 30 years, and ranks #76 of 499 New York movers.
| Metric | This moverImperial Moving and Storage | New York avg | New York rank | Difference |
|---|---|---|---|---|
| moveBuddha score#23 of 499 in New York | 4.50 | 3.63 | #23 of 499 | +0.87(better than average) |
| Positive reviews#374 of 499 in New York | 77% | 88% | #374 of 499 | −11 pts(worse than average) |
| Negative reviewsLower is better#375 of 499 in New York | 21% | 11% | #375 of 499 | +10 pts(worse than average) |
| Reviews analyzed#9 of 499 in New York | 2,256 | 287 | #9 of 499 | +1,969(better than average) |
| Yelp rating#103 of 499 in New York | 3.1 | 3.7 | #103 of 499 | −0.6(worse than average) |
| Years in business#76 of 499 in New York | 21 years | 30 years | #76 of 499 | −9(worse than average) |
Compared with 499 New York movers with moveBuddha profiles. Rank #1 is the best in New York.
Imperial Moving and Storage
4.50New York, NYSince 2005
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Imperial Moving and Storage, then see how it compares with other top-rated movers in New York.
Compare prices side by side
See where Imperial Moving and Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Imperial Moving and Storage
4.50
New York, NY · Since 2005
Final verdict: Imperial Moving and Storage
Imperial Moving and Storage earns a 4.50/5 moveBuddha Score and ranks #23 among New York movers, with 77% positive feedback across 2,256 customer reviews.
Customers consistently praise its quick moving process and quick response times. It is best for customers prioritizing strong communication, careful handling of belongings, and reliable service experience.
With 1 truck and a track record dating to 2005, it has less history than the average New York mover, and the most common complaint is unexpected charges.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Imperial Moving and Storage
4.50
New York, NY · Since 2005
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your New York moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Imperial Moving and Storage
- Phone
- (646) 491-9507
- Website
- imperialmovers.com
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.