Serenity Movers review 2026 (Bronx, NY)
Updated
Serenity Movers, a Bronx, NY moving company, ranks #229 of 520 movers in New York, with a moveBuddha rating of 3.36/5.
97% of Serenity Movers' 146 verified customer reviews are positive. Customers most often praise its affordable rates, while the most common complaint involves damage to items. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Serenity Movers measures up
Serenity Movers ranks #229 out of 520 movers in New York with a moveBuddha Score of 3.36 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 3.36.
- Review quality
- 3.5
- Brand
- 3.0
- Website
- 3.0
- Customer service
- 3.0
- Industry experience
- 3.0
Is Serenity Movers moveBuddha Certified?
Serenity Movers is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Serenity Movers hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Serenity Movers?
Out of 146 verified reviews, 97% of customers left a positive review about Serenity Movers in Bronx, NY. 3.4% of reviews are negative. Serenity Movers has a 9% higher positive review percentage than the average New York moving company (97% vs the New York state average of 88%).
- Positive96.6%(141)
- Negative3.4%(5)
Based on 146 reviews across Google, Yelp, and other review sites.
What customers like about Serenity Movers
Affordable rates
Many reviewers found Serenity Movers to be more budget-friendly than competitors without sacrificing quality.
Consistency and follow-up
Reviewers liked that Serenity Movers stayed in touch before and after the move to ensure everything went smoothly.
Good communication
Reviewers frequently mention clear, consistent updates from Serenity Movers throughout the moving process.
Flexibility
Clients liked that Serenity Movers was willing to adjust schedules or accommodate last-minute changes.
Respectful of property
Customers appreciated how carefully Serenity Movers's team maneuvered furniture through tight spaces without damaging walls or floors.
What positive reviewers say
“Maxwell was easy to communicate with at any hour, the price was reasonable, and the movers wrapped my furniture carefully. I had zero scratches after delivery.”
R BrownVerified ReviewerGoogle“There is continuity in the office, and information from each conversation reaches the right person. Even during uncertainty, I knew every step and could build a contingency plan.”
Megan FliegelmanVerified ReviewerGoogle“Maxwell rescheduled our move several times at short notice without complaint. The team wrapped our furniture perfectly, arrived on time, and delivered everything without damage at a reasonable price.”
Helen S.Verified ReviewerGoogle“They were on time for both moves, followed up before and after each one, used all required materials, and wrapped my furniture carefully. Everything arrived without a scratch at a great price.”
Ilana PortnerVerified ReviewerGoogle“I've used Serenity five times. Maxwell communicates clearly, and the movers are punctual, swift, and careful, making each move easier.”
Sarah LobotskyVerified ReviewerGoogle
Most common complaints about Serenity Movers
Damage to items
Some customers reported that items were damaged during packing or loading.
Misplaced or lost items
In some cases, belongings went missing or were delivered to the wrong location.
Damage to home
Customers reported scratched floors, dinged walls, or other property damage during the move.
What negative reviewers say
“After paying $400 a month for storage, many items were missing, including a beloved Keith Haring coffee-table book. I also experienced far more breakage than in my previous moves.”
Steve WeinsteinVerified ReviewerGoogle“The truck arrived 90 minutes late without notice. Later, we found a large gash in our headboard, and the bed broke because it was not reassembled correctly. The offered $400 did not cover replacement.”
candice henryVerified ReviewerGoogle“The movers were rude when I asked questions, left damage and scrapes all over the walls, and seemed in a hurry to leave. I would not recommend them.”
Jose GambirazioVerified ReviewerGoogle
Serenity Movers
3.36Bronx, NY
Save more than 30% on average by comparing movers before you book.
Serenity Movers
3.36
Bronx, NY
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Serenity Movers, then see how it compares with other top-rated movers in Bronx.
Compare prices side by side
See where Serenity Movers lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Serenity Movers offer?
Serenity Movers is a full-service local and long-distance mover in Bronx, NY, listing 15 services on moveBuddha, including small moves, packing, and unpacking.
Services offered
Is Serenity Movers licensed and insured?
