Pony Express Moving Co. review 2026 (Schenectady, NY)
Updated
Pony Express Moving Co., a Schenectady, NY moving company, ranks #253 of 505 movers in New York, with a moveBuddha rating of 3.34/5.
83% of Pony Express Moving Co.'s 48 verified customer reviews are positive. Customers most often praise its affordable rates, while the most common complaint involves higher-than-expected costs. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Pony Express Moving Co. measures up
Pony Express Moving Co. ranks #253 out of 505 movers in New York with a moveBuddha Score of 3.34 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 3.34.
- Review quality
- 3.5
- Brand
- 3.0
- Website
- 3.0
- Customer service
- 3.0
- Industry experience
- 3.0
Is Pony Express Moving Co. moveBuddha Certified?
Pony Express Moving Co. is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Pony Express Moving Co. hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Pony Express Moving Co.?
Out of 48 verified reviews, 83% of customers left a positive review about Pony Express Moving Co. in Schenectady, NY. 16.7% of reviews are negative. Pony Express Moving Co. has a 5% lower positive review percentage than the average New York moving company (83% vs the New York state average of 88%).
- Positive83.3%(40)
- Negative16.7%(8)
Based on 48 reviews across Google, Yelp, and other review sites.
What customers like about Pony Express Moving Co.
Affordable rates
Many reviewers found Pony Express Moving Co. to be more budget-friendly than competitors without sacrificing quality.
Flexibility
Clients liked that Pony Express Moving Co. was willing to adjust schedules or accommodate last-minute changes.
Quick response times
Customer support at Pony Express Moving Co. was often noted for responding to questions or concerns almost immediately
Friendly and approachable staff
Many customers felt at ease working with the courteous and personable team at Pony Express Moving Co..
Respectful of property
Customers appreciated how carefully Pony Express Moving Co.'s team maneuvered furniture through tight spaces without damaging walls or floors.
What positive reviewers say
“Mike was incredibly flexible after my moving date changed twice; he was even able to schedule a job for the next day. The team is super friendly and works efficiently.”
Megan HVerified ReviewerGoogle“His price was fair and the team was responsive, careful, considerate and hard working.”
Carrie LVerified ReviewerGoogle“They worked efficiently and effectively, and treated our belongings (and us) with respect. Nothing was broken or damaged, and the price was quite competitive.”
David SingerVerified ReviewerGoogle“Mike got a crew there, got us moved and saved the day. Fair price for the amount of work done and how last-minute it was.”
Sabrina SeegerVerified ReviewerGoogle
Most common complaints about Pony Express Moving Co.
Higher-than-expected costs
Final bills were occasionally much higher than initial estimates, upsetting customers.
Unprofessional behavior
Complaints included movers using foul language, showing up late, or acting inappropriately.
Damage to items
Some customers reported that items were damaged during packing or loading.
What negative reviewers say
“They covered my mattresses and duffle bag in nasty brown stains. They were fast and Mike was nice, but the service was very expensive and did not keep my property safe or clean.”
Arlene MedinaVerified ReviewerGoogle“The company was way overpriced, arrived late, and the movers swore and played around. I would never recommend them.”
don CoreyVerified ReviewerGoogle“Two movers arrived in pajama bottoms, and the team requested payment after partially completing the move. They left without finishing the job.”
Mary SaeedVerified ReviewerGoogle“They arrived two hours late because of a flat tire and charged $850 for a simple table, chairs, sideboard, and secretary move.”
Lisa E.Verified ReviewerYelp
Pony Express Moving Co.
3.34Schenectady, NY
Save more than 30% on average by comparing movers before you book.
Pony Express Moving Co.
3.34
Schenectady, NY
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Pony Express Moving Co., then see how it compares with other top-rated movers in Schenectady.
Compare prices side by side
See where Pony Express Moving Co. lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Pony Express Moving Co. offer?
Pony Express Moving Co. is a full-service local mover in Schenectady, NY, listing 7 services on moveBuddha, including packing, piano moving, and antique handling.
Services offered
Is Pony Express Moving Co. licensed and insured?
moveBuddha holds no federal licensing record for Pony Express Moving Co. in Schenectady, NY. That is not the same as the company being unlicensed. Movers operating only within one state are licensed by that state rather than by the FMCSA.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Pony Express Moving Co. holds. Ask for a certificate of insurance before you book.
