Sheridan Brothers Moving review 2026 (Rochester, NY)
In business since 2003 · Updated
Sheridan Brothers Moving, a Rochester, NY moving company, ranks #21 of 499 movers in New York, with a moveBuddha rating of 4.50/5.
86% of Sheridan Brothers Moving's 801 verified customer reviews are positive. Customers most often praise its flexibility, while the most common complaint involves damage to items.
In business since 2003, Sheridan Brothers Moving holds active FMCSA registration (USDOT #1203584) and operates 1 truck. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Sheridan Brothers Moving measures up
Across 801 reviews, Sheridan Brothers Moving in Rochester, NY is rated 4/5 on Google (249 reviews) and 3.1/5 on Yelp (80 reviews), and has an A+ rating from the Better Business Bureau.
Sheridan Brothers Moving ranks #21 out of 499 movers in New York with a moveBuddha Score of 4.50 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.50.
- Brand
- 5.0
- Website
- 5.0
- Customer service
- 5.0
- Industry experience
- 5.0
- Review quality
- 4.2
Google rating
Based on 249 reviews
Yelp rating
Based on 80 reviews
Better Business Bureau
Based on BBB profile
Is Sheridan Brothers Moving moveBuddha Certified?
Sheridan Brothers Moving is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Sheridan Brothers Moving hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Sheridan Brothers Moving?
Out of 801 verified reviews, 86% of customers left a positive review about Sheridan Brothers Moving in Rochester, NY. 11.9% of reviews are negative and 2.5% are neutral. Sheridan Brothers Moving has a 2% lower positive review percentage than the average New York moving company (86% vs the New York state average of 88%).
- Positive85.6%(686)
- Neutral2.5%(20)
- Negative11.9%(95)
Based on 801 reviews across Google, Yelp, and other review sites.
What customers like about Sheridan Brothers Moving
Flexibility
Clients liked that Sheridan Brothers Moving was willing to adjust schedules or accommodate last-minute changes.
Friendly and approachable staff
Many customers felt at ease working with the courteous and personable team at Sheridan Brothers Moving.
Respectful of property
Customers appreciated how carefully Sheridan Brothers Moving's team maneuvered furniture through tight spaces without damaging walls or floors.
Efficient service
Many customers praise Sheridan Brothers Moving for completing moves smoothly and with minimal downtime.
Careful handling
Belongings are treated with caution, and many customers report zero damage thanks to Sheridan Brothers Moving's attention to detail.
What positive reviewers say
“Very accommodating and the movers were very nice and ensured everything went smoothly…”
hobo4001Verified ReviewerGoogle“The crew was quick and friendly, and the whole process went very smoothly. The pricing was straightforward and reasonable too, which I appreciated.”
YelpVerified Reviewer “The same crew moved us out of our existing house and into our new location. They arrived on time and loaded the truck in two hours with no damage to the property or items moved.”
Bob DeliVerified ReviewerGoogle“The crew showed up on time, worked efficiently, and treated our belongings with real care—nothing damaged. They were courteous, organized, and clearly experienced.”
Wendy PikeVerified ReviewerGoogle“They were very accommodating in terms of date and time for packing up and delivering our items, and the staff was all very friendly and easy to get in touch with.”
YelpVerified Reviewer
What mixed reviewers say
“Movers did not protect flooring or footwear adequately and had to be asked to do the minimal amount they did.”
Patricia ErhardtVerified ReviewerGoogle“Biggest issue was 2 of the 3 guys were arguing most of the time they were loading the truck. Dealt with a few glass things broken and my desk had a few of the brackets bent too.”
Mark DunshieVerified ReviewerGoogle“There was a major lack of communication. I never received notifications about my appointment, the cost, or updates on when the crew would arrive. To the crew’s credit, they did an excellent job; nothing was broken or damaged.”
Barney AbramsonVerified ReviewerGoogle“The company did not inform us they have a three hour minimum charge. Needless to say if I had that info I might have reconsidered, we ended up over paying by a wide margin.”
