Velvet Touch review 2026 (Riverhead, NY)

Updated

Velvet Touch, a Riverhead, NY moving company, ranks #406 of 505 movers in New York, with a moveBuddha rating of 3.30/5.

67% of Velvet Touch's 3 verified customer reviews are positive. The most common complaint involves damage to items. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.

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How Velvet Touch measures up

Velvet Touch ranks #406 out of 505 movers in New York with a moveBuddha Score of 3.30 out of 5.

  • moveBuddha Score

    moveBuddha Score

    The moveBuddha Score is a single 0–5 rating that combines everything we know about a mover, so you can compare companies without cross-referencing a dozen review sites.

    It weighs customer service, quote accuracy, review quality, industry experience, website quality, brand strength, and ratings from Google, Yelp, and the Better Business Bureau.

    It is not a paid placement. Partners and non-partners are scored the same way.

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Is Velvet Touch moveBuddha Certified?

Velvet Touch is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.

With a Certified mover, moveBuddha does the vetting for you and provides added protection. Velvet Touch hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.

What movebuddha certified movers offer

  • Up to $1,000 in added move coverage*. Extra protection for eligible moves.
  • Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
  • Dedicated moveBuddha support. Help through the move process.
  • Dispute mediation. moveBuddha steps in if issues arise.

Before you book, check:

  • USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
  • Insurance coverage. Ask for proof of liability and cargo insurance.
  • A written estimate. Binding or not-to-exceed, with every fee listed.
  • The claims process. Ask how damage claims are filed and how long they take.

* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified

** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.

What do customers say about Velvet Touch?

Out of 3 verified reviews, 67% of customers left a positive review about Velvet Touch in Riverhead, NY. 33.3% of reviews are negative. Velvet Touch has a 21% lower positive review percentage than the average New York moving company (67% vs the New York state average of 88%).

  • Positive66.7%(2)
  • Negative33.3%(1)

Based on 3 reviews across Google, Yelp, and other review sites.

What positive reviewers say

  • “Moving big Marble Sculptures to Florida. Paid for crating; instead they came in a big cardboard box with wooden bottom.”

    theres bauerVerified ReviewerGoogle
  • “Moved me quickly and professionally at a very reasonable fee. I would highly recommend.”

    Suzanne ScheckerVerified ReviewerGoogle

Most common complaints about Velvet Touch

  • Damage to items

    Some customers reported that items were damaged during packing or loading.

What negative reviewers say

  • “They damaged nearly every piece of furniture I own. Everything was scratched, gashed, or dinged. My complaint received only 'I'm sorry,' with no assessment or effort to fix it.”

    Melissa PediciniVerified ReviewerGoogle

Velvet Touch

3.30Riverhead, NY

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What services does Velvet Touch offer?

Beyond standard household moves, Velvet Touch handles piano moving, fine art handling, and antique handling.

Services offered

Is Velvet Touch licensed and insured?

Registered with the FMCSA

US DOT 875945. Operating status is not on this profile. Check on SAFER

Verified against the FMCSA, not by moveBuddha

Velvet Touch is registered with the Federal Motor Carrier Safety Administration under US DOT number 875945.

Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Velvet Touch holds. Ask for a certificate of insurance before you book.

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FMCSA safety rating
Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.

How much does Velvet Touch cost?

Velvet Touch does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in New York, you can expect to pay approximately $139/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.

What similar movers typically bill for a local move

Full-service New York moving companies similar to Velvet Touch typically bill the amounts below using a $139/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.

Typical local move totals from similar movers
Home sizeTypical totalTime and crew
Studio / 1 bedroom$400–$7503–5 hours, 2 movers
2-3 bedrooms$850–$1,7505–8 hours, 2–3 movers
4+ bedrooms$1,700–$3,4008–12 hours, 3–4 movers

What similar movers typically bill for a long-distance move

Velvet Touch offers interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service New York moving companies.

