The Moving General review 2026 (Staten Island, NY)
In business since 2021 · Updated
The Moving General, a Staten Island, NY moving company, ranks #156 of 520 movers in New York, with a moveBuddha rating of 3.72/5.
96% of The Moving General's 502 verified customer reviews are positive. Customers most often praise its affordable rates, while the most common complaint involves damage to items.
The Moving General has been in business since 2021. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How The Moving General measures up
Across 502 reviews, The Moving General in Staten Island, NY has an A rating from the Better Business Bureau.
The Moving General ranks #156 out of 520 movers in New York with a moveBuddha Score of 3.72 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 3.72.
- Review quality
- 4.0
- Customer service
- 3.6
- Brand
- 3.0
- Website
- 3.0
- Industry experience
- 3.0
Better Business Bureau
Based on BBB profile
Is The Moving General moveBuddha Certified?
The Moving General is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. The Moving General hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about The Moving General?
Out of 502 verified reviews, 96% of customers left a positive review about The Moving General in Staten Island, NY. 3.6% of reviews are negative and 0.2% are neutral. The Moving General has a 8% higher positive review percentage than the average New York moving company (96% vs the New York state average of 88%).
- Positive96.2%(483)
- Neutral0.2%(1)
- Negative3.6%(18)
Based on 502 reviews across Google, Yelp, and other review sites.
What customers like about The Moving General
Affordable rates
Many reviewers found The Moving General to be more budget-friendly than competitors without sacrificing quality.
Flexibility
Clients liked that The Moving General was willing to adjust schedules or accommodate last-minute changes.
Quick response times
Customer support at The Moving General was often noted for responding to questions or concerns almost immediately
Respectful of property
Customers appreciated how carefully The Moving General's team maneuvered furniture through tight spaces without damaging walls or floors.
Careful handling
Belongings are treated with caution, and many customers report zero damage thanks to The Moving General's attention to detail.
What positive reviewers say
“Ryan was able to squeeze me in for the next day, which a lot of movers in my area weren’t able to do. Ryan gave me a flat fixed rate that did not change after the move.”
nicole kayVerified ReviewerGoogle“The movers were professional, hardworking, respectful, and extremely careful with my belongings. They treated my furniture like it was their own and made sure everything was handled properly.”
Rihanna MooreVerified ReviewerGoogle“Excellent service! We were in a bind and needed our couch moved from upstairs to downstairs right away. They came quickly, were professional, fast, and efficient, and their pricing was very reasonable.”
Nicole GallottaVerified ReviewerGoogle“Ryan and his team were great. They got us moved quickly and easily, handled a couple of last-minute hiccups, and offered extremely fair pricing with no add-on charges after the move.”
Justin D'AngeloVerified ReviewerGoogle
Most common complaints about The Moving General
Damage to items
Some customers reported that items were damaged during packing or loading.
Unprofessional behavior
Complaints included movers using foul language, showing up late, or acting inappropriately.
Broken promises
Customers noted instances where The Moving General failed to deliver on services that were initially guaranteed.
What negative reviewers say
“Several pieces of furniture were damaged during the move, and some items went missing altogether. The owner Ryan assured me that their insurance would cover the damages, but there has been no follow-up or response.”
Kevin MoralesVerified ReviewerGoogle“A 4 hour move turned into a 7.5 hour move. Our furniture and floors were scratched, and the desk, couch, and dresser were damaged. They were good at reassembling furniture but weren’t careful.”
Joseph MannarinoVerified ReviewerGoogle“They weren’t able to move and didn’t communicate very well about it. They processed the refund, then took the money back two days later. Ryan was nasty and uncooperative.”
Utopia BurnsVerified ReviewerGoogle“The move turned into a two-day nightmare after they arrived with a truck not large enough to fit my belongings. Several items were damaged, and promised compensation never arrived despite repeated contact.”
Roberta M.Verified ReviewerYelp
The Moving General
3.72Staten Island, NYSince 2021
Save more than 30% on average by comparing movers before you book.
The Moving General
3.72
Staten Island, NY · Since 2021
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from The Moving General, then see how it compares with other top-rated movers in Staten Island.
Compare prices side by side
See where The Moving General lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does The Moving General offer?