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
How much does Pony Express Moving Co. cost?
Pony Express Moving Co. does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in New York, you can expect to pay approximately $139/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home.
What similar movers typically bill for a local move
Full-service New York moving companies similar to Pony Express Moving Co. typically bill the amounts below using a $139/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What payment options and discounts does Pony Express Moving Co. offer?
- Accepts
- No credit cards
- Deposit
- Not listed, so ask
Pony Express Moving Co. does not list any accepted payment methods on moveBuddha. Confirm how they take payment before moving day. Deposit policies vary by mover, so ask whether one is required when you request a quote.
How Pony Express Moving Co. compares with other local movers
With a moveBuddha score of 3.34 out of 5, Pony Express Moving Co. trails the five highest-scoring moving companies near Schenectady, 0.80 points behind Schaap Moving Systems Inc. Pony Express Moving Co.'s score rests on 48 reviews, fewer than any of the five. Where Pony Express Moving Co. falls behind is quote accuracy, with the lowest quote accuracy score in the group.
The five highest-scoring nearby movers, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Mabey's Moving & StorageRensselaer | 4.56 | 706 | 4.8 | 3.7 | A+ |
| 2 | Clark Moving & StorageSchenectady | 4.48 | 150 | 4.6 | 3.0 | A+ |
| 3 | Arnoff Moving & StorageMalta | 4.42 | 591 | 3.8 | 2.0 | A+ |
| 4 | Don's Moving & StorageAlbany | 4.36 | 951 | 4.9 | 4.0 | A+ |
| 5 | Schaap Moving Systems IncColonie | 4.14 | 57 | 4.3 | 2.1 | — |
| 6 | Pony Express Moving Co.This mover · ranks #6 | 3.34 | 48 | — | — | — |
How does Pony Express Moving Co. compare to other New York movers?
- moveBuddha score#253 of 505(worse than average)
3.34vs 3.63 avg
Pony Express Moving Co. scores 3.34, below the New York average of 3.63, and ranks #253 of 505 New York movers.
- Positive reviews#344 of 505(worse than average)
83%vs 88% avg
Pony Express Moving Co. has 83% positive reviews, below the New York average of 88%, and ranks #344 of 505 New York movers.
- Negative reviews#349 of 505(worse than average)
17%vs 11% avg
Pony Express Moving Co. has 17% negative reviews, above the New York average of 11%, and ranks #349 of 505 New York movers. A lower percentage is better.
- Reviews analyzed#307 of 505(worse than average)
48vs 287 avg
Pony Express Moving Co. has 48 reviews analyzed, below the New York average of 287, and ranks #307 of 505 New York movers.
| Metric | This moverPony Express Moving Co. | New York avg | New York rank | Difference |
|---|---|---|---|---|
| moveBuddha score#253 of 505 in New York | 3.34 | 3.63 | #253 of 505 | −0.29(worse than average) |
| Positive reviews#344 of 505 in New York | 83% | 88% | #344 of 505 | −5 pts(worse than average) |
| Negative reviewsLower is better#349 of 505 in New York | 17% | 11% | #349 of 505 | +6 pts(worse than average) |
| Reviews analyzed#307 of 505 in New York | 48 | 287 | #307 of 505 | −239(worse than average) |
Compared with 505 New York movers with moveBuddha profiles. Rank #1 is the best in New York.
Pony Express Moving Co.
3.34Schenectady, NY
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Pony Express Moving Co., then see how it compares with other top-rated movers in Schenectady.
Compare prices side by side
See where Pony Express Moving Co. lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Pony Express Moving Co.
3.34
Schenectady, NY
Final verdict: Pony Express Moving Co.
Pony Express Moving Co. earns a 3.34/5 moveBuddha Score and ranks #253 among New York movers, with 83% positive feedback across 48 customer reviews.
Customers consistently praise its affordable rates and flexibility. It is best for customers prioritizing strong communication, crew professionalism, and reliable service experience.
The most common complaint is higher-than-expected costs.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Pony Express Moving Co.
3.34
Schenectady, NY
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your New York moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Pony Express Moving Co.
- Phone
- (518) 374-3461
- Website
- ponyexpressmovingco.com
- Profiles
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.