Typical long-distance move totals from similar movers
Home sizeDistanceTypical total
2-3 bedrooms500–1,000 mi$4,500–$7,500
4+ bedrooms500–1,000 mi$7,000–$11,500

What payment options and discounts does Velvet Touch offer?

Accepts
No credit cards
Deposit
Not listed, so ask

Velvet Touch does not list any accepted payment methods on moveBuddha. Confirm how they take payment before moving day. Deposit policies vary by mover, so ask whether one is required when you request a quote.

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How Velvet Touch compares with other local movers

With a moveBuddha score of 3.30 out of 5, Velvet Touch trails the five top-rated movers in the Riverhead area, 1.04 points behind Samonas Prime Moving & Storage Inc.. Velvet Touch's score rests on 3 reviews, fewer than any of the five. Where Velvet Touch falls behind is quote accuracy, with the lowest quote accuracy score in the group.

The five highest-scoring nearby movers, by moveBuddha score.

#MoverScoreReviews
1Hands On MovingNew Haven4.62288
2Meyer, Inc.Stratford4.58305
3College Hunks Hauling Junk & MovingHauppauge4.522,408
4Get Moving USA, LLCYaphank4.42107
5Samonas Prime Moving & Storage Inc.Riverhead4.34127
6Velvet TouchThis mover · ranks #63.303

How does Velvet Touch compare to other New York movers?

  • moveBuddha score#406 of 505(worse than average)

    3.30vs 3.63 avg

    Velvet Touch scores 3.30, below the New York average of 3.63, and ranks #406 of 505 New York movers.

  • Positive reviews#407 of 505(worse than average)

    67%vs 88% avg

    Velvet Touch has 67% positive reviews, below the New York average of 88%, and ranks #407 of 505 New York movers.

  • Negative reviews#408 of 505(worse than average)

    33%vs 11% avg

    Velvet Touch has 33% negative reviews, above the New York average of 11%, and ranks #408 of 505 New York movers. A lower percentage is better.

  • Reviews analyzed#428 of 505(worse than average)

    3vs 287 avg

    Velvet Touch has 3 reviews analyzed, below the New York average of 287, and ranks #428 of 505 New York movers.

MetricThis moverNew York avg
moveBuddha score#406 of 505 in New York3.303.63
Positive reviews#407 of 505 in New York67%88%
Negative reviewsLower is better#408 of 505 in New York33%11%
Reviews analyzed#428 of 505 in New York3287

Compared with 505 New York movers with moveBuddha profiles. Rank #1 is the best in New York.

Velvet Touch

3.30Riverhead, NY

Save more than 30% on average by comparing movers before you book.

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Final verdict: Velvet Touch

Velvet Touch earns a 3.30/5 moveBuddha Score and ranks #406 among New York movers, with 67% positive feedback across 3 customer reviews.

The most common complaint is damage to items.

All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.

Velvet Touch

Riverhead, NY

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Why moveBuddha?

  • 30%+Average savings

    On average, moveBuddha users save more than 30% by comparing movers before booking.

    Calculate your New York moving cost 
  • $1,000Added move coverage*

    When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.

  • 1-on-1Dispute mediation

    If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.

* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.

How we score moving companies

Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.

  • Quotes & payment optionsWeighs most

    The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.

  • Online reputationMajor factor

    An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.

  • ServicesMajor factor

    The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.

  • Customer supportSupporting factor

    How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.

  • Review feedbackSupporting factor

    A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.

  • State availabilityMinor factor

    The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.

What the scores are built on

  • 4,500+Moving companies analyzed
  • 1M+Authenticated reviews
  • 25+Independent data sources
  • 1,000+Live price points a month
  • $0Paid for a ranking
  • MonthlyRefreshed and re-verified

Read the full scoring methodology

Written by

Ryan CarriganCo-founder, moveBuddha

Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.

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Velvet Touch
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