Alex MillerVerified ReviewerGoogle
Most common complaints about Sheridan Brothers Moving
Damage to items
Some customers reported that items were damaged during packing or loading.
Unprofessional behavior
Complaints included movers using foul language, showing up late, or acting inappropriately.
Misplaced or lost items
In some cases, belongings went missing or were delivered to the wrong location.
What negative reviewers say
“The virtual walk thru of my house was not accurate as the truck was too small. I ordered a mattress cover, but it wasn’t used, and now there is a water stain on my mattress.”
Kay DeeVerified ReviewerGoogle“Many of our belongings are now unaccounted for or were destroyed during our move. The final bill was nearly $800 higher than the quote. Sheridan Brothers Moving has been completely unresponsive to our claims of damages and lost items.”
John CVerified ReviewerGoogle“The three men who showed up complained the entire time moving my belongings. They did not load the truck all the way full, took many breaks and did not finish moving my belongings.”
Kristie PfaffVerified ReviewerGoogle“Movers severely damaged my stuff and made no effort to move a big piece of furniture. Broke AND scratched drawers of mine and didn’t communicate that to me at all.”
Beth DiCroceVerified ReviewerGoogle
Sheridan Brothers Moving
4.50Rochester, NYSince 2003
Save more than 30% on average by comparing movers before you book.
Sheridan Brothers Moving
4.50
Rochester, NY · Since 2003
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Sheridan Brothers Moving, then see how it compares with other top-rated movers in Rochester.
Compare prices side by side
See where Sheridan Brothers Moving lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Sheridan Brothers Moving offer?
Sheridan Brothers Moving offers full-service moving, local moves, long-distance moves, commercial moves, and small moves.
Services offered
Is Sheridan Brothers Moving licensed and insured?
Federally licensed, operating authority active
US DOT 1203584 Check on SAFER
Verified against the FMCSA, not by moveBuddha
Yes, Sheridan Brothers Moving is registered with the Federal Motor Carrier Safety Administration under US DOT number 1203584, as BEKINS VAN LINES INC, and its operating status is currently active. It also holds a New York intrastate license, number 34026.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Sheridan Brothers Moving holds. Ask for a certificate of insurance before you book.
- State license number
- 34026Issued by New York. Covers moves within the state, which the FMCSA does not
- Registered legal name
- BEKINS VAN LINES INCThe entity behind the trading name, as filed with the FMCSA
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
- Trucks registered
- 1Power units reported to the FMCSA
- Miles driven
- 55Reported to the FMCSA for 2023
- Roadside inspections
- 0Recorded by the FMCSA
- FMCSA record last updated
- May 2026
How much does Sheridan Brothers Moving cost?
Sheridan Brothers Moving does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in New York, you can expect to pay approximately $139/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service New York moving companies similar to Sheridan Brothers Moving typically bill the amounts below using a $139/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Sheridan Brothers Moving is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service New York moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Sheridan Brothers Moving offer?
- Accepts
- Credit CardsCash
- Deposit
- Not listed, so ask
Sheridan Brothers Moving accepts credit cards and cash. Deposit policies vary by mover, so ask whether one is required when you request a quote.
How Sheridan Brothers Moving compares with the top 8 Rochester movers
Sheridan Brothers Moving outscores all of the eight highest-scoring Rochester moving companies with a moveBuddha score of 4.50 out of 5, 0.06 points ahead of Corrigan Moving Systems. Sheridan Brothers Moving stands out with the highest brand score in the group.
