Zito Movers, Inc. review 2026 (Lancaster, NY)

Updated

Zito Movers, Inc., a Lancaster, NY moving company, ranks #217 of 505 movers in New York, with a moveBuddha rating of 3.36/5.

81% of Zito Movers, Inc.'s 158 verified customer reviews are positive. Customers most often praise its affordable rates, while the most common complaint involves damage to items. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.

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How Zito Movers, Inc. measures up

Zito Movers, Inc. ranks #217 out of 505 movers in New York with a moveBuddha Score of 3.36 out of 5.

  • moveBuddha Score

    moveBuddha Score

    The moveBuddha Score is a single 0–5 rating that combines everything we know about a mover, so you can compare companies without cross-referencing a dozen review sites.

    It weighs customer service, quote accuracy, review quality, industry experience, website quality, brand strength, and ratings from Google, Yelp, and the Better Business Bureau.

    It is not a paid placement. Partners and non-partners are scored the same way.

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Is Zito Movers, Inc. moveBuddha Certified?

Zito Movers, Inc. is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.

With a Certified mover, moveBuddha does the vetting for you and provides added protection. Zito Movers, Inc. hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.

What movebuddha certified movers offer

  • Up to $1,000 in added move coverage*. Extra protection for eligible moves.
  • Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
  • Dedicated moveBuddha support. Help through the move process.
  • Dispute mediation. moveBuddha steps in if issues arise.

Before you book, check:

  • USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
  • Insurance coverage. Ask for proof of liability and cargo insurance.
  • A written estimate. Binding or not-to-exceed, with every fee listed.
  • The claims process. Ask how damage claims are filed and how long they take.

* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified

** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.

What do customers say about Zito Movers, Inc.?

Out of 158 verified reviews, 81% of customers left a positive review about Zito Movers, Inc. in Lancaster, NY. 15.2% of reviews are negative and 3.8% are neutral. Zito Movers, Inc. has a 7% lower positive review percentage than the average New York moving company (81% vs the New York state average of 88%).

  • Positive81%(128)
  • Neutral3.8%(6)
  • Negative15.2%(24)

Based on 158 reviews across Google, Yelp, and other review sites.

What customers like about Zito Movers, Inc.

  • Affordable rates

    Many reviewers found Zito Movers, Inc. to be more budget-friendly than competitors without sacrificing quality.

  • Flexibility

    Clients liked that Zito Movers, Inc. was willing to adjust schedules or accommodate last-minute changes.

  • Respectful of property

    Customers appreciated how carefully Zito Movers, Inc.'s team maneuvered furniture through tight spaces without damaging walls or floors.

  • Careful handling

    Belongings are treated with caution, and many customers report zero damage thanks to Zito Movers, Inc.'s attention to detail.

  • Friendly and approachable staff

    Many customers felt at ease working with the courteous and personable team at Zito Movers, Inc..

What positive reviewers say

  • “Zito movers were fast, efficient and very flexible. They made sure to move our stuff with care. They were also super affordable compared to the other quotes we received. Would definitely use them again!”

    Samantha MaulucciVerified ReviewerGoogle
  • “The three movers arrived on time and were so polite and helpful. They were so careful with all of our property. Their pricing was very affordable too. I would definitely recommend them.”

    Jackie K.Verified ReviewerYelp
  • “Had a great experience with Zito’s. All 3 guys that helped were friendly, accommodating, and as professional as you can hope for. They took care when moving my furniture and valuable pieces. Would definitely use this company again!”

    Jordan NaskeVerified ReviewerGoogle
  • “These guys were great, handled everything we needed carefully and were transparent on costs of adding things during the job that we requested. Very professional and seemed like pros.”

    Don BuschVerified ReviewerGoogle

What mixed reviewers say

  • “They showed up FIVE HOURS LATE. The movers themselves did a decent job, so my deduction to three stars is primarily due to poor management.”

    Pamela E.Verified ReviewerYelp
  • “They were very careful with the furniture that they did move and did it very quickly. Now I have to rent a small truck and find someone to move the rest.”

    Fran T.Verified ReviewerYelp
  • “The movers were more than an hour late. Once they finally arrived the guys were polite and thorough and organized. Anything large and ding-able was covered and wrapped in a cloth.”

    Samantha C.Verified ReviewerYelp
  • “The day of the move the guys were professional at first. They got the job done. They said they'd put together a couple things but then didn't. I wouldn't use these movers again.”

    Brenda B.Verified ReviewerYelp

Most common complaints about Zito Movers, Inc.

  • Damage to items

    Some customers reported that items were damaged during packing or loading.

  • Unprofessional behavior

    Complaints included movers using foul language, showing up late, or acting inappropriately.

  • Unexpected charges

    Hidden fees or surprise costs caused dissatisfaction among some Zito Movers, Inc. clients.

What negative reviewers say

  • “The movers showed up three hours late with no phone call or communication. They got stains on my couch and left cigarette butts and soda cans in our yard, a clear lack of respect for our home and property.”

    becky modaVerified ReviewerGoogle
  • “They quoted me one fee and wanted an additional fee for the second drop-off, even though both addresses were on the work order. I called the office three times for a refund and have never received a call back.”

    B B.Verified ReviewerYelp
  • “There was a deep scratch on my bedroom wood floor. Furniture was dragged and banged, and belongings were picked up but not delivered. They got another truck and charged us for that too, yet still left our things behind.”