Registered with the FMCSA
US DOT 1395829. Operating status is not on this profile. Check on SAFER
Verified against the FMCSA, not by moveBuddha
Serenity Movers is registered with the Federal Motor Carrier Safety Administration under US DOT number 1395829. It also holds a New York intrastate license, number 34554.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Serenity Movers holds. Ask for a certificate of insurance before you book.
- State license number
- 34554Issued by New York. Covers moves within the state, which the FMCSA does not
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
How much does Serenity Movers cost?
Serenity Movers does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in New York, you can expect to pay approximately $139/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service New York moving companies similar to Serenity Movers typically bill the amounts below using a $139/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Serenity Movers offers interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service New York moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Serenity Movers offer?
- Accepts
- Credit CardsCash
- Deposit
- Required to book
Serenity Movers accepts credit cards and cash. A deposit is required to book. Serenity Movers's terms: Local moves typically do not require a deposit. Deposits may be required for large or long-distance moves to secure the date and may be non-refundable depending on cancellation timing and services rendered.
How Serenity Movers compares with the top 3 Bronx movers
With a moveBuddha score of 3.36 out of 5, Serenity Movers trails the three top-scoring movers in Bronx, 0.92 points behind Available Movers & Storage, Inc.. Where Serenity Movers falls behind is review quality, with the lowest review quality score in the group.
The three highest-scoring local movers near Bronx, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Noah's Ark Moving & Storage Inc.Bronx | 4.50 | 74 | 4.5 | 3.6 | A+ |
| 2 | OctomoversBronx | 4.36 | 253 | 5.0 | 4.8 | — |
| 3 | Available Movers & Storage, Inc.Bronx | 4.28 | 356 | — | 2.2 | A+ |
| 4 | Serenity MoversThis mover · ranks #4 | 3.36 | 146 | — | — | — |
How does Serenity Movers compare to other New York movers?
- moveBuddha score#229 of 520(worse than average)
3.36vs 3.62 avg
Serenity Movers scores 3.36, below the New York average of 3.62, and ranks #229 of 520 New York movers.
- Positive reviews#168 of 520(better than average)
97%vs 88% avg
Serenity Movers has 97% positive reviews, above the New York average of 88%, and ranks #168 of 520 New York movers.
- Negative reviews#183 of 520(better than average)
3%vs 11% avg
Serenity Movers has 3% negative reviews, below the New York average of 11%, and ranks #183 of 520 New York movers. A lower percentage is better.
- Reviews analyzed#176 of 520(worse than average)
146vs 285 avg
Serenity Movers has 146 reviews analyzed, below the New York average of 285, and ranks #176 of 520 New York movers.
| Metric | This moverSerenity Movers | New York avg | New York rank | Difference |
|---|---|---|---|---|
| moveBuddha score#229 of 520 in New York | 3.36 | 3.62 | #229 of 520 | −0.26(worse than average) |
| Positive reviews#168 of 520 in New York | 97% | 88% | #168 of 520 | +9 pts(better than average) |
| Negative reviewsLower is better#183 of 520 in New York | 3% | 11% | #183 of 520 | −8 pts(better than average) |
| Reviews analyzed#176 of 520 in New York | 146 | 285 | #176 of 520 | −139(worse than average) |
Compared with 520 New York movers with moveBuddha profiles. Rank #1 is the best in New York.
Serenity Movers
3.36Bronx, NY
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Serenity Movers, then see how it compares with other top-rated movers in Bronx.
Compare prices side by side
See where Serenity Movers lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Serenity Movers
3.36
Bronx, NY
Final verdict: Serenity Movers
Serenity Movers earns a 3.36/5 moveBuddha Score and ranks #4 among Bronx movers, with 97% positive feedback across 146 customer reviews.
Customers consistently praise its affordable rates and consistency and follow-up. It is best for customers prioritizing strong communication, helpful crews, and reliable service experience.
The most common complaint is damage to items.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Serenity Movers
3.36
Bronx, NY
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your New York moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Serenity Movers
- Phone
- (866) 602-6850
- Website
- serenitymovers.com
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.