The eight highest-scoring local movers near Rochester, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Sheridan Brothers MovingThis mover · ranks #1 | 4.50 | 801 | 4.0 | 3.1 | A+ |
| 2 | Corrigan Moving SystemsRochester | 4.44 | 280 | 4.8 | 3.3 | A+ |
| 3 | Metropolis Moving, Inc.Brooklyn | 4.38 | 944 | 4.9 | 4.8 | A+ |
| 4 | Interior Moving Services IncRochester | 4.38 | 826 | 4.8 | 3.4 | A+ |
| 5 | Tony Caccamise Moving Co., Inc.Lima | 4.38 | 187 | 4.8 | 3.8 | A+ |
| 6 | Clark Moving & StorageRochester | 4.38 | 176 | 4.6 | 3.5 | A+ |
| 7 | Bauer & Son MovingRochester | 4.30 | 113 | 4.9 | 2.5 | A+ |
| 8 | TWO MEN AND A TRUCKRochester | 4.20 | 443 | 4.7 | 1.5 | D+ |
| 9 | Joe's Moving Co.Rochester | 4.14 | 891 | 4.8 | 3.4 | — |
How does Sheridan Brothers Moving compare to other New York movers?
- moveBuddha score#21 of 499(better than average)
4.50vs 3.64 avg
Sheridan Brothers Moving scores 4.50, above the New York average of 3.64, and ranks #21 of 499 New York movers.
- Positive reviews#312 of 499(worse than average)
86%vs 88% avg
Sheridan Brothers Moving has 86% positive reviews, below the New York average of 88%, and ranks #312 of 499 New York movers.
- Negative reviews#302 of 499(worse than average)
12%vs 11% avg
Sheridan Brothers Moving has 12% negative reviews, above the New York average of 11%, and ranks #302 of 499 New York movers. A lower percentage is better.
- Reviews analyzed#32 of 499(better than average)
801vs 290 avg
Sheridan Brothers Moving has 801 reviews analyzed, above the New York average of 290, and ranks #32 of 499 New York movers.
- Yelp rating#102 of 499(worse than average)
3.1vs 3.7 avg
Sheridan Brothers Moving has a Yelp rating of 3.1, below the New York average of 3.7, and ranks #102 of 499 New York movers.
- Years in business#72 of 499(worse than average)
23 yearsvs 31 years avg
Sheridan Brothers Moving has been in business for 23 years, below the New York average of 31 years, and ranks #72 of 499 New York movers.
| Metric | This moverSheridan Brothers Moving | New York avg | New York rank | Difference |
|---|---|---|---|---|
| moveBuddha score#21 of 499 in New York | 4.50 | 3.64 | #21 of 499 | +0.86(better than average) |
| Positive reviews#312 of 499 in New York | 86% | 88% | #312 of 499 | −2 pts(worse than average) |
| Negative reviewsLower is better#302 of 499 in New York | 12% | 11% | #302 of 499 | +1 pts(worse than average) |
| Reviews analyzed#32 of 499 in New York | 801 | 290 | #32 of 499 | +511(better than average) |
| Yelp rating#102 of 499 in New York | 3.1 | 3.7 | #102 of 499 | −0.6(worse than average) |
| Years in business#72 of 499 in New York | 23 years | 31 years | #72 of 499 | −8(worse than average) |
Compared with 499 New York movers with moveBuddha profiles. Rank #1 is the best in New York.
Sheridan Brothers Moving
4.50Rochester, NYSince 2003
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Sheridan Brothers Moving, then see how it compares with other top-rated movers in Rochester.
Compare prices side by side
See where Sheridan Brothers Moving lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Sheridan Brothers Moving
4.50
Rochester, NY · Since 2003
Final verdict: Sheridan Brothers Moving
Sheridan Brothers Moving earns a 4.50/5 moveBuddha Score and ranks #1 among Rochester movers, with 86% positive feedback across 801 customer reviews.
Customers consistently praise its flexibility and friendly and approachable staff. It is best for customers prioritizing crew professionalism, helpful crews, and reliable service experience.
With 1 truck and a track record dating to 2003, it has less history than the average New York mover, and the most common complaint is damage to items.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Sheridan Brothers Moving
4.50
Rochester, NY · Since 2003
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your New York moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Sheridan Brothers Moving
- Phone
- (585) 254-9000
- Website
- sheridanbrothersmoving.com
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.