    Rebecca YaqoobVerified ReviewerGoogle
  • “They did not move lamps, pictures, tools, or TVs. They damaged many walls, scratched the driveway, front porch, and hardwood floor, and put handprints all over the walls.”

    Michael SulikVerified ReviewerGoogle

Zito Movers, Inc.

3.36Lancaster, NY

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What services does Zito Movers, Inc. offer?

Zito Movers, Inc. takes on small moves, senior moves, and commercial moves, alongside packing and unpacking.

Services offered

Is Zito Movers, Inc. licensed and insured?

Registered with the FMCSA

US DOT 967157. Operating status is not on this profile. Check on SAFER

Verified against the FMCSA, not by moveBuddha

Zito Movers, Inc. is registered with the Federal Motor Carrier Safety Administration under US DOT number 967157.

Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Zito Movers, Inc. holds. Ask for a certificate of insurance before you book.

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FMCSA safety rating
Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.

How much does Zito Movers, Inc. cost?

Zito Movers, Inc. does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in New York, you can expect to pay approximately $139/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home.

What similar movers typically bill for a local move

Full-service New York moving companies similar to Zito Movers, Inc. typically bill the amounts below using a $139/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.

Typical local move totals from similar movers
Home sizeTypical totalTime and crew
Studio / 1 bedroom$400–$7503–5 hours, 2 movers
2-3 bedrooms$850–$1,7505–8 hours, 2–3 movers
4+ bedrooms$1,700–$3,4008–12 hours, 3–4 movers

What payment options and discounts does Zito Movers, Inc. offer?

Accepts
Credit Cards
Deposit
Not listed, so ask

Zito Movers, Inc. accepts credit cards. Deposit policies vary by mover, so ask whether one is required when you request a quote.

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How Zito Movers, Inc. compares with other local movers

With a moveBuddha score of 3.36 out of 5, Zito Movers, Inc. trails the five highest-scoring moving companies near Lancaster, 0.66 points behind Best Buffalo Movers. At 158 reviews, Zito Movers, Inc. has fewer reviews than four of the five. Where Zito Movers, Inc. falls behind is review quality, with the lowest review quality score in the group.

The five highest-scoring nearby movers, by moveBuddha score.

#MoverScoreReviews
1Wayfinder Moving ServicesBuffalo4.42443
2Clark Moving & StorageRochester4.38176
3TWO MEN AND A TRUCKCheektowaga4.30874
4Corrigan Moving SystemsBuffalo4.30733
5Best Buffalo MoversBuffalo4.0276
6Zito Movers, Inc.This mover · ranks #63.36158

How does Zito Movers, Inc. compare to other New York movers?

  • moveBuddha score#217 of 505(worse than average)

    3.36vs 3.63 avg

    Zito Movers, Inc. scores 3.36, below the New York average of 3.63, and ranks #217 of 505 New York movers.

  • Positive reviews#353 of 505(worse than average)

    81%vs 88% avg

    Zito Movers, Inc. has 81% positive reviews, below the New York average of 88%, and ranks #353 of 505 New York movers.

  • Negative reviews#339 of 505(worse than average)

    15%vs 11% avg

    Zito Movers, Inc. has 15% negative reviews, above the New York average of 11%, and ranks #339 of 505 New York movers. A lower percentage is better.

  • Reviews analyzed#166 of 505(worse than average)

    158vs 287 avg

    Zito Movers, Inc. has 158 reviews analyzed, below the New York average of 287, and ranks #166 of 505 New York movers.

MetricThis moverNew York avg
moveBuddha score#217 of 505 in New York3.363.63
Positive reviews#353 of 505 in New York81%88%
Negative reviewsLower is better#339 of 505 in New York15%11%
Reviews analyzed#166 of 505 in New York158287

Compared with 505 New York movers with moveBuddha profiles. Rank #1 is the best in New York.

Zito Movers, Inc.

3.36Lancaster, NY

Save more than 30% on average by comparing movers before you book.

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Final verdict: Zito Movers, Inc.

Zito Movers, Inc. earns a 3.36/5 moveBuddha Score and ranks #217 among New York movers, with 81% positive feedback across 158 customer reviews.

Customers consistently praise its affordable rates and flexibility. It is best for customers prioritizing crew professionalism, helpful crews, and reliable service experience.

The most common complaint is damage to items.

All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.

Zito Movers, Inc.

Lancaster, NY

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No obligation · Fast, easy, and free

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Why moveBuddha?

  • 30%+Average savings

    On average, moveBuddha users save more than 30% by comparing movers before booking.

    Calculate your New York moving cost 
  • $1,000Added move coverage*

    When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.

  • 1-on-1Dispute mediation

    If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.

* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.

Contact Zito Movers, Inc.

Profiles

How we score moving companies

Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.

  • Quotes & payment optionsWeighs most

    The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.

  • Online reputationMajor factor

    An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.

  • ServicesMajor factor

    The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.

  • Customer supportSupporting factor

    How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.

  • Review feedbackSupporting factor

    A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.

  • State availabilityMinor factor

    The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.

What the scores are built on

  • 4,500+Moving companies analyzed
  • 1M+Authenticated reviews
  • 25+Independent data sources
  • 1,000+Live price points a month
  • $0Paid for a ranking
  • MonthlyRefreshed and re-verified

Read the full scoring methodology

Written by

Ryan CarriganCo-founder, moveBuddha

Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.

ZM
Zito Movers, Inc.
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