The Moving General handles local moves and long-distance moves from Staten Island, NY, with services including small moves, packing, and unpacking.
Services offered
Is The Moving General licensed and insured?
moveBuddha holds no federal licensing record for The Moving General in Staten Island, NY. That is not the same as the company being unlicensed. Movers operating only within one state are licensed by that state rather than by the FMCSA.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover The Moving General holds. Ask for a certificate of insurance before you book.
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
How much does The Moving General cost?
The Moving General does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in New York, you can expect to pay approximately $139/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service New York moving companies similar to The Moving General typically bill the amounts below using a $139/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
The Moving General offers interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service New York moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does The Moving General offer?
- Accepts
- Credit Cards
- Deposit
- Not listed, so ask
The Moving General accepts credit cards. Deposit policies vary by mover, so ask whether one is required when you request a quote.
How The Moving General compares with the top 3 Staten Island movers
With a moveBuddha score of 3.72 out of 5, The Moving General trails the three top-scoring Staten Island movers, 0.42 points behind Man With A Van. Where The Moving General falls behind is review quality, with the lowest review quality score in the group.
The three highest-scoring local movers near Staten Island, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | NYC Great MoversBrooklyn | 4.66 | 221 | 4.9 | 4.7 | A+ |
| 2 | 1/2 Price Movers NJStaten Island | 4.36 | 92 | 4.9 | 3.9 | A+ |
| 3 | Man With A VanNew York | 4.14 | 897 | 4.8 | 4.3 | — |
| 4 | The Moving GeneralThis mover · ranks #4 | 3.72 | 502 | — | — | A |
How does The Moving General compare to other New York movers?
- moveBuddha score#156 of 520(better than average)
3.72vs 3.62 avg
The Moving General scores 3.72, above the New York average of 3.62, and ranks #156 of 520 New York movers.
- Positive reviews#180 of 520(better than average)
96%vs 88% avg
The Moving General has 96% positive reviews, above the New York average of 88%, and ranks #180 of 520 New York movers.
- Negative reviews#188 of 520(better than average)
4%vs 11% avg
The Moving General has 4% negative reviews, below the New York average of 11%, and ranks #188 of 520 New York movers. A lower percentage is better.
- Reviews analyzed#55 of 520(better than average)
502vs 285 avg
The Moving General has 502 reviews analyzed, above the New York average of 285, and ranks #55 of 520 New York movers.
- Years in business#139 of 520(worse than average)
5 yearsvs 30 years avg
The Moving General has been in business for 5 years, below the New York average of 30 years, and ranks #139 of 520 New York movers.
| Metric | This moverThe Moving General | New York avg | New York rank | Difference |
|---|---|---|---|---|
| moveBuddha score#156 of 520 in New York | 3.72 | 3.62 | #156 of 520 | +0.10(better than average) |
| Positive reviews#180 of 520 in New York | 96% | 88% | #180 of 520 | +8 pts(better than average) |
| Negative reviewsLower is better#188 of 520 in New York | 4% | 11% | #188 of 520 | −7 pts(better than average) |
| Reviews analyzed#55 of 520 in New York | 502 | 285 | #55 of 520 | +217(better than average) |
| Years in business#139 of 520 in New York | 5 years | 30 years | #139 of 520 | −25(worse than average) |
Compared with 520 New York movers with moveBuddha profiles. Rank #1 is the best in New York.
The Moving General
3.72Staten Island, NYSince 2021
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from The Moving General, then see how it compares with other top-rated movers in Staten Island.
Compare prices side by side
See where The Moving General lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
The Moving General
3.72
Staten Island, NY · Since 2021
Final verdict: The Moving General
The Moving General earns a 3.72/5 moveBuddha Score and ranks #4 among Staten Island movers, with 96% positive feedback across 502 customer reviews.
Customers consistently praise its affordable rates and flexibility. It is best for customers prioritizing strong communication, helpful crews, and reliable service experience.
With a track record dating to 2021, it has less history than the average New York mover, and the most common complaint is damage to items.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
The Moving General
3.72
Staten Island, NY · Since 2021
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your New York moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact The Moving General
- Phone
- (929) 595-6608
- Website
- themovingeneral